Chanwook Park

Biographic Data

ID10404941
NAMEChanwook Park
GIVEN NAMESChanwook
FAMILY NAMEPark
SIGNATUREPARK C
VERIFIEDNo
TOTAL WORKS2
TOTAL CITATIONS0
WORKS AS AUTHOR2
WORKS AS EDITOR0
FIRST PUBLICATION YEAR2018
LATEST PUBLICATION YEAR2019
H-INDEX0

  • Internal service quality affects salespersons' performance and turnover intention

    Open AccessLiang Li, Li Liang et al.ARTICLESocial Behavior and Personality…2019

    We investigated the relationship between salespersons' internal service quality and turnover intention through the mediators of their job involvement and sales performance. To that end, we distributed surveys to salespersons in Korea and used structural equation modeling to examine the hypotheses. The results of this study were as follows: First, internal service quality had a significant and direct impact on salespersons' job involvement and sal…

  • Leader–Member Exchange, Sales Performance, Job Satisfaction, and Organizational Commitment Affect Turnover Intention

    Open AccessLiang Li, Yongyue Zhu et al.ARTICLESocial Behavior and Personality…2018

    We explored whether or not leader–member exchange (LMX) had an indirect relationship with turnover intention through the mediators of salespersons' sales performance, job satisfaction, and organizational commitment. Survey forms were distributed to 228 salespersons in several industries, and structural equation modeling was conducted to test the research hypotheses. Empirical results were as follows: First, LMX positively affected sales performan…