Sharmin Tunguz
Biographic Data
| ID | 1499783 |
|---|---|
| NAME | Sharmin Tunguz |
| GIVEN NAMES | Sharmin |
| FAMILY NAME | Tunguz |
| SIGNATURE | TUNGUZ S |
| AFFILIATIONS | DePauw University |
| VERIFIED | No |
| TOTAL WORKS | 1 |
| TOTAL CITATIONS | 6 |
| AUTHOR COUNT | 1 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2016 |
| LATEST PUBLICATION YEAR | 2016 |
| H-INDEX | 1 |
In the eye of the beholder: Emotional Labor in Academia Varies With Tenure and Gender
Expanding from the customer-service perspective, the present research investigated emotional labor, defined as “service with authority,” in an academic context. Drawing from previous research on display rules and power, tenure and gender were hypothesized to influence the extent to which college faculty labored to provide “service with authority” when interacting with entitled students. Survey results revealed that faculty low in power (untenured…
In the eye of the beholder: Emotional Labor in Academia Varies With Tenure and Gender
Expanding from the customer-service perspective, the present research investigated emotional labor, defined as “service with authority,” in an academic context. Drawing from previous research on display rules and power, tenure and gender were hypothesized to influence the extent to which college faculty labored to provide “service with authority” when interacting with entitled students. Survey results revealed that faculty low in power (untenured…
In the eye of the beholder: Emotional Labor in Academia Varies With Tenure and Gender
Expanding from the customer-service perspective, the present research investigated emotional labor, defined as “service with authority,” in an academic context. Drawing from previous research on display rules and power, tenure and gender were hypothesized to influence the extent to which college faculty labored to provide “service with authority” when interacting with entitled students. Survey results revealed that faculty low in power (untenured…
Business (1 works) · Emotional labor (1 works) · Emotional Labor in Professions (1 works) · Higher education (1 works) · Job Satisfaction and Organizational Behavior (1 works) · Marketing (1 works) · Political science (1 works) · Psychology (1 works) · Social Psychology (1 works) · Work-Family Balance Challenges (1 works)