Jill Maben
Biographic Data
| ID | 169157 |
|---|---|
| NAME | Jill Maben |
| GIVEN NAMES | Jill |
| FAMILY NAME | Maben |
| SIGNATURE | MABEN J |
| AFFILIATIONS | University of Surrey |
| ORCID | 0000-0002-6168-0455 |
| VERIFIED | Yes |
| TOTAL WORKS | 15 |
| TOTAL CITATIONS | 23 |
| AUTHOR COUNT | 15 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2003 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 3 |
Exploring factors that contribute to the successful implementation of Schwartz Rounds in higher education institutions
Mobilising knowledge with nurses practicing during the Covid-19 pandemic: Prioritising strategies for enhancing nurses’ psychological wellbeing in the workplace
To better support nurses’ psychological wellbeing during future pandemics and inform healthcare policy, knowledge mobilisation occurred through development strategies. • Knowledge mobilisation activities are crucial for developing impact pathways by collaborating with key stakeholders to share knowledges and find solutions to workplace challenges. • Four knowledge mobilisation activities were included: a film preview, sharing biographical objects…
Self, interpersonal and organisational acts of compassion amongst nurses during times of acute stress: A qualitative analysis
There is a global shortage of nurses and new strategies are required to recruit, support and retain this staff group. Organisational culture can have a significant impact on staff wellbeing and commitment. Recent years have seen attempts to foster a compassionate culture across healthcare systems. However, little is known about how nurses initiate self-care and how they feel cared for by their organisation, particularly in times of acute stress a…
Negotiating the postvention situation: A grounded theory of NHS staff experiences when supporting their coworkers following a colleague’s suicide
Suicide is a leading cause of death. NHS workers, especially female nurses, have heightened vulnerability. Being impacted by a colleague's suicide can lead to increased suicidality. Postvention refers to support following a suicide. We investigated current, available postvention for NHS workers following a colleague's suicide and the experiences of staff who deliver it ("supporters"). Twenty-two supporters were interviewed, and data were analyzed…
Filling in the gaps: A grounded theory of the experiences and needs of healthcare staff following a colleague death by suicide in the UK
Health-workers are more likely to die by suicide than their counterparts in other occupational groups. The suicide of a staff member can be widely felt by colleagues, leading to complex emotional and cognitive responses. Exposure to suicide heightens the risk of dying by suicide. We investigated the impact of a colleague suicide on National Health Service (NHS) staff. Twenty-nine staff were interviewed; all participants were white British, and so…
Storytelling and affiliation between healthcare staff in Schwartz Round interactions: A conversation analytic study
It is well known that the demands of working in healthcare can take a psychological toll on staff. Schwartz Centre Rounds are an intervention aimed at supporting staff wellbeing through providing a forum to talk about the emotional, social and ethical complexities of such work, employing facilitated storytelling and group discussion to try and achieve this. However, while prior research, through extensive interviews and surveys, has found Schwart…
What Is the Matter With Me?” or a “Badge of Honor”: Nurses’ Constructions of Resilience During Covid-19
It has long been known that nursing work is challenging and has the potential for negative impacts. During the COVID-19 pandemic most nurses' working landscapes altered dramatically and many faced unprecedented challenges. Resilience is a contested term that has been used with increasing prevalence in healthcare with health professionals encouraging a "tool-box" of stress management techniques and resilience-building skills. Drawing on narrative …
Interventions promoting employee “speaking-up” within healthcare workplaces: A systematic narrative review of the international literature
It's sometimes hard to tell what patients are playing at: How healthcare professionals make sense of why patients and families complain about care
This article draws from sociological and socio-legal studies of dispute between patients and doctors to examine how healthcare professionals made sense of patients' complaints about healthcare. We analyse 41 discursive interviews with professional healthcare staff working in eight different English National Health Service settings to explore how they made sense of events of complaint and of patients' (including families') motives for complaining.…
Nursing work and sensory experiences of hospital design: A before and after qualitative study following a move to all-single room inpatient accommodation
The embodied experience of nursing practice is rarely studied. Drawing on data from an internationally relevant larger study conducted in 2013-14, here we explore the sensory dimension of the embodied experiences of nursing staff working on two acute NHS hospital wards before and after a move to all-single room inpatient accommodation. We undertook a secondary analysis of 25 interviews with nursing staff (12 before and 13 after the move with half…
‘These places are like a godsend’: A qualitative analysis of parents' experiences of health visiting outside the home and of children's centres services
BACKGROUND: In 2011-2012, we carried out a programme of research to inform the Department of Health's strategy for strengthening health visiting services in England. Our research included a study of parents' views of their experiences with health visiting services in two geographical areas in England. Here, we draw upon data from this work to illustrate valuable aspects of family support outside the home reported in parents' accounts of their exp…
Making a difference for children and families: An appreciative inquiry of health visitor values and why they start and stay in post
The study aimed to develop an understanding of health visitor recruitment and retention by examining what existing staff and new recruits wanted from their job, their professional aspirations and what would encourage them to start and stay in employment. Following a period of steady decline in numbers, the health visitor workforce in England has recently been invested in and expanded to deliver universal child public health. To capitalise on this…
Exploring the Legacies of Filmed Patient Narratives: The Interpretation and Appropriation of Patient Films by Health Care Staff
We trace the legacies of filmed patient narratives that were edited and screened to encourage engagement with a participatory quality improvement project in an acute hospital setting in England. Using Gabriel's theory of "narrative contract," we examine the initial success of the films in establishing common grounds for participatory project and later, and more varied, interpretations of the films. Over time, the films were interpreted by staff a…
Catching up: The significance of occupational communities for the delivery of high quality home care by community nurses
This article examines the importance of some informal work practices among community nurses during a period of significant organizational change. Ethnographic fieldwork in two purposively selected adult community nursing services in England comprised 79 hours of observation of routine practice, 21 interviews with staff and 23 interviews with patients. We identified the informal work practice of 'catching up', informal work conversations between i…
The M-C-M′ cycle and social capital
The M-C-M′ cycle and social capital
Nursing work and sensory experiences of hospital design: A before and after qualitative study following a move to all-single room inpatient accommodation
The embodied experience of nursing practice is rarely studied. Drawing on data from an internationally relevant larger study conducted in 2013-14, here we explore the sensory dimension of the embodied experiences of nursing staff working on two acute NHS hospital wards before and after a move to all-single room inpatient accommodation. We undertook a secondary analysis of 25 interviews with nursing staff (12 before and 13 after the move with half…
It's sometimes hard to tell what patients are playing at: How healthcare professionals make sense of why patients and families complain about care
This article draws from sociological and socio-legal studies of dispute between patients and doctors to examine how healthcare professionals made sense of patients' complaints about healthcare. We analyse 41 discursive interviews with professional healthcare staff working in eight different English National Health Service settings to explore how they made sense of events of complaint and of patients' (including families') motives for complaining.…
Negotiating the postvention situation: A grounded theory of NHS staff experiences when supporting their coworkers following a colleague’s suicide
Suicide is a leading cause of death. NHS workers, especially female nurses, have heightened vulnerability. Being impacted by a colleague's suicide can lead to increased suicidality. Postvention refers to support following a suicide. We investigated current, available postvention for NHS workers following a colleague's suicide and the experiences of staff who deliver it ("supporters"). Twenty-two supporters were interviewed, and data were analyzed…
Filling in the gaps: A grounded theory of the experiences and needs of healthcare staff following a colleague death by suicide in the UK
Health-workers are more likely to die by suicide than their counterparts in other occupational groups. The suicide of a staff member can be widely felt by colleagues, leading to complex emotional and cognitive responses. Exposure to suicide heightens the risk of dying by suicide. We investigated the impact of a colleague suicide on National Health Service (NHS) staff. Twenty-nine staff were interviewed; all participants were white British, and so…
Catching up: The significance of occupational communities for the delivery of high quality home care by community nurses
This article examines the importance of some informal work practices among community nurses during a period of significant organizational change. Ethnographic fieldwork in two purposively selected adult community nursing services in England comprised 79 hours of observation of routine practice, 21 interviews with staff and 23 interviews with patients. We identified the informal work practice of 'catching up', informal work conversations between i…
The M-C-M′ cycle and social capital
Catching up: The significance of occupational communities for the delivery of high quality home care by community nurses
This article examines the importance of some informal work practices among community nurses during a period of significant organizational change. Ethnographic fieldwork in two purposively selected adult community nursing services in England comprised 79 hours of observation of routine practice, 21 interviews with staff and 23 interviews with patients. We identified the informal work practice of 'catching up', informal work conversations between i…
‘These places are like a godsend’: A qualitative analysis of parents' experiences of health visiting outside the home and of children's centres services
BACKGROUND: In 2011-2012, we carried out a programme of research to inform the Department of Health's strategy for strengthening health visiting services in England. Our research included a study of parents' views of their experiences with health visiting services in two geographical areas in England. Here, we draw upon data from this work to illustrate valuable aspects of family support outside the home reported in parents' accounts of their exp…
Making a difference for children and families: An appreciative inquiry of health visitor values and why they start and stay in post
The study aimed to develop an understanding of health visitor recruitment and retention by examining what existing staff and new recruits wanted from their job, their professional aspirations and what would encourage them to start and stay in employment. Following a period of steady decline in numbers, the health visitor workforce in England has recently been invested in and expanded to deliver universal child public health. To capitalise on this…
Exploring the Legacies of Filmed Patient Narratives: The Interpretation and Appropriation of Patient Films by Health Care Staff
We trace the legacies of filmed patient narratives that were edited and screened to encourage engagement with a participatory quality improvement project in an acute hospital setting in England. Using Gabriel's theory of "narrative contract," we examine the initial success of the films in establishing common grounds for participatory project and later, and more varied, interpretations of the films. Over time, the films were interpreted by staff a…
Nursing work and sensory experiences of hospital design: A before and after qualitative study following a move to all-single room inpatient accommodation
The embodied experience of nursing practice is rarely studied. Drawing on data from an internationally relevant larger study conducted in 2013-14, here we explore the sensory dimension of the embodied experiences of nursing staff working on two acute NHS hospital wards before and after a move to all-single room inpatient accommodation. We undertook a secondary analysis of 25 interviews with nursing staff (12 before and 13 after the move with half…
It's sometimes hard to tell what patients are playing at: How healthcare professionals make sense of why patients and families complain about care
This article draws from sociological and socio-legal studies of dispute between patients and doctors to examine how healthcare professionals made sense of patients' complaints about healthcare. We analyse 41 discursive interviews with professional healthcare staff working in eight different English National Health Service settings to explore how they made sense of events of complaint and of patients' (including families') motives for complaining.…
Interventions promoting employee “speaking-up” within healthcare workplaces: A systematic narrative review of the international literature
What Is the Matter With Me?” or a “Badge of Honor”: Nurses’ Constructions of Resilience During Covid-19
It has long been known that nursing work is challenging and has the potential for negative impacts. During the COVID-19 pandemic most nurses' working landscapes altered dramatically and many faced unprecedented challenges. Resilience is a contested term that has been used with increasing prevalence in healthcare with health professionals encouraging a "tool-box" of stress management techniques and resilience-building skills. Drawing on narrative …
Storytelling and affiliation between healthcare staff in Schwartz Round interactions: A conversation analytic study
It is well known that the demands of working in healthcare can take a psychological toll on staff. Schwartz Centre Rounds are an intervention aimed at supporting staff wellbeing through providing a forum to talk about the emotional, social and ethical complexities of such work, employing facilitated storytelling and group discussion to try and achieve this. However, while prior research, through extensive interviews and surveys, has found Schwart…
Self, interpersonal and organisational acts of compassion amongst nurses during times of acute stress: A qualitative analysis
There is a global shortage of nurses and new strategies are required to recruit, support and retain this staff group. Organisational culture can have a significant impact on staff wellbeing and commitment. Recent years have seen attempts to foster a compassionate culture across healthcare systems. However, little is known about how nurses initiate self-care and how they feel cared for by their organisation, particularly in times of acute stress a…
Negotiating the postvention situation: A grounded theory of NHS staff experiences when supporting their coworkers following a colleague’s suicide
Suicide is a leading cause of death. NHS workers, especially female nurses, have heightened vulnerability. Being impacted by a colleague's suicide can lead to increased suicidality. Postvention refers to support following a suicide. We investigated current, available postvention for NHS workers following a colleague's suicide and the experiences of staff who deliver it ("supporters"). Twenty-two supporters were interviewed, and data were analyzed…
Filling in the gaps: A grounded theory of the experiences and needs of healthcare staff following a colleague death by suicide in the UK
Health-workers are more likely to die by suicide than their counterparts in other occupational groups. The suicide of a staff member can be widely felt by colleagues, leading to complex emotional and cognitive responses. Exposure to suicide heightens the risk of dying by suicide. We investigated the impact of a colleague suicide on National Health Service (NHS) staff. Twenty-nine staff were interviewed; all participants were white British, and so…
Mobilising knowledge with nurses practicing during the Covid-19 pandemic: Prioritising strategies for enhancing nurses’ psychological wellbeing in the workplace
To better support nurses’ psychological wellbeing during future pandemics and inform healthcare policy, knowledge mobilisation occurred through development strategies. • Knowledge mobilisation activities are crucial for developing impact pathways by collaborating with key stakeholders to share knowledges and find solutions to workplace challenges. • Four knowledge mobilisation activities were included: a film preview, sharing biographical objects…
Exploring factors that contribute to the successful implementation of Schwartz Rounds in higher education institutions
Psychology (13 works) · Sociology (11 works) · Medicine (10 works) · Nursing (9 works) · Political science (7 works) · Public relations (6 works) · Qualitative research (6 works) · Health care (5 works) · Social Psychology (5 works) · Healthcare professionals’ stress and burnout (4 works)