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Zeynep Arsel

Biographic Data

ID113074
NAMEZeynep Arsel
GIVEN NAMESZeynep
FAMILY NAMEArsel
SIGNATUREARSEL Z
AFFILIATIONSConcordia University
ORCID0000-0002-1557-2947
VERIFIEDYes
TOTAL WORKS34
TOTAL CITATIONS495
AUTHOR COUNT13
EDITOR COUNT21
FIRST PUBLICATION YEAR2004
LATEST PUBLICATION YEAR2025
H-INDEX10
  • Surviving as a Vegan in a World of Omnivores

    Open Access•Aya Aboelenien, Zeynep Arsel et al.•ARTICLE•Journal of Consumer Research•2025

    Prior research documents the role of the misalignment of practice elements in practice habituation and change. We extend this literature by demonstrating the understudied role of practice relationality. Locating our empirical work in veganism, a context that encompasses a bundle of interrelated practices, we show how people who adopt veganism manage the relationality of their food-related practices (e.g., eating, cooking, and shopping for food) d…

  • Who Am I Here? Care Consumers’ Identity Processes and Family Caregiver Interventions in the Elderscape

    Open Access•Julia Rötzmeier-Keuper, Nancy V Wünderlich et al.•ARTICLE•Journal of Consumer Research•2025•References: 78

    With increasing longevity, the need for institutional elderly care has become commonplace. This study explores the experiences of elderly care consumers in institutional care settings, which we define as the “elderscape”—a heterotopic place shaped by the marketization of care. Drawing from 24 in-depth interviews with elderly care consumers, their family caregivers, and professional caregivers, we present a model of elderly care consumers' navigat…

  • How the Materials of Objects Shape Consumption

    Open Access•Roman Pavlyuchenko, Delphine Dion et al.•ARTICLE•Journal of Consumer Research•2025•References: 59

    Glasses and stones, metals and textiles, leathers and plastics ... . The materials of objects can shape consumption in a variety of ways. Drawing on affordance theory, the authors conceptualize materials as prominent drivers of object affordances, that is, action (im)possibilities with and around objects. The authors explain when, how, and what materials drive object affordances. And, they explain how consumers actualize (or put to use) materials…

  • Design-Mediated Morality

    Open Access•Szilvia Gyimóthy, Hanne Pico Larsen et al.•ARTICLE•Journal of Consumer Research•2025

    Art and artisanal objects carry the potential for moral transformations. Although consumer research suggests a relationship between aesthetic taste and morality, scholars have not deeply considered the role of material design in shaping consumers’ moral self. We address this missing link by theorizing the formative process of design-mediated morality: defined as the transmission of moral values into design objects through manifestos and design sc…

  • The Cumulative Effects of Marketized Care

    Open Access•Andreas Chatzidakis, G M Eckhardt et al.•ARTICLE•Journal of Consumer Research•2025•Cited by: 2•References: 83

    Care is increasingly marketized. Previous marketing and consumer research has focused on specific tensions underlying marketized care provision and the ways in which consumers navigate them. In contrast, this conceptual article draws on interdisciplinary research on care to develop a cumulative understanding of marketized care, that is, based on those effects that build up over time when a critical mass of consumers routinely addresses care needs…

  • Gendered Consumer Responsibilization

    Open Access•Canan Corus, Bige Saatcioglu et al.•ARTICLE•Journal of Consumer Research•2025•Cited by: 1•References: 52

    Recent decades have witnessed menopause, an inevitable and natural bodily transition, come under the purview of the market. Menopausal women are increasingly expected to be informed entrepreneurs of their bodies, bringing this transition within the domain of self-regulation and responsibility. Using data emanating from institutionalized market actors (i.e., pharmaceutical and insurance companies, healthcare professionals) and the accounts of cons…

  • Digital Affective Encounters

    Open Access•Ghalia Shamayleh, Zeynep Arsel et al.•ARTICLE•Journal of Consumer Research•2025•References: 58

    One of the most ubiquitous practices on social media is sharing content with others to show affection or affirm an interpersonal connection. Extant consumer research has examined the circulation of objects fueled by desire or as repositories and carriers of emotion and value. The article extends this work to understand how consumer relationships are shaped through the creation, consumption, and circulation of digital objects imbued with affect. D…

  • The Discomfort of Things! Tidying-up and Decluttering in Consumers’ Homes

    Open Access•Johanna F Gollnhofer, Kushagra Bhatnagar et al.•ARTICLE•Journal of Consumer Research•2025•References: 56

    Most relatively affluent consumers are fighting a losing battle with material disorder in their homes. No matter how hard they try to rein it in, material disorder always comes out on top. We argue that part of the continued obduracy of material disorder is because of its messy understanding. We clarify material disorder’s muddled conceptual boundaries by theorizing from an ethnographic investigation of consumers who recently dealt with material …

  • Using Cultural Repertoires during Unsettled Times

    Open Access•Ye Yang, Julie L Ozanne et al.•ARTICLE•Journal of Consumer Research•2025•Cited by: 1•References: 35

    This research draws on the theory of culture in action, which explains how consumers selectively mobilize their cultural repertoires to understand and solve daily problems. Contemporary life, however, is increasingly unsettled, challenging the adequacy of consumers' repertoires and how they use existing institutional cultural resources. This qualitative study identifies four ways in which consumers use their cultural repertoires and institutional…

  • Becoming Nature

    Open Access•Annetta Grant, Robin Canniford et al.•ARTICLE•Journal of Consumer Research•2025•Cited by: 2•References: 90

    Nature affords transformations to consumers' social, embodied, and temporal experiences. Yet, consumer research has yet to consider how wild species contribute to and are affected by experiential consumption in nature. With data from an ethnography of fly fishing, we theorize human-fish interactions as encounters in interspecies contact zones. Our findings explain how these encounters are established, engendering processes of interspecies becomin…

  • After 50 Years, It Is Time to Talk about Value Hierarchy and Inequality

    Open Access•Lez E Trujillo-Torres, Lez Trujillo Torres et al.•ARTICLE•Journal of Consumer Research•2024•Cited by: 3•References: 76

    This research enriches the field's perspective on value and argues that to seriously address inequality during the next 50 years, consumer research must explore processual aspects of value hierarchy and consider its relationship to inequality. Doing so recognizes the duality of structures as embodying outcomes and agency, as well as the need to view value not only as what it is but also as what it does. To begin to address limitations in the lite…

  • Intersecting the body

    M C Zanette, Zeynep Arsel et al.•ARTICLE•Consumption Markets & Culture•2024•References: 43

    This Editorial presents the papers of the Special Issue “Intersecting the Body”, providing a dialogue between them and previous literature on the body

  • Consumer Desires and the Fluctuating Balance between Liquid and Solid Consumption

    Open Access•Laura M Rosenberg, Henri Weijo et al.•ARTICLE•Journal of Consumer Research•2023•Cited by: 2•References: 59

    The ongoing rise of liquid consumption manifests in the growing popularity of ephemeral, access-based, and dematerialized forms of consumption that contrast with traditional solid forms of consumption characterized by possession and strong object relationships. The literature already presents a robust understanding of what makes liquid and solid consumption appealing to consumers. What has received less attention is the co-existence of liquid and…

  • Doing Family over Time

    Open Access•Anne Kastarinen, Elina Närvänen et al.•ARTICLE•Journal of Consumer Research•2023•Cited by: 6•References: 65

    Care is a central dimension of family consumption. Previous studies have explored it as interpersonal, emotional work performed through everyday consumption practices. Most of these studies have investigated care as articulated in the present time and within nuclear families. This study sets out to explore the relations between grandparents and grandchildren, arguing that it provides an intriguing case for enriching the current understanding of c…

  • More Gamer, Less Girl

    Open Access•Jenna Drenten, Robert L Harrison et al.•ARTICLE•Journal of Consumer Research•2023•Cited by: 7•References: 74

    How do exclusionary boundaries persist in consumption subcultures amid increased progress, representation, and inclusion? In video gaming, women have come to represent nearly half of the market; yet, this is a limited indicator of gender-based progress. A culture of masculine dominance persists. Extending previous research on boundary work, the authors employ a cultural perspective of tokenism to examine how gendered boundaries in consumption sub…

  • Tensions in the Enactment of Neoliberal Consumer Responsibilization for Waste

    Open Access•Hélène Cherrier, Meltem Türe et al.•ARTICLE•Journal of Consumer Research•2023•Cited by: 10•References: 51

    Research has explored consumer responsibilization processes, yet there is a lack of understanding about the tensions that consumers might experience when enacting their responsibility. Using a large data set collected in France around waste responsibilization, we demonstrate how waste pathways can generate spatiotemporal, guidance, and destructiveness tensions in households. Consumers respond to such tensions by keeping waste at home, which allow…

  • Market Work and the Formation of the Omnivorous Consumer Subject

    Open Access•Anissa Pomiès, Zeynep Arsel et al.•ARTICLE•Journal of Consumer Research•2023•Cited by: 2•References: 76

    Omnivorousness is the tendency of culturally and economically privileged individuals to consume both highbrow and lowbrow products. Prior research explores omnivorousness as a manifestation of status distinction in which consumers deploy the aesthetic disposition-a generic and transposable ability to appreciate cultural products through a formal gaze-to lowbrow options. Existing work emphasizes the acquisition of the aesthetic disposition, but it…

  • Wealth in People and Places

    Open Access•Samuelson Appau, David Crockett et al.•ARTICLE•Journal of Consumer Research•2023•Cited by: 6•References: 65

    In some cultures, migrants bear an obligation to bring gifts from the foreign country for their relations when returning to their homeland. Why, and to what end? We examine the reasons for these transnational gift obligations in a multisite study of Ghanaian migrants in the United States and Australia, as well as people in Ghana with migrant relations living overseas. We adopt a wealth-centered perspective that problematizes the underexplored mut…

  • The Value-Translation Model of Consumer Activism

    Open Access•Mikkel Nøjgaard, Lisa Leimar Price et al.•ARTICLE•Journal of Consumer Research•2023•Cited by: 4•References: 49

    How do consumer watchdog organizations (CWOs) change markets? Research on consumer activism has prioritized studying grassroots movements of ordinary consumers over more formalized activist actors, resulting in a paucity of theoretical resources for understanding the activism of powerful consumer organizations such as CWOs. This article draws on the sociology of valuation and evaluation to develop a new theoretical model of consumer activism, the…

  • Meat

    Aya Aboelenien, Zeynep Arsel•ARTICLE•Consumption Markets & Culture•2022

    Meat is both a loved and hated everyday consumption object across cultures and has become an icon throughout history. This article traces meat’s trajectory in the Global North and identifies four periods that contribute to its iconicity. Meat’s iconic status has been shaped by discourses on health, morality, ecology, class, science, and gender. It has been central to colonialism, wars, the Industrial Revolution, and scientific developments. We pi…

  • Brand Morphogenesis

    Open Access•Susanna Molander, Jacob Ostberg et al.•ARTICLE•Journal of Consumer Research•2022•Cited by: 1

    How do brands change in environments defined by increasing consumer heterogeneity? Drawing on assemblage theory, this research develops the concepts of brand morphogenesis and consumer sub-assemblage to explain how heterogeneous consumer groups instigate, reinforce and hinder the evolution of a brand. This longitudinal case study of a Swedish fashion brand delineates the role of heterogeneous consumer sub-assemblages in the continual process of e…

  • Diversity, Equity, and Inclusion (DEI) in theJournal of Consumer Research

    Open Access•Zeynep Arsel, David Crockett et al.•ARTICLE•Journal of Consumer Research•2022•Cited by: 16•References: 52

    Diversity, Equity, and Inclusion (DEI) has become ubiquitous in public and academic discourse. This is despite ongoing contests over definitions and the lack of a clear consensus about the relative importance (and even the appropriate order) of each component. For our purposes, diversity refers broadly to real or perceived physical or socio-cultural differences attributed to people and the representation of these differences in research, market s…

  • Racial Oppression and Racial Projects in Consumer Markets

    Open Access•David Crockett, Lisa Leimar Price et al.•ARTICLE•Journal of Consumer Research•2022•Cited by: 13•References: 36

    The dominant theoretical approach to exploring ethnic and racial inequality in marketing and consumer research focuses on discrete acts of discrimination that stem from social psychological causes (e.g., prejudice, stereotypes, and negative racial attitudes). It holds limited explanatory power for meso- and macro-structural phenomena that also generate racialized outcomes. An implication is that ethnic and racial inequality can be portrayed as so…

  • Consumption Ideology

    Open Access•Bernd H Schmitt, Bernd Schmitt et al.•ARTICLE•Journal of Consumer Research•2022•Cited by: 10•References: 98

    Ideology plays a central role in consumer decisions, actions, and practices. While there have been numerous studies of ideological formations in specific consumption contexts, an integrative theoretical framework on consumption ideology has been missing. The theoretical framework presented in this article integrates systemic, social group, and social reality perspectives from social theory with prior consumer research to conceptualize consumption…

  • A Framework of Brand Contestation

    Open Access•Daniel Dietrich, Daniel R Dietrich et al.•ARTICLE•Journal of Consumer Research•2021•References: 119

    The consumer literature on branding to date coalesces around the notion that brands are constantly contested. Brand contestation arises where the actions of consumer brand actors meet, and sometimes confront, those of the brands’ legal owners. This article integrates the extant branding research, a qualitative prestudy, and two complementary empirical studies to advance a theoretical process model of brand contestation. First, an in-depth analysi…

Next
  • The Starbucks Brandscape and Consumers' (Anticorporate) Experiences of Glocalization

    Craig J Thompson, Zeynep Arsel•ARTICLE•Journal of Consumer Research•2004•Cited by: 137•References: 5

    Journal Article The Starbucks Brandscape and Consumers' (Anticorporate) Experiences of Glocalization Get access Craig J. Thompson, Craig J. Thompson Search for other works by this author on: Oxford Academic PubMed Google Scholar Zeynep Arsel Zeynep Arsel Search for other works by this author on: Oxford Academic PubMed Google Scholar Journal of Consumer Research, Volume 31, Issue 3, December 2004, Pages 631-642, https://doi.org/10.1086/425098 Publ…

  • Taste Regimes and Market-Mediated Practice

    Zeynep Arsel, Jonathan Bean•ARTICLE•Journal of Consumer Research•2013•Cited by: 95•References: 86

    Taste has been conceptualized as a boundary-making mechanism, yet there is limited theory on how it enters into daily practice. In this article, the authors develop a practice-based framework of taste through qualitative and quantitative analysis of a popular home design blog, interviews with blog participants, and participant observation. First, a taste regime is defined as a discursively constructed normative system that orchestrates practice i…

  • Demythologizing Consumption Practices

    Zeynep Arsel, Craig J Thompson•ARTICLE•Journal of Consumer Research•2011•Cited by: 72•References: 39

    Marketplace myths are commonly conceptualized as cultural resources that attract consumers to a consumption activity or brand. This theoretical orientation is prone to overstating the extent to which consumers' identity investments in a field of consumption are motivated by an associated marketplace myth. We provide a theoretical corrective to this tendency by investigating consumers who have become vested in a commercially mythologized consumpti…

  • Place Attachment in Commercial Settings

    Alain Debenedetti, Harmen Oppewal et al.•ARTICLE•Journal of Consumer Research•2014•Cited by: 39•References: 82

    Place attachment is one's strong emotional bond with a specific location. While there are numerous studies on the topic, the literature pays little attention to commercial settings. This is because they are seen as too insipid to rouse attachment. Consumer research, however, suggests otherwise. To address this disparity, the authors investigate how people develop, experience, and act on place attachment in commercial settings. Findings from consu…

  • Asking Questions with Reflexive Focus

    Open Access•Zeynep Arsel, Darren Dahl et al.•ARTICLE•Journal of Consumer Research•2017•Cited by: 38•References: 31

    Interviews have been a key primary data source for research published in the Journal of Consumer Research. This tutorial aims to walk readers through the design and execution of interview-based empirical research on consumers and consumption

  • Space as a Resource in the Politics of Consumer Identity

    Open Access•Andre F Maciel, Melanie Wallendorf et al.•ARTICLE•Journal of Consumer Research•2021•Cited by: 20•References: 73

    Consumers can pursue a wide range of market-mediated identities in contemporary culture. However, some consumer identities are more valued than others, creating a form of cultural inequality. The present research considers consumers' deliberate efforts to assert greater cultural value for their identities, a phenomenon termed a 'politicized consumer identity project.' Specifically, this research focuses on consumers' intentional use of space, a r…

  • Diversity, Equity, and Inclusion (DEI) in theJournal of Consumer Research

    Open Access•Zeynep Arsel, David Crockett et al.•ARTICLE•Journal of Consumer Research•2022•Cited by: 16•References: 52

    Diversity, Equity, and Inclusion (DEI) has become ubiquitous in public and academic discourse. This is despite ongoing contests over definitions and the lack of a clear consensus about the relative importance (and even the appropriate order) of each component. For our purposes, diversity refers broadly to real or perceived physical or socio-cultural differences attributed to people and the representation of these differences in research, market s…

  • Racial Oppression and Racial Projects in Consumer Markets

    Open Access•David Crockett, Lisa Leimar Price et al.•ARTICLE•Journal of Consumer Research•2022•Cited by: 13•References: 36

    The dominant theoretical approach to exploring ethnic and racial inequality in marketing and consumer research focuses on discrete acts of discrimination that stem from social psychological causes (e.g., prejudice, stereotypes, and negative racial attitudes). It holds limited explanatory power for meso- and macro-structural phenomena that also generate racialized outcomes. An implication is that ethnic and racial inequality can be portrayed as so…

  • Tensions in the Enactment of Neoliberal Consumer Responsibilization for Waste

    Open Access•Hélène Cherrier, Meltem Türe et al.•ARTICLE•Journal of Consumer Research•2023•Cited by: 10•References: 51

    Research has explored consumer responsibilization processes, yet there is a lack of understanding about the tensions that consumers might experience when enacting their responsibility. Using a large data set collected in France around waste responsibilization, we demonstrate how waste pathways can generate spatiotemporal, guidance, and destructiveness tensions in households. Consumers respond to such tensions by keeping waste at home, which allow…

  • Consumption Ideology

    Open Access•Bernd H Schmitt, Bernd Schmitt et al.•ARTICLE•Journal of Consumer Research•2022•Cited by: 10•References: 98

    Ideology plays a central role in consumer decisions, actions, and practices. While there have been numerous studies of ideological formations in specific consumption contexts, an integrative theoretical framework on consumption ideology has been missing. The theoretical framework presented in this article integrates systemic, social group, and social reality perspectives from social theory with prior consumer research to conceptualize consumption…

  • More Gamer, Less Girl

    Open Access•Jenna Drenten, Robert L Harrison et al.•ARTICLE•Journal of Consumer Research•2023•Cited by: 7•References: 74

    How do exclusionary boundaries persist in consumption subcultures amid increased progress, representation, and inclusion? In video gaming, women have come to represent nearly half of the market; yet, this is a limited indicator of gender-based progress. A culture of masculine dominance persists. Extending previous research on boundary work, the authors employ a cultural perspective of tokenism to examine how gendered boundaries in consumption sub…

  • Doing Family over Time

    Open Access•Anne Kastarinen, Elina Närvänen et al.•ARTICLE•Journal of Consumer Research•2023•Cited by: 6•References: 65

    Care is a central dimension of family consumption. Previous studies have explored it as interpersonal, emotional work performed through everyday consumption practices. Most of these studies have investigated care as articulated in the present time and within nuclear families. This study sets out to explore the relations between grandparents and grandchildren, arguing that it provides an intriguing case for enriching the current understanding of c…

  • Wealth in People and Places

    Open Access•Samuelson Appau, David Crockett et al.•ARTICLE•Journal of Consumer Research•2023•Cited by: 6•References: 65

    In some cultures, migrants bear an obligation to bring gifts from the foreign country for their relations when returning to their homeland. Why, and to what end? We examine the reasons for these transnational gift obligations in a multisite study of Ghanaian migrants in the United States and Australia, as well as people in Ghana with migrant relations living overseas. We adopt a wealth-centered perspective that problematizes the underexplored mut…

  • The Value-Translation Model of Consumer Activism

    Open Access•Mikkel Nøjgaard, Lisa Leimar Price et al.•ARTICLE•Journal of Consumer Research•2023•Cited by: 4•References: 49

    How do consumer watchdog organizations (CWOs) change markets? Research on consumer activism has prioritized studying grassroots movements of ordinary consumers over more formalized activist actors, resulting in a paucity of theoretical resources for understanding the activism of powerful consumer organizations such as CWOs. This article draws on the sociology of valuation and evaluation to develop a new theoretical model of consumer activism, the…

  • The Embodiment of Consumer Knowledge

    Open Access•Nick Llewellyn, Lisa Leimar Price et al.•ARTICLE•Journal of Consumer Research•2021•Cited by: 4•References: 47

    An investigation into the embodiment of consumer knowledge is presented, drawing on ethnomethodology and the allied field of conversation analysis. Analyzing video recordings of 189 service encounters at the ticket desk of an art gallery, the study explores the embodiment of consumer knowledge, how consumer knowledge is witnessable from quotidian details of customers' embodied conduct, how they talk, move their bodies, gesture, handle objects, an…

  • Taste

    Anissa Pomiès, Zeynep Arsel et al.•ARTICLE•Consumption Markets & Culture•2021•Cited by: 4•References: 25

  • After 50 Years, It Is Time to Talk about Value Hierarchy and Inequality

    Open Access•Lez E Trujillo-Torres, Lez Trujillo Torres et al.•ARTICLE•Journal of Consumer Research•2024•Cited by: 3•References: 76

    This research enriches the field's perspective on value and argues that to seriously address inequality during the next 50 years, consumer research must explore processual aspects of value hierarchy and consider its relationship to inequality. Doing so recognizes the duality of structures as embodying outcomes and agency, as well as the need to view value not only as what it is but also as what it does. To begin to address limitations in the lite…

  • The Cumulative Effects of Marketized Care

    Open Access•Andreas Chatzidakis, G M Eckhardt et al.•ARTICLE•Journal of Consumer Research•2025•Cited by: 2•References: 83

    Care is increasingly marketized. Previous marketing and consumer research has focused on specific tensions underlying marketized care provision and the ways in which consumers navigate them. In contrast, this conceptual article draws on interdisciplinary research on care to develop a cumulative understanding of marketized care, that is, based on those effects that build up over time when a critical mass of consumers routinely addresses care needs…

  • Becoming Nature

    Open Access•Annetta Grant, Robin Canniford et al.•ARTICLE•Journal of Consumer Research•2025•Cited by: 2•References: 90

    Nature affords transformations to consumers' social, embodied, and temporal experiences. Yet, consumer research has yet to consider how wild species contribute to and are affected by experiential consumption in nature. With data from an ethnography of fly fishing, we theorize human-fish interactions as encounters in interspecies contact zones. Our findings explain how these encounters are established, engendering processes of interspecies becomin…

  • Consumer Desires and the Fluctuating Balance between Liquid and Solid Consumption

    Open Access•Laura M Rosenberg, Henri Weijo et al.•ARTICLE•Journal of Consumer Research•2023•Cited by: 2•References: 59

    The ongoing rise of liquid consumption manifests in the growing popularity of ephemeral, access-based, and dematerialized forms of consumption that contrast with traditional solid forms of consumption characterized by possession and strong object relationships. The literature already presents a robust understanding of what makes liquid and solid consumption appealing to consumers. What has received less attention is the co-existence of liquid and…

  • Market Work and the Formation of the Omnivorous Consumer Subject

    Open Access•Anissa Pomiès, Zeynep Arsel et al.•ARTICLE•Journal of Consumer Research•2023•Cited by: 2•References: 76

    Omnivorousness is the tendency of culturally and economically privileged individuals to consume both highbrow and lowbrow products. Prior research explores omnivorousness as a manifestation of status distinction in which consumers deploy the aesthetic disposition-a generic and transposable ability to appreciate cultural products through a formal gaze-to lowbrow options. Existing work emphasizes the acquisition of the aesthetic disposition, but it…

  • Gendered Consumer Responsibilization

    Open Access•Canan Corus, Bige Saatcioglu et al.•ARTICLE•Journal of Consumer Research•2025•Cited by: 1•References: 52

    Recent decades have witnessed menopause, an inevitable and natural bodily transition, come under the purview of the market. Menopausal women are increasingly expected to be informed entrepreneurs of their bodies, bringing this transition within the domain of self-regulation and responsibility. Using data emanating from institutionalized market actors (i.e., pharmaceutical and insurance companies, healthcare professionals) and the accounts of cons…

  • Using Cultural Repertoires during Unsettled Times

    Open Access•Ye Yang, Julie L Ozanne et al.•ARTICLE•Journal of Consumer Research•2025•Cited by: 1•References: 35

    This research draws on the theory of culture in action, which explains how consumers selectively mobilize their cultural repertoires to understand and solve daily problems. Contemporary life, however, is increasingly unsettled, challenging the adequacy of consumers' repertoires and how they use existing institutional cultural resources. This qualitative study identifies four ways in which consumers use their cultural repertoires and institutional…

  • Brand Morphogenesis

    Open Access•Susanna Molander, Jacob Ostberg et al.•ARTICLE•Journal of Consumer Research•2022•Cited by: 1

    How do brands change in environments defined by increasing consumer heterogeneity? Drawing on assemblage theory, this research develops the concepts of brand morphogenesis and consumer sub-assemblage to explain how heterogeneous consumer groups instigate, reinforce and hinder the evolution of a brand. This longitudinal case study of a Swedish fashion brand delineates the role of heterogeneous consumer sub-assemblages in the continual process of e…

  • The Starbucks Brandscape and Consumers' (Anticorporate) Experiences of Glocalization

    Craig J Thompson, Zeynep Arsel•ARTICLE•Journal of Consumer Research•2004•Cited by: 137•References: 5

    Journal Article The Starbucks Brandscape and Consumers' (Anticorporate) Experiences of Glocalization Get access Craig J. Thompson, Craig J. Thompson Search for other works by this author on: Oxford Academic PubMed Google Scholar Zeynep Arsel Zeynep Arsel Search for other works by this author on: Oxford Academic PubMed Google Scholar Journal of Consumer Research, Volume 31, Issue 3, December 2004, Pages 631-642, https://doi.org/10.1086/425098 Publ…

  • Demythologizing Consumption Practices

    Zeynep Arsel, Craig J Thompson•ARTICLE•Journal of Consumer Research•2011•Cited by: 72•References: 39

    Marketplace myths are commonly conceptualized as cultural resources that attract consumers to a consumption activity or brand. This theoretical orientation is prone to overstating the extent to which consumers' identity investments in a field of consumption are motivated by an associated marketplace myth. We provide a theoretical corrective to this tendency by investigating consumers who have become vested in a commercially mythologized consumpti…

  • Understanding mediated practices

    Open Access•Jonathan Bean, Zeynep Arsel•ARTICLE•Ethnographic Praxis in Industry…•2013•References: 11

    While theories of practice have been influential in the social sciences, these frameworks have seen limited application in ethnographic and applied inquiry, perhaps because few methods for carrying out practice theoretical research have been elaborated. We address this opportunity and provide an account of a multi-method inquiry on domestic practice. First, we explain methods for integrating data from blogs with ethnographic methods and how this …

  • Taste Regimes and Market-Mediated Practice

    Zeynep Arsel, Jonathan Bean•ARTICLE•Journal of Consumer Research•2013•Cited by: 95•References: 86

    Taste has been conceptualized as a boundary-making mechanism, yet there is limited theory on how it enters into daily practice. In this article, the authors develop a practice-based framework of taste through qualitative and quantitative analysis of a popular home design blog, interviews with blog participants, and participant observation. First, a taste regime is defined as a discursively constructed normative system that orchestrates practice i…

  • Place Attachment in Commercial Settings

    Alain Debenedetti, Harmen Oppewal et al.•ARTICLE•Journal of Consumer Research•2014•Cited by: 39•References: 82

    Place attachment is one's strong emotional bond with a specific location. While there are numerous studies on the topic, the literature pays little attention to commercial settings. This is because they are seen as too insipid to rouse attachment. Consumer research, however, suggests otherwise. To address this disparity, the authors investigate how people develop, experience, and act on place attachment in commercial settings. Findings from consu…

  • Asking Questions with Reflexive Focus

    Open Access•Zeynep Arsel, Darren Dahl et al.•ARTICLE•Journal of Consumer Research•2017•Cited by: 38•References: 31

    Interviews have been a key primary data source for research published in the Journal of Consumer Research. This tutorial aims to walk readers through the design and execution of interview-based empirical research on consumers and consumption

  • A Framework of Brand Contestation

    Open Access•Daniel Dietrich, Daniel R Dietrich et al.•ARTICLE•Journal of Consumer Research•2021•References: 119

    The consumer literature on branding to date coalesces around the notion that brands are constantly contested. Brand contestation arises where the actions of consumer brand actors meet, and sometimes confront, those of the brands’ legal owners. This article integrates the extant branding research, a qualitative prestudy, and two complementary empirical studies to advance a theoretical process model of brand contestation. First, an in-depth analysi…

  • The Embodiment of Consumer Knowledge

    Open Access•Nick Llewellyn, Lisa Leimar Price et al.•ARTICLE•Journal of Consumer Research•2021•Cited by: 4•References: 47

    An investigation into the embodiment of consumer knowledge is presented, drawing on ethnomethodology and the allied field of conversation analysis. Analyzing video recordings of 189 service encounters at the ticket desk of an art gallery, the study explores the embodiment of consumer knowledge, how consumer knowledge is witnessable from quotidian details of customers' embodied conduct, how they talk, move their bodies, gesture, handle objects, an…

  • Space as a Resource in the Politics of Consumer Identity

    Open Access•Andre F Maciel, Melanie Wallendorf et al.•ARTICLE•Journal of Consumer Research•2021•Cited by: 20•References: 73

    Consumers can pursue a wide range of market-mediated identities in contemporary culture. However, some consumer identities are more valued than others, creating a form of cultural inequality. The present research considers consumers' deliberate efforts to assert greater cultural value for their identities, a phenomenon termed a 'politicized consumer identity project.' Specifically, this research focuses on consumers' intentional use of space, a r…

  • Taste

    Anissa Pomiès, Zeynep Arsel et al.•ARTICLE•Consumption Markets & Culture•2021•Cited by: 4•References: 25

  • Meat

    Aya Aboelenien, Zeynep Arsel•ARTICLE•Consumption Markets & Culture•2022

    Meat is both a loved and hated everyday consumption object across cultures and has become an icon throughout history. This article traces meat’s trajectory in the Global North and identifies four periods that contribute to its iconicity. Meat’s iconic status has been shaped by discourses on health, morality, ecology, class, science, and gender. It has been central to colonialism, wars, the Industrial Revolution, and scientific developments. We pi…

  • Brand Morphogenesis

    Open Access•Susanna Molander, Jacob Ostberg et al.•ARTICLE•Journal of Consumer Research•2022•Cited by: 1

    How do brands change in environments defined by increasing consumer heterogeneity? Drawing on assemblage theory, this research develops the concepts of brand morphogenesis and consumer sub-assemblage to explain how heterogeneous consumer groups instigate, reinforce and hinder the evolution of a brand. This longitudinal case study of a Swedish fashion brand delineates the role of heterogeneous consumer sub-assemblages in the continual process of e…

  • Diversity, Equity, and Inclusion (DEI) in theJournal of Consumer Research

    Open Access•Zeynep Arsel, David Crockett et al.•ARTICLE•Journal of Consumer Research•2022•Cited by: 16•References: 52

    Diversity, Equity, and Inclusion (DEI) has become ubiquitous in public and academic discourse. This is despite ongoing contests over definitions and the lack of a clear consensus about the relative importance (and even the appropriate order) of each component. For our purposes, diversity refers broadly to real or perceived physical or socio-cultural differences attributed to people and the representation of these differences in research, market s…

  • Racial Oppression and Racial Projects in Consumer Markets

    Open Access•David Crockett, Lisa Leimar Price et al.•ARTICLE•Journal of Consumer Research•2022•Cited by: 13•References: 36

    The dominant theoretical approach to exploring ethnic and racial inequality in marketing and consumer research focuses on discrete acts of discrimination that stem from social psychological causes (e.g., prejudice, stereotypes, and negative racial attitudes). It holds limited explanatory power for meso- and macro-structural phenomena that also generate racialized outcomes. An implication is that ethnic and racial inequality can be portrayed as so…

  • Consumption Ideology

    Open Access•Bernd H Schmitt, Bernd Schmitt et al.•ARTICLE•Journal of Consumer Research•2022•Cited by: 10•References: 98

    Ideology plays a central role in consumer decisions, actions, and practices. While there have been numerous studies of ideological formations in specific consumption contexts, an integrative theoretical framework on consumption ideology has been missing. The theoretical framework presented in this article integrates systemic, social group, and social reality perspectives from social theory with prior consumer research to conceptualize consumption…

  • Consumer Desires and the Fluctuating Balance between Liquid and Solid Consumption

    Open Access•Laura M Rosenberg, Henri Weijo et al.•ARTICLE•Journal of Consumer Research•2023•Cited by: 2•References: 59

    The ongoing rise of liquid consumption manifests in the growing popularity of ephemeral, access-based, and dematerialized forms of consumption that contrast with traditional solid forms of consumption characterized by possession and strong object relationships. The literature already presents a robust understanding of what makes liquid and solid consumption appealing to consumers. What has received less attention is the co-existence of liquid and…

  • Doing Family over Time

    Open Access•Anne Kastarinen, Elina Närvänen et al.•ARTICLE•Journal of Consumer Research•2023•Cited by: 6•References: 65

    Care is a central dimension of family consumption. Previous studies have explored it as interpersonal, emotional work performed through everyday consumption practices. Most of these studies have investigated care as articulated in the present time and within nuclear families. This study sets out to explore the relations between grandparents and grandchildren, arguing that it provides an intriguing case for enriching the current understanding of c…

  • More Gamer, Less Girl

    Open Access•Jenna Drenten, Robert L Harrison et al.•ARTICLE•Journal of Consumer Research•2023•Cited by: 7•References: 74

    How do exclusionary boundaries persist in consumption subcultures amid increased progress, representation, and inclusion? In video gaming, women have come to represent nearly half of the market; yet, this is a limited indicator of gender-based progress. A culture of masculine dominance persists. Extending previous research on boundary work, the authors employ a cultural perspective of tokenism to examine how gendered boundaries in consumption sub…

  • Tensions in the Enactment of Neoliberal Consumer Responsibilization for Waste

    Open Access•Hélène Cherrier, Meltem Türe et al.•ARTICLE•Journal of Consumer Research•2023•Cited by: 10•References: 51

    Research has explored consumer responsibilization processes, yet there is a lack of understanding about the tensions that consumers might experience when enacting their responsibility. Using a large data set collected in France around waste responsibilization, we demonstrate how waste pathways can generate spatiotemporal, guidance, and destructiveness tensions in households. Consumers respond to such tensions by keeping waste at home, which allow…

  • Market Work and the Formation of the Omnivorous Consumer Subject

    Open Access•Anissa Pomiès, Zeynep Arsel et al.•ARTICLE•Journal of Consumer Research•2023•Cited by: 2•References: 76

    Omnivorousness is the tendency of culturally and economically privileged individuals to consume both highbrow and lowbrow products. Prior research explores omnivorousness as a manifestation of status distinction in which consumers deploy the aesthetic disposition-a generic and transposable ability to appreciate cultural products through a formal gaze-to lowbrow options. Existing work emphasizes the acquisition of the aesthetic disposition, but it…

  • Wealth in People and Places

    Open Access•Samuelson Appau, David Crockett et al.•ARTICLE•Journal of Consumer Research•2023•Cited by: 6•References: 65

    In some cultures, migrants bear an obligation to bring gifts from the foreign country for their relations when returning to their homeland. Why, and to what end? We examine the reasons for these transnational gift obligations in a multisite study of Ghanaian migrants in the United States and Australia, as well as people in Ghana with migrant relations living overseas. We adopt a wealth-centered perspective that problematizes the underexplored mut…

  • The Value-Translation Model of Consumer Activism

    Open Access•Mikkel Nøjgaard, Lisa Leimar Price et al.•ARTICLE•Journal of Consumer Research•2023•Cited by: 4•References: 49

    How do consumer watchdog organizations (CWOs) change markets? Research on consumer activism has prioritized studying grassroots movements of ordinary consumers over more formalized activist actors, resulting in a paucity of theoretical resources for understanding the activism of powerful consumer organizations such as CWOs. This article draws on the sociology of valuation and evaluation to develop a new theoretical model of consumer activism, the…

  • After 50 Years, It Is Time to Talk about Value Hierarchy and Inequality

    Open Access•Lez E Trujillo-Torres, Lez Trujillo Torres et al.•ARTICLE•Journal of Consumer Research•2024•Cited by: 3•References: 76

    This research enriches the field's perspective on value and argues that to seriously address inequality during the next 50 years, consumer research must explore processual aspects of value hierarchy and consider its relationship to inequality. Doing so recognizes the duality of structures as embodying outcomes and agency, as well as the need to view value not only as what it is but also as what it does. To begin to address limitations in the lite…

  • Intersecting the body

    M C Zanette, Zeynep Arsel et al.•ARTICLE•Consumption Markets & Culture•2024•References: 43

    This Editorial presents the papers of the Special Issue “Intersecting the Body”, providing a dialogue between them and previous literature on the body

  • Surviving as a Vegan in a World of Omnivores

    Open Access•Aya Aboelenien, Zeynep Arsel et al.•ARTICLE•Journal of Consumer Research•2025

    Prior research documents the role of the misalignment of practice elements in practice habituation and change. We extend this literature by demonstrating the understudied role of practice relationality. Locating our empirical work in veganism, a context that encompasses a bundle of interrelated practices, we show how people who adopt veganism manage the relationality of their food-related practices (e.g., eating, cooking, and shopping for food) d…

Sociology (19 works) · Business (17 works) · Consumer Behavior in Brand Consumption and Identification (15 works) · Psychology (13 works) · Social science (11 works) · Marketing (10 works) · Political science (10 works) · Computer Science (9 works) · Consumption (sociology) (8 works) · Advertising (7 works)

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