Matthew Brannan
Biographic Data
| ID | 142069 |
|---|---|
| NAME | Matthew Brannan |
| GIVEN NAMES | Matthew |
| FAMILY NAME | Brannan |
| SIGNATURE | BRANNAN M |
| AFFILIATIONS | Keele University |
| ORCID | 0000-0002-9818-5853 |
| VERIFIED | Yes |
| TOTAL WORKS | 14 |
| TOTAL CITATIONS | 58 |
| AUTHOR COUNT | 14 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2005 |
| LATEST PUBLICATION YEAR | 2025 |
| H-INDEX | 5 |
Between Mandate and Morality
We document the lived experience of Shiv, a care home recruitment manager, during the period of mandated employee vaccination in the COVID-19 pandemic. Care homes in the United Kingdom, as in many parts of the world, became a brutal front line in the battle to mitigate the pandemic’s worst effects. Residents and staff were among the most vulnerable to infection, a risk heightened by failure to test incoming residents and employees. In response to…
Between Status and Stigma
Power, corruption and lies
The extent of recent misconduct in retail financial services questions assumptions that mis-selling is perpetrated by rogue traders dealing in sub-prime markets. Yet we know little about the organizational dimensions of mis-selling and specifically how new employees are introduced to and subsequently enact mis-selling behaviour when not explicitly encouraged to do so. This article seeks to understand the mechanics of mis-selling through an ethnog…
A gendered perspective on Learning to Labour
This paper presents an auto-ethnographic study of the personal experience of learning to labour. Heather Hopfl reflects on the prospects and opportunities presented to her as part of her life and experiences of learning to labour during the same period as Willis's study: which, of course, is specific to young men. Consequently, the paper reflects on the implications of class location and life chances, on the social engineering experimentation of …
Critical Essay
Meta-analysis has proved increasingly popular in management and organization studies as a way of combining existing empirical quantitative research to generate a statistical estimate of how strongly variables are associated. Whilst a number of studies identify technical, procedural and practical limitations of meta-analyses, none have yet tackled the meta-theoretical flaws in this approach. We deploy critical realist meta-theory to argue that the…
Deregulation is so nineteen eighties, we're into 'better regulation' now
PurposeThe purpose of this paper is to explore how organizations operate in the absence of a clear regulatory authority in a self-regulating environment. Significant moves towards self-regulation by various political administrations, together with successive waves of deregulation raise questions about the ability and effectiveness of industries and markets to regulate their own behaviour. This is a topical political and social concern with govern…
You're Not Going Anywhere
This article explores practices that produce and reproduce domination in and through organizational hierarchies and shows how high levels of employee turnover were managed within a UK-based call centre through the use of culturally bound employment practices. Using ethnographic methods the paper explores the experience of managerial retention strategies from the perspective of employees and draws upon some of the theoretical resources employed by…
Revisiting the past once more
Revisiting the past - extending our scope
Extending the assessment of anthropology's history in organizational studies - an invitation
Girls Who Do Boys Like They're Girls’? Exploring the Role of Gender in the Junior Management of Contemporary Service Work
This article attempts to explain the clustering of women managers at junior managerial grades in the service sector by focusing on the structuring and organization of work in a call centre. The article is based on an ethnography of an organization and seeks to contribute to the ongoing debate in gender research by exploring and documenting the requirement for the enactment of masculinities at work for successful managers. Central to our account i…
Sexuality, gender and legitimate peripheral participation
Ethnographies of work and the work of ethnography
Once More With Feeling
This article explores the labour process of a team of call‐centre workers based in a multi‐client call centre in the West Midlands. Founded on the basis of a 13‐month ethnographic study into workplace resistance in call‐centre environments, this article provides insights into control in call centres, focusing on sexuality, internal team dynamics and discipline. It is argued that control is exerted through management and information technology but…
Ethnographies of work and the work of ethnography
Once More With Feeling
This article explores the labour process of a team of call‐centre workers based in a multi‐client call centre in the West Midlands. Founded on the basis of a 13‐month ethnographic study into workplace resistance in call‐centre environments, this article provides insights into control in call centres, focusing on sexuality, internal team dynamics and discipline. It is argued that control is exerted through management and information technology but…
Power, corruption and lies
The extent of recent misconduct in retail financial services questions assumptions that mis-selling is perpetrated by rogue traders dealing in sub-prime markets. Yet we know little about the organizational dimensions of mis-selling and specifically how new employees are introduced to and subsequently enact mis-selling behaviour when not explicitly encouraged to do so. This article seeks to understand the mechanics of mis-selling through an ethnog…
Critical Essay
Meta-analysis has proved increasingly popular in management and organization studies as a way of combining existing empirical quantitative research to generate a statistical estimate of how strongly variables are associated. Whilst a number of studies identify technical, procedural and practical limitations of meta-analyses, none have yet tackled the meta-theoretical flaws in this approach. We deploy critical realist meta-theory to argue that the…
Girls Who Do Boys Like They're Girls’? Exploring the Role of Gender in the Junior Management of Contemporary Service Work
This article attempts to explain the clustering of women managers at junior managerial grades in the service sector by focusing on the structuring and organization of work in a call centre. The article is based on an ethnography of an organization and seeks to contribute to the ongoing debate in gender research by exploring and documenting the requirement for the enactment of masculinities at work for successful managers. Central to our account i…
You're Not Going Anywhere
This article explores practices that produce and reproduce domination in and through organizational hierarchies and shows how high levels of employee turnover were managed within a UK-based call centre through the use of culturally bound employment practices. Using ethnographic methods the paper explores the experience of managerial retention strategies from the perspective of employees and draws upon some of the theoretical resources employed by…
A gendered perspective on Learning to Labour
This paper presents an auto-ethnographic study of the personal experience of learning to labour. Heather Hopfl reflects on the prospects and opportunities presented to her as part of her life and experiences of learning to labour during the same period as Willis's study: which, of course, is specific to young men. Consequently, the paper reflects on the implications of class location and life chances, on the social engineering experimentation of …
Deregulation is so nineteen eighties, we're into 'better regulation' now
PurposeThe purpose of this paper is to explore how organizations operate in the absence of a clear regulatory authority in a self-regulating environment. Significant moves towards self-regulation by various political administrations, together with successive waves of deregulation raise questions about the ability and effectiveness of industries and markets to regulate their own behaviour. This is a topical political and social concern with govern…
Once More With Feeling
This article explores the labour process of a team of call‐centre workers based in a multi‐client call centre in the West Midlands. Founded on the basis of a 13‐month ethnographic study into workplace resistance in call‐centre environments, this article provides insights into control in call centres, focusing on sexuality, internal team dynamics and discipline. It is argued that control is exerted through management and information technology but…
Sexuality, gender and legitimate peripheral participation
Ethnographies of work and the work of ethnography
Girls Who Do Boys Like They're Girls’? Exploring the Role of Gender in the Junior Management of Contemporary Service Work
This article attempts to explain the clustering of women managers at junior managerial grades in the service sector by focusing on the structuring and organization of work in a call centre. The article is based on an ethnography of an organization and seeks to contribute to the ongoing debate in gender research by exploring and documenting the requirement for the enactment of masculinities at work for successful managers. Central to our account i…
Extending the assessment of anthropology's history in organizational studies - an invitation
Revisiting the past - extending our scope
You're Not Going Anywhere
This article explores practices that produce and reproduce domination in and through organizational hierarchies and shows how high levels of employee turnover were managed within a UK-based call centre through the use of culturally bound employment practices. Using ethnographic methods the paper explores the experience of managerial retention strategies from the perspective of employees and draws upon some of the theoretical resources employed by…
Revisiting the past once more
A gendered perspective on Learning to Labour
This paper presents an auto-ethnographic study of the personal experience of learning to labour. Heather Hopfl reflects on the prospects and opportunities presented to her as part of her life and experiences of learning to labour during the same period as Willis's study: which, of course, is specific to young men. Consequently, the paper reflects on the implications of class location and life chances, on the social engineering experimentation of …
Critical Essay
Meta-analysis has proved increasingly popular in management and organization studies as a way of combining existing empirical quantitative research to generate a statistical estimate of how strongly variables are associated. Whilst a number of studies identify technical, procedural and practical limitations of meta-analyses, none have yet tackled the meta-theoretical flaws in this approach. We deploy critical realist meta-theory to argue that the…
Deregulation is so nineteen eighties, we're into 'better regulation' now
PurposeThe purpose of this paper is to explore how organizations operate in the absence of a clear regulatory authority in a self-regulating environment. Significant moves towards self-regulation by various political administrations, together with successive waves of deregulation raise questions about the ability and effectiveness of industries and markets to regulate their own behaviour. This is a topical political and social concern with govern…
Power, corruption and lies
The extent of recent misconduct in retail financial services questions assumptions that mis-selling is perpetrated by rogue traders dealing in sub-prime markets. Yet we know little about the organizational dimensions of mis-selling and specifically how new employees are introduced to and subsequently enact mis-selling behaviour when not explicitly encouraged to do so. This article seeks to understand the mechanics of mis-selling through an ethnog…
Between Status and Stigma
Between Mandate and Morality
We document the lived experience of Shiv, a care home recruitment manager, during the period of mandated employee vaccination in the COVID-19 pandemic. Care homes in the United Kingdom, as in many parts of the world, became a brutal front line in the battle to mitigate the pandemic’s worst effects. Residents and staff were among the most vulnerable to infection, a risk heightened by failure to test incoming residents and employees. In response to…
Sociology (12 works) · Ethnography (9 works) · Psychology (8 works) · Political science (7 works) · Anthropology (6 works) · Epistemology (5 works) · Gender Studies (5 works) · Law (5 works) · Public relations (5 works) · Business (4 works)