Evi Ekawati
Biographic Data
| ID | 10302880 |
|---|---|
| NAME | Evi Ekawati |
| GIVEN NAMES | Evi |
| FAMILY NAME | Ekawati |
| SIGNATURE | EKAWATI E |
| AFFILIATIONS | Universitas Islam Negeri Raden Intan Lampung |
| VERIFIED | No |
| TOTAL WORKS | 1 |
| TOTAL CITATIONS | 0 |
| WORKS AS AUTHOR | 1 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2024 |
| LATEST PUBLICATION YEAR | 2024 |
| H-INDEX | 0 |
The Impact of Service Quality and Product Attributes on Customer Satisfaction in Islamic Finance
This study investigates the impact of service quality and product attributes on customer satisfaction within the context of Islamic finance. Utilizing a quantitative approach, data were collected from 500 customers across various Islamic banking institutions. The findings reveal that both service quality and product attributes significantly influence customer satisfaction, with service quality demonstrating a stronger correlation. Notably, aspect…
No prominent works on this page.
The Impact of Service Quality and Product Attributes on Customer Satisfaction in Islamic Finance
This study investigates the impact of service quality and product attributes on customer satisfaction within the context of Islamic finance. Utilizing a quantitative approach, data were collected from 500 customers across various Islamic banking institutions. The findings reveal that both service quality and product attributes significantly influence customer satisfaction, with service quality demonstrating a stronger correlation. Notably, aspect…
Business (1 work) · Consumer Behavior and Marketing Influence (1 work) · Customer satisfaction (1 work) · Geography (1 work) · Halal products and consumer behavior (1 work) · Islam (1 work) · Islamic finance (1 work) · Islamic Finance and Banking Studies (1 work) · Marketing (1 work) · Mathematics (1 work)