Hannelore Mottweiler
Biographic Data
| ID | 1717966 |
|---|---|
| NAME | Hannelore Mottweiler |
| GIVEN NAMES | Hannelore |
| FAMILY NAME | Mottweiler |
| SIGNATURE | MOTTWEILER H |
| AFFILIATIONS | Federal Institute for Vocational Education and Training |
| VERIFIED | No |
| TOTAL WORKS | 3 |
| TOTAL CITATIONS | 3 |
| AUTHOR COUNT | 3 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2009 |
| LATEST PUBLICATION YEAR | 2020 |
| H-INDEX | 1 |
Fighting (for) the margins
Recent research suggests that trade unions in the European Union have become more receptive towards temporary and migrant workers and recognise their distinct interests. This article investigates to what extent this shift in attitude informs union responses to cross-border temporary agency work, an important variant of migrant non-standard work in the European Union. This employment form entails several potential lines of intra-labour conflicts o…
Global or embedded service work? the (limited) transnationalisation of the call-centre industry
This paper explores the amount of ‘real’ internationalisation in the call centre industry and looks at its effects on work organisation from two angles. First, we analyse the data from the Global Call Center Industry Project, with regard to the amount of internationalisation and the profiles of call centres serving an international market. Then, these industrywide findings are confronted with a case study of the customer service operation of a US…
Temporary Work in Coordinated Market Economies
The growing use of temporary contracts in Europe raises the question of whether long-term employment relations are eroding in coordinated market economies, where protective regulations are historically strong. This paper, using data from establishment-level surveys conducted in 2003-2005, examines the institutional and organizational factors that have shaped the extent of use of temporary contracts in call centers in six European countries: Austr…
Temporary Work in Coordinated Market Economies
The growing use of temporary contracts in Europe raises the question of whether long-term employment relations are eroding in coordinated market economies, where protective regulations are historically strong. This paper, using data from establishment-level surveys conducted in 2003-2005, examines the institutional and organizational factors that have shaped the extent of use of temporary contracts in call centers in six European countries: Austr…
Global or embedded service work? the (limited) transnationalisation of the call-centre industry
This paper explores the amount of ‘real’ internationalisation in the call centre industry and looks at its effects on work organisation from two angles. First, we analyse the data from the Global Call Center Industry Project, with regard to the amount of internationalisation and the profiles of call centres serving an international market. Then, these industrywide findings are confronted with a case study of the customer service operation of a US…
Temporary Work in Coordinated Market Economies
The growing use of temporary contracts in Europe raises the question of whether long-term employment relations are eroding in coordinated market economies, where protective regulations are historically strong. This paper, using data from establishment-level surveys conducted in 2003-2005, examines the institutional and organizational factors that have shaped the extent of use of temporary contracts in call centers in six European countries: Austr…
Fighting (for) the margins
Recent research suggests that trade unions in the European Union have become more receptive towards temporary and migrant workers and recognise their distinct interests. This article investigates to what extent this shift in attitude informs union responses to cross-border temporary agency work, an important variant of migrant non-standard work in the European Union. This employment form entails several potential lines of intra-labour conflicts o…
Labor Movements and Unions (3 works) · Business (2 works) · Economics (2 works) · Employment and Welfare Studies (2 works) · International trade (2 works) · Labour economics (2 works) · Marketing (2 works) · Temporary work (2 works) · Work (physics) (2 works) · Agency (philosophy) (1 works)