Kirstie Mcallum
Biographic Data
| ID | 144899 |
|---|---|
| NAME | Kirstie Mcallum |
| GIVEN NAMES | Kirstie |
| FAMILY NAME | Mcallum |
| SIGNATURE | MCALLUM K |
| AFFILIATIONS | Université de Montréal |
| ORCID | 0000-0002-4585-2288 |
| VERIFIED | Yes |
| TOTAL WORKS | 13 |
| TOTAL CITATIONS | 17 |
| WORKS AS AUTHOR | 13 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2009 |
| LATEST PUBLICATION YEAR | 2025 |
| H-INDEX | 3 |
Researcher risks
Discussions of risk in qualitative research tend to focus on risks to research participants. However, qualitative researchers also face risks—or uncertainties with potential for harm—because they serve as the research instrument. Communication researchers are uniquely suited to problematize the meaning of risk and extend theory about what risk is by noting that risk is subjective and communicatively constructed, both in qualitative methods and in…
Shared Care, Valued Knowledge
By analyzing two narratives of encounters between family caregivers from minority ethnocultural groups and healthcare professionals, this paper explores the communicative and collaborative challenges involved in integrating diverse forms of caregiving expertise in healthcare, particularly in contexts where task-based medical expertise is prioritized over relational, experiential expertise. We then illustrate how a dialogic approach to caregiving …
Love, support and structural holes
As the population of Aotearoa New Zealand ages, informal family carers will play an increasingly important role in caring for older adults at home. Multi-generational living arrangements are a growing trend, particularly among Māori communities, where caring for older relatives within the family home is widespread. This article uses in-depth, semi-structured interviews with Māori whānau (extended family members) caring for kaumātua (older family …
Team Care for the Care Team
Examining team care for the care team, this scoping literature review highlights the relational and compassionate dimensions of collaboration and teamwork that can alleviate healthcare worker suffering and promote well-being in challenging contexts of care. Its goal is to provide greater conceptual clarity about team care and examine the contextual dimensions regarding the needs and facilitators of team care. Analysis of the 48 retained texts ide…
Ideal Workers, Supporting Actors, or Thrill Seekers? How Coworker Demands Influence Ambulance Volunteers’ Experiences of Freedom and Meaningful Work
For nonprofit organizations (NPOs) struggling to attract adequate numbers of volunteers, examining what makes nonprofit engagement meaningful is essential because disenchanted volunteers can simply quit. Yet, the assumption that freedom is a core aspect of the volunteer experience and of meaningful work may not hold true in high-stakes environments where volunteers must demonstrate high levels of commitment and expertise. This study aims to analy…
Communicating compassion in organizations
This article explores the theoretical terrain surrounding compassion in organizational settings to clarify how conceptually (dis)similar concepts like social support, team care, and organizational compassion manifest different agentic perspectives on compassion. Toward this end, we articulate a working definition of compassion and suggest that a communicative frame focused on intersubjective sense-making and interpretation can deepen our understa…
The Socialization of Unpaid Family Caregivers
As unpaid family caregiving of older adults becomes increasingly prevalent, it is imperative to understand how family caregivers are socialized and how they understand the caregiving role. This PRISMA-ScR-based scoping review examines the published literature between 1995–2019 on the socialization of potential and current unpaid family caregivers of older adults. Of 4,599 publications identified, 47 were included. Three perspectives of socializat…
Refugee resettlement volunteers as (inter)cultural mediators
Refugee resettlement organizations hope that, by acting as intercultural mediators who navigate multiple cultural perspectives and translate them for others, volunteers will foster reciprocal adaptation by refugees and host nationals. However, intercultural mediation is challenging when divergent cultural frameworks generate discomfort or misunderstanding. Based on interviews with refugee resettlement volunteers, this study documents how voluntee…
Delegation-based and directive mentoring relationships in high reliability organizations
This study focuses on the thorny problematic of how mentors and mentees negotiate on-the-job learning in emergency ambulance work. Based on fieldnotes and interviews with 54 volunteer and paid ambulance crew from Aotearoa New Zealand's largest emergency ambulance service, the analysis identifies six ways of organizing the mentoring relationship and describes how each navigates the reliability–resilience tension. Coaching, hands-off mentoring, and…
Committing to refugee resettlement volunteering
As members of local host communities, volunteers play an important role in effective long-term refugee resettlement. This study investigated the nature of volunteer commitment by organizational volunteers who were assigned a front-line role in organizing material assistance and providing information about cultural practices for newly arrived refugees. Using interview data from volunteers, organizational representatives, and organizational recruit…
Coming "home" to do glocal engaged scholarship? A reflexive account of managing competing commitments during an organizational ethnography
PurposeThe purpose of this paper is to focus on how the author's status as an international academic wanting to maintain "local" research relationships in the author's country of origin both improved and derailed the process of conducting an organizational ethnography.Design/methodology/approachUsing visual representations of the research design process inspired by Maxwell's (2013) model, the paper traces the evolution of a glocal engaged scholar…
The positive impact of othering in voluntourism
Despite initial enthusiasm about the potential of voluntourism to promote sustainable development and intercultural learning, recent critiques have focused on voluntourists’ tendency to reinforce status differences by “Othering” their hosts. This study expands the literature on Othering in international voluntourism contexts by examining how local community members who interacted with voluntourists interpreted the Self–Other relationship. Based o…
Discourses of Volunteerism
(2009). Discourses of Volunteerism. Annals of the International Communication Association: Vol. 33, Communication Yearbook 33, pp. 343-383
Committing to refugee resettlement volunteering
As members of local host communities, volunteers play an important role in effective long-term refugee resettlement. This study investigated the nature of volunteer commitment by organizational volunteers who were assigned a front-line role in organizing material assistance and providing information about cultural practices for newly arrived refugees. Using interview data from volunteers, organizational representatives, and organizational recruit…
Coming "home" to do glocal engaged scholarship? A reflexive account of managing competing commitments during an organizational ethnography
PurposeThe purpose of this paper is to focus on how the author's status as an international academic wanting to maintain "local" research relationships in the author's country of origin both improved and derailed the process of conducting an organizational ethnography.Design/methodology/approachUsing visual representations of the research design process inspired by Maxwell's (2013) model, the paper traces the evolution of a glocal engaged scholar…
Discourses of Volunteerism
(2009). Discourses of Volunteerism. Annals of the International Communication Association: Vol. 33, Communication Yearbook 33, pp. 343-383
Refugee resettlement volunteers as (inter)cultural mediators
Refugee resettlement organizations hope that, by acting as intercultural mediators who navigate multiple cultural perspectives and translate them for others, volunteers will foster reciprocal adaptation by refugees and host nationals. However, intercultural mediation is challenging when divergent cultural frameworks generate discomfort or misunderstanding. Based on interviews with refugee resettlement volunteers, this study documents how voluntee…
The positive impact of othering in voluntourism
Despite initial enthusiasm about the potential of voluntourism to promote sustainable development and intercultural learning, recent critiques have focused on voluntourists’ tendency to reinforce status differences by “Othering” their hosts. This study expands the literature on Othering in international voluntourism contexts by examining how local community members who interacted with voluntourists interpreted the Self–Other relationship. Based o…
Discourses of Volunteerism
(2009). Discourses of Volunteerism. Annals of the International Communication Association: Vol. 33, Communication Yearbook 33, pp. 343-383
The positive impact of othering in voluntourism
Despite initial enthusiasm about the potential of voluntourism to promote sustainable development and intercultural learning, recent critiques have focused on voluntourists’ tendency to reinforce status differences by “Othering” their hosts. This study expands the literature on Othering in international voluntourism contexts by examining how local community members who interacted with voluntourists interpreted the Self–Other relationship. Based o…
Committing to refugee resettlement volunteering
As members of local host communities, volunteers play an important role in effective long-term refugee resettlement. This study investigated the nature of volunteer commitment by organizational volunteers who were assigned a front-line role in organizing material assistance and providing information about cultural practices for newly arrived refugees. Using interview data from volunteers, organizational representatives, and organizational recruit…
Coming "home" to do glocal engaged scholarship? A reflexive account of managing competing commitments during an organizational ethnography
PurposeThe purpose of this paper is to focus on how the author's status as an international academic wanting to maintain "local" research relationships in the author's country of origin both improved and derailed the process of conducting an organizational ethnography.Design/methodology/approachUsing visual representations of the research design process inspired by Maxwell's (2013) model, the paper traces the evolution of a glocal engaged scholar…
Refugee resettlement volunteers as (inter)cultural mediators
Refugee resettlement organizations hope that, by acting as intercultural mediators who navigate multiple cultural perspectives and translate them for others, volunteers will foster reciprocal adaptation by refugees and host nationals. However, intercultural mediation is challenging when divergent cultural frameworks generate discomfort or misunderstanding. Based on interviews with refugee resettlement volunteers, this study documents how voluntee…
Delegation-based and directive mentoring relationships in high reliability organizations
This study focuses on the thorny problematic of how mentors and mentees negotiate on-the-job learning in emergency ambulance work. Based on fieldnotes and interviews with 54 volunteer and paid ambulance crew from Aotearoa New Zealand's largest emergency ambulance service, the analysis identifies six ways of organizing the mentoring relationship and describes how each navigates the reliability–resilience tension. Coaching, hands-off mentoring, and…
The Socialization of Unpaid Family Caregivers
As unpaid family caregiving of older adults becomes increasingly prevalent, it is imperative to understand how family caregivers are socialized and how they understand the caregiving role. This PRISMA-ScR-based scoping review examines the published literature between 1995–2019 on the socialization of potential and current unpaid family caregivers of older adults. Of 4,599 publications identified, 47 were included. Three perspectives of socializat…
Communicating compassion in organizations
This article explores the theoretical terrain surrounding compassion in organizational settings to clarify how conceptually (dis)similar concepts like social support, team care, and organizational compassion manifest different agentic perspectives on compassion. Toward this end, we articulate a working definition of compassion and suggest that a communicative frame focused on intersubjective sense-making and interpretation can deepen our understa…
Team Care for the Care Team
Examining team care for the care team, this scoping literature review highlights the relational and compassionate dimensions of collaboration and teamwork that can alleviate healthcare worker suffering and promote well-being in challenging contexts of care. Its goal is to provide greater conceptual clarity about team care and examine the contextual dimensions regarding the needs and facilitators of team care. Analysis of the 48 retained texts ide…
Ideal Workers, Supporting Actors, or Thrill Seekers? How Coworker Demands Influence Ambulance Volunteers’ Experiences of Freedom and Meaningful Work
For nonprofit organizations (NPOs) struggling to attract adequate numbers of volunteers, examining what makes nonprofit engagement meaningful is essential because disenchanted volunteers can simply quit. Yet, the assumption that freedom is a core aspect of the volunteer experience and of meaningful work may not hold true in high-stakes environments where volunteers must demonstrate high levels of commitment and expertise. This study aims to analy…
Researcher risks
Discussions of risk in qualitative research tend to focus on risks to research participants. However, qualitative researchers also face risks—or uncertainties with potential for harm—because they serve as the research instrument. Communication researchers are uniquely suited to problematize the meaning of risk and extend theory about what risk is by noting that risk is subjective and communicatively constructed, both in qualitative methods and in…
Shared Care, Valued Knowledge
By analyzing two narratives of encounters between family caregivers from minority ethnocultural groups and healthcare professionals, this paper explores the communicative and collaborative challenges involved in integrating diverse forms of caregiving expertise in healthcare, particularly in contexts where task-based medical expertise is prioritized over relational, experiential expertise. We then illustrate how a dialogic approach to caregiving …
Love, support and structural holes
As the population of Aotearoa New Zealand ages, informal family carers will play an increasingly important role in caring for older adults at home. Multi-generational living arrangements are a growing trend, particularly among Māori communities, where caring for older relatives within the family home is widespread. This article uses in-depth, semi-structured interviews with Māori whānau (extended family members) caring for kaumātua (older family …
Psychology (10 works) · Political science (9 works) · Sociology (9 works) · Social Psychology (8 works) · Social science (5 works) · Computer Science (4 works) · Epistemology (4 works) · Law (4 works) · Law (4 works) · Medicine (4 works)