Todd Cherkasky
Biographic Data
| ID | 3567516 |
|---|---|
| NAME | Todd Cherkasky |
| GIVEN NAMES | Todd |
| FAMILY NAME | Cherkasky |
| SIGNATURE | CHERKASKY T |
| AFFILIATIONS | Rensselaer Polytechnic Institute |
| VERIFIED | No |
| TOTAL WORKS | 5 |
| TOTAL CITATIONS | 11 |
| WORKS AS AUTHOR | 5 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 1995 |
| LATEST PUBLICATION YEAR | 2010 |
| H-INDEX | 2 |
Ethnography in the Age of Analytics
As North America begins to emerge from the global financial crisis of 2008-2009, companies are turning up their investment dollars. This investment includes a renewed focus on what might loosely be called "the customer experience." In our recent consulting engagements, this focus often comes in the form of a clearly stated client demand for a very unclear concept - a "360 view of my customer." The metaphor conjures up a pantopticonal image of cus…
Ethnography and Quant
Labour‐management partnerships
Counter‐expertise and the politics of collaboration
(1998). Counter‐expertise and the politics of collaboration. Science as Culture: Vol. 7, Strategizing counter-expertise, pp. 145-172
Obscuring the human costs of expert systems
The growing number of artificial-intelligence applications in industry creates a tension between the hopeful perspective that the white-collar workforce will fill the increasing need for knowledge, and the reality that experts will increasingly be displaced by expert systems. The rhetoric of those who promote expert systems obscures the tension between the social programs of training and education, on the one hand, and technical fixes, on the oth…
Counter‐expertise and the politics of collaboration
(1998). Counter‐expertise and the politics of collaboration. Science as Culture: Vol. 7, Strategizing counter-expertise, pp. 145-172
Ethnography in the Age of Analytics
As North America begins to emerge from the global financial crisis of 2008-2009, companies are turning up their investment dollars. This investment includes a renewed focus on what might loosely be called "the customer experience." In our recent consulting engagements, this focus often comes in the form of a clearly stated client demand for a very unclear concept - a "360 view of my customer." The metaphor conjures up a pantopticonal image of cus…
Obscuring the human costs of expert systems
The growing number of artificial-intelligence applications in industry creates a tension between the hopeful perspective that the white-collar workforce will fill the increasing need for knowledge, and the reality that experts will increasingly be displaced by expert systems. The rhetoric of those who promote expert systems obscures the tension between the social programs of training and education, on the one hand, and technical fixes, on the oth…
Labour‐management partnerships
Counter‐expertise and the politics of collaboration
(1998). Counter‐expertise and the politics of collaboration. Science as Culture: Vol. 7, Strategizing counter-expertise, pp. 145-172
Ethnography in the Age of Analytics
As North America begins to emerge from the global financial crisis of 2008-2009, companies are turning up their investment dollars. This investment includes a renewed focus on what might loosely be called "the customer experience." In our recent consulting engagements, this focus often comes in the form of a clearly stated client demand for a very unclear concept - a "360 view of my customer." The metaphor conjures up a pantopticonal image of cus…
Ethnography and Quant
Political science (4 works) · Public relations (4 works) · Sociology (4 works) · Computer Science (3 works) · Business (2 works) · Economics (2 works) · Ethnography (2 works) · Knowledge management (2 works) · Law (2 works) · Analytics (1 work)