Anthony Mcdonnell
Biographic Data
| ID | 1306164 |
|---|---|
| NAME | Anthony Mcdonnell |
| GIVEN NAMES | Anthony |
| FAMILY NAME | Mcdonnell |
| SIGNATURE | MCDONNELL A |
| AFFILIATIONS | University College Cork |
| ORCID | 0000-0002-9127-2452 |
| VERIFIED | Yes |
| TOTAL WORKS | 5 |
| TOTAL CITATIONS | 15 |
| AUTHOR COUNT | 5 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2010 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 2 |
Algorithmic management and worker agency: The platform perspective on algoactivism
Do platform workers inadvertently strengthen the algorithmic management (AM) systems they seek to resist? Drawing on 37 interviews with digital labor platform managers, this paper provides an organizational perspective on workers’ “algoactivism” in food and grocery delivery. We reveal that platforms are not passive targets and their reactions to algoactivist acts unfold through a dynamic cycle of sensemaking across three stages: noticing, framing…
Social relations and worker resistance in the platform economy: Towards a Future Research Agenda
Voices from higher up the ladder: Exploring the team leader role in call centres
This paper focuses on an under‐researched employee category in the call centre literature—the team leader. The paper, drawing on data from nine A ustralian call centres, finds that the team leader role is integral to the effectiveness of call centres, yet it is a role that consists of considerable complexity and contradictions. The research demonstrates the critical role performed by team leaders: coach, mentor, trainer, performance evaluator, co…
Human Resource Management Practices in the Multinational Company: A Test of System, Societal, and Dominance Effects
Does the use of HRM practices by multinational companies (MNCs) reflect their national origins or are practices similar regardless of context? To the extent that practices are similar, is there any evidence of global best standards? The authors use the system, societal, and dominance framework to address these questions through analysis of 1,100 MNC subsidiaries in Canada, Ireland, Spain, and the United Kingdom. They argue that this framework off…
Patterning employee voice in multinational companies
Employee voice has been an enduring theme within the employment relations literature.This article profiles the incidence of a range of direct and indirect employee voice mechanisms within multinational companies (MNCs) and, using an analytical framework, identifies a number of different approaches to employee voice. Drawing from a highly representative sample of MNCs in Ireland, we point to quite a significant level of engagement with all types o…
Patterning employee voice in multinational companies
Employee voice has been an enduring theme within the employment relations literature.This article profiles the incidence of a range of direct and indirect employee voice mechanisms within multinational companies (MNCs) and, using an analytical framework, identifies a number of different approaches to employee voice. Drawing from a highly representative sample of MNCs in Ireland, we point to quite a significant level of engagement with all types o…
Human Resource Management Practices in the Multinational Company: A Test of System, Societal, and Dominance Effects
Does the use of HRM practices by multinational companies (MNCs) reflect their national origins or are practices similar regardless of context? To the extent that practices are similar, is there any evidence of global best standards? The authors use the system, societal, and dominance framework to address these questions through analysis of 1,100 MNC subsidiaries in Canada, Ireland, Spain, and the United Kingdom. They argue that this framework off…
Social relations and worker resistance in the platform economy: Towards a Future Research Agenda
Voices from higher up the ladder: Exploring the team leader role in call centres
This paper focuses on an under‐researched employee category in the call centre literature—the team leader. The paper, drawing on data from nine A ustralian call centres, finds that the team leader role is integral to the effectiveness of call centres, yet it is a role that consists of considerable complexity and contradictions. The research demonstrates the critical role performed by team leaders: coach, mentor, trainer, performance evaluator, co…
Patterning employee voice in multinational companies
Employee voice has been an enduring theme within the employment relations literature.This article profiles the incidence of a range of direct and indirect employee voice mechanisms within multinational companies (MNCs) and, using an analytical framework, identifies a number of different approaches to employee voice. Drawing from a highly representative sample of MNCs in Ireland, we point to quite a significant level of engagement with all types o…
Voices from higher up the ladder: Exploring the team leader role in call centres
This paper focuses on an under‐researched employee category in the call centre literature—the team leader. The paper, drawing on data from nine A ustralian call centres, finds that the team leader role is integral to the effectiveness of call centres, yet it is a role that consists of considerable complexity and contradictions. The research demonstrates the critical role performed by team leaders: coach, mentor, trainer, performance evaluator, co…
Human Resource Management Practices in the Multinational Company: A Test of System, Societal, and Dominance Effects
Does the use of HRM practices by multinational companies (MNCs) reflect their national origins or are practices similar regardless of context? To the extent that practices are similar, is there any evidence of global best standards? The authors use the system, societal, and dominance framework to address these questions through analysis of 1,100 MNC subsidiaries in Canada, Ireland, Spain, and the United Kingdom. They argue that this framework off…
Social relations and worker resistance in the platform economy: Towards a Future Research Agenda
Algorithmic management and worker agency: The platform perspective on algoactivism
Do platform workers inadvertently strengthen the algorithmic management (AM) systems they seek to resist? Drawing on 37 interviews with digital labor platform managers, this paper provides an organizational perspective on workers’ “algoactivism” in food and grocery delivery. We reveal that platforms are not passive targets and their reactions to algoactivist acts unfold through a dynamic cycle of sensemaking across three stages: noticing, framing…
Political science (4 works) · Business (3 works) · Digital Economy and Work Transformation (3 works) · Economics (3 works) · Management (3 works) · Call centre (2 works) · Computer Science (2 works) · Economic system (2 works) · Emotional Labor in Professions (2 works) · Labor Movements and Unions (2 works)