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Zhengliang Xu

Biographic Data

ID10955765
NAMEZhengliang Xu
GIVEN NAMESZhengliang
FAMILY NAMEXu
SIGNATUREXU Z
AFFILIATIONSJilin University
VERIFIEDNo
TOTAL WORKS2
TOTAL CITATIONS2
AUTHOR COUNT2
EDITOR COUNT0
FIRST PUBLICATION YEAR2020
LATEST PUBLICATION YEAR2026
H-INDEX1
  • Warmth or competence? Exploring the impact of donation recognition on subsequent donations and information sharing

    Yue Zhu, Anran Zhang et al.•ARTICLE•Acta Psychologica Sinica•2026

    摘要: 越来越多的慈善组织向捐赠者提供捐赠认可, 以期促进其再次捐赠和信息分享, 从而提高捐赠者保留率并扩大慈善组织影响力。基于客体自我意识理论、自我一致理论与印象管理理论, 本研究考察了不同认可来源和认可类型对再次捐赠和信息分享的影响及其内在机制。通过1个田野实验和3个实验室实验研究发现: 当认可来源于受助者时, 温暖型(vs.能力型)认可会使捐赠者进入客体自我意识状态, 进而激发其自我一致动机, 促进其再次捐赠; 当认可来源于慈善组织时, 能力型(vs.温暖型)认可会强化捐赠者的主体自我意识状态, 进而激发其印象管理动机, 促进其信息分享。本研究通过揭示捐赠认可来源和认可类型对捐赠者再次捐赠和信息分享的差异化影响机制, 不仅拓展了捐赠认可的相关研究, 也为慈善组织制定捐赠认可策略提供了有益参考。

  • The Mediating Effect of Customer Satisfaction on the Relationship Between Electronic Banking Service Quality and Customer Purchase Intention: Evidence From the Qatar Banking Sector

    Open Access•Shakila Khatoon, Xu Zhengliang et al.•ARTICLE•SAGE Open•2020•Cited by: 2•References: 50

    This study investigates the relationship between the dimensions of electronic (E)-banking service quality and customer purchasing intentions with the mediating role of customer satisfaction. Data were collected from employees and customers, working in different banks of Qatar through a validated closed-ended questionnaire from a sample of 235. Correlation analysis and regression analysis were implied to the obtained data to test the study hypothe…

  • The Mediating Effect of Customer Satisfaction on the Relationship Between Electronic Banking Service Quality and Customer Purchase Intention: Evidence From the Qatar Banking Sector

    Open Access•Shakila Khatoon, Xu Zhengliang et al.•ARTICLE•SAGE Open•2020•Cited by: 2•References: 50

    This study investigates the relationship between the dimensions of electronic (E)-banking service quality and customer purchasing intentions with the mediating role of customer satisfaction. Data were collected from employees and customers, working in different banks of Qatar through a validated closed-ended questionnaire from a sample of 235. Correlation analysis and regression analysis were implied to the obtained data to test the study hypothe…

  • The Mediating Effect of Customer Satisfaction on the Relationship Between Electronic Banking Service Quality and Customer Purchase Intention: Evidence From the Qatar Banking Sector

    Open Access•Shakila Khatoon, Xu Zhengliang et al.•ARTICLE•SAGE Open•2020•Cited by: 2•References: 50

    This study investigates the relationship between the dimensions of electronic (E)-banking service quality and customer purchasing intentions with the mediating role of customer satisfaction. Data were collected from employees and customers, working in different banks of Qatar through a validated closed-ended questionnaire from a sample of 235. Correlation analysis and regression analysis were implied to the obtained data to test the study hypothe…

  • Warmth or competence? Exploring the impact of donation recognition on subsequent donations and information sharing

    Yue Zhu, Anran Zhang et al.•ARTICLE•Acta Psychologica Sinica•2026

    摘要: 越来越多的慈善组织向捐赠者提供捐赠认可, 以期促进其再次捐赠和信息分享, 从而提高捐赠者保留率并扩大慈善组织影响力。基于客体自我意识理论、自我一致理论与印象管理理论, 本研究考察了不同认可来源和认可类型对再次捐赠和信息分享的影响及其内在机制。通过1个田野实验和3个实验室实验研究发现: 当认可来源于受助者时, 温暖型(vs.能力型)认可会使捐赠者进入客体自我意识状态, 进而激发其自我一致动机, 促进其再次捐赠; 当认可来源于慈善组织时, 能力型(vs.温暖型)认可会强化捐赠者的主体自我意识状态, 进而激发其印象管理动机, 促进其信息分享。本研究通过揭示捐赠认可来源和认可类型对捐赠者再次捐赠和信息分享的差异化影响机制, 不仅拓展了捐赠认可的相关研究, 也为慈善组织制定捐赠认可策略提供了有益参考。

Access to information (1 works) · Blood donation and transfusion practices (1 works) · Business (1 works) · Computer Science (1 works) · Consumer Behavior and Marketing Influence (1 works) · Customer advocacy (1 works) · Customer delight (1 works) · Customer Equity (1 works) · Customer retention (1 works) · Customer satisfaction (1 works)

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