Shaharbano Bhand
Biographic Data
| ID | 1087306 |
|---|---|
| NAME | Shaharbano Bhand |
| GIVEN NAMES | Shaharbano |
| FAMILY NAME | Bhand |
| SIGNATURE | BHAND S |
| AFFILIATIONS | School of Management University of Science and Technology of China Hefei Anhui PR China |
| VERIFIED | No |
| TOTAL WORKS | 2 |
| TOTAL CITATIONS | 6 |
| WORKS AS AUTHOR | 2 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2019 |
| LATEST PUBLICATION YEAR | 2019 |
| H-INDEX | 1 |
Impact of personal bias on performance of employees in public sector banks
Purpose This study discusses the multitude of challenges that employees in public sector banks face regarding their annual performance appraisal due to personal bias exercised by their supervisors. Design/methodology/approach Data were collected by interviewing 50 people working in five leading public sector banks in Pakistan to draw the outcomes of the present research. Findings Problems lie in the implementation and justification of evaluation …
Predicting Mobile Banking Acceptance and Loyalty in Chinese Bank Customers
Mobile banking (m banking) is the breakthrough technology in banking sector which has significantly improved efficiency of banks and people's quality of life. Banks seem particularly interested in such systems that provide their customers with better services. However, acceptance of and loyalty to m banking depends on how effectively banks motivate their customers to adopt the technology and retain their continued use. The adoption rate in China …
Predicting Mobile Banking Acceptance and Loyalty in Chinese Bank Customers
Mobile banking (m banking) is the breakthrough technology in banking sector which has significantly improved efficiency of banks and people's quality of life. Banks seem particularly interested in such systems that provide their customers with better services. However, acceptance of and loyalty to m banking depends on how effectively banks motivate their customers to adopt the technology and retain their continued use. The adoption rate in China …
Impact of personal bias on performance of employees in public sector banks
Purpose This study discusses the multitude of challenges that employees in public sector banks face regarding their annual performance appraisal due to personal bias exercised by their supervisors. Design/methodology/approach Data were collected by interviewing 50 people working in five leading public sector banks in Pakistan to draw the outcomes of the present research. Findings Problems lie in the implementation and justification of evaluation …
Predicting Mobile Banking Acceptance and Loyalty in Chinese Bank Customers
Mobile banking (m banking) is the breakthrough technology in banking sector which has significantly improved efficiency of banks and people's quality of life. Banks seem particularly interested in such systems that provide their customers with better services. However, acceptance of and loyalty to m banking depends on how effectively banks motivate their customers to adopt the technology and retain their continued use. The adoption rate in China …
Business (2 works) · Customer Service Quality and Loyalty (2 works) · Marketing (2 works) · Accounting and Organizational Management (1 work) · China (1 work) · Computer Science (1 work) · Digital Marketing and Social Media (1 work) · Distrust (1 work) · Economics (1 work) · Hostility (1 work)