Raquel Lázaro Gutiérrez
Biographic Data
| ID | 1364958 |
|---|---|
| NAME | Raquel Lázaro Gutiérrez |
| GIVEN NAMES | Raquel Lázaro |
| FAMILY NAME | Gutiérrez |
| SIGNATURE | GUTIÉRREZ R L |
| AFFILIATIONS | Universidad de Alcalá |
| ORCID | 0000-0002-8704-3403 |
| VERIFIED | Yes |
| TOTAL WORKS | 8 |
| TOTAL CITATIONS | 2 |
| AUTHOR COUNT | 8 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2019 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 1 |
Handling dissatisfaction in onsite and telephone healthcare interpreting: Reflections and insights from empirical data
Facilitar servicios profesionales de interpretación presencial o telefónica es una estrategia eficaz para dar respuesta a las necesidades lingüísticas y culturales de pacientes cada vez más diversos. En este sentido, los intérpretes sanitarios participan en la consecución de sociedades cada vez más igualitarias e inclusivas, facilitando una comunicación efectiva que permite a los proveedores cumplir con sus deberes profesionales y a los usuarios …
Communication difficulties and strategies in migrant mental healthcare: A European survey of health and social care professionals
Sentiment Analysis as a Quality Assurance Tool in Translator Training: A Pedagogical Case Study
This paper presents a pedagogical case study on the use of sentiment analysis as a quality assurance tool in translator training. Conducted at the University of Alcalá (Spain), the exercise involved students analysing the sentiment of English source texts and their Spanish translations, focusing on neutrality coefficients ranging from -1 to +1. Results showed that sentiment analysis offers a promising complement to traditional quality assessment,…
Viajar da Ucrânia a Portugal com um passageiro clandestino chamado covid-19: Estudo de um caso crítico em interpretação telefônica
A concentração de pessoas em ambiente familiar e as viagens internacionais são duas das principais formas de contágio do coronavírus, responsável pela grande pandemia da nossa história recente, e foi uma mistura destes dois aceleradores da propagação do vírus que esteve na origem do caso crítico que queremos apresentar. No final de outubro de 2020, uma família ucraniana-portuguesa viu-se impossibilitada de se reunir em Portugal, quando um dos mem…
Functions of small talk in healthcare interpreting: An exploratory study in medical encounters facilitated by healthcare interpreters
This exploratory study analyses the functions of small talk in interpreter-mediated healthcare encounters. Drawing on a dataset of hospital visits with participation of five trained interpreters, analysis of particular excerpts reveals that small talk helps both patients and providers to fulfil functions similar to those reported in monolingual visits, thus (a) supporting interpersonal relationship building (e.g. establishing trust) and (b) goal …
Towards a collaborative structure of interpreter-mediated medical consultations: Complementing functions between healthcare interpreters and providers
Telephone interpreting and roadside assistance
The study of dialogue interpreting, particularly over the phone, has been traditionally undertaken under the scope of public service interpreting. However, telephone interpreting nowadays is becoming popular in other settings, such as in the domain of roadside assistance. The aim of this contribution is to present the initial steps of a research project about telephone interpreting and roadside assistance. The methodology, based on corpus and dis…
An Introduction to Interaction: Understanding Talk in Formal and Informal Settings
Reviewed by Raquel Lázaro GutiérrezUniversidad de Alcalá, Spain This textbook is a comprehensive guide for (mainly, but not only) linguistics, sociology, communication and even business students on the theories and research methodologies of conversation analysis. Based on ethnomethodology, a theoretical perspective of sociology which appeared in the 1960s and which explored how people create social order, social structure and situated action (Gar…
Telephone interpreting and roadside assistance
The study of dialogue interpreting, particularly over the phone, has been traditionally undertaken under the scope of public service interpreting. However, telephone interpreting nowadays is becoming popular in other settings, such as in the domain of roadside assistance. The aim of this contribution is to present the initial steps of a research project about telephone interpreting and roadside assistance. The methodology, based on corpus and dis…
An Introduction to Interaction: Understanding Talk in Formal and Informal Settings
Reviewed by Raquel Lázaro GutiérrezUniversidad de Alcalá, Spain This textbook is a comprehensive guide for (mainly, but not only) linguistics, sociology, communication and even business students on the theories and research methodologies of conversation analysis. Based on ethnomethodology, a theoretical perspective of sociology which appeared in the 1960s and which explored how people create social order, social structure and situated action (Gar…
Towards a collaborative structure of interpreter-mediated medical consultations: Complementing functions between healthcare interpreters and providers
Functions of small talk in healthcare interpreting: An exploratory study in medical encounters facilitated by healthcare interpreters
This exploratory study analyses the functions of small talk in interpreter-mediated healthcare encounters. Drawing on a dataset of hospital visits with participation of five trained interpreters, analysis of particular excerpts reveals that small talk helps both patients and providers to fulfil functions similar to those reported in monolingual visits, thus (a) supporting interpersonal relationship building (e.g. establishing trust) and (b) goal …
Viajar da Ucrânia a Portugal com um passageiro clandestino chamado covid-19: Estudo de um caso crítico em interpretação telefônica
A concentração de pessoas em ambiente familiar e as viagens internacionais são duas das principais formas de contágio do coronavírus, responsável pela grande pandemia da nossa história recente, e foi uma mistura destes dois aceleradores da propagação do vírus que esteve na origem do caso crítico que queremos apresentar. No final de outubro de 2020, uma família ucraniana-portuguesa viu-se impossibilitada de se reunir em Portugal, quando um dos mem…
Communication difficulties and strategies in migrant mental healthcare: A European survey of health and social care professionals
Sentiment Analysis as a Quality Assurance Tool in Translator Training: A Pedagogical Case Study
This paper presents a pedagogical case study on the use of sentiment analysis as a quality assurance tool in translator training. Conducted at the University of Alcalá (Spain), the exercise involved students analysing the sentiment of English source texts and their Spanish translations, focusing on neutrality coefficients ranging from -1 to +1. Results showed that sentiment analysis offers a promising complement to traditional quality assessment,…
Handling dissatisfaction in onsite and telephone healthcare interpreting: Reflections and insights from empirical data
Facilitar servicios profesionales de interpretación presencial o telefónica es una estrategia eficaz para dar respuesta a las necesidades lingüísticas y culturales de pacientes cada vez más diversos. En este sentido, los intérpretes sanitarios participan en la consecución de sociedades cada vez más igualitarias e inclusivas, facilitando una comunicación efectiva que permite a los proveedores cumplir con sus deberes profesionales y a los usuarios …
Interpreting and Communication in Healthcare (6 works) · Computer Science (5 works) · Health care (4 works) · Interpreter (3 works) · Language, Discourse, Communication Strategies (3 works) · Medicine (3 works) · Political science (3 works) · Psychology (3 works) · Sociology (3 works) · Business (2 works)