Wenchun Cho
Biographic Data
| ID | 172008 |
|---|---|
| NAME | Wenchun Cho |
| GIVEN NAMES | Wenchun |
| FAMILY NAME | Cho |
| SIGNATURE | CHO W |
| AFFILIATIONS | Victoria University of Wellington |
| ORCID | 0000-0001-7607-6480 |
| VERIFIED | Yes |
| TOTAL WORKS | 19 |
| TOTAL CITATIONS | 145 |
| AUTHOR COUNT | 19 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2014 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 5 |
Citizens are more willing to co‐produce when participants represent community demographics
Despite co‐production's potential to address democratic deficits, the role of representation in co‐production and its impact on public perceptions remain largely under‐analysed empirically. Employing a vignette survey design, this study tests how representation in co‐production affects citizens’ intentions to get involved. Our findings show that when a co‐production programme features demographically representative participants, willingness to co…
Career advancement signals have greater effects on work morale than monetary bonuses
Although recent workplace trends such as ‘conscious unbossing’ point to a growing hesitation towards taking on managerial roles, promotion still seems to function as a symbolic reward in many meritocratic bureaucracies. This study revisits the classic debate on work morale in the public sector by testing the relative impact of monetary incentives (bonuses) versus career rewards (promotions). Drawing on a vignette experimental survey of 1,430 cent…
Serving the Greater Good With Less
Personnel shortages are presenting significant challenges for many municipalities, as well-qualified civil servants in smaller cities and non-urban areas leave their positions. Given this dynamic, understanding how local government employees perceive staff shortages is key to designing effective strategies for promoting staff well-being and productivity. This article analyzes the influence of public service motivation (PSM) on shaping the percept…
Local Government's Resource Commitment to Environmental Sustainability
Local governments are leading sustainability efforts through a range of initiatives, often voluntarily. While a spate of research exists to explain what drives these voluntary decisions, we are still limited in understanding how localities follow through with the resources to implement their adopted plans. This is particularly the case for environment and climate protection programs that are transboundary in nature and thus require more innovativ…
Public Employee Use of Social Media at Work
Although the growth of social media has changed the way employees communicate at work, our understanding of the related workplace dynamics, particularly in public organizations, is still embryonic. This study fills these research gaps by testing hypotheses, drawn from social cognitive theory and social capital theory, using two sets of data on social media usage patterns and workplace practices among public employees. Our survey data ( n = 1,360)…
Who is leading China's family planning policy discourse in Weibo? A social media text mining analysis
The advent of digital social media in China has altered our understanding of who sets the policy agenda and forms public opinion. Using text mining analysis of more than 74,000 Weibo user comments (over 4 million words) on 6 years' worth of The People's Daily media coverage, this study investigates social media interactions on family planning policy issues between the state-run news media and individual users in China. Our analysis demonstrates t…
Cross-platform comparison of framed topics in Twitter and Weibo
Public Health Emergency and Crisis Management
The SARS-CoV-2 pandemic has caused an unparalleled public health crisis, delivering an immense shock to humanity. With the virus's health consequences largely unknown, different health systems around the globe have pursued various avenues of crisis management. South Korea, troubled early by the virus, was once the second most affected nation in the world. Arrays of measures in South Korea, such as large-scale diagnostic testing and technology-bas…
Assessing the South Korean Model of Emergency Management during the Covid-19 Pandemic
The COVID-19 pandemic has led to an unprecedented global public health crisis, and governments have implemented various responses with varying degrees of effectiveness. South Korea's approach, which has involved minimal lockdown in order to "flatten the curve", and which offers an alternative for many democracies, has attracted much attention. Based on in-depth interviews with public health professionals and policy advisors in government agencies…
Sustainability of social economy organizations (SEOs)
Social economy organizations (SEOs), designed to do good for society, have been attracting significant attention as an alternative to purely profit-driven businesses. However, the sustainability of these hybrid organizations has been questioned due to the challenges in meeting the dual bottom-lines of financial performance and social purpose. This article takes a causal-process tracing (CPT) case study approach and analyzes eight SEOs to investig…
The “Smart Work” Myth
Starting in 2012, the South Korean government has implemented a large-scale relocation of its central government agencies, which are now split between the existing capital city (Seoul) and a new administrative-capital city (Sejong). One of the most controversial aspects of the relocation has been the bureaucratic inefficiency caused by its split nature. ICT-enabled solutions, dubbed “Smart Work”, were adopted to deal with this challenge, but have…
Does citizen coproduction lead to better urban services in smart cities projects? An empirical study on e-participation in a mobile big data platform
E-government 4.0 in Thailand
This study discusses Thailand's digital transformation efforts with a focus on the leadership roles of its central government agencies. Thailand has progressed through various e-government policy frameworks since the 1990s, and the current military government is implementing a version '4.0' of digital transformation strategies, aiming to improve business competitiveness, citizen wellbeing, and public sector performance. Central government agencie…
Does neighborhood crime matter? A multi-year survey study on perceptions of race, victimization, and public safety
Using multiple large datasets over time from Kansas City, Missouri, hypotheses drawn from theories of racial stereotype amplification, violence desensitization, and dissimilar group threat are tested. The results show that White Americans that live in Black or Hispanic neighborhoods tend to feel less satisfied with public safety, even after controlling for actual crime rates, physical signs of disorder, and a neighborhood's socioeconomic context.…
Change and Continuity in Police Organizations
This article analyzes how institutional pressures have allowed for continuities as well as brought about changes in modern police organizations in Korea. When facing a legitimacy crisis, the Korean law enforcement system has typically responded with organizational restructuring. Strong myth-building patterns compensate for the lack of moral legitimacy of the police, particularly under authoritarian-military regimes that suppress democratization m…
Government Communication Effectiveness and Satisfaction with Police Performance
For the last two decades, performance management theories and practices have focused on outcome‐oriented management but have paid little attention to the role of public communication. Using multiple large data sets from Kansas City, Missouri, for 2009–14, this research suggests that the perceived effectiveness of public communication has a more substantial impact on public satisfaction with police protection and crime prevention than neighborhood…
Choosing Your Mother or Your Spouse
People in Western cultures tend to assume that the marriage relationship is the most important relationship in life. Does this assumption apply in other cultural contexts? Three studies compared Taiwanese and European American beliefs about the priority of family relationships, using hypothetical life-or-death and everyday situations. In all three studies and in both situations, Taiwanese participants were more likely than European Americans to c…
Citizen Preference and Resource Allocation
This article seeks to measure the extent to which the service priorities of citizens of Seoul, South Korea, are reflected in corresponding resource allocations in the city's budget, despite there being virtually no participation by citizens in the budget creation process. We find a less than perfect congruence between budget allocations and citizen preferences at both the city and district level. Given these results, we discuss the potential for …
Internet, Trust in Government, and Citizen Compliance
This research investigates how levels of citizen trust in government and compliance are affected by citizens' use of the Internet. Starting from the premise that information is a key determinant of public opinion and citizen behavior, this research explores the extent to which the time that citizens spend on the Internet affects their trust in government and compliance with government policies, compared with the influence of the traditional, offl…
Internet, Trust in Government, and Citizen Compliance
This research investigates how levels of citizen trust in government and compliance are affected by citizens' use of the Internet. Starting from the premise that information is a key determinant of public opinion and citizen behavior, this research explores the extent to which the time that citizens spend on the Internet affects their trust in government and compliance with government policies, compared with the influence of the traditional, offl…
Does citizen coproduction lead to better urban services in smart cities projects? An empirical study on e-participation in a mobile big data platform
Government Communication Effectiveness and Satisfaction with Police Performance
For the last two decades, performance management theories and practices have focused on outcome‐oriented management but have paid little attention to the role of public communication. Using multiple large data sets from Kansas City, Missouri, for 2009–14, this research suggests that the perceived effectiveness of public communication has a more substantial impact on public satisfaction with police protection and crime prevention than neighborhood…
Assessing the South Korean Model of Emergency Management during the Covid-19 Pandemic
The COVID-19 pandemic has led to an unprecedented global public health crisis, and governments have implemented various responses with varying degrees of effectiveness. South Korea's approach, which has involved minimal lockdown in order to "flatten the curve", and which offers an alternative for many democracies, has attracted much attention. Based on in-depth interviews with public health professionals and policy advisors in government agencies…
Citizen Preference and Resource Allocation
This article seeks to measure the extent to which the service priorities of citizens of Seoul, South Korea, are reflected in corresponding resource allocations in the city's budget, despite there being virtually no participation by citizens in the budget creation process. We find a less than perfect congruence between budget allocations and citizen preferences at both the city and district level. Given these results, we discuss the potential for …
Local Government's Resource Commitment to Environmental Sustainability
Local governments are leading sustainability efforts through a range of initiatives, often voluntarily. While a spate of research exists to explain what drives these voluntary decisions, we are still limited in understanding how localities follow through with the resources to implement their adopted plans. This is particularly the case for environment and climate protection programs that are transboundary in nature and thus require more innovativ…
Does neighborhood crime matter? A multi-year survey study on perceptions of race, victimization, and public safety
Using multiple large datasets over time from Kansas City, Missouri, hypotheses drawn from theories of racial stereotype amplification, violence desensitization, and dissimilar group threat are tested. The results show that White Americans that live in Black or Hispanic neighborhoods tend to feel less satisfied with public safety, even after controlling for actual crime rates, physical signs of disorder, and a neighborhood's socioeconomic context.…
Cross-platform comparison of framed topics in Twitter and Weibo
Sustainability of social economy organizations (SEOs)
Social economy organizations (SEOs), designed to do good for society, have been attracting significant attention as an alternative to purely profit-driven businesses. However, the sustainability of these hybrid organizations has been questioned due to the challenges in meeting the dual bottom-lines of financial performance and social purpose. This article takes a causal-process tracing (CPT) case study approach and analyzes eight SEOs to investig…
The “Smart Work” Myth
Starting in 2012, the South Korean government has implemented a large-scale relocation of its central government agencies, which are now split between the existing capital city (Seoul) and a new administrative-capital city (Sejong). One of the most controversial aspects of the relocation has been the bureaucratic inefficiency caused by its split nature. ICT-enabled solutions, dubbed “Smart Work”, were adopted to deal with this challenge, but have…
E-government 4.0 in Thailand
This study discusses Thailand's digital transformation efforts with a focus on the leadership roles of its central government agencies. Thailand has progressed through various e-government policy frameworks since the 1990s, and the current military government is implementing a version '4.0' of digital transformation strategies, aiming to improve business competitiveness, citizen wellbeing, and public sector performance. Central government agencie…
Choosing Your Mother or Your Spouse
People in Western cultures tend to assume that the marriage relationship is the most important relationship in life. Does this assumption apply in other cultural contexts? Three studies compared Taiwanese and European American beliefs about the priority of family relationships, using hypothetical life-or-death and everyday situations. In all three studies and in both situations, Taiwanese participants were more likely than European Americans to c…
Citizen Preference and Resource Allocation
This article seeks to measure the extent to which the service priorities of citizens of Seoul, South Korea, are reflected in corresponding resource allocations in the city's budget, despite there being virtually no participation by citizens in the budget creation process. We find a less than perfect congruence between budget allocations and citizen preferences at both the city and district level. Given these results, we discuss the potential for …
Internet, Trust in Government, and Citizen Compliance
This research investigates how levels of citizen trust in government and compliance are affected by citizens' use of the Internet. Starting from the premise that information is a key determinant of public opinion and citizen behavior, this research explores the extent to which the time that citizens spend on the Internet affects their trust in government and compliance with government policies, compared with the influence of the traditional, offl…
Choosing Your Mother or Your Spouse
People in Western cultures tend to assume that the marriage relationship is the most important relationship in life. Does this assumption apply in other cultural contexts? Three studies compared Taiwanese and European American beliefs about the priority of family relationships, using hypothetical life-or-death and everyday situations. In all three studies and in both situations, Taiwanese participants were more likely than European Americans to c…
Change and Continuity in Police Organizations
This article analyzes how institutional pressures have allowed for continuities as well as brought about changes in modern police organizations in Korea. When facing a legitimacy crisis, the Korean law enforcement system has typically responded with organizational restructuring. Strong myth-building patterns compensate for the lack of moral legitimacy of the police, particularly under authoritarian-military regimes that suppress democratization m…
Government Communication Effectiveness and Satisfaction with Police Performance
For the last two decades, performance management theories and practices have focused on outcome‐oriented management but have paid little attention to the role of public communication. Using multiple large data sets from Kansas City, Missouri, for 2009–14, this research suggests that the perceived effectiveness of public communication has a more substantial impact on public satisfaction with police protection and crime prevention than neighborhood…
E-government 4.0 in Thailand
This study discusses Thailand's digital transformation efforts with a focus on the leadership roles of its central government agencies. Thailand has progressed through various e-government policy frameworks since the 1990s, and the current military government is implementing a version '4.0' of digital transformation strategies, aiming to improve business competitiveness, citizen wellbeing, and public sector performance. Central government agencie…
Does neighborhood crime matter? A multi-year survey study on perceptions of race, victimization, and public safety
Using multiple large datasets over time from Kansas City, Missouri, hypotheses drawn from theories of racial stereotype amplification, violence desensitization, and dissimilar group threat are tested. The results show that White Americans that live in Black or Hispanic neighborhoods tend to feel less satisfied with public safety, even after controlling for actual crime rates, physical signs of disorder, and a neighborhood's socioeconomic context.…
The “Smart Work” Myth
Starting in 2012, the South Korean government has implemented a large-scale relocation of its central government agencies, which are now split between the existing capital city (Seoul) and a new administrative-capital city (Sejong). One of the most controversial aspects of the relocation has been the bureaucratic inefficiency caused by its split nature. ICT-enabled solutions, dubbed “Smart Work”, were adopted to deal with this challenge, but have…
Does citizen coproduction lead to better urban services in smart cities projects? An empirical study on e-participation in a mobile big data platform
Public Health Emergency and Crisis Management
The SARS-CoV-2 pandemic has caused an unparalleled public health crisis, delivering an immense shock to humanity. With the virus's health consequences largely unknown, different health systems around the globe have pursued various avenues of crisis management. South Korea, troubled early by the virus, was once the second most affected nation in the world. Arrays of measures in South Korea, such as large-scale diagnostic testing and technology-bas…
Assessing the South Korean Model of Emergency Management during the Covid-19 Pandemic
The COVID-19 pandemic has led to an unprecedented global public health crisis, and governments have implemented various responses with varying degrees of effectiveness. South Korea's approach, which has involved minimal lockdown in order to "flatten the curve", and which offers an alternative for many democracies, has attracted much attention. Based on in-depth interviews with public health professionals and policy advisors in government agencies…
Sustainability of social economy organizations (SEOs)
Social economy organizations (SEOs), designed to do good for society, have been attracting significant attention as an alternative to purely profit-driven businesses. However, the sustainability of these hybrid organizations has been questioned due to the challenges in meeting the dual bottom-lines of financial performance and social purpose. This article takes a causal-process tracing (CPT) case study approach and analyzes eight SEOs to investig…
Who is leading China's family planning policy discourse in Weibo? A social media text mining analysis
The advent of digital social media in China has altered our understanding of who sets the policy agenda and forms public opinion. Using text mining analysis of more than 74,000 Weibo user comments (over 4 million words) on 6 years' worth of The People's Daily media coverage, this study investigates social media interactions on family planning policy issues between the state-run news media and individual users in China. Our analysis demonstrates t…
Cross-platform comparison of framed topics in Twitter and Weibo
Public Employee Use of Social Media at Work
Although the growth of social media has changed the way employees communicate at work, our understanding of the related workplace dynamics, particularly in public organizations, is still embryonic. This study fills these research gaps by testing hypotheses, drawn from social cognitive theory and social capital theory, using two sets of data on social media usage patterns and workplace practices among public employees. Our survey data ( n = 1,360)…
Local Government's Resource Commitment to Environmental Sustainability
Local governments are leading sustainability efforts through a range of initiatives, often voluntarily. While a spate of research exists to explain what drives these voluntary decisions, we are still limited in understanding how localities follow through with the resources to implement their adopted plans. This is particularly the case for environment and climate protection programs that are transboundary in nature and thus require more innovativ…
Serving the Greater Good With Less
Personnel shortages are presenting significant challenges for many municipalities, as well-qualified civil servants in smaller cities and non-urban areas leave their positions. Given this dynamic, understanding how local government employees perceive staff shortages is key to designing effective strategies for promoting staff well-being and productivity. This article analyzes the influence of public service motivation (PSM) on shaping the percept…
Citizens are more willing to co‐produce when participants represent community demographics
Despite co‐production's potential to address democratic deficits, the role of representation in co‐production and its impact on public perceptions remain largely under‐analysed empirically. Employing a vignette survey design, this study tests how representation in co‐production affects citizens’ intentions to get involved. Our findings show that when a co‐production programme features demographically representative participants, willingness to co…
Career advancement signals have greater effects on work morale than monetary bonuses
Although recent workplace trends such as ‘conscious unbossing’ point to a growing hesitation towards taking on managerial roles, promotion still seems to function as a symbolic reward in many meritocratic bureaucracies. This study revisits the classic debate on work morale in the public sector by testing the relative impact of monetary incentives (bonuses) versus career rewards (promotions). Drawing on a vignette experimental survey of 1,430 cent…
Political science (14 works) · Business (12 works) · Public relations (9 works) · Psychology (8 works) · Sociology (8 works) · Public Administration (7 works) · Economics (6 works) · Government (linguistics (6 works) · Public Policy and Administration Research (6 works) · E-Government and Public Services (5 works)