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Julia Ticona

Biographic Data

ID254148
NAMEJulia Ticona
GIVEN NAMESJulia
FAMILY NAMETicona
SIGNATURETICONA J
AFFILIATIONSUniversity of Pennsylvania
ORCID0000-0002-8923-1969
VERIFIEDYes
TOTAL WORKS12
TOTAL CITATIONS96
AUTHOR COUNT12
EDITOR COUNT0
FIRST PUBLICATION YEAR2015
LATEST PUBLICATION YEAR2026
H-INDEX2
  • From motorized projectors to generative AI: Cultural conflicts over labor automation in Hollywood

    Open Access•Caitlin Petre, Julia Ticona•ARTICLE•AI & Society•2026

    Recent discourse around generative artificial intelligence has characterized its implications for creative labor as wholly unprecedented. This article challenges that framing by situating generative A.I. within a longer history of technological change in Hollywood. We conduct a historical analysis of three cases in which an emerging technology promised to automate aspects of creative production: the spread of motorized film projectors in the earl…

  • Left to Our Own Devices: Coping with Insecure Work in a Digital Age

    Julia Ticona•BOOK•Left to Our Own Devices•2022

    Over the past three decades, digital technologies like smartphones and laptops have transformed the way we work in the United States. Over the same period of time, workers at the top and the bottom of the income ladder have experienced rising levels of job insecurity and anxiety about their economic futures. Despite this connection, we rarely link our everyday technology problems to our economic climate. Left to Our Own Devices explores the ways …

  • Red flags, sob stories, and scams: The contested meaning of governance on carework labor platforms

    Open Access•Julia Ticona•ARTICLE•New Media & Society•2022•Cited by: 9•References: 7

    Labor platform scams are an opportunity to integrate scholarship about governance across social media and labor platforms. Labor platforms have borrowed governance mechanisms from social media to cultivate trust among users and remove problematic content. However, while these platforms may share governance strategies, labor platforms mediate employment relationships between workers and clients with different amounts of power. Based on a multistak…

  • Left to Our Own Devices: Coping with Insecure Work in a Digital Age

    Julia Ticona•BOOK•Left to Our Own Devices•2022

  • Policing the Digital Divide: Institutional Gate-keeping & Criminalizing Digital Inclusion

    Open Access•Tian Yang, Yang Tian et al.•ARTICLE•Journal of Communication•2021

    Previous studies generally assume that barriers to internet access are largely passive. That is, exclusion from the Internet is a consequence of poorly resourced individuals, communities, and institutions. This study complicates that assumption by focusing on the active policing and gatekeeping of internet access. Specifically, we estimate the causal effect of free Wi-Fi at chain restaurants on quality-of-life crime reporting by leveraging a stag…

  • Constructing the Digital Skills Crisis: A Critical Conceptual History of “Skill”

    Open Access•Zane Griffin Talley Cooper, Zane Cooper et al.•ARTICLE•AoIR Selected Papers of Internet…•2021

    There is a digital skills crisis: the digital skills crisis does not exist. Through a conceptual history of skill––a word, concept, and action––this paper analyzes the historical, cultural, and material constructions of skill and how it has come to influence current discourse around the alleged “digital skills crisis”. Rather than an intrinsic quality to be acquired, we show how skill has been deployed as a political concept to order bodies and p…

  • The Costs of Connection: How Data Is Colonizing Human Life and Appropriating It for Capitalism

    Open Access•Julia Ticona•ARTICLE•Contemporary Sociology A Journal…•2021•Cited by: 1•References: 3

  • Platform Counterpublics: Gossip & Contested Knowledge About Online Labor Platforms

    Open Access•Julia Ticona, Ryan Tsapatsaris•ARTICLE•AoIR Selected Papers of Internet…•2020

    As commercial platforms mediate large swaths of online markets for information and services, scholars have shown how users resist, or work around these opaque digital environments. From content producers to Uber drivers, digital laborers are particularly adept at appropriating and gaming platforms like YouTube, and Uber (Chen 2017; Duffy 2017; Rosenblat 2018). Often described as “multi-sided markets,” platforms bring together many different kinds…

  • Algorithms of Oppression: How Search Engines Reinforce Racism

    Open Access•Julia Ticona•ARTICLE•Contemporary Sociology A Journal…•2019•References: 2

  • Trusted strangers: Carework platforms’ cultural entrepreneurship in the on-demand economy

    Open Access•Julia Ticona, Alexandra Mateescu•ARTICLE•New Media & Society•2018•Cited by: 85•References: 17

    On-demand labor platforms offer many in-person services, from ride-hailing to childcare. However, scholars have focused on ride-hailing, leading to a model of “Uberization” that entails the informalization of work. We argue that online carework platforms that match nannies and babysitters to families show the limits of this narrative. Based on a discourse analysis of carework platforms and interviews with workers using them, we illustrate that th…

  • The Relationship of Morals and Markets Today: A Review of Recent Scholarship on the Culture of Economic Life

    Stephen Macekura, Christina Mcrorie et al.•ARTICLE•Soundings An Interdisciplinary…•2016•Cited by: 1•References: 20

    This article surveys recent trends in scholarship on capitalism within the fields of history, cultural sociology, and religious studies, highlighting the ways that scholars working in each of these disciplines have shifted their methodological and substantive approaches so as to foreground the cultural and moral, rather than technical, aspects of economic life. In light of our current moment of cultural reflection upon the character and future of…

  • Strategies of control: Workers’ use of ICTs to shape knowledge and service work

    Julia Ticona•ARTICLE•Information Communication & Society•2015

    This paper examines the way that different types of workers deploy strategies of control in concert with and in resistance to information and communication technologies (ICTs). Existing research on the effects of ICTs for knowledge workers has illustrated the ways they can lead to practices of overwork and work–life spillover. However, the dearth of studies on service workers and ICT means that we have a limited understanding of their role across…

  • Trusted strangers: Carework platforms’ cultural entrepreneurship in the on-demand economy

    Open Access•Julia Ticona, Alexandra Mateescu•ARTICLE•New Media & Society•2018•Cited by: 85•References: 17

    On-demand labor platforms offer many in-person services, from ride-hailing to childcare. However, scholars have focused on ride-hailing, leading to a model of “Uberization” that entails the informalization of work. We argue that online carework platforms that match nannies and babysitters to families show the limits of this narrative. Based on a discourse analysis of carework platforms and interviews with workers using them, we illustrate that th…

  • Red flags, sob stories, and scams: The contested meaning of governance on carework labor platforms

    Open Access•Julia Ticona•ARTICLE•New Media & Society•2022•Cited by: 9•References: 7

    Labor platform scams are an opportunity to integrate scholarship about governance across social media and labor platforms. Labor platforms have borrowed governance mechanisms from social media to cultivate trust among users and remove problematic content. However, while these platforms may share governance strategies, labor platforms mediate employment relationships between workers and clients with different amounts of power. Based on a multistak…

  • The Costs of Connection: How Data Is Colonizing Human Life and Appropriating It for Capitalism

    Open Access•Julia Ticona•ARTICLE•Contemporary Sociology A Journal…•2021•Cited by: 1•References: 3

  • The Relationship of Morals and Markets Today: A Review of Recent Scholarship on the Culture of Economic Life

    Stephen Macekura, Christina Mcrorie et al.•ARTICLE•Soundings An Interdisciplinary…•2016•Cited by: 1•References: 20

    This article surveys recent trends in scholarship on capitalism within the fields of history, cultural sociology, and religious studies, highlighting the ways that scholars working in each of these disciplines have shifted their methodological and substantive approaches so as to foreground the cultural and moral, rather than technical, aspects of economic life. In light of our current moment of cultural reflection upon the character and future of…

  • Strategies of control: Workers’ use of ICTs to shape knowledge and service work

    Julia Ticona•ARTICLE•Information Communication & Society•2015

    This paper examines the way that different types of workers deploy strategies of control in concert with and in resistance to information and communication technologies (ICTs). Existing research on the effects of ICTs for knowledge workers has illustrated the ways they can lead to practices of overwork and work–life spillover. However, the dearth of studies on service workers and ICT means that we have a limited understanding of their role across…

  • The Relationship of Morals and Markets Today: A Review of Recent Scholarship on the Culture of Economic Life

    Stephen Macekura, Christina Mcrorie et al.•ARTICLE•Soundings An Interdisciplinary…•2016•Cited by: 1•References: 20

    This article surveys recent trends in scholarship on capitalism within the fields of history, cultural sociology, and religious studies, highlighting the ways that scholars working in each of these disciplines have shifted their methodological and substantive approaches so as to foreground the cultural and moral, rather than technical, aspects of economic life. In light of our current moment of cultural reflection upon the character and future of…

  • Trusted strangers: Carework platforms’ cultural entrepreneurship in the on-demand economy

    Open Access•Julia Ticona, Alexandra Mateescu•ARTICLE•New Media & Society•2018•Cited by: 85•References: 17

    On-demand labor platforms offer many in-person services, from ride-hailing to childcare. However, scholars have focused on ride-hailing, leading to a model of “Uberization” that entails the informalization of work. We argue that online carework platforms that match nannies and babysitters to families show the limits of this narrative. Based on a discourse analysis of carework platforms and interviews with workers using them, we illustrate that th…

  • Algorithms of Oppression: How Search Engines Reinforce Racism

    Open Access•Julia Ticona•ARTICLE•Contemporary Sociology A Journal…•2019•References: 2

  • Platform Counterpublics: Gossip & Contested Knowledge About Online Labor Platforms

    Open Access•Julia Ticona, Ryan Tsapatsaris•ARTICLE•AoIR Selected Papers of Internet…•2020

    As commercial platforms mediate large swaths of online markets for information and services, scholars have shown how users resist, or work around these opaque digital environments. From content producers to Uber drivers, digital laborers are particularly adept at appropriating and gaming platforms like YouTube, and Uber (Chen 2017; Duffy 2017; Rosenblat 2018). Often described as “multi-sided markets,” platforms bring together many different kinds…

  • Policing the Digital Divide: Institutional Gate-keeping & Criminalizing Digital Inclusion

    Open Access•Tian Yang, Yang Tian et al.•ARTICLE•Journal of Communication•2021

    Previous studies generally assume that barriers to internet access are largely passive. That is, exclusion from the Internet is a consequence of poorly resourced individuals, communities, and institutions. This study complicates that assumption by focusing on the active policing and gatekeeping of internet access. Specifically, we estimate the causal effect of free Wi-Fi at chain restaurants on quality-of-life crime reporting by leveraging a stag…

  • Constructing the Digital Skills Crisis: A Critical Conceptual History of “Skill”

    Open Access•Zane Griffin Talley Cooper, Zane Cooper et al.•ARTICLE•AoIR Selected Papers of Internet…•2021

    There is a digital skills crisis: the digital skills crisis does not exist. Through a conceptual history of skill––a word, concept, and action––this paper analyzes the historical, cultural, and material constructions of skill and how it has come to influence current discourse around the alleged “digital skills crisis”. Rather than an intrinsic quality to be acquired, we show how skill has been deployed as a political concept to order bodies and p…

  • The Costs of Connection: How Data Is Colonizing Human Life and Appropriating It for Capitalism

    Open Access•Julia Ticona•ARTICLE•Contemporary Sociology A Journal…•2021•Cited by: 1•References: 3

  • Left to Our Own Devices: Coping with Insecure Work in a Digital Age

    Julia Ticona•BOOK•Left to Our Own Devices•2022

    Over the past three decades, digital technologies like smartphones and laptops have transformed the way we work in the United States. Over the same period of time, workers at the top and the bottom of the income ladder have experienced rising levels of job insecurity and anxiety about their economic futures. Despite this connection, we rarely link our everyday technology problems to our economic climate. Left to Our Own Devices explores the ways …

  • Red flags, sob stories, and scams: The contested meaning of governance on carework labor platforms

    Open Access•Julia Ticona•ARTICLE•New Media & Society•2022•Cited by: 9•References: 7

    Labor platform scams are an opportunity to integrate scholarship about governance across social media and labor platforms. Labor platforms have borrowed governance mechanisms from social media to cultivate trust among users and remove problematic content. However, while these platforms may share governance strategies, labor platforms mediate employment relationships between workers and clients with different amounts of power. Based on a multistak…

  • Left to Our Own Devices: Coping with Insecure Work in a Digital Age

    Julia Ticona•BOOK•Left to Our Own Devices•2022

  • From motorized projectors to generative AI: Cultural conflicts over labor automation in Hollywood

    Open Access•Caitlin Petre, Julia Ticona•ARTICLE•AI & Society•2026

    Recent discourse around generative artificial intelligence has characterized its implications for creative labor as wholly unprecedented. This article challenges that framing by situating generative A.I. within a longer history of technological change in Hollywood. We conduct a historical analysis of three cases in which an emerging technology promised to automate aspects of creative production: the spread of motorized film projectors in the earl…

Digital Economy and Work Transformation (7 works) · Political science (7 works) · Sociology (7 works) · Business (6 works) · Law (5 works) · Computer Science (4 works) · Law (4 works) · Public relations (4 works) · Economics (3 works) · Employment and Welfare Studies (3 works)

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