C M Boyd
Biographic Data
| ID | 10320241 |
|---|---|
| NAME | C M Boyd |
| GIVEN NAMES | C M |
| FAMILY NAME | Boyd |
| SIGNATURE | BOYD C M |
| AFFILIATIONS | Work and Stress Research Group, University of South Australia |
| VERIFIED | No |
| TOTAL WORKS | 1 |
| TOTAL CITATIONS | 12 |
| WORKS AS AUTHOR | 1 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2003 |
| LATEST PUBLICATION YEAR | 2003 |
| H-INDEX | 1 |
Unique aspects of stress in human service work
Two unique stressors associated with human service work are emotional dissonance, particularly the need to hide negative emotions (emotion work), and client/customer-related social stressors. The latter may involve disproportionate or ambiguous client/customer expectations and/or verbally aggressive customers. These stressors affect all human service workers, even though they may vary in the extent to which their work involves lasting relationshi…
Unique aspects of stress in human service work
Two unique stressors associated with human service work are emotional dissonance, particularly the need to hide negative emotions (emotion work), and client/customer-related social stressors. The latter may involve disproportionate or ambiguous client/customer expectations and/or verbally aggressive customers. These stressors affect all human service workers, even though they may vary in the extent to which their work involves lasting relationshi…
Unique aspects of stress in human service work
Two unique stressors associated with human service work are emotional dissonance, particularly the need to hide negative emotions (emotion work), and client/customer-related social stressors. The latter may involve disproportionate or ambiguous client/customer expectations and/or verbally aggressive customers. These stressors affect all human service workers, even though they may vary in the extent to which their work involves lasting relationshi…
Affect (linguistics (1 work) · Applied Psychology (1 work) · Applied Psychology (1 work) · Business (1 work) · Clinical Psychology (1 work) · Clinical Psychology (1 work) · Cognitive dissonance (1 work) · Developmental psychology (1 work) · Emotional labor (1 work) · Emotional Labor in Professions (1 work)