Diana Ingenhoff
Biographic Data
| ID | 336660 |
|---|---|
| NAME | Diana Ingenhoff |
| GIVEN NAMES | Diana |
| FAMILY NAME | Ingenhoff |
| SIGNATURE | INGENHOFF D |
| AFFILIATIONS | University of Fribourg |
| ORCID | 0000-0003-3034-3605 |
| VERIFIED | Yes |
| TOTAL WORKS | 18 |
| TOTAL CITATIONS | 34 |
| AUTHOR COUNT | 18 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2004 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 4 |
Ayn Rand and leadership in the tech industry: The Twitter takeover and the disdain for communication and stakeholder principles
Purpose Following his acquisition of Twitter, Elon Musk’s conduct towards journalists, employees and other stakeholders has been widely characterised as openly contemptuous. From the perspective of stakeholder and communication management theories, such leadership is problematic both normatively and in terms of organisational performance. However, Musk’s conduct is not simply a case of managerial failure but reflects a distinct managerial and nor…
Digital city diplomacy and international cities networks: Collaboration and city branding strategies around climate issues
Our study refers to what the communication of city networks looks like regarding mentions and frames and if the digital communication activities of city networks could primarily serve as collaborative diplomacy of governance or are motivated by self-interests such as city branding. Our theoretical frame integrates Castells’ (2010, 2009) networked society and communication power and combines various concepts from the public (digital) diplomacy, pu…
Capturing country images: A methodological approach
Country images have been notoriously difficult to capture and measure effectively. In this article, we propose a methodological approach that combines designed and found data to capture public attitudes. We demonstrate how a mixed-method design with survey data and digital data – namely tweets and Google Trends – make it possible to better capture what target audiences think about a country. We make the case for such a combination by highlighting…
Key Influencers in Public Diplomacy 2.0: A Country-Based Social Network Analysis
This article presents a study of Twitter-based communication in order to identify key influencers and to assess the role of their communication in shaping country images. The analysis is based on a 2-month dataset comprised of all tweets including hashtags of the three countries selected for this study: Austria, Switzerland, and the Netherlands. Following a two-step flow model of communication, we initially identified the influential Twitter user…
Defining and Measuring News Media Quality: Comparing the Content Perspective and the Audience Perspective
High-quality news is important, not only for its own sake but also for its political implications. However, defining, operationalizing, and measuring news media quality is difficult, because evaluative criteria depend upon beliefs about the ideal society, which are inherently contested. This conceptual and methodological paper outlines important considerations for defining news media quality before developing and applying a multimethod approach t…
Country images and identities in times of populism: Swiss media discourses on the ‘stop mass immigration’ initiative
The construction of certain country images and identities is traditionally studied in relation to public diplomacy, strategic communication and nation branding practices of state and non-state actors. However, we notice the increased instrumentalization of country images and identities in debates on issues beyond strategic promotional practices, such as those articulated around elections, referendums or migration. We analyse how Swiss media const…
Evolution of a field: Swiss media and communication studies
In this paper, we present the evolution of Swiss Media and Communication Studies over the last decade by summarizing the main results from a project funded by the Swiss University Conference (2008–2017). We give an overall picture of the growth in the field (in terms of student numbers, resources and activities), look at diversity in terms of topics (two clusters are identified and presented with respect to various indicators), present changes at…
The effects of public diplomacy on country identity in countries with different language regions and cultures: The case of Switzerland
The aim of this study is to explore the existing differences in (regional) country identity between the two biggest language regions of Switzerland, and the effects that differently-framed public diplomacy messages have on these country identities. To analyze the heterogeneous dimensions of regional country identity in the two language regions and the effects of public diplomacy messages, an experimental study with four different groups was condu…
How Do Media Companies Gain Legitimacy? An Experimental Study on the (Ir)Relevance of CSR Communication
Due to structural changes in the media industry, the topic of CSR has gained more and more attention among media companies. Our research question was whether media companies can gain legitimacy through CSR disclosures. There is reason to assume that CSR disclosures both directly increase and indirectly decrease a media company’s legitimacy. On one hand, CSR is regarded as a means of strengthening legitimacy; on the other hand, stakeholders might …
Migration and Swiss identity: How much space for the foreign in the familiar
Twentyfive years ago, in 1992, the Seville Expo world exhibition took place on the subject of “national identity”. The Swiss pavilion presented its country in a rather controversial and provocative way with the slogan “La Suisse n’existe pas” (Switzerland does not exist), created by the artist Ben Vautier.Today, the topic is even more relevant and up-to-date, probably more so than ever before, as voting results show society to be deeply divided o…
Dimensions of diversity: Mapping the field of media and communication studies by combining cognitive and material dimensions
In this study we empirically map the field of media and communication studies (MCS) by focusing on relationships between cognitive dimensions (such as research topics and approaches) on the one hand and material dimensions (such as funding and institutionalization) on the other. Our analysis, which focuses on the field of MCS in Switzerland, identifies two clusters of research institutions representing distinct strands of research in the field. R…
The 4D Model of the country image: An integrative approach from the perspective of communication management
This conceptual article proposes a new integrative model of the country image by drawing on advances from the fields of business studies, social psychology, political science, and communication science. To interrelate different approaches, a communication management perspective is applied, providing a basic terminological framework systemizing the central constructs of country image, country reputation, country brand, and country identity. On thi…
Corporate Issues Management in Multinationalen Unternehmen: Eine Empirische Studie Zu Organisationalen Strukturen und Prozessen
International public relations: A synopsis of German-speaking and Anglo-American research approaches
Web Sites as a Dialogic Tool for Charitable Fundraising NPOs: A Comparative Study
Non-profit organizations (NPOs), which often dispose of a limited budget, can employ their Web sites strategically to communicate with important stakeholders. However, little research, especially in Europe, has been done so far exploring how NPOs are actually taking advantage of this. This study analyzes how charitable fundraising NPOs in Germany and Switzerland employ their Web sites for dialogic communication with donors and media. Results indi…
The contribution of G. W. Leibniz's ‘cognitio symbolica’ theory to current debates on knowledge and communication management
The aim of this paper is to clarify the concepts of knowledge to develop a better theoretical understanding based on one of the eldest semiotic insights from one unfortunately often forgotten philosopher of modern semiotic: Gottfried Wilhelm Leibniz (1646–1716). In his ‘Meditationes de Cognitione, Veritate, et Ideis’ (1684), he develops a systematical, dichotomous characterization of the different levels of knowledge acquisitions. According to hi…
Corporate Issues Management in multinationale Unternehmen
Corporate Issues Management in Multinationalen Unternehmen
The 4D Model of the country image: An integrative approach from the perspective of communication management
This conceptual article proposes a new integrative model of the country image by drawing on advances from the fields of business studies, social psychology, political science, and communication science. To interrelate different approaches, a communication management perspective is applied, providing a basic terminological framework systemizing the central constructs of country image, country reputation, country brand, and country identity. On thi…
Defining and Measuring News Media Quality: Comparing the Content Perspective and the Audience Perspective
High-quality news is important, not only for its own sake but also for its political implications. However, defining, operationalizing, and measuring news media quality is difficult, because evaluative criteria depend upon beliefs about the ideal society, which are inherently contested. This conceptual and methodological paper outlines important considerations for defining news media quality before developing and applying a multimethod approach t…
How Do Media Companies Gain Legitimacy? An Experimental Study on the (Ir)Relevance of CSR Communication
Due to structural changes in the media industry, the topic of CSR has gained more and more attention among media companies. Our research question was whether media companies can gain legitimacy through CSR disclosures. There is reason to assume that CSR disclosures both directly increase and indirectly decrease a media company’s legitimacy. On one hand, CSR is regarded as a means of strengthening legitimacy; on the other hand, stakeholders might …
International public relations: A synopsis of German-speaking and Anglo-American research approaches
Country images and identities in times of populism: Swiss media discourses on the ‘stop mass immigration’ initiative
The construction of certain country images and identities is traditionally studied in relation to public diplomacy, strategic communication and nation branding practices of state and non-state actors. However, we notice the increased instrumentalization of country images and identities in debates on issues beyond strategic promotional practices, such as those articulated around elections, referendums or migration. We analyse how Swiss media const…
Dimensions of diversity: Mapping the field of media and communication studies by combining cognitive and material dimensions
In this study we empirically map the field of media and communication studies (MCS) by focusing on relationships between cognitive dimensions (such as research topics and approaches) on the one hand and material dimensions (such as funding and institutionalization) on the other. Our analysis, which focuses on the field of MCS in Switzerland, identifies two clusters of research institutions representing distinct strands of research in the field. R…
Digital city diplomacy and international cities networks: Collaboration and city branding strategies around climate issues
Our study refers to what the communication of city networks looks like regarding mentions and frames and if the digital communication activities of city networks could primarily serve as collaborative diplomacy of governance or are motivated by self-interests such as city branding. Our theoretical frame integrates Castells’ (2010, 2009) networked society and communication power and combines various concepts from the public (digital) diplomacy, pu…
Evolution of a field: Swiss media and communication studies
In this paper, we present the evolution of Swiss Media and Communication Studies over the last decade by summarizing the main results from a project funded by the Swiss University Conference (2008–2017). We give an overall picture of the growth in the field (in terms of student numbers, resources and activities), look at diversity in terms of topics (two clusters are identified and presented with respect to various indicators), present changes at…
Migration and Swiss identity: How much space for the foreign in the familiar
Twentyfive years ago, in 1992, the Seville Expo world exhibition took place on the subject of “national identity”. The Swiss pavilion presented its country in a rather controversial and provocative way with the slogan “La Suisse n’existe pas” (Switzerland does not exist), created by the artist Ben Vautier.Today, the topic is even more relevant and up-to-date, probably more so than ever before, as voting results show society to be deeply divided o…
Corporate Issues Management in multinationale Unternehmen
Corporate Issues Management in Multinationalen Unternehmen
The contribution of G. W. Leibniz's ‘cognitio symbolica’ theory to current debates on knowledge and communication management
The aim of this paper is to clarify the concepts of knowledge to develop a better theoretical understanding based on one of the eldest semiotic insights from one unfortunately often forgotten philosopher of modern semiotic: Gottfried Wilhelm Leibniz (1646–1716). In his ‘Meditationes de Cognitione, Veritate, et Ideis’ (1684), he develops a systematical, dichotomous characterization of the different levels of knowledge acquisitions. According to hi…
Web Sites as a Dialogic Tool for Charitable Fundraising NPOs: A Comparative Study
Non-profit organizations (NPOs), which often dispose of a limited budget, can employ their Web sites strategically to communicate with important stakeholders. However, little research, especially in Europe, has been done so far exploring how NPOs are actually taking advantage of this. This study analyzes how charitable fundraising NPOs in Germany and Switzerland employ their Web sites for dialogic communication with donors and media. Results indi…
Corporate Issues Management in Multinationalen Unternehmen: Eine Empirische Studie Zu Organisationalen Strukturen und Prozessen
International public relations: A synopsis of German-speaking and Anglo-American research approaches
The 4D Model of the country image: An integrative approach from the perspective of communication management
This conceptual article proposes a new integrative model of the country image by drawing on advances from the fields of business studies, social psychology, political science, and communication science. To interrelate different approaches, a communication management perspective is applied, providing a basic terminological framework systemizing the central constructs of country image, country reputation, country brand, and country identity. On thi…
Dimensions of diversity: Mapping the field of media and communication studies by combining cognitive and material dimensions
In this study we empirically map the field of media and communication studies (MCS) by focusing on relationships between cognitive dimensions (such as research topics and approaches) on the one hand and material dimensions (such as funding and institutionalization) on the other. Our analysis, which focuses on the field of MCS in Switzerland, identifies two clusters of research institutions representing distinct strands of research in the field. R…
How Do Media Companies Gain Legitimacy? An Experimental Study on the (Ir)Relevance of CSR Communication
Due to structural changes in the media industry, the topic of CSR has gained more and more attention among media companies. Our research question was whether media companies can gain legitimacy through CSR disclosures. There is reason to assume that CSR disclosures both directly increase and indirectly decrease a media company’s legitimacy. On one hand, CSR is regarded as a means of strengthening legitimacy; on the other hand, stakeholders might …
Migration and Swiss identity: How much space for the foreign in the familiar
Twentyfive years ago, in 1992, the Seville Expo world exhibition took place on the subject of “national identity”. The Swiss pavilion presented its country in a rather controversial and provocative way with the slogan “La Suisse n’existe pas” (Switzerland does not exist), created by the artist Ben Vautier.Today, the topic is even more relevant and up-to-date, probably more so than ever before, as voting results show society to be deeply divided o…
Evolution of a field: Swiss media and communication studies
In this paper, we present the evolution of Swiss Media and Communication Studies over the last decade by summarizing the main results from a project funded by the Swiss University Conference (2008–2017). We give an overall picture of the growth in the field (in terms of student numbers, resources and activities), look at diversity in terms of topics (two clusters are identified and presented with respect to various indicators), present changes at…
The effects of public diplomacy on country identity in countries with different language regions and cultures: The case of Switzerland
The aim of this study is to explore the existing differences in (regional) country identity between the two biggest language regions of Switzerland, and the effects that differently-framed public diplomacy messages have on these country identities. To analyze the heterogeneous dimensions of regional country identity in the two language regions and the effects of public diplomacy messages, an experimental study with four different groups was condu…
Country images and identities in times of populism: Swiss media discourses on the ‘stop mass immigration’ initiative
The construction of certain country images and identities is traditionally studied in relation to public diplomacy, strategic communication and nation branding practices of state and non-state actors. However, we notice the increased instrumentalization of country images and identities in debates on issues beyond strategic promotional practices, such as those articulated around elections, referendums or migration. We analyse how Swiss media const…
Capturing country images: A methodological approach
Country images have been notoriously difficult to capture and measure effectively. In this article, we propose a methodological approach that combines designed and found data to capture public attitudes. We demonstrate how a mixed-method design with survey data and digital data – namely tweets and Google Trends – make it possible to better capture what target audiences think about a country. We make the case for such a combination by highlighting…
Key Influencers in Public Diplomacy 2.0: A Country-Based Social Network Analysis
This article presents a study of Twitter-based communication in order to identify key influencers and to assess the role of their communication in shaping country images. The analysis is based on a 2-month dataset comprised of all tweets including hashtags of the three countries selected for this study: Austria, Switzerland, and the Netherlands. Following a two-step flow model of communication, we initially identified the influential Twitter user…
Defining and Measuring News Media Quality: Comparing the Content Perspective and the Audience Perspective
High-quality news is important, not only for its own sake but also for its political implications. However, defining, operationalizing, and measuring news media quality is difficult, because evaluative criteria depend upon beliefs about the ideal society, which are inherently contested. This conceptual and methodological paper outlines important considerations for defining news media quality before developing and applying a multimethod approach t…
Digital city diplomacy and international cities networks: Collaboration and city branding strategies around climate issues
Our study refers to what the communication of city networks looks like regarding mentions and frames and if the digital communication activities of city networks could primarily serve as collaborative diplomacy of governance or are motivated by self-interests such as city branding. Our theoretical frame integrates Castells’ (2010, 2009) networked society and communication power and combines various concepts from the public (digital) diplomacy, pu…
Ayn Rand and leadership in the tech industry: The Twitter takeover and the disdain for communication and stakeholder principles
Purpose Following his acquisition of Twitter, Elon Musk’s conduct towards journalists, employees and other stakeholders has been widely characterised as openly contemptuous. From the perspective of stakeholder and communication management theories, such leadership is problematic both normatively and in terms of organisational performance. However, Musk’s conduct is not simply a case of managerial failure but reflects a distinct managerial and nor…
Political science (12 works) · Sociology (12 works) · Public Relations and Crisis Communication (9 works) · Computer Science (8 works) · Politics (8 works) · Public relations (8 works) · Law (7 works) · Law (7 works) · Business (6 works) · Media Studies and Communication (6 works)