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Joseph Wherton

Biographic Data

ID131908
NAMEJoseph Wherton
GIVEN NAMESJoseph
FAMILY NAMEWherton
SIGNATUREWHERTON J
AFFILIATIONSUniversity of Oxford
ORCID0000-0001-7701-4783
VERIFIEDYes
TOTAL WORKS11
TOTAL CITATIONS64
AUTHOR COUNT11
EDITOR COUNT0
FIRST PUBLICATION YEAR2013
LATEST PUBLICATION YEAR2026
H-INDEX3
  • Remote Access to Primary Care: Theorising ‘Care Navigation’

    Open Access•Gemma Hughes, Sarah Rybczynska‐bunt et al.•ARTICLE•Sociology of Health & Illness•2026

    The use of digital technology to facilitate remote access to care can increase inequalities, especially for people with complex health and social care needs. Care navigation, human input to support access, is one potential solution. We aimed to understand how care navigation is practised in the context of increasing remote access in primary care in the United Kingdom. We used the concepts of social navigation and infrastructure to analyse empiric…

  • When the visible body is no longer the seer: The phenomenology of perception and the clinical gaze in video consultations

    Open Access•Lucy Moore, Gemma Hughes et al.•ARTICLE•Sociology of Health & Illness•2024•Cited by: 3•References: 29

    Video technology enabled professionals and patients to conduct consultations during the COVID-19 pandemic when in-person health care was minimised to reduce the spread of the virus. We present findings of a study of video-consulting through in-depth qualitative remote interviews with 40 health professionals, managers, support staff and 10 patients in health-care services across the UK from 2020 to 2021. Drawing on Foucault's concept of the clinic…

  • Theorising the shift to video consulting in the UK during the Covid-19 pandemic: Analysis of a mixed methods study using practice theory

    Open Access•Gemma Hughes, Lucy Moore et al.•ARTICLE•Social Science & Medicine•2022•Cited by: 4•References: 16

    We studied video consulting in the National Health Service during 2020-2021 through video interviews, an online survey and online discussions with people who had provided and participated in such consultations. Video consulting had previously been used for selected groups in limited settings in the UK. The pandemic created a seismic shift in the context for remote consulting, in which video transformed from a niche technology typically introduced…

  • It's no good but at least I've always got it round my neck: A postphenomenological analysis of reassurance in assistive technology use by older people

    Open Access•Jennifer Lynch, Gemma Hughes et al.•ARTICLE•Social Science & Medicine•2022•Cited by: 1•References: 35

    The provision of reassurance is seen as a goal and benefit of the use of assistive technology (AT) in supporting people to manage their health and care needs at a distance. Conceptually, reassurance in health and care settings remains under-theorised with the benefits of experiencing reassurance through technology use assumed rather than understood. UK health and social care service goals of managing safety and risk have largely been equated with…

  • Whose turn is it anyway? Latency and the organization of turn-taking in video-mediated interaction

    Open Access•Lucas M Seuren, Joseph Wherton et al.•ARTICLE•Journal of Pragmatics•2021•Cited by: 19•References: 43

    Latency in video-mediated interaction can frustrate smooth turn-taking: it may cause participants to perceive silence at points where talk should occur, it may cause them to talk in overlap, and it impedes their ability to return to one-speaker-at-a-time. Whilst potentially frustrating for participants, this makes video-mediated interaction a perspicuous setting for the study of social interaction: it is an environment that nurtures the occurrenc…

  • Wandering as a Sociomaterial Practice: Extending the Theorization of GPS Tracking in Cognitive Impairment

    Open Access•Joseph Wherton, Trisha Greenhalgh et al.•ARTICLE•Qualitative Health Research•2019•Cited by: 3•References: 50

    Electronic tracking through global positioning systems (GPSs) is used to monitor people with cognitive impairment who "wander" outside the home. This ethnographic study explored how GPS-monitored wandering was experienced by individuals, lay carers, and professional staff. Seven in-depth case studies revealed that wandering was often an enjoyable and worthwhile activity and helped deal with uncertainty and threats to identity. In what were typica…

  • Beyond Adoption: A New Framework for Theorizing and Evaluating Nonadoption, Abandonment, and Challenges to the Scale-Up, Spread, and Sustainability of Health and Care Technologies

    Open Access•Trisha Greenhalgh, Joseph Wherton et al.•ARTICLE•Journal of Medical Internet…•2017

    BACKGROUND: Many promising technological innovations in health and social care are characterized by nonadoption or abandonment by individuals or by failed attempts to scale up locally, spread distantly, or sustain the innovation long term at the organization or system level. OBJECTIVE: Our objective was to produce an evidence-based, theory-informed, and pragmatic framework to help predict and evaluate the success of a technology-supported health …

  • Telecare Call Centre Work and Ageing in Place

    Open Access•Rob Procter, Joseph Wherton et al.•ARTICLE•Computer Supported Cooperative…•2016

    We report findings from a study of call centre staff working to deliver a telecare service designed to enable older people to ‘age in place’. We show the steps they routinely take to produce a care system on behalf of their clients and their families that is both workable within the constraints of available resources and fit-for-purpose. In doing so, we have seen how call centre staff share with one another their experiences and solutions to prob…

  • The Day-to-Day Co-Production of Ageing in Place

    Open Access•Rob Procter, Trisha Greenhalgh et al.•ARTICLE•Computer Supported Cooperative…•2014

    We report findings from a study that set out to explore the experience of older people living with assisted living technologies and care services. We find that successful 'ageing in place' is socially and collaboratively accomplished - 'co-produced' - day-to-day by the efforts of older people, and their formal and informal networks of carers (e.g. family, friends, neighbours). First, we reveal how 'bricolage' allows care recipients and family mem…

  • The Athene Project: The importance of bricolage in personalising assisted living technologies

    Open Access•Rob Procter, Trisha Greenhalgh et al.•ARTICLE•International Journal of…•2013

    The International Journal of Integrated Care (IJIC) is an online, open-access, peer-reviewed scientific journal that publishes original articles in the field of integrated care on a continuous basis.IJIC has an Impact Factor of 5.120 (2020 JCR, received in June 2021)The IJIC 20th Anniversary Issue was published in 2021

  • What matters to older people with assisted living needs? A phenomenological analysis of the use and non-use of telehealth and telecare

    Open Access•Trisha Greenhalgh, Joseph Wherton et al.•ARTICLE•Social Science & Medicine•2013•Cited by: 34•References: 19

    Telehealth and telecare research has been dominated by efficacy trials. The field lacks a sophisticated theorisation of [a] what matters to older people with assisted living needs; [b] how illness affects people's capacity to use technologies; and [c] the materiality of assistive technologies. We sought to develop a phenomenologically and socio-materially informed theoretical model of assistive technology use. Forty people aged 60-98 (recruited v…

  • What matters to older people with assisted living needs? A phenomenological analysis of the use and non-use of telehealth and telecare

    Open Access•Trisha Greenhalgh, Joseph Wherton et al.•ARTICLE•Social Science & Medicine•2013•Cited by: 34•References: 19

    Telehealth and telecare research has been dominated by efficacy trials. The field lacks a sophisticated theorisation of [a] what matters to older people with assisted living needs; [b] how illness affects people's capacity to use technologies; and [c] the materiality of assistive technologies. We sought to develop a phenomenologically and socio-materially informed theoretical model of assistive technology use. Forty people aged 60-98 (recruited v…

  • Whose turn is it anyway? Latency and the organization of turn-taking in video-mediated interaction

    Open Access•Lucas M Seuren, Joseph Wherton et al.•ARTICLE•Journal of Pragmatics•2021•Cited by: 19•References: 43

    Latency in video-mediated interaction can frustrate smooth turn-taking: it may cause participants to perceive silence at points where talk should occur, it may cause them to talk in overlap, and it impedes their ability to return to one-speaker-at-a-time. Whilst potentially frustrating for participants, this makes video-mediated interaction a perspicuous setting for the study of social interaction: it is an environment that nurtures the occurrenc…

  • Theorising the shift to video consulting in the UK during the Covid-19 pandemic: Analysis of a mixed methods study using practice theory

    Open Access•Gemma Hughes, Lucy Moore et al.•ARTICLE•Social Science & Medicine•2022•Cited by: 4•References: 16

    We studied video consulting in the National Health Service during 2020-2021 through video interviews, an online survey and online discussions with people who had provided and participated in such consultations. Video consulting had previously been used for selected groups in limited settings in the UK. The pandemic created a seismic shift in the context for remote consulting, in which video transformed from a niche technology typically introduced…

  • When the visible body is no longer the seer: The phenomenology of perception and the clinical gaze in video consultations

    Open Access•Lucy Moore, Gemma Hughes et al.•ARTICLE•Sociology of Health & Illness•2024•Cited by: 3•References: 29

    Video technology enabled professionals and patients to conduct consultations during the COVID-19 pandemic when in-person health care was minimised to reduce the spread of the virus. We present findings of a study of video-consulting through in-depth qualitative remote interviews with 40 health professionals, managers, support staff and 10 patients in health-care services across the UK from 2020 to 2021. Drawing on Foucault's concept of the clinic…

  • Wandering as a Sociomaterial Practice: Extending the Theorization of GPS Tracking in Cognitive Impairment

    Open Access•Joseph Wherton, Trisha Greenhalgh et al.•ARTICLE•Qualitative Health Research•2019•Cited by: 3•References: 50

    Electronic tracking through global positioning systems (GPSs) is used to monitor people with cognitive impairment who "wander" outside the home. This ethnographic study explored how GPS-monitored wandering was experienced by individuals, lay carers, and professional staff. Seven in-depth case studies revealed that wandering was often an enjoyable and worthwhile activity and helped deal with uncertainty and threats to identity. In what were typica…

  • It's no good but at least I've always got it round my neck: A postphenomenological analysis of reassurance in assistive technology use by older people

    Open Access•Jennifer Lynch, Gemma Hughes et al.•ARTICLE•Social Science & Medicine•2022•Cited by: 1•References: 35

    The provision of reassurance is seen as a goal and benefit of the use of assistive technology (AT) in supporting people to manage their health and care needs at a distance. Conceptually, reassurance in health and care settings remains under-theorised with the benefits of experiencing reassurance through technology use assumed rather than understood. UK health and social care service goals of managing safety and risk have largely been equated with…

  • The Athene Project: The importance of bricolage in personalising assisted living technologies

    Open Access•Rob Procter, Trisha Greenhalgh et al.•ARTICLE•International Journal of…•2013

    The International Journal of Integrated Care (IJIC) is an online, open-access, peer-reviewed scientific journal that publishes original articles in the field of integrated care on a continuous basis.IJIC has an Impact Factor of 5.120 (2020 JCR, received in June 2021)The IJIC 20th Anniversary Issue was published in 2021

  • What matters to older people with assisted living needs? A phenomenological analysis of the use and non-use of telehealth and telecare

    Open Access•Trisha Greenhalgh, Joseph Wherton et al.•ARTICLE•Social Science & Medicine•2013•Cited by: 34•References: 19

    Telehealth and telecare research has been dominated by efficacy trials. The field lacks a sophisticated theorisation of [a] what matters to older people with assisted living needs; [b] how illness affects people's capacity to use technologies; and [c] the materiality of assistive technologies. We sought to develop a phenomenologically and socio-materially informed theoretical model of assistive technology use. Forty people aged 60-98 (recruited v…

  • The Day-to-Day Co-Production of Ageing in Place

    Open Access•Rob Procter, Trisha Greenhalgh et al.•ARTICLE•Computer Supported Cooperative…•2014

    We report findings from a study that set out to explore the experience of older people living with assisted living technologies and care services. We find that successful 'ageing in place' is socially and collaboratively accomplished - 'co-produced' - day-to-day by the efforts of older people, and their formal and informal networks of carers (e.g. family, friends, neighbours). First, we reveal how 'bricolage' allows care recipients and family mem…

  • Telecare Call Centre Work and Ageing in Place

    Open Access•Rob Procter, Joseph Wherton et al.•ARTICLE•Computer Supported Cooperative…•2016

    We report findings from a study of call centre staff working to deliver a telecare service designed to enable older people to ‘age in place’. We show the steps they routinely take to produce a care system on behalf of their clients and their families that is both workable within the constraints of available resources and fit-for-purpose. In doing so, we have seen how call centre staff share with one another their experiences and solutions to prob…

  • Beyond Adoption: A New Framework for Theorizing and Evaluating Nonadoption, Abandonment, and Challenges to the Scale-Up, Spread, and Sustainability of Health and Care Technologies

    Open Access•Trisha Greenhalgh, Joseph Wherton et al.•ARTICLE•Journal of Medical Internet…•2017

    BACKGROUND: Many promising technological innovations in health and social care are characterized by nonadoption or abandonment by individuals or by failed attempts to scale up locally, spread distantly, or sustain the innovation long term at the organization or system level. OBJECTIVE: Our objective was to produce an evidence-based, theory-informed, and pragmatic framework to help predict and evaluate the success of a technology-supported health …

  • Wandering as a Sociomaterial Practice: Extending the Theorization of GPS Tracking in Cognitive Impairment

    Open Access•Joseph Wherton, Trisha Greenhalgh et al.•ARTICLE•Qualitative Health Research•2019•Cited by: 3•References: 50

    Electronic tracking through global positioning systems (GPSs) is used to monitor people with cognitive impairment who "wander" outside the home. This ethnographic study explored how GPS-monitored wandering was experienced by individuals, lay carers, and professional staff. Seven in-depth case studies revealed that wandering was often an enjoyable and worthwhile activity and helped deal with uncertainty and threats to identity. In what were typica…

  • Whose turn is it anyway? Latency and the organization of turn-taking in video-mediated interaction

    Open Access•Lucas M Seuren, Joseph Wherton et al.•ARTICLE•Journal of Pragmatics•2021•Cited by: 19•References: 43

    Latency in video-mediated interaction can frustrate smooth turn-taking: it may cause participants to perceive silence at points where talk should occur, it may cause them to talk in overlap, and it impedes their ability to return to one-speaker-at-a-time. Whilst potentially frustrating for participants, this makes video-mediated interaction a perspicuous setting for the study of social interaction: it is an environment that nurtures the occurrenc…

  • Theorising the shift to video consulting in the UK during the Covid-19 pandemic: Analysis of a mixed methods study using practice theory

    Open Access•Gemma Hughes, Lucy Moore et al.•ARTICLE•Social Science & Medicine•2022•Cited by: 4•References: 16

    We studied video consulting in the National Health Service during 2020-2021 through video interviews, an online survey and online discussions with people who had provided and participated in such consultations. Video consulting had previously been used for selected groups in limited settings in the UK. The pandemic created a seismic shift in the context for remote consulting, in which video transformed from a niche technology typically introduced…

  • It's no good but at least I've always got it round my neck: A postphenomenological analysis of reassurance in assistive technology use by older people

    Open Access•Jennifer Lynch, Gemma Hughes et al.•ARTICLE•Social Science & Medicine•2022•Cited by: 1•References: 35

    The provision of reassurance is seen as a goal and benefit of the use of assistive technology (AT) in supporting people to manage their health and care needs at a distance. Conceptually, reassurance in health and care settings remains under-theorised with the benefits of experiencing reassurance through technology use assumed rather than understood. UK health and social care service goals of managing safety and risk have largely been equated with…

  • When the visible body is no longer the seer: The phenomenology of perception and the clinical gaze in video consultations

    Open Access•Lucy Moore, Gemma Hughes et al.•ARTICLE•Sociology of Health & Illness•2024•Cited by: 3•References: 29

    Video technology enabled professionals and patients to conduct consultations during the COVID-19 pandemic when in-person health care was minimised to reduce the spread of the virus. We present findings of a study of video-consulting through in-depth qualitative remote interviews with 40 health professionals, managers, support staff and 10 patients in health-care services across the UK from 2020 to 2021. Drawing on Foucault's concept of the clinic…

  • Remote Access to Primary Care: Theorising ‘Care Navigation’

    Open Access•Gemma Hughes, Sarah Rybczynska‐bunt et al.•ARTICLE•Sociology of Health & Illness•2026

    The use of digital technology to facilitate remote access to care can increase inequalities, especially for people with complex health and social care needs. Care navigation, human input to support access, is one potential solution. We aimed to understand how care navigation is practised in the context of increasing remote access in primary care in the United Kingdom. We used the concepts of social navigation and infrastructure to analyse empiric…

Psychology (8 works) · Computer Science (6 works) · Health care (6 works) · Medicine (6 works) · Sociology (5 works) · Nursing (4 works) · Political science (4 works) · Technology Use by Older Adults (4 works) · Telemedicine and Telehealth Implementation (4 works) · Business (3 works)

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