Joowon Choi
Biographic Data
| ID | 11067473 |
|---|---|
| NAME | Joowon Choi |
| GIVEN NAMES | Joowon |
| FAMILY NAME | Choi |
| SIGNATURE | CHOI J |
| VERIFIED | No |
| TOTAL WORKS | 1 |
| TOTAL CITATIONS | 0 |
| WORKS AS AUTHOR | 1 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2012 |
| LATEST PUBLICATION YEAR | 2012 |
| H-INDEX | 0 |
Service Quality, Relationship Outcomes, and Membership Types in the Hotel Industry
With the ongoing attention to long-term relationships between service providers and customers, this study delved into such influential factors that include service quality and its relationship outcomes (trust, satisfaction, and continuance commitment), and those relationships among variables along with membership effects in the hotel industry. Survey data from 300 hotel customers in Korea were used to test hypotheses using structural equation mod…
No prominent works on this page.
Service Quality, Relationship Outcomes, and Membership Types in the Hotel Industry
With the ongoing attention to long-term relationships between service providers and customers, this study delved into such influential factors that include service quality and its relationship outcomes (trust, satisfaction, and continuance commitment), and those relationships among variables along with membership effects in the hotel industry. Survey data from 300 hotel customers in Korea were used to test hypotheses using structural equation mod…
Business (1 work) · Continuance (1 work) · Customer satisfaction (1 work) · Customer Service Quality and Loyalty (1 work) · Digital Marketing and Social Media (1 work) · Economics (1 work) · Hospitality industry (1 work) · Hotel industry (1 work) · Marketing (1 work) · Outcome (game theory (1 work)