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Abdul Hafaz Ngah

Biographic Data

ID3524023
NAMEAbdul Hafaz Ngah
GIVEN NAMESAbdul Hafaz
FAMILY NAMENgah
SIGNATURENGAH A H
AFFILIATIONSUniversiti Malaysia Terengganu
ORCID0000-0002-9928-1708
VERIFIEDYes
TOTAL WORKS12
TOTAL CITATIONS2
WORKS AS AUTHOR12
WORKS AS EDITOR0
FIRST PUBLICATION YEAR2021
LATEST PUBLICATION YEAR2025
H-INDEX1
  • Explaining the Adoption of Chatbots

    Ramizatunnisah Jais, Abdul Hafaz Ngah et al.•ARTICLE•International Journal of Public…•2025

    This research aims to investigate the elements motivating Malaysian Government Agencies (MGA) to adopt chatbots. Using a snowball sampling technique, a sum of 262 valid questionnaires were gathered. Most of the direct effect toward intention to adopt were supported. The mediation analysis revealed a positive mediating role of OR in the relationship between BDA, OLC and GP with the intention to adopt chatbots. The Government Support moderated the …

  • Testing the Expectation Confirmation Theory on the Training Satisfaction Context

    Qais Abdel Aziz Albtoosh, Abdul Hafaz Ngah•ARTICLE•International Journal of Public…•2024

    The purpose of this study is to shed light on training satisfaction in Jordan, which is an indicator for training program efficiency and reflects the trainees’ reactions towards the training offered by the respective organizations. The benefits organizations gain from the training could improve their employees’ skills, abilities and knowledge. Moreover, they contribute to the high performance that has achieved the organization’s objectives. Globa…

  • Examining the Linkage between Transformational Leadership Styles and Succession Planning Programs in Malaysian Public Universities

    Rohana Ahmad, Abdul Hafaz Ngah et al.•ARTICLE•International Journal of Public…•2024

    This study examined transformational leadership and succession planning in Malaysian higher education. The study investigated how transformational leadership influences university staff career development and leadership preparation. Data were obtained from 300 university administrators and academics. The analysis was done using Smart PLS. The data revealed that idealised influence and inspirational motivation were positively and significantly ass…

  • Future behavioural of console gamers and mobile gamers

    Open Access•Syahrulanuar Ngah, Samar Rahi et al.•ARTICLE•Quality & Quantity•2024

  • Restaurant food waste among Chinese consumers in a group context

    Open Access•Fei Long, Can-Seng Ooi et al.•ARTICLE•British Food Journal•2024

    Purpose The objective of this study is to examine Chinese consumers' behavioural intentions to reduce restaurant food wastage (i.e. intentions to order moderate meal size, and to pack leftovers) in a group context from both psychological and cultural perspectives. Design/methodology/approach This paper used an online self-administered survey for data collection. The measurements were either adopted or adapted from prior studies on pro-environment…

  • Should women in logistics stay or switch? An application of the moderating effect of work-life balance in the self-determination theory to Malaysian young women

    Open Access•Syaza Fatimah Sukri, Nurul Haqimin Mohd Salleh et al.•ARTICLE•International Journal of…•2024

    The transport and logistics sector is described as non-traditional for women because the industry mostly employs men and the tasks undertaken are viewed as masculine. Therefore, the difficulties that women face when working in the transport and logistics sector are recognized as different from women working in traditional areas. Women continue to be under-represented, especially in the transport and logistics sector. Inequity and career barriers …

  • Do Science and Social Science Differ? Multi-Group Analysis (MGA) of the Willingness to Continue Online Learning

    Open Access•Abdul Hafaz Ngah, Nurul Izni Kamalrulzaman et al.•ARTICLE•Quality & Quantity•2023

  • Exploring Factors Contributing to Satisfaction and Willingness to Recommend in Scuba Diving Tourism

    Open Access•Siti Murni MAT ALI, Kalsitinoor SET et al.•ARTICLE•Journal of Environmental…•2022

    Satisfaction has become a major concern for the tourism businesses as it contributed to the willingness to recommend. This paper explores factors that contributed to satisfaction and willingness to recommend scuba diving tourism. The purposive sampling method was used to select the respondent for the survey which used questionnaires in Redang Island, Malaysia. By using SmartPLS, the study analysis confirms the importance of services, facilities, …

  • Exploring the Relationship between Travel Motivations and Information Sharing Behaviors on Social Media

    Fei Long, Norzalita Abd Aziz et al.•ARTICLE•Journal of China Tourism Research•2022•Cited by: 1•References: 9

    This research aims to explore the relationship between travel motivations and information sharing behaviors on social media in a context of Confucianism, and examine whether there are significant differences across gender. Partial least squares – structural equation modeling (PLS-SEM) was used for data analysis. By conducting a multigroup analysis (MGA), it is found that there are significant differences between three travel motivations (i.e. exc…

  • Examining young Chinese consumers’ engagement in restaurant food waste mitigation from the perspective of cultural values and information publicity

    Open Access•Fei Long, Can-Seng Ooi et al.•ARTICLE•Appetite•2022•Cited by: 1•References: 51

  • Halal Food Performance and Its Influence on Patron Retention Process at Tourism Destination

    Open Access•H Han, Linda Heejung Lho et al.•ARTICLE•International Journal of…•2021

    Muslim tourism is one of the most rapidly developing sectors in the international tourism industry. Nevertheless, halal food performance and its relationship with international Muslim traveler decision-making and behaviors have not been sufficiently examined. The present research explored the influence of halal food performance, which encompasses availability, health/nutrition, accreditation, and cleanness/safety/hygiene factors, on the Muslim tr…

  • Voluntourism sustainability

    Abdul Hafaz Ngah, Abdul Halim Mohd Rahimi et al.•ARTICLE•Asia Pacific Journal of Tourism…•2021•References: 13

    In this study, the authors aim to unearth the factors influencing voluntourists’ behaviors. A quantitative approach along with a field survey at three Malaysian east coast island destinations is used. The findings reveal that environmental concern and intrinsic motivation significantly trigger attitude and satisfaction, and that affective image and satisfaction are important contributors to building voluntourists’ intention to sustain their motiv…

  • Exploring the Relationship between Travel Motivations and Information Sharing Behaviors on Social Media

    Fei Long, Norzalita Abd Aziz et al.•ARTICLE•Journal of China Tourism Research•2022•Cited by: 1•References: 9

    This research aims to explore the relationship between travel motivations and information sharing behaviors on social media in a context of Confucianism, and examine whether there are significant differences across gender. Partial least squares – structural equation modeling (PLS-SEM) was used for data analysis. By conducting a multigroup analysis (MGA), it is found that there are significant differences between three travel motivations (i.e. exc…

  • Examining young Chinese consumers’ engagement in restaurant food waste mitigation from the perspective of cultural values and information publicity

    Open Access•Fei Long, Can-Seng Ooi et al.•ARTICLE•Appetite•2022•Cited by: 1•References: 51

  • Halal Food Performance and Its Influence on Patron Retention Process at Tourism Destination

    Open Access•H Han, Linda Heejung Lho et al.•ARTICLE•International Journal of…•2021

    Muslim tourism is one of the most rapidly developing sectors in the international tourism industry. Nevertheless, halal food performance and its relationship with international Muslim traveler decision-making and behaviors have not been sufficiently examined. The present research explored the influence of halal food performance, which encompasses availability, health/nutrition, accreditation, and cleanness/safety/hygiene factors, on the Muslim tr…

  • Voluntourism sustainability

    Abdul Hafaz Ngah, Abdul Halim Mohd Rahimi et al.•ARTICLE•Asia Pacific Journal of Tourism…•2021•References: 13

    In this study, the authors aim to unearth the factors influencing voluntourists’ behaviors. A quantitative approach along with a field survey at three Malaysian east coast island destinations is used. The findings reveal that environmental concern and intrinsic motivation significantly trigger attitude and satisfaction, and that affective image and satisfaction are important contributors to building voluntourists’ intention to sustain their motiv…

  • Exploring Factors Contributing to Satisfaction and Willingness to Recommend in Scuba Diving Tourism

    Open Access•Siti Murni MAT ALI, Kalsitinoor SET et al.•ARTICLE•Journal of Environmental…•2022

    Satisfaction has become a major concern for the tourism businesses as it contributed to the willingness to recommend. This paper explores factors that contributed to satisfaction and willingness to recommend scuba diving tourism. The purposive sampling method was used to select the respondent for the survey which used questionnaires in Redang Island, Malaysia. By using SmartPLS, the study analysis confirms the importance of services, facilities, …

  • Exploring the Relationship between Travel Motivations and Information Sharing Behaviors on Social Media

    Fei Long, Norzalita Abd Aziz et al.•ARTICLE•Journal of China Tourism Research•2022•Cited by: 1•References: 9

    This research aims to explore the relationship between travel motivations and information sharing behaviors on social media in a context of Confucianism, and examine whether there are significant differences across gender. Partial least squares – structural equation modeling (PLS-SEM) was used for data analysis. By conducting a multigroup analysis (MGA), it is found that there are significant differences between three travel motivations (i.e. exc…

  • Examining young Chinese consumers’ engagement in restaurant food waste mitigation from the perspective of cultural values and information publicity

    Open Access•Fei Long, Can-Seng Ooi et al.•ARTICLE•Appetite•2022•Cited by: 1•References: 51

  • Do Science and Social Science Differ? Multi-Group Analysis (MGA) of the Willingness to Continue Online Learning

    Open Access•Abdul Hafaz Ngah, Nurul Izni Kamalrulzaman et al.•ARTICLE•Quality & Quantity•2023

  • Testing the Expectation Confirmation Theory on the Training Satisfaction Context

    Qais Abdel Aziz Albtoosh, Abdul Hafaz Ngah•ARTICLE•International Journal of Public…•2024

    The purpose of this study is to shed light on training satisfaction in Jordan, which is an indicator for training program efficiency and reflects the trainees’ reactions towards the training offered by the respective organizations. The benefits organizations gain from the training could improve their employees’ skills, abilities and knowledge. Moreover, they contribute to the high performance that has achieved the organization’s objectives. Globa…

  • Examining the Linkage between Transformational Leadership Styles and Succession Planning Programs in Malaysian Public Universities

    Rohana Ahmad, Abdul Hafaz Ngah et al.•ARTICLE•International Journal of Public…•2024

    This study examined transformational leadership and succession planning in Malaysian higher education. The study investigated how transformational leadership influences university staff career development and leadership preparation. Data were obtained from 300 university administrators and academics. The analysis was done using Smart PLS. The data revealed that idealised influence and inspirational motivation were positively and significantly ass…

  • Future behavioural of console gamers and mobile gamers

    Open Access•Syahrulanuar Ngah, Samar Rahi et al.•ARTICLE•Quality & Quantity•2024

  • Restaurant food waste among Chinese consumers in a group context

    Open Access•Fei Long, Can-Seng Ooi et al.•ARTICLE•British Food Journal•2024

    Purpose The objective of this study is to examine Chinese consumers' behavioural intentions to reduce restaurant food wastage (i.e. intentions to order moderate meal size, and to pack leftovers) in a group context from both psychological and cultural perspectives. Design/methodology/approach This paper used an online self-administered survey for data collection. The measurements were either adopted or adapted from prior studies on pro-environment…

  • Should women in logistics stay or switch? An application of the moderating effect of work-life balance in the self-determination theory to Malaysian young women

    Open Access•Syaza Fatimah Sukri, Nurul Haqimin Mohd Salleh et al.•ARTICLE•International Journal of…•2024

    The transport and logistics sector is described as non-traditional for women because the industry mostly employs men and the tasks undertaken are viewed as masculine. Therefore, the difficulties that women face when working in the transport and logistics sector are recognized as different from women working in traditional areas. Women continue to be under-represented, especially in the transport and logistics sector. Inequity and career barriers …

  • Explaining the Adoption of Chatbots

    Ramizatunnisah Jais, Abdul Hafaz Ngah et al.•ARTICLE•International Journal of Public…•2025

    This research aims to investigate the elements motivating Malaysian Government Agencies (MGA) to adopt chatbots. Using a snowball sampling technique, a sum of 262 valid questionnaires were gathered. Most of the direct effect toward intention to adopt were supported. The mediation analysis revealed a positive mediating role of OR in the relationship between BDA, OLC and GP with the intention to adopt chatbots. The Government Support moderated the …

Business (9 works) · Psychology (9 works) · Marketing (7 works) · Political science (7 works) · Sociology (7 works) · Geography (6 works) · Social Psychology (6 works) · Advertising (4 works) · Computer Science (4 works) · Tourism (4 works)

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