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Chau Tong

Biographic Data

ID336613
NAMEChau Tong
GIVEN NAMESChau
FAMILY NAMETong
SIGNATURETONG C
AFFILIATIONSUniversity of Wisconsin–Madison
ORCID0000-0002-1214-0591
VERIFIEDYes
TOTAL WORKS14
TOTAL CITATIONS39
AUTHOR COUNT14
EDITOR COUNT0
FIRST PUBLICATION YEAR2013
LATEST PUBLICATION YEAR2026
H-INDEX3
  • Comparing Bertopic Outputs With Human-Coded Themes: The Alignment and Usefulness Rating Audit (Aura) Workflow for Qualitative Analysis

    Open Access•Chau Tong, Temitope Eyinla et al.•ARTICLE•International Journal of…•2026

    Existing work offers limited concrete guidance for evaluating topic-model outputs in qualitative analysis, including when machine-generated topics can meaningfully complement human-coded themes without sidelining human judgment. This paper introduces a six-stage Alignment and Usefulness Rating Audit (AURA) workflow for qualitative analysis. It combines standard data stages (collect, transcribe, structure, model) with two quality checks: an alignm…

  • Implementation and Evaluation of an Integrated Care Team for Refugee Health: A Case Study in Ontario, Canada

    Open Access•Chau Tong, Alexandra Whate et al.•ARTICLE•International Journal of…•2026

    Background: Refugees face significant barriers in accessing primary care, often resulting in poorer health outcomes. This case study evaluates the implementation of a multidisciplinary Integrated Care Team (ICT) for refugees, in Ontario, Canada. The aim of the ICT was to transition refugees into primary care practices. Methods: A mixed-methods process evaluation was conducted to assess the implementation and outcomes of the ICT program. Data sour…

  • “When in Rome…”: Structural determinants impacting healthcare access, health outcomes, and well-being of South Asian older adults in Ontario using a multilingual qualitative approach

    Open Access•Diya Chowdhury, Chau Tong et al.•ARTICLE•Frontiers in Public Health•2024

    With the increase in international migration, the need for an equitable healthcare system in Canada is increasing. The current biomedical model of healthcare is constructed largely in the Eurocentric tradition of medicine, which often disregards the diverse health perspectives of Canada’s racialized immigrant older adults. As a result, current healthcare approaches (adopted in the US and Canada) fall short in addressing the health needs of a cons…

  • Medical Interpreting Services for Refugees in Canada: Current State of Practice and Considerations in Promoting this Essential Human Right for All

    Open Access•Neil Arya, Ilene Hyman et al.•ARTICLE•International Journal of…•2024

    Language barriers, specifically among refugees, pose significant challenges to delivering quality healthcare in Canada. While the COVID-19 pandemic accelerated the emergence and development of innovative alternatives such as telephone-based and video-conferencing medical interpreting services and AI tools, access remains uneven across Canada. This comprehensive analysis highlights the absence of a cohesive national strategy, reflected in diverse …

  • ICT-Refugee: The development, implementation, and evaluation of an integrated care team to support refugee patients as they transition from temporary to permanent primary care

    Open Access•Chau Tong, Alexandra Whate et al.•ARTICLE•International Journal of…•2023

    Upon arrival to Canada, government assisted refugees typically can access settlement services and universally funded health care; health care may be delivered through refugee health clinics, which are meant offer temporary care until patients are stable and able to transition to a permanent primary care practice (PCP). In Southern Ontario, Canada, we evaluated the development and implementation of an integrated care team (ICT-Refugee) that suppor…

  • The co-design and co-creation of an integrated geriatric care system: A case study from Ontario, Canada, in partnership with older adult patients and providers

    Open Access•Jacobi Elliott, Paul Stolee et al.•ARTICLE•International Journal of…•2023

    Background: Integrated care has been heavily researched, but additional efforts are required to move knowledge of integrated care into action, ideally at a larger scale and in a more sustainable fashion. We need a stronger grasp of how integrated care models are implemented, and how they might be tailored to unique contexts. Within the context of complex health care interventions, it is relatively rare that researchers engage in evaluations of th…

  • It’s a whole new way of doing things”: The digital divide and leisure as resistance in a time of physical distance

    Kimberly J Lopez, Chau Tong et al.•ARTICLE•World Leisure & Recreation•2021•Cited by: 5•References: 9

    The COVID-19 pandemic continues to have a profound impact on the well-being and social connectedness of older adults. In an era of physical distancing, older adults' connections are changing. While digital leisure spaces are often described to enhance social connections, little is written about older adults and digital connectedness in a time of physical distancing. We completed 20 in-depth interviews with older Canadians (average age 77) during …

  • Chiming In: A Computer-Assisted Analysis of Popular Musicians' Political Engagement on Twitter

    Open Access•Josephine Lukito, Luis Loya et al.•ARTICLE•Social Media + Society•2021•References: 30

    While music as an artistic form is well studied, the individuals behind the art receive relatively less attention. In this article, we provide evidence of celebrity advocacy with a systematic examination of musicians' political engagement on Twitter. This study estimates the extent to which musicians use Twitter for political purposes, with particular attention to whether such engagement varies across music genres. Through a computational-assiste…

  • Covering #MeToo across the News Spectrum: Political Accusation and Public Events as Drivers of Press Attention

    Open Access•Shreenita Ghosh, Min-Hsin Su et al.•ARTICLE•The International Journal of…•2020•Cited by: 1•References: 28

    Garnering coverage across the political spectrum is a major challenge for burgeoning social movements. The #MeToo movement stands out due to the volume of attention it generated. Yet, it is unclear how news media across the partisan spectrum covered the movement using different sexual violence language markers, latent topic, and word choices and which accusations and events drove media attention. To examine this, we used Media Cloud to extract 17…

  • Fake News Is Anything They Say!” — Conceptualization and Weaponization of Fake News among the American Public

    Chau Tong, Hyungjin Gill et al.•ARTICLE•Mass Communication & Society•2020•Cited by: 16•References: 23

    This study examines the articulation of public opinion about so-called fake news using a national survey (N = 510) of U.S. adults conducted in 2018. We coded respondents’ open-ended answers about what is “fake news” and found that while some respondents adopted a politically neutral, descriptive definition, others provided a partisan, accusatory answer. Specifically, the weaponization of fake news was evident in the way respondents used the term …

  • Disinformation, performed: Self-presentation of a Russian IRA account on Twitter

    Yiping Xia, Josephine Lukito et al.•ARTICLE•Information Communication & Society•2019

    How disinformation campaigns operate and how they fit into the broader social communication environment – which has been described as a 'disinformation order' [Bennett & Livingston, (2018). The disinformation order: Disruptive communication and the decline of democratic institutions. European Journal of Communication, 33(2), 122–139] – represent critical, ongoing questions for political communication. We offer a thorough analysis of a highly succ…

  • Fostering Inter-Agency Collaboration for the Delivery of Community-Based Services for Older Adults

    Chau Tong, Catherine E Tong et al.•ARTICLE•The British Journal of Social Work•2018•Cited by: 1•References: 20

    Organisations promoting health and social outcomes are grappling with two concurrent realities: dwindling budgets and declining state support; and a rapidly ageing population. This is true for all levels of government, non-governmental organisations and non-profits. This study assessed the process and extent to which four non-profit organisations collaborated to meet service objectives related to older adults in a local area. A collaboration surv…

  • InterActive Interpreted Interviews (I3): A multi-lingual, mobile method to examine the neighbourhood environment with older adults

    Open Access•Chau Tong, Catherine Tong et al.•ARTICLE•Social Science & Medicine•2016•Cited by: 3•References: 37

  • The secrets of highly active older adults

    Open Access•Todd Franke, Thea Franke et al.•ARTICLE•Journal of Aging Studies•2013•Cited by: 13•References: 6

  • Fake News Is Anything They Say!” — Conceptualization and Weaponization of Fake News among the American Public

    Chau Tong, Hyungjin Gill et al.•ARTICLE•Mass Communication & Society•2020•Cited by: 16•References: 23

    This study examines the articulation of public opinion about so-called fake news using a national survey (N = 510) of U.S. adults conducted in 2018. We coded respondents’ open-ended answers about what is “fake news” and found that while some respondents adopted a politically neutral, descriptive definition, others provided a partisan, accusatory answer. Specifically, the weaponization of fake news was evident in the way respondents used the term …

  • The secrets of highly active older adults

    Open Access•Todd Franke, Thea Franke et al.•ARTICLE•Journal of Aging Studies•2013•Cited by: 13•References: 6

  • It’s a whole new way of doing things”: The digital divide and leisure as resistance in a time of physical distance

    Kimberly J Lopez, Chau Tong et al.•ARTICLE•World Leisure & Recreation•2021•Cited by: 5•References: 9

    The COVID-19 pandemic continues to have a profound impact on the well-being and social connectedness of older adults. In an era of physical distancing, older adults' connections are changing. While digital leisure spaces are often described to enhance social connections, little is written about older adults and digital connectedness in a time of physical distancing. We completed 20 in-depth interviews with older Canadians (average age 77) during …

  • InterActive Interpreted Interviews (I3): A multi-lingual, mobile method to examine the neighbourhood environment with older adults

    Open Access•Chau Tong, Catherine Tong et al.•ARTICLE•Social Science & Medicine•2016•Cited by: 3•References: 37

  • Covering #MeToo across the News Spectrum: Political Accusation and Public Events as Drivers of Press Attention

    Open Access•Shreenita Ghosh, Min-Hsin Su et al.•ARTICLE•The International Journal of…•2020•Cited by: 1•References: 28

    Garnering coverage across the political spectrum is a major challenge for burgeoning social movements. The #MeToo movement stands out due to the volume of attention it generated. Yet, it is unclear how news media across the partisan spectrum covered the movement using different sexual violence language markers, latent topic, and word choices and which accusations and events drove media attention. To examine this, we used Media Cloud to extract 17…

  • Fostering Inter-Agency Collaboration for the Delivery of Community-Based Services for Older Adults

    Chau Tong, Catherine E Tong et al.•ARTICLE•The British Journal of Social Work•2018•Cited by: 1•References: 20

    Organisations promoting health and social outcomes are grappling with two concurrent realities: dwindling budgets and declining state support; and a rapidly ageing population. This is true for all levels of government, non-governmental organisations and non-profits. This study assessed the process and extent to which four non-profit organisations collaborated to meet service objectives related to older adults in a local area. A collaboration surv…

  • The secrets of highly active older adults

    Open Access•Todd Franke, Thea Franke et al.•ARTICLE•Journal of Aging Studies•2013•Cited by: 13•References: 6

  • InterActive Interpreted Interviews (I3): A multi-lingual, mobile method to examine the neighbourhood environment with older adults

    Open Access•Chau Tong, Catherine Tong et al.•ARTICLE•Social Science & Medicine•2016•Cited by: 3•References: 37

  • Fostering Inter-Agency Collaboration for the Delivery of Community-Based Services for Older Adults

    Chau Tong, Catherine E Tong et al.•ARTICLE•The British Journal of Social Work•2018•Cited by: 1•References: 20

    Organisations promoting health and social outcomes are grappling with two concurrent realities: dwindling budgets and declining state support; and a rapidly ageing population. This is true for all levels of government, non-governmental organisations and non-profits. This study assessed the process and extent to which four non-profit organisations collaborated to meet service objectives related to older adults in a local area. A collaboration surv…

  • Disinformation, performed: Self-presentation of a Russian IRA account on Twitter

    Yiping Xia, Josephine Lukito et al.•ARTICLE•Information Communication & Society•2019

    How disinformation campaigns operate and how they fit into the broader social communication environment – which has been described as a 'disinformation order' [Bennett & Livingston, (2018). The disinformation order: Disruptive communication and the decline of democratic institutions. European Journal of Communication, 33(2), 122–139] – represent critical, ongoing questions for political communication. We offer a thorough analysis of a highly succ…

  • Covering #MeToo across the News Spectrum: Political Accusation and Public Events as Drivers of Press Attention

    Open Access•Shreenita Ghosh, Min-Hsin Su et al.•ARTICLE•The International Journal of…•2020•Cited by: 1•References: 28

    Garnering coverage across the political spectrum is a major challenge for burgeoning social movements. The #MeToo movement stands out due to the volume of attention it generated. Yet, it is unclear how news media across the partisan spectrum covered the movement using different sexual violence language markers, latent topic, and word choices and which accusations and events drove media attention. To examine this, we used Media Cloud to extract 17…

  • Fake News Is Anything They Say!” — Conceptualization and Weaponization of Fake News among the American Public

    Chau Tong, Hyungjin Gill et al.•ARTICLE•Mass Communication & Society•2020•Cited by: 16•References: 23

    This study examines the articulation of public opinion about so-called fake news using a national survey (N = 510) of U.S. adults conducted in 2018. We coded respondents’ open-ended answers about what is “fake news” and found that while some respondents adopted a politically neutral, descriptive definition, others provided a partisan, accusatory answer. Specifically, the weaponization of fake news was evident in the way respondents used the term …

  • It’s a whole new way of doing things”: The digital divide and leisure as resistance in a time of physical distance

    Kimberly J Lopez, Chau Tong et al.•ARTICLE•World Leisure & Recreation•2021•Cited by: 5•References: 9

    The COVID-19 pandemic continues to have a profound impact on the well-being and social connectedness of older adults. In an era of physical distancing, older adults' connections are changing. While digital leisure spaces are often described to enhance social connections, little is written about older adults and digital connectedness in a time of physical distancing. We completed 20 in-depth interviews with older Canadians (average age 77) during …

  • Chiming In: A Computer-Assisted Analysis of Popular Musicians' Political Engagement on Twitter

    Open Access•Josephine Lukito, Luis Loya et al.•ARTICLE•Social Media + Society•2021•References: 30

    While music as an artistic form is well studied, the individuals behind the art receive relatively less attention. In this article, we provide evidence of celebrity advocacy with a systematic examination of musicians' political engagement on Twitter. This study estimates the extent to which musicians use Twitter for political purposes, with particular attention to whether such engagement varies across music genres. Through a computational-assiste…

  • ICT-Refugee: The development, implementation, and evaluation of an integrated care team to support refugee patients as they transition from temporary to permanent primary care

    Open Access•Chau Tong, Alexandra Whate et al.•ARTICLE•International Journal of…•2023

    Upon arrival to Canada, government assisted refugees typically can access settlement services and universally funded health care; health care may be delivered through refugee health clinics, which are meant offer temporary care until patients are stable and able to transition to a permanent primary care practice (PCP). In Southern Ontario, Canada, we evaluated the development and implementation of an integrated care team (ICT-Refugee) that suppor…

  • The co-design and co-creation of an integrated geriatric care system: A case study from Ontario, Canada, in partnership with older adult patients and providers

    Open Access•Jacobi Elliott, Paul Stolee et al.•ARTICLE•International Journal of…•2023

    Background: Integrated care has been heavily researched, but additional efforts are required to move knowledge of integrated care into action, ideally at a larger scale and in a more sustainable fashion. We need a stronger grasp of how integrated care models are implemented, and how they might be tailored to unique contexts. Within the context of complex health care interventions, it is relatively rare that researchers engage in evaluations of th…

  • “When in Rome…”: Structural determinants impacting healthcare access, health outcomes, and well-being of South Asian older adults in Ontario using a multilingual qualitative approach

    Open Access•Diya Chowdhury, Chau Tong et al.•ARTICLE•Frontiers in Public Health•2024

    With the increase in international migration, the need for an equitable healthcare system in Canada is increasing. The current biomedical model of healthcare is constructed largely in the Eurocentric tradition of medicine, which often disregards the diverse health perspectives of Canada’s racialized immigrant older adults. As a result, current healthcare approaches (adopted in the US and Canada) fall short in addressing the health needs of a cons…

  • Medical Interpreting Services for Refugees in Canada: Current State of Practice and Considerations in Promoting this Essential Human Right for All

    Open Access•Neil Arya, Ilene Hyman et al.•ARTICLE•International Journal of…•2024

    Language barriers, specifically among refugees, pose significant challenges to delivering quality healthcare in Canada. While the COVID-19 pandemic accelerated the emergence and development of innovative alternatives such as telephone-based and video-conferencing medical interpreting services and AI tools, access remains uneven across Canada. This comprehensive analysis highlights the absence of a cohesive national strategy, reflected in diverse …

  • Comparing Bertopic Outputs With Human-Coded Themes: The Alignment and Usefulness Rating Audit (Aura) Workflow for Qualitative Analysis

    Open Access•Chau Tong, Temitope Eyinla et al.•ARTICLE•International Journal of…•2026

    Existing work offers limited concrete guidance for evaluating topic-model outputs in qualitative analysis, including when machine-generated topics can meaningfully complement human-coded themes without sidelining human judgment. This paper introduces a six-stage Alignment and Usefulness Rating Audit (AURA) workflow for qualitative analysis. It combines standard data stages (collect, transcribe, structure, model) with two quality checks: an alignm…

  • Implementation and Evaluation of an Integrated Care Team for Refugee Health: A Case Study in Ontario, Canada

    Open Access•Chau Tong, Alexandra Whate et al.•ARTICLE•International Journal of…•2026

    Background: Refugees face significant barriers in accessing primary care, often resulting in poorer health outcomes. This case study evaluates the implementation of a multidisciplinary Integrated Care Team (ICT) for refugees, in Ontario, Canada. The aim of the ICT was to transition refugees into primary care practices. Methods: A mixed-methods process evaluation was conducted to assess the implementation and outcomes of the ICT program. Data sour…

Political science (10 works) · Medicine (8 works) · Sociology (7 works) · Psychology (6 works) · Computer Science (4 works) · Gerontology (4 works) · Health care (4 works) · Interpreting and Communication in Healthcare (4 works) · Migration, Health and Trauma (4 works) · Qualitative research (4 works)

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