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Cleveland G Shields

Biographic Data

ID1737062
NAMECleveland G Shields
GIVEN NAMESCleveland G
FAMILY NAMEShields
SIGNATURESHIELDS C G
AFFILIATIONSUniversity of Rochester
ORCID0000-0003-3709-6969
VERIFIEDYes
TOTAL WORKS7
TOTAL CITATIONS89
WORKS AS AUTHOR7
WORKS AS EDITOR0
FIRST PUBLICATION YEAR1992
LATEST PUBLICATION YEAR2022
H-INDEX3
  • Cultural Intelligence and Short-Term Study Abroad Length

    Open Access•Kristofer Chang Alexander, Luke T Ingersoll et al.•ARTICLE•Frontiers The Interdisciplinary…•2022

    Some colleges, departments, and study abroad offices have developed cultural development courses and study abroad opportunities designed to help improve students’ cultural awareness, knowledge, and skills. Some evidence suggests combining these approaches can be effective at helping students increase their Cultural Intelligence (CQ). This study examined the effects of a combined semester long, on-campus cultural development course followed by eit…

  • Evaluating an Intensive Program to Increase Cultural Intelligence

    Open Access•Kristofer Chang Alexander, Stewart Chang Alexander et al.•ARTICLE•Frontiers The Interdisciplinary…•2021

    This study used a quasi-experimental design to compare the effects of an intercultural development program on students' Cultural Intelligence (CQ) compared with students in a summer research program who did not receive the intervention. Social Learning Theory guided a 9-week student-centered cultural learning course focused on attention, retention, and reproduction of each CQ domain. After the course, students had opportunities to practice their …

  • Physicians’ Responses to Patients’ Medically Unexplained Symptoms

    Ronald M Epstein, Cleveland G Shields et al.•ARTICLE•Psychosomatic Medicine•2006

    OBJECTIVE: To understand how physicians communicate may contribute to the mistrust and poor clinical outcomes observed in patients who present with medically unexplained symptoms (MUS). METHODS: After providing informed consent, 100 primary care physicians in greater Rochester, New York, were visited by two unannounced covert standardized patients (actors, or SPs) portraying two chest pain roles: classic symptoms of gastroesophageal reflux diseas…

  • Studying physician effects on patient outcomes

    Open Access•Peter Franks, Anthony F Jerant et al.•ARTICLE•Social Science & Medicine•2006•Cited by: 8•References: 34

  • Measuring patient-centered communication in Patient-Physician consultations

    Open Access•Ronald M Epstein, Peter Franks et al.•ARTICLE•Social Science & Medicine•2005•Cited by: 64•References: 66

  • Patient Trust

    Kevin Fiscella, Sean Meldrum et al.•ARTICLE•Medical Care•2004•References: 29

    BACKGROUND: Patients' trust in their health care providers may affect their satisfaction and health outcomes. Despite the potential importance of trust, there are few studies of its correlates using objective measures of physician behavior during encounters with patients. METHODS: We assessed physician behavior and length of visit using audio tapes of encounters of 2 unannounced standardized patients (SPs) with 100 community-based primary care ph…

  • Social relationships and health

    Open Access•Peter Franks, T Leanne Campbell et al.•ARTICLE•Social Science & Medicine•1992•Cited by: 17•References: 73

    The associations between social relationships and health have been examined using two major research traditions. Using a social epidemiological approach, much research has shown the beneficial effect of social supports on health and health behaviors. Family interaction research, which has grown out of a more clinical tradition, has shown the complex effects of family functioning on health, particularly mental health. No studies have examined the …

  • Measuring patient-centered communication in Patient-Physician consultations

    Open Access•Ronald M Epstein, Peter Franks et al.•ARTICLE•Social Science & Medicine•2005•Cited by: 64•References: 66

  • Social relationships and health

    Open Access•Peter Franks, T Leanne Campbell et al.•ARTICLE•Social Science & Medicine•1992•Cited by: 17•References: 73

    The associations between social relationships and health have been examined using two major research traditions. Using a social epidemiological approach, much research has shown the beneficial effect of social supports on health and health behaviors. Family interaction research, which has grown out of a more clinical tradition, has shown the complex effects of family functioning on health, particularly mental health. No studies have examined the …

  • Studying physician effects on patient outcomes

    Open Access•Peter Franks, Anthony F Jerant et al.•ARTICLE•Social Science & Medicine•2006•Cited by: 8•References: 34

  • Social relationships and health

    Open Access•Peter Franks, T Leanne Campbell et al.•ARTICLE•Social Science & Medicine•1992•Cited by: 17•References: 73

    The associations between social relationships and health have been examined using two major research traditions. Using a social epidemiological approach, much research has shown the beneficial effect of social supports on health and health behaviors. Family interaction research, which has grown out of a more clinical tradition, has shown the complex effects of family functioning on health, particularly mental health. No studies have examined the …

  • Patient Trust

    Kevin Fiscella, Sean Meldrum et al.•ARTICLE•Medical Care•2004•References: 29

    BACKGROUND: Patients' trust in their health care providers may affect their satisfaction and health outcomes. Despite the potential importance of trust, there are few studies of its correlates using objective measures of physician behavior during encounters with patients. METHODS: We assessed physician behavior and length of visit using audio tapes of encounters of 2 unannounced standardized patients (SPs) with 100 community-based primary care ph…

  • Measuring patient-centered communication in Patient-Physician consultations

    Open Access•Ronald M Epstein, Peter Franks et al.•ARTICLE•Social Science & Medicine•2005•Cited by: 64•References: 66

  • Physicians’ Responses to Patients’ Medically Unexplained Symptoms

    Ronald M Epstein, Cleveland G Shields et al.•ARTICLE•Psychosomatic Medicine•2006

    OBJECTIVE: To understand how physicians communicate may contribute to the mistrust and poor clinical outcomes observed in patients who present with medically unexplained symptoms (MUS). METHODS: After providing informed consent, 100 primary care physicians in greater Rochester, New York, were visited by two unannounced covert standardized patients (actors, or SPs) portraying two chest pain roles: classic symptoms of gastroesophageal reflux diseas…

  • Studying physician effects on patient outcomes

    Open Access•Peter Franks, Anthony F Jerant et al.•ARTICLE•Social Science & Medicine•2006•Cited by: 8•References: 34

  • Evaluating an Intensive Program to Increase Cultural Intelligence

    Open Access•Kristofer Chang Alexander, Stewart Chang Alexander et al.•ARTICLE•Frontiers The Interdisciplinary…•2021

    This study used a quasi-experimental design to compare the effects of an intercultural development program on students' Cultural Intelligence (CQ) compared with students in a summer research program who did not receive the intervention. Social Learning Theory guided a 9-week student-centered cultural learning course focused on attention, retention, and reproduction of each CQ domain. After the course, students had opportunities to practice their …

  • Cultural Intelligence and Short-Term Study Abroad Length

    Open Access•Kristofer Chang Alexander, Luke T Ingersoll et al.•ARTICLE•Frontiers The Interdisciplinary…•2022

    Some colleges, departments, and study abroad offices have developed cultural development courses and study abroad opportunities designed to help improve students’ cultural awareness, knowledge, and skills. Some evidence suggests combining these approaches can be effective at helping students increase their Cultural Intelligence (CQ). This study examined the effects of a combined semester long, on-campus cultural development course followed by eit…

Psychology (7 works) · Medicine (6 works) · Medical education (3 works) · Patient Satisfaction in Healthcare (3 works) · Patient-Provider Communication in Healthcare (3 works) · Social Psychology (3 works) · Cognition (2 works) · Computer Science (2 works) · Cultural intelligence (2 works) · Global Education and Multiculturalism (2 works)

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