I K W Lai
Biographic Data
| ID | 34081 |
|---|---|
| NAME | I K W Lai |
| GIVEN NAMES | I K W |
| FAMILY NAME | Lai |
| SIGNATURE | LAI I K W |
| AFFILIATIONS | Macao Polytechnic University |
| ORCID | 0000-0002-4865-1860 |
| VERIFIED | Yes |
| TOTAL WORKS | 51 |
| TOTAL CITATIONS | 78 |
| AUTHOR COUNT | 51 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2015 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 5 |
Comparing the impact of ritual interaction on word-of-mouth under different types of ritual activities in tourism
This study compares the configurational effects of ritual interaction (RI) on word-of-mouth (WOM) in religious, political, cultural, and entertainment rituals. PLS-SEM results show that RI significantly enhances WOM via tourist engagement and sense of meaning. fsQCA further reveals that, across ritual types, RI elements have distinct configurations of driving engagement, sense of meaning, and WOM. Scripted processes are central to WOM for most ri…
How authenticity and serendipity presented in Citywalk videos influence viewers’ tourism intention: The mediating role of healing and curiosity
How problematic travel influencer-generated content triggers audience reactance through negative emotions
Evaluating the People‐Oriented, Place‐Oriented and Self‐Oriented Factors in Predicting Residents' Emotional Solidarity With Tourists
This study integrated three concepts of people‐oriented, place‐oriented, and self‐oriented factors to predict residents' emotional solidarity. A sample of 453 Macau residents revealed that people‐oriented factors have the greatest predictive power on residents' emotional solidarity, followed by place‐oriented and self‐oriented factors. Regarding the dimensions of the three factors, the interaction of the people‐oriented factors, community commitm…
Exploring the Driving Factors for the Implementation of Green Supply Chain Management in the Hotel Industry: A Fuzzy‐Set Qualitative Comparative Analysis
This study investigates how different configurations of external institutional pressures and internal green resources jointly drive the implementation of green supply chain management (GSCM) practices in the hotel industry. A three‐phase research design is adopted. Study 1 conducts a content analysis of environmental and sustainability reports and identifies 85 GSCM practice indicators. Study 2 conducts a questionnaire survey of 86 hotels and the…
Impact of Perceived Resource Allocation on Residents' Support for Cultural Heritage Tourism Development: From the Perspectives of Destination Identity and Community Identity
This study examines how resource allocation in a cultural heritage site development influences residents' support for cultural heritage tourism development, considering destination identification and community identification as mediators. This study employs a mixed‐methods approach. Based on the resource‐based view, semi‐structured interviews and exploratory data analysis ( n = 200) were conducted to identify the measurement scale of three types …
The Effects of Companion Connectedness and Ostracism on Girlfriend Getaway Travel Experiences: The Mediating Role of Guimi Guanxi
This study aims to examine the effects of companion connectedness and ostracism on girlfriend getaway travel experiences through guimi guanxi . A face‐to‐face time‐based systematic sampling survey was conducted in Macao. A total of 321 data were analysed using partial least squares‐structural equation modelling. The results showed that both connectedness and ostracism influenced affection and trust in guanxi ; however, the positive strength of co…
Digital technology rituals at heritage sites: How technology–culture fit shapes tourists’ willingness to recommend through dual-Path emotional energy
When women embrace snow-sport adventures: Unravelling the influence of memorable travel experiences on well-being
Participating in outdoor recreational activities such as skiing can enhance women's physical and mental health. This study aimed to examine the effect of memorable snow-sport travel experiences on life satisfaction through a sense of well-being in the context of female tourism. Based on the positive psychology framework, a research model was constructed to examine the psychological progressive mechanism from three memorable travel experiences to …
Exploring the Impact of Perceived Liminal Experiences on Female Tourists' Eudaimonic Well‐Being Through the Mediation of Travel Satisfaction
This study aims to examine how the perceptions of liminal experiences in girlfriend getaway (GGA) travel transform women's eudaimonic well‐being through satisfaction with GGA liminal experiences. It extracted 16 measurable items of four dimensions of GGA liminal experiences through panel experts and further confirmed this measurement scale through exploratory factor analysis. The results of a survey of 322 GGA tourists indicated that gender dynam…
A Three‐Stage Organism Structure of the Stimulus–Organism–Response (S–O–R) Framework in Tourism Research
As the number of tourism studies using the Stimulus–Organism–Response (S–O–R) framework increased, it is necessary to understand the structure of the S–O–R framework for tourism research. In the S–O–R framework, the Organism stimulated by travel experiences should have similar elements. This study aims to establish a three‐stage Organism structure (cognitive evaluation, emotional feeling, and affective feeling) through a comprehensive literature …
The Influence of Storytelling in Luxury Hotel Short Videos on Hotel Brand Attitude: The Mediating Role of Narrative Engagement
This study applies narrative transportation theory to explore how narrative storytelling in luxury hotel short videos influences viewers' narrative engagement and attitude towards the hotel brand via two studies. Study 1 employs a single‐factor between‐subjects experiment to investigate the influence of narrative content (utilitarian value‐oriented vs. hedonic value‐oriented) on hotel brand attitude through narrative engagement. Study 2 adopts a …
A Systematic Literature Review of Female Leadership in Business (2014–2023)
With the progress of society and the improvement of women’s status, more and more women are beginning to enter leadership positions, showing both their leadership ability and potential. The increase in the number of women in leadership positions has sparked researchers’ attention and interest in female leadership research. The purpose of this article is to review the development of female leadership research, classify research themes, and identif…
The value of short tour guide-led travel videos in stimulating tourists’ intention through travel inspiration: A mixed-methods study
A systematic literature review of film tourism research (2004–2023)
How museum posters arouse curiosity and impulse to visit among young visitors: Interactive effect of visual appeal and textual introduction
The dynamic joint roles of green human resource management and environmentally specific transformational leadership on team green behavior
Same-sex romantic cruise experiences: The moderating effect of the personal openness trait
The aim of this study is to evaluate the romantic cruise experiences that influence same-sex travellers' satisfaction with cruise travel. The results of a face-to-face survey on a cruise ship on the route from Southern China to Vietnam indicate that self-esteem and social recognition experiences have the strongest effect on satisfaction, followed by escape and relaxation, romantic love, and learning and discovery experiences. In addition, opennes…
Neighborhood Commercial Circle Environmental Factors for Generation Z Visitors: Scale Development and Validation
Understanding how tourists with disabilities’ perceptions of residents’ emotional solidarity influence their behavioural intention: The Mediating Role of Perceived Fairness
Tourists with disabilities face several constraints when travelling, including interpersonal issues. The intergroup contact theory suggests that intergroup contact can diminish social prejudice. This study aims to understand how tourists with disabilities' perceptions of residents' emotional solidarity influence their attitude and behavioural intention towards a destination and the mediating role of perceived fairness. A systematic sampling surve…
How the creativity and authenticity of destination short videos influence audiences’ attitudes toward videos and destinations: The mediating role of emotions and the moderating role of parasocial inte…
More and more destinations are using short videos with Internet celebrities to attract tourists through social media. Building upon the attention-interest-desire-action model (AIDA), this study investigates the influence of the content (creativity and authenticity) of destination short videos on audiences’ emotions (awe and enjoyment), and awe and enjoyment further influence audiences’ attitudes toward videos and destinations, considering the mod…
Exploring the formation of destination loyalty from destination personality and self‐congruity: A mediating role of destination relationship quality
This study proposes a new concept of the tourist‐destination relationship called destination relationship quality . It consists of four elements: destination satisfaction, destination trust, destination commitment, and destination attachment. The study investigates how destination personality and self‐congruity influence tourists' destination loyalty through destination relationship quality. Data were obtained through systematic sampling from 424…
The effect of self-congruity on tourists’ emotions and sharing cultural tourism experiences on social networking platforms: A case study of Lingnan Impression Park
The effect of interactive experiences on the meaning of girlfriend getaways
This study aims to explore how interactive experiences with girlfriends during travel empower the meaning of girlfriend getaways (GGAs). Through semistructured interviews with seventeen GGA tourists (Study 1), four types of interactive experiences were identified. Then, a survey was conducted with 352 GGA tourists (Study 2). The results of data analysis indicated that four interactive experiences (including chit-chat, frolic, intimacy gathering, …
How can tourism be made engaging and meaningful? A measurement scale for ritual interaction
Importance–performance analysis in tourism: A framework for researchers
The impact of a 360° virtual tour on the reduction of psychological stress caused by Covid-19
Sources of satisfaction with luxury hotels for new, repeat, and frequent travelers: A PLS impact-asymmetry analysis
Memorable ethnic minority tourism experiences in China: A case study of Guangxi Zhuang Zu
Based on the memorable tourism experience theory and previous studies on ethnic minority tourism, this study attempts to extend the memorable tourism experience to its contents of ethnic minority tourism and develop the measure scales of the Memorable Ethnic Minority Tourism Experiences (MEMTE). The Partial least squares structural equation modelling (PLS-SEM) analysis is performed to evaluate the influences of three MEMTE dimensions (scenery, et…
A study of how LGBTQ tourists’ perceptions of residents’ feelings about them affect their revisit intentions: An Emotional Solidarity Perspective
This study examined how LGBTQ tourists' perceptions of residents' feelings about them affect their travel satisfaction and intention to revisit a destination. This study applied the theory of emotional solidarity to measure Chinese LGBTQ tourists' perceptions of Vietnamese residents in their welcoming nature, emotional closeness, and sympathetic understanding of the LGBTQ community. A survey of 217 Chinese LGBTQ tourists in Vietnam was conducted …
A comparison of service quality attributes for stand-alone and resort-based luxury hotels in Macau: 3-Dimensional importance-performance analysis
How can tourism be made engaging and meaningful? A measurement scale for ritual interaction
The effects of tourists’ destination culinary experience on electronic word-of-mouth generation intention: The experience economy theory
This study combines the experience economy theory with perceived value theory to explore the mechanism of how e-WOM regarding culinary tourism in social media is generated from tourists’ culinary experience in a destination. This study indicates that different realms of destination cuisine experience have different roles in influencing perceived functional and emotional values, emotional value is the major source affecting tourists’ satisfaction …
How gaming tourism affects tourism development through word-of-mouth communication regarding a destination: Applying the integrated satisfaction theory
This study applies the concept of integrated satisfaction to investigate the effects of satisfaction with gaming and non-gaming experience on word-of-mouth communication regarding gaming destination. A survey in Macau (n = 298) indicates that integrated satisfaction has a partial mediating effect on the relationship between non-gaming satisfaction and word-of-mouth, and integrated satisfaction has a moderating and partial mediating effect on the …
When women embrace snow-sport adventures: Unravelling the influence of memorable travel experiences on well-being
Participating in outdoor recreational activities such as skiing can enhance women's physical and mental health. This study aimed to examine the effect of memorable snow-sport travel experiences on life satisfaction through a sense of well-being in the context of female tourism. Based on the positive psychology framework, a research model was constructed to examine the psychological progressive mechanism from three memorable travel experiences to …
The value of short tour guide-led travel videos in stimulating tourists’ intention through travel inspiration: A mixed-methods study
How to promote film tourism more effectively? From a perspective of self-congruity and film tourism experience
This study aimed to bring self-congruity theory into film tourism and examine how film tourists' self-congruity with three film elements (celebrities, film plot, and destination) affects their film tourism experience, satisfaction, and word-of-mouth. The survey results from 334 Chinese film tourists in Macao indicated that celebrity-tourist congruence, film-tourist congruence, and destination-tourist congruence have different levels of impact on …
Effect of government enforcement actions on resident support for tourism recovery during the Covid-19 crisis in Macao, China
This study investigated the relationship between government enforcement actions, resident satisfaction with government performance, resident trust in government, and resident support for tourism recovery. A survey instrument was designed to evaluate resident satisfaction with six enforcement actions (appropriate, timely, executive ability, sustainable, cooperation with stakeholders, and transparency) taken by the Macao government during the COVID…
A systematic literature review of film tourism research (2004–2023)
The dynamic joint roles of green human resource management and environmentally specific transformational leadership on team green behavior
Understanding how tourists with disabilities’ perceptions of residents’ emotional solidarity influence their behavioural intention: The Mediating Role of Perceived Fairness
Tourists with disabilities face several constraints when travelling, including interpersonal issues. The intergroup contact theory suggests that intergroup contact can diminish social prejudice. This study aims to understand how tourists with disabilities' perceptions of residents' emotional solidarity influence their attitude and behavioural intention towards a destination and the mediating role of perceived fairness. A systematic sampling surve…
The value of craft souvenirs induces travel intention by shaping destination image: From the perspective of souvenir gift recipients
This study adopts the Stimuli-Organism-Response framework to explore how the perceived value of craft souvenirs in a souvenir gift-giving context arouses recipients' (non-visitors) perception of destination image and ultimately induces their travel intention. Data were collected from 381 respondents in Chengdu, China. Results show that recipients' perceived craft souvenir value positively influences two components of destination image (cognitive …
Gambling motivation among tourists in Macau's casino resorts
The number of tourists visiting casino resorts has risen in recent years. Tourists often view gambling as a leisure activity option that they can participate in during their holiday. This study aims to investigate the motives that influence tourists’ gambling intention. A list of potential motives is derived from the extensive tourism literature, and a sample including 462 respondents was collected in Macau. The survey results indicate that benef…
Importance–performance analysis in tourism: A framework for researchers
How to improve the university–industry collaboration in Taiwan's animation industry? Academic vs. industrial perspectives
This study demonstrates the use of importance–performance analysis (IPA) to prioritise the motivators that can facilitate university–industry collaboration in the animation industry in Taiwan. This study confirms that financial supports and education are still major reasons for academia to participate in the university–industry collaboration. Reducing costs and obtaining human training are the reasons for animation firms to join the university–in…
Gambling motivation among tourists in Macau's casino resorts
The number of tourists visiting casino resorts has risen in recent years. Tourists often view gambling as a leisure activity option that they can participate in during their holiday. This study aims to investigate the motives that influence tourists’ gambling intention. A list of potential motives is derived from the extensive tourism literature, and a sample including 462 respondents was collected in Macau. The survey results indicate that benef…
A comparison of service quality attributes for stand-alone and resort-based luxury hotels in Macau: 3-Dimensional importance-performance analysis
Sources of satisfaction with luxury hotels for new, repeat, and frequent travelers: A PLS impact-asymmetry analysis
Memorable ethnic minority tourism experiences in China: A case study of Guangxi Zhuang Zu
Based on the memorable tourism experience theory and previous studies on ethnic minority tourism, this study attempts to extend the memorable tourism experience to its contents of ethnic minority tourism and develop the measure scales of the Memorable Ethnic Minority Tourism Experiences (MEMTE). The Partial least squares structural equation modelling (PLS-SEM) analysis is performed to evaluate the influences of three MEMTE dimensions (scenery, et…
Sharing memorable tourism experiences on mobile social media and how it influences further travel decisions
Tourists like to share their memorable experiences on mobile social media. This sharing behaviour may stimulate tourists’ future holiday intentions. Within an ethnic minority tourism setting in Guangxi Zhuang, this study examines the relationship between sharing memorable ethnic minority tourism experiences (MEMTEs) on mobile social media and intentions to visit other ethnic destinations. Partial least squares structural equation modelling and So…
Destination food research: A bibliometric citation review (2000–2018)
Purpose The purpose of this paper is to explore the knowledge infrastructure of destination food research based on a systematic literature review. This bibliometric analysis involves authors, institutions, countries and co-citation networks and discloses trending developments in the field. Design/methodology/approach This study is based on 176 articles published in hospitality and tourism journals during the period 2000–2018 and bibliometric data…
How gaming tourism affects tourism development through word-of-mouth communication regarding a destination: Applying the integrated satisfaction theory
This study applies the concept of integrated satisfaction to investigate the effects of satisfaction with gaming and non-gaming experience on word-of-mouth communication regarding gaming destination. A survey in Macau (n = 298) indicates that integrated satisfaction has a partial mediating effect on the relationship between non-gaming satisfaction and word-of-mouth, and integrated satisfaction has a moderating and partial mediating effect on the …
The Effects of Environmental Policy and the Perception of Electric Motorcycles on the Acceptance of Electric Motorcycles: An Empirical Study in Macau
Air pollution is a serious environmental issue across the world and has drawn attention from researchers with different backgrounds. The carbon exhaust from gasoline vehicles is one cause of air pollution. One solution for reducing carbon emissions is to provide green vehicles, such as electric motorcycles, for drivers and passengers, which can help the sustainable development of the environment in an ecological way. This research discusses the m…
Regional Travel as an Alternative Form of Tourism during the Covid-19 Pandemic: Impacts of a Low-Risk Perception and Perceived Benefits
Previous COVID-19 tourism research has not considered the positive impact of a low-risk perception and a perception of the benefits of regional travel on taking alternative tourism. This study attempts to fill the research gap and examine the positive effect of these perceptions on tourists' attitudes to regional travel and intentions to undertake regional travel during the COVID-19 pandemic. A survey of 278 respondents confirmed that the perceiv…
Effect of government enforcement actions on resident support for tourism recovery during the Covid-19 crisis in Macao, China
This study investigated the relationship between government enforcement actions, resident satisfaction with government performance, resident trust in government, and resident support for tourism recovery. A survey instrument was designed to evaluate resident satisfaction with six enforcement actions (appropriate, timely, executive ability, sustainable, cooperation with stakeholders, and transparency) taken by the Macao government during the COVID…
The effects of tourists’ destination culinary experience on electronic word-of-mouth generation intention: The experience economy theory
This study combines the experience economy theory with perceived value theory to explore the mechanism of how e-WOM regarding culinary tourism in social media is generated from tourists’ culinary experience in a destination. This study indicates that different realms of destination cuisine experience have different roles in influencing perceived functional and emotional values, emotional value is the major source affecting tourists’ satisfaction …
The impact of a 360° virtual tour on the reduction of psychological stress caused by Covid-19
Evaluating the Sustainability Issues in Tourism Development: An Adverse-Impact and Serious-Level Analysis
Sustainable tourism has become an increasingly important topic in tourism development research. This study attempts to identify a set of sustainability issues that negatively affect residents' attitudes toward tourism development. This study extends the importance-performance analysis (IPA) into the "adverse-impact and serious-level analysis" (AISLA) to evaluate sustainability issues in tourism development. A survey was carried out with 430 resid…
Souvenirs: A Systematic Literature Review (1981–2020) and Research Agenda
With the great economic significance of the souvenir business, academic interest in the souvenir field is increasing. The purposes of this study are to examine the holistic development of souvenirs research from 1981 to 2020, identify research themes and gaps, and suggest future research directions. With the tool of VOSViewer software, bibliometric analysis and systematic quantitative literature review were conducted. The research identifies five…
An Exploratory Study of Pandemic-Restricted Travel—A New Form of Travel Pattern on the during- and Post-Covid-19 Era
This study introduces a new travel pattern "pandemic-restricted travel" that exists from COVID-19 based on prospect theory. The purpose of this study is to incorporate the motivation to travel and constraint to normal travel to predict tourists' intention to continue visiting other alternative destinations due to COVID-19 restrictions. This study first generated the items of motivation to travel and constraints to normal travel from a focus group…
Investigating how girlfriend getaway travel experiences influence female travellers to come back
A study of how LGBTQ tourists’ perceptions of residents’ feelings about them affect their revisit intentions: An Emotional Solidarity Perspective
This study examined how LGBTQ tourists' perceptions of residents' feelings about them affect their travel satisfaction and intention to revisit a destination. This study applied the theory of emotional solidarity to measure Chinese LGBTQ tourists' perceptions of Vietnamese residents in their welcoming nature, emotional closeness, and sympathetic understanding of the LGBTQ community. A survey of 217 Chinese LGBTQ tourists in Vietnam was conducted …
How A 360° virtual tour is more effective than photographs on communication effects: The roles of mental imagery processing and a sense of presence
The study aims to investigate how a 360° virtual tour is more effective than photographs in strengthening viewers’ attitudes when promoting tourist destinations. The results of a quasi-experiment indicate that a 360° virtual tour led to higher mental imagery processing in the dimensions of quantity, modality, and valence; however, there was no significant difference in the dimension of vividness. These four dimensions of mental imagery have a sig…
How destination personality dimensions influence film tourists’ destination loyalty: An application of self-congruity theory
Based on the self-congruity theory, this study aims to investigate the effects of the four dimensions of destination personality (excitement, sincerity, competence, and androgyny) on symbolic congruity and functional congruity and further examine the effects of symbolic congruity and functional congruity on destination loyalty in the context of film tourism. A survey of 334 Mainland Chinese film tourists was conducted to collect data in Macao. Th…
Is it a disaster once the celebrity endorser for a tourist destination is involved in a controversial scandal? Testing the concept of image‐to‐image influence
This study aims to (1) examine whether scandals about the endorsers affect their image (in terms of believability and attractiveness) and (2) compare any difference in the destination image (in terms of cognitive, affective, and conative images) between destinations where their endorsers have and do not have scandals. The research results indicate that having scandals negatively affects endorsers' believability and attractiveness, believability p…
A Systematic Literature Review of Virtual Technology in Hospitality and Tourism (2013–2022)
Since 2019, the number of journal articles on virtual reality (VR), augmented reality (AR) and mixed reality (MR) has increased dramatically, but existing virtual technology literature reviews have mainly been based on earlier articles. A comprehensive literature review is thus necessary to gain an accurate understanding of the progress and trends in research in this field. Based on the Scopus database, this study systematically reviewed the rese…
Memorable Tourism Experience Research: A Systematic Citation Review (2009–2021)
Memorable tourism experience (MTE) is currently a hot topic in academic research. However, there is few studies focus on exploring the knowledge infrastructure of the MTE of the existing literature. Thus, this study conducts an analysis of 279 articles indexed in the Web of Science database in the field of hospitality and tourism from 2009 to 2021. This review uses a mixed method including bibliometric analysis, citation network analysis, and con…
The value of craft souvenirs induces travel intention by shaping destination image: From the perspective of souvenir gift recipients
This study adopts the Stimuli-Organism-Response framework to explore how the perceived value of craft souvenirs in a souvenir gift-giving context arouses recipients' (non-visitors) perception of destination image and ultimately induces their travel intention. Data were collected from 381 respondents in Chengdu, China. Results show that recipients' perceived craft souvenir value positively influences two components of destination image (cognitive …
Tourism (39 works) · Diverse Aspects of Tourism Research (34 works) · Business (30 works) · Psychology (28 works) · Political science (22 works) · Advertising (21 works) · Geography (20 works) · Marketing (19 works) · Digital Marketing and Social Media (18 works) · Sociology (17 works)