Kathleen M Sutcliffe
Biographic Data
| ID | 161593 |
|---|---|
| NAME | Kathleen M Sutcliffe |
| GIVEN NAMES | Kathleen M |
| FAMILY NAME | Sutcliffe |
| SIGNATURE | SUTCLIFFE K M |
| AFFILIATIONS | University of Michigan |
| ORCID | 0000-0002-7804-6274 |
| VERIFIED | Yes |
| TOTAL WORKS | 14 |
| TOTAL CITATIONS | 71 |
| AUTHOR COUNT | 13 |
| EDITOR COUNT | 1 |
| FIRST PUBLICATION YEAR | 1992 |
| LATEST PUBLICATION YEAR | 2020 |
| H-INDEX | 4 |
Gender Bias in Collaborative Medical Decision Making: Emergent Evidence
This initial, exploratory study on gender bias in collaborative medical decision making examined the degree to which physicians’ reliance on a team member’s patient care advice differs as a function of the gender of the advice giver. In 2018, 283 anesthesiologists read a brief, online clinical vignette and were randomly assigned to receive treatment advice from 1 of 8 possible sources (physician or nurse, man or woman, experienced or inexperience…
Organizational Response to Adversity: Fusing Crisis Management and Resilience Research Streams
Research on crisis management and resilience has sought to explain how individuals and organizations anticipate and respond to adversity, yet—surprisingly—there has been little integration across these two literatures. In this paper, we review the literatures on crisis management and resilience and discuss opportunities to both integrate and advance these streams of research. We identify unique lines of work on crisis and crisis management: crisi…
Mindfulness in Organizations: A Cross-Level Review
In recent years, research on mindfulness has grown rapidly in organizational psychology and organizational behavior. Specifically, two bodies of research have emerged: One focuses on the intrapsychic processes of individual mindfulness and the other on the social processes of collective mindfulness. In this review we provide a pioneering, cross-level review of mindfulness in organizations and find that mindfulness is neither mysterious nor mystic…
Managing the Unexpected: Sustained Performance in a Complex World
The affective foundations of high-reliability organizing: Affect and High-Reliability Organizing
The factors that compel individuals to exert the extraordinary effort needed to create high reliability—consistent error-free performance under trying conditions—remain unspecified. Here, we propose that when individuals experience emotional ambivalence and prosocial motivation, it induces the broad thinking and other-orientation that undergird mindful organizing and high reliability. Copyright © 2014 John Wiley & Sons, Ltd
Overcoming dysfunctional momentum: Organizational safety as a social achievement
Research on organizational safety and reliability largely has emphasized system-level structures and processes neglecting the more micro-level, social processes necessary to enact organizational safety. In this qualitative study we remedy this gap by exploring these processes in the context of wildland fire management. In particular, using interview data gathered from 28 individuals involved in wildland firefighting, we explore the validity of th…
The Impact of Safety Organizing, Trusted Leadership, and Care Pathways on Reported Medication Errors in Hospital Nursing Units
CONTEXT: Prior research has found that safety organizing behaviors of registered nurses (RNs) positively impact patient safety. However, little research exists on the joint benefits of safety organizing and other contextual factors that help foster safety. OBJECTIVES: Although we know that organizational practices often have more powerful effects when combined with other mutually reinforcing practices, little research exists on the joint benefits…
The Safety Organizing Scale: Development and Validation of a Behavioral Measure of Safety Culture in Hospital Nursing Units
BACKGROUND: Evidence that medical error is a systemic problem requiring systemic solutions continues to expand. Developing a "safety culture" is one potential strategy toward improving patient safety. A reliable and valid self-report measure of safety culture is needed that is both grounded in concrete behaviors and is positively related to patient safety. OBJECTIVE: We sought to develop and test a self-report measure of safety organizing that ca…
Mindfulness and the Quality of Organizational Attention
Mindfulness as depicted by Levinthal and Rerup (2006) involves encoding ambiguous outcomes in ways that influence learning, and encoding stimuli in ways that match context with a repertoire of routines. We add to Levinthal and Rerup’s conjectures by examining Western and Eastern versions of mindfulness and how they function as a process of knowing an object. In our expanded view, encoding becomes less central. What becomes more central are activi…
A sensemaking lens on reliability
This study assessed the applicability of current theories of reliability in dynamic settings by exploring the sensemaking processes experienced by a sample of medical residents around lapses in reliability of patient care. Important differences in lapses surfaced, particularly with respect to whether actors were aware that a lapse was occurring in real‐time and whether there was anything they could do or say to mitigate or prevent the lapse. In o…
A Socially Embedded Model of Thriving at Work
Thriving describes an individual’s experience of vitality and learning. The primary goal of this paper is to develop a model that illuminates the social embeddedness of employees’ thriving at work. First, we explain why thriving is a useful theoretical construct, define thriving, and compare it to related constructs, including resilience, flourishing, subjective well-being, flow, and self-actualization. Second, we describe how work contexts facil…
Organizing and the Process of Sensemaking
Sensemaking involves turning circumstances into a situation that is comprehended explicitly in words and that serves as a springboard into action. In this paper we take the position that the concept of sensemaking fills important gaps in organizational theory. The seemingly transient nature of sensemaking belies its central role in the determination of human behavior, whether people are acting in formal organizations or elsewhere. Sensemaking is …
Prescriptions for justice: Using social accounts to legitimate the exercise of professional control
A Dual-Capacity Model of Communication Media Choice in Organizations
Most previous research concerning communication media choke in organizations has stressed the capacity of media to convey data. More recently, scholars have examined the capacity of media to convey and manifest meaning. Rarely have both functions been considered concurrently. In this artcle, a model is proposed that not only permits the simultaneous examination of these two functions but reflects that media use is influenced by characteristics of…
A Dual-Capacity Model of Communication Media Choice in Organizations
Most previous research concerning communication media choke in organizations has stressed the capacity of media to convey data. More recently, scholars have examined the capacity of media to convey and manifest meaning. Rarely have both functions been considered concurrently. In this artcle, a model is proposed that not only permits the simultaneous examination of these two functions but reflects that media use is influenced by characteristics of…
Overcoming dysfunctional momentum: Organizational safety as a social achievement
Research on organizational safety and reliability largely has emphasized system-level structures and processes neglecting the more micro-level, social processes necessary to enact organizational safety. In this qualitative study we remedy this gap by exploring these processes in the context of wildland fire management. In particular, using interview data gathered from 28 individuals involved in wildland firefighting, we explore the validity of th…
The affective foundations of high-reliability organizing: Affect and High-Reliability Organizing
The factors that compel individuals to exert the extraordinary effort needed to create high reliability—consistent error-free performance under trying conditions—remain unspecified. Here, we propose that when individuals experience emotional ambivalence and prosocial motivation, it induces the broad thinking and other-orientation that undergird mindful organizing and high reliability. Copyright © 2014 John Wiley & Sons, Ltd
A sensemaking lens on reliability
This study assessed the applicability of current theories of reliability in dynamic settings by exploring the sensemaking processes experienced by a sample of medical residents around lapses in reliability of patient care. Important differences in lapses surfaced, particularly with respect to whether actors were aware that a lapse was occurring in real‐time and whether there was anything they could do or say to mitigate or prevent the lapse. In o…
Prescriptions for justice: Using social accounts to legitimate the exercise of professional control
A Dual-Capacity Model of Communication Media Choice in Organizations
Most previous research concerning communication media choke in organizations has stressed the capacity of media to convey data. More recently, scholars have examined the capacity of media to convey and manifest meaning. Rarely have both functions been considered concurrently. In this artcle, a model is proposed that not only permits the simultaneous examination of these two functions but reflects that media use is influenced by characteristics of…
Prescriptions for justice: Using social accounts to legitimate the exercise of professional control
A Socially Embedded Model of Thriving at Work
Thriving describes an individual’s experience of vitality and learning. The primary goal of this paper is to develop a model that illuminates the social embeddedness of employees’ thriving at work. First, we explain why thriving is a useful theoretical construct, define thriving, and compare it to related constructs, including resilience, flourishing, subjective well-being, flow, and self-actualization. Second, we describe how work contexts facil…
Organizing and the Process of Sensemaking
Sensemaking involves turning circumstances into a situation that is comprehended explicitly in words and that serves as a springboard into action. In this paper we take the position that the concept of sensemaking fills important gaps in organizational theory. The seemingly transient nature of sensemaking belies its central role in the determination of human behavior, whether people are acting in formal organizations or elsewhere. Sensemaking is …
Mindfulness and the Quality of Organizational Attention
Mindfulness as depicted by Levinthal and Rerup (2006) involves encoding ambiguous outcomes in ways that influence learning, and encoding stimuli in ways that match context with a repertoire of routines. We add to Levinthal and Rerup’s conjectures by examining Western and Eastern versions of mindfulness and how they function as a process of knowing an object. In our expanded view, encoding becomes less central. What becomes more central are activi…
A sensemaking lens on reliability
This study assessed the applicability of current theories of reliability in dynamic settings by exploring the sensemaking processes experienced by a sample of medical residents around lapses in reliability of patient care. Important differences in lapses surfaced, particularly with respect to whether actors were aware that a lapse was occurring in real‐time and whether there was anything they could do or say to mitigate or prevent the lapse. In o…
The Impact of Safety Organizing, Trusted Leadership, and Care Pathways on Reported Medication Errors in Hospital Nursing Units
CONTEXT: Prior research has found that safety organizing behaviors of registered nurses (RNs) positively impact patient safety. However, little research exists on the joint benefits of safety organizing and other contextual factors that help foster safety. OBJECTIVES: Although we know that organizational practices often have more powerful effects when combined with other mutually reinforcing practices, little research exists on the joint benefits…
The Safety Organizing Scale: Development and Validation of a Behavioral Measure of Safety Culture in Hospital Nursing Units
BACKGROUND: Evidence that medical error is a systemic problem requiring systemic solutions continues to expand. Developing a "safety culture" is one potential strategy toward improving patient safety. A reliable and valid self-report measure of safety culture is needed that is both grounded in concrete behaviors and is positively related to patient safety. OBJECTIVE: We sought to develop and test a self-report measure of safety organizing that ca…
Overcoming dysfunctional momentum: Organizational safety as a social achievement
Research on organizational safety and reliability largely has emphasized system-level structures and processes neglecting the more micro-level, social processes necessary to enact organizational safety. In this qualitative study we remedy this gap by exploring these processes in the context of wildland fire management. In particular, using interview data gathered from 28 individuals involved in wildland firefighting, we explore the validity of th…
The affective foundations of high-reliability organizing: Affect and High-Reliability Organizing
The factors that compel individuals to exert the extraordinary effort needed to create high reliability—consistent error-free performance under trying conditions—remain unspecified. Here, we propose that when individuals experience emotional ambivalence and prosocial motivation, it induces the broad thinking and other-orientation that undergird mindful organizing and high reliability. Copyright © 2014 John Wiley & Sons, Ltd
Managing the Unexpected: Sustained Performance in a Complex World
Mindfulness in Organizations: A Cross-Level Review
In recent years, research on mindfulness has grown rapidly in organizational psychology and organizational behavior. Specifically, two bodies of research have emerged: One focuses on the intrapsychic processes of individual mindfulness and the other on the social processes of collective mindfulness. In this review we provide a pioneering, cross-level review of mindfulness in organizations and find that mindfulness is neither mysterious nor mystic…
Organizational Response to Adversity: Fusing Crisis Management and Resilience Research Streams
Research on crisis management and resilience has sought to explain how individuals and organizations anticipate and respond to adversity, yet—surprisingly—there has been little integration across these two literatures. In this paper, we review the literatures on crisis management and resilience and discuss opportunities to both integrate and advance these streams of research. We identify unique lines of work on crisis and crisis management: crisi…
Gender Bias in Collaborative Medical Decision Making: Emergent Evidence
This initial, exploratory study on gender bias in collaborative medical decision making examined the degree to which physicians’ reliance on a team member’s patient care advice differs as a function of the gender of the advice giver. In 2018, 283 anesthesiologists read a brief, online clinical vignette and were randomly assigned to receive treatment advice from 1 of 8 possible sources (physician or nurse, man or woman, experienced or inexperience…
Psychology (10 works) · Computer Science (7 works) · Social Psychology (7 works) · Occupational Health and Safety Research (5 works) · Sociology (5 works) · Medicine (4 works) · Nursing (4 works) · Political science (4 works) · Public relations (4 works) · Social Psychology (4 works)