Hanneke Houtkoop-Steenstra
Biographic Data
| ID | 306875 |
|---|---|
| NAME | Hanneke Houtkoop-Steenstra |
| GIVEN NAMES | Hanneke |
| FAMILY NAME | Houtkoop-Steenstra |
| SIGNATURE | HOUTKOOP-STEENSTRA H |
| AFFILIATIONS | Utrecht University |
| VERIFIED | No |
| TOTAL WORKS | 9 |
| TOTAL CITATIONS | 64 |
| AUTHOR COUNT | 8 |
| EDITOR COUNT | 1 |
| FIRST PUBLICATION YEAR | 1989 |
| LATEST PUBLICATION YEAR | 2002 |
| H-INDEX | 3 |
Standardization and tacit knowledge
This volume presents a theoretical and empirical inquiry into the interaction between interviewers and respondents in standardized research interviews. It concentrates on the interaction and conversational architecture at work in the interviewing process
Interaction and the Standardized Survey Interview
This study investigates in detail the interaction between interviewers and respondents in standardised social survey interviews. Applying the techniques of conversation analysis, Hanneke Houtkoop-Steenstra reveals how certain rules of normal conversation fail to apply in interviews based on a standard questionnaire, and offers original empirical evidence to show what really happens. Her book demonstrates that interview results can only be underst…
Interaction and the Standardized Survey Interview
This study investigates in detail the interaction between interviewers and respondents in standardised social survey interviews. Applying the techniques of conversation analysis, Hanneke Houtkoop-Steenstra reveals how certain rules of normal conversation fail to apply in interviews based on a standard questionnaire, and offers original empirical evidence to show what really happens. Her book demonstrates that interview results can only be underst…
"Brilliant. Next Question. .."
We note interviewers' use, after an answer receipt, of markedly positive assessments (such as "brilliant," "excellent," etc.). They occur in a (permissive) sequence of [answer receipt] + [right/ok token] + [high-grade assessment] + [move to next item] which, we argue, are task-oriented, rather than content-oriented, devices. They signal movement through a series of interactional units: the completion of individual question-answer pairs, interview…
Effects of Introductions in Large-Scale Telephone Survey Interviews
In this article, the effect of four different introductions on response rates in large-scale telephone surveys in the Netherlands in investigated. Three standardized scripted introductions with different numbers of content elements, in addition to a fourth agendabased introduction, were distinguished. In the latter, the interviewers formulated their own introductions on the basis of a limited number of catchwords. A total of 1,831 first telephone…
Creating Happy People by Asking Yes-No Questions
(1997). Creating Happy People by Asking Yes-No Questions. Research on Language and Social Interaction: Vol. 30, No. 4, pp. 285-313
Being friendly in survey interviews
Accounting for proposals
Ethnomethodology International
Creating Happy People by Asking Yes-No Questions
(1997). Creating Happy People by Asking Yes-No Questions. Research on Language and Social Interaction: Vol. 30, No. 4, pp. 285-313
Accounting for proposals
Being friendly in survey interviews
Effects of Introductions in Large-Scale Telephone Survey Interviews
In this article, the effect of four different introductions on response rates in large-scale telephone surveys in the Netherlands in investigated. Three standardized scripted introductions with different numbers of content elements, in addition to a fourth agendabased introduction, were distinguished. In the latter, the interviewers formulated their own introductions on the basis of a limited number of catchwords. A total of 1,831 first telephone…
Ethnomethodology International
Accounting for proposals
Creating Happy People by Asking Yes-No Questions
(1997). Creating Happy People by Asking Yes-No Questions. Research on Language and Social Interaction: Vol. 30, No. 4, pp. 285-313
Being friendly in survey interviews
Interaction and the Standardized Survey Interview
This study investigates in detail the interaction between interviewers and respondents in standardised social survey interviews. Applying the techniques of conversation analysis, Hanneke Houtkoop-Steenstra reveals how certain rules of normal conversation fail to apply in interviews based on a standard questionnaire, and offers original empirical evidence to show what really happens. Her book demonstrates that interview results can only be underst…
"Brilliant. Next Question. .."
We note interviewers' use, after an answer receipt, of markedly positive assessments (such as "brilliant," "excellent," etc.). They occur in a (permissive) sequence of [answer receipt] + [right/ok token] + [high-grade assessment] + [move to next item] which, we argue, are task-oriented, rather than content-oriented, devices. They signal movement through a series of interactional units: the completion of individual question-answer pairs, interview…
Effects of Introductions in Large-Scale Telephone Survey Interviews
In this article, the effect of four different introductions on response rates in large-scale telephone surveys in the Netherlands in investigated. Three standardized scripted introductions with different numbers of content elements, in addition to a fourth agendabased introduction, were distinguished. In the latter, the interviewers formulated their own introductions on the basis of a limited number of catchwords. A total of 1,831 first telephone…
Interaction and the Standardized Survey Interview
This study investigates in detail the interaction between interviewers and respondents in standardised social survey interviews. Applying the techniques of conversation analysis, Hanneke Houtkoop-Steenstra reveals how certain rules of normal conversation fail to apply in interviews based on a standard questionnaire, and offers original empirical evidence to show what really happens. Her book demonstrates that interview results can only be underst…
Standardization and tacit knowledge
This volume presents a theoretical and empirical inquiry into the interaction between interviewers and respondents in standardized research interviews. It concentrates on the interaction and conversational architecture at work in the interviewing process
Psychology (7 works) · Language, Discourse, Communication Strategies (6 works) · Computer Science (5 works) · Social Psychology (5 works) · Sociology (4 works) · Political science (3 works) · Communication (2 works) · Conversation (2 works) · Discourse Analysis in Language Studies (2 works) · Geography (2 works)