Dereje Dinsa Negeri
Biographic Data
| ID | 10390886 |
|---|---|
| NAME | Dereje Dinsa Negeri |
| GIVEN NAMES | Dereje Dinsa |
| FAMILY NAME | Negeri |
| SIGNATURE | NEGERI D D |
| AFFILIATIONS | Bule Hora University |
| ORCID | 0009-0008-5230-3675 |
| VERIFIED | Yes |
| TOTAL WORKS | 1 |
| TOTAL CITATIONS | 0 |
| WORKS AS AUTHOR | 1 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2026 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 0 |
Strategic Planning as a Mediator between Customer Relationship Management and Business Performance
The purpose of this article is to examine how strategic planning functions as a mediator in the link between business performance (BP) and customer relationship management (CRM). It tackles the issue of how businesses should integrate strategic planning procedures into their CRM operations to maximize performance. Businesses that successfully incorporate strategic planning into their CRM systems typically see improvements in business performance …
No prominent works on this page.
Strategic Planning as a Mediator between Customer Relationship Management and Business Performance
The purpose of this article is to examine how strategic planning functions as a mediator in the link between business performance (BP) and customer relationship management (CRM). It tackles the issue of how businesses should integrate strategic planning procedures into their CRM operations to maximize performance. Businesses that successfully incorporate strategic planning into their CRM systems typically see improvements in business performance …
Business relationship management (1 work) · Customer churn and segmentation (1 work) · Customer Relationship Management (1 work) · Customer Service Quality and Loyalty (1 work) · Enterprise relationship management (1 work) · Organizational Leadership and Management Strategies (1 work) · Profit impact of marketing strategy (1 work) · Profitability index (1 work) · Strategic alignment (1 work) · Strategic financial management (1 work)