José María Peiró Silla
Biographic Data
| ID | 3572931 |
|---|---|
| NAME | José María Peiró Silla |
| GIVEN NAMES | José María Peiró |
| FAMILY NAME | Silla |
| SIGNATURE | SILLA J M P |
| AFFILIATIONS | Universitat de València |
| ORCID | 0000-0001-5293-0355 |
| VERIFIED | Yes |
| TOTAL WORKS | 26 |
| TOTAL CITATIONS | 16 |
| AUTHOR COUNT | 26 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2001 |
| LATEST PUBLICATION YEAR | 2025 |
| H-INDEX | 2 |
Organizational Citizenship Behavior and Purpose in Life
The sustainability of careers has become a topic of relevance in the shift from a traditional concept of career to more self-directed, boundaryless careers. In this context, it’s recognized that, while employees manage their careers, organizations should support their development. The present study aims to analyze the dynamics of reciprocal relationships between two components of the primary indicators of sustainable careers, namely, well-being (…
A Humanized Development of Artificial Intelligence in Organizations. Recommendations From the on Work and Organizational Psychology
La incorporación de la Inteligencia Artificial (IA) en las organizaciones y en la gestión de recursos humanos es una fuerza transformadora que revolucionará el mundo del trabajo y el papel de los psicólogos organizacionales. Este escenario presenta nuevas oportunidades y posibles beneficios junto con importantes desafíos, incluyendo posibles violaciones de derechos, nuevas formas de exclusión social, efectos adversos en grupos vulnerables y acces…
The Construct of Job Insecurity at Multiple Levels
Over the years, job insecurity has accumulated important scholarly work. As a result, research has identified multiple constructs that involve employees' concerns about job loss. Most of these are individual-level constructs (e.g., subjective and objective job insecurity), but, recently, an incipient body of literature has adopted a multilevel perspective by understanding job insecurity as a collective phenomenon (e.g., job insecurity climate, st…
Employees’ Work Patterns–Office Type Fit and the Dynamic Relationship Between Flow and Performance
Organizations must improve their employees’ performance in order to compete effectively. Evidence shows that flow experiences enhance performance. However, a dynamic approach to this phenomenon is needed. Furthermore, different work patterns (based on task profiles) can have specific environmental requirements (office types). This research aims to analyze the dynamic relationship between office workers’ flow and in‐role and extra‐role performance…
Spillover outcomes of job insecurity
A vast literature on job insecurity can be found. However, there are still several significant research gaps. Little attention has been paid to the spillover effect of job insecurity on employees’ family, and the role of gender in relation to job insecurity is unclear. Hence, the purpose of this study was twofold: first, to analyse the potentially detrimental effects of job insecurity on employees’ families (e.g., family satisfaction, family cohe…
Exploring the dynamics of protean career orientation, career management behaviors, and subjective career success
Due to increased dynamics in the world of work and the resulting responsibility of individuals to shape their careers more independently, there is an increased need to focus on the individual as an active agent in the development of a successful career. Drawing on action regulation theory, this four-wave longitudinal study investigates the dynamic relations between protean career orientation, engagement in career self-management behaviors, and su…
The lagged influence of organizations' human resources practices on employees' career sustainability
From Happiness Orientations to Work Performance
In organizations, psychologists have often tried to promote employees' well-being and performance, and this can be achieved through different pathways. The happy-productive worker thesis states that 'happy' workers perform better than 'unhappy' ones. However, most studies have focused on hedonic well-being at the expense of the person's eudaimonic experience. This study examines whether orientations to happiness (i.e., life of pleasure/meaning) a…
The Happy-Productive Worker Model and Beyond
According to the happy-productive worker thesis (HPWT), "happy" workers perform better than "less happy" ones. This study aimed to explore the different patterns of relationships between performance and wellbeing, synergistic (i.e., unhappy-unproductive and happy-productive) and antagonistic (i.e., happy-unproductive and unhappy-productive), taking into account different operationalizations of wellbeing (i.e., hedonic vs. eudaimonic) and performa…
Four Wellbeing Patterns and their Antecedents in Millennials at Work
Literature suggests that job satisfaction and health are related to each other in a synergic way. However, this might not always be the case, and they may present misaligned relationships. Considering job satisfaction and mental health as indicators of wellbeing at work, we aim to identify four patterns (i.e., satisfied-healthy, unsatisfied-unhealthy, satisfied-unhealthy, and unsatisfied-healthy) and some of their antecedents. In a sample of 783 …
How Work Characteristics Are Related to European Workers’ Psychological Well-Being. A Comparison of Two Age Groups
This study aimed to analyze the mechanisms through which work characteristics are related to psychological well-being, exploring the mediational role of work meaningfulness and job satisfaction, and investigating differences in the patterns of relationships between two age groups. The sample was composed of 36,896 workers from the 5th European Working Conditions Survey. Structural equation modeling analyses and multiple group analyses were perfor…
From Office Environmental Stressors to Work Performance
Background : Different studies have shown a relationship between office environmental stressors and performance. However, studying environmental stress in the workplace requires analyzing more specific patterns to generate knowledge about the type of employees who are more or less vulnerable to environmental stressors. The present study analyzes the mediating role of health symptoms and negative emotions in the relationship between stressors and …
Cortical inhibitory and excitatory function in drug-naive generalized anxiety disorder
The present study provided direct evidence to support that generalized anxiety disorder is characterized by impaired intra-cortical facilitation of motor cortex, suggesting glutamate-related excitatory dysfunction may play a key role in pathological anxiety.
Linking Employees' Extra-Role Efforts to Customer Satisfaction
Our main goal was to test the moderating role of customer complaints ("presence" vs. "absence") in the links from extra-role customer service (ERCS) to customer satisfaction. To this end, we conducted two independent survey studies in two service settings: hotels and service-centers for individuals with intellectual disability. A total of 571 hotel customers and 876 legal guardians of individuals with intellectual disability participated in the s…
A qualidade do intercâmbio líder-membro (LMX) e o clima psicológico
Embora a relação entre o clima e a liderança esteja presente em diferentes abordagens teóricas, existe pouca investigação que contribua para compreender o processo de desenvolvimento de ambos os fenómenos de um modo integrado. Kozlowski e Doherty (1989) desenvolvem uma abordagem para a formação do clima organizacional, com a qual integram a teoria do intercâmbio líder-membro (LMX) e propõem um modelo teórico em que especificam os mecanismos que a…
Humane Orientation as a New Cultural Dimension of the GLOBE Project
We validate, extend, and empirically and theoretically criticize the cultural dimension of humane orientation of the project GLOBE (Global Leadership and Organizational Behavior Effectiveness Research Program). Theoretically, humane orientation is not just a one-dimensionally positive concept about being caring, altruistic, and kind to others as discussed by Kabasakal and Bodur (2004), but there is also a certain ambivalence to this concept. We s…
Cross‐national outcomes of stress appraisal
Purpose The present study aims to analyze the role of the appraisal of stressors as harmful and threatening (distress) and/or as opportunities and challenges (eustress) in inducing negative (burnout) and positive (engagement) effects. It compares appraisal of occupational stressors in Poland and Spain and looks for differences between these countries in the associations between different types of appraisals and their positive and negative outcome…
Linking Functional and Relational Service Quality to Customer Satisfaction and Loyalty
This study assessed differences between men and women in the association of perceptions of service quality with customer evaluations. Functional (efficiency with which the service is delivered) and relational (customers' emotional benefits, beyond the core performance, related to the social interaction of customers with employees) dimensions of service quality were measured as well as customer satisfaction and loyalty. The sample of 277 customers…
Roles of Participation and Feedback in Group Potency
The roles of group participation and group performance feedback were examined as antecedents of group potency, i.e., beliefs shared among a work group's members about the general effectiveness of the work group. Also examined were how group participation and the congruence of the feedback received from different sources about performance predicted convergence in members' beliefs about group effectiveness. The sample comprised 61 work groups of pr…
Trust and social capital in teams and organizations - antecedents, dynamics, benefits and limitations
The trust episode in organizations
Taking into account that research on organizational trust is fragmented, the present article proposes an integrated view of the episode of trust in organizations. To this end, the authors define trust and analyze its proximal and distal sources. They also examine the potential role of context, again considering proximal and distal facets. In addition, they explore the consequences of organizational trust leading to private and public social capit…
The Individual in the Changing Working Life
Working life has been the subject of great change in recent years with contemporary conditions generally providing increased opportunities and autonomy for individuals. But these benefits can coincide with greater demands and responsibilities, increasing the pressure to work outside of traditional working hours and so creating conflict between work and family life. This book contributes towards our understanding of contemporary working life, cons…
Linking Organizational Resources and Work Engagement to Employee Performance and Customer Loyalty
This study examined the mediating role of service climate in the prediction of employee performance and customer loyalty. Contact employees (N=342) from 114 service units (58 hotel front desks and 56 restaurants) provided information about organizational resources, engagement, and service climate. Furthermore, customers (N=1,140) from these units provided information on employee performance and customer loyalty. Structural equation modeling analy…
Linking Organizational Justice to Burnout
This study tested the links from organizational justice with burnout and the moderating role of sex in these relationships. A total of 279 contact employees (149 men and 130 women) were surveyed in 59 hotels. A questionnaire was used to measure distributive, procedural, and interactional justice as well as employees' burnout (exhaustion, cynicism, and efficacy). Hierarchical regression models, calculated to test the hypothesized effects, indicate…
Job characteristics, physical and psychological symptoms, and social support as antecedents of sickness absence among men and women in the private industrial sector
Job characteristics, physical and psychological symptoms, and social support as antecedents of sickness absence among men and women in the private industrial sector
Trust and social capital in teams and organizations - antecedents, dynamics, benefits and limitations
Linking Employees' Extra-Role Efforts to Customer Satisfaction
Our main goal was to test the moderating role of customer complaints ("presence" vs. "absence") in the links from extra-role customer service (ERCS) to customer satisfaction. To this end, we conducted two independent survey studies in two service settings: hotels and service-centers for individuals with intellectual disability. A total of 571 hotel customers and 876 legal guardians of individuals with intellectual disability participated in the s…
Humane Orientation as a New Cultural Dimension of the GLOBE Project
We validate, extend, and empirically and theoretically criticize the cultural dimension of humane orientation of the project GLOBE (Global Leadership and Organizational Behavior Effectiveness Research Program). Theoretically, humane orientation is not just a one-dimensionally positive concept about being caring, altruistic, and kind to others as discussed by Kabasakal and Bodur (2004), but there is also a certain ambivalence to this concept. We s…
The trust episode in organizations
Taking into account that research on organizational trust is fragmented, the present article proposes an integrated view of the episode of trust in organizations. To this end, the authors define trust and analyze its proximal and distal sources. They also examine the potential role of context, again considering proximal and distal facets. In addition, they explore the consequences of organizational trust leading to private and public social capit…
Relationships among Perceived Justice, Customers' Satisfaction, and Behavioral Intentions
This article tested the gender differences in the relationships between perceptions of justice, customers' satisfaction, and behavioral intentions. The sample consisted of 334 subjects (205 men and 129 women) surveyed in 38 hotels located in Spain. A questionnaire was used to measure distributive, procedural, and interactional justice as well as customers' responses of satisfaction and intentions. Analysis showed that the correlation between scor…
Job characteristics, physical and psychological symptoms, and social support as antecedents of sickness absence among men and women in the private industrial sector
Linking Organizational Resources and Work Engagement to Employee Performance and Customer Loyalty
This study examined the mediating role of service climate in the prediction of employee performance and customer loyalty. Contact employees (N=342) from 114 service units (58 hotel front desks and 56 restaurants) provided information about organizational resources, engagement, and service climate. Furthermore, customers (N=1,140) from these units provided information on employee performance and customer loyalty. Structural equation modeling analy…
Linking Organizational Justice to Burnout
This study tested the links from organizational justice with burnout and the moderating role of sex in these relationships. A total of 279 contact employees (149 men and 130 women) were surveyed in 59 hotels. A questionnaire was used to measure distributive, procedural, and interactional justice as well as employees' burnout (exhaustion, cynicism, and efficacy). Hierarchical regression models, calculated to test the hypothesized effects, indicate…
The Individual in the Changing Working Life
Working life has been the subject of great change in recent years with contemporary conditions generally providing increased opportunities and autonomy for individuals. But these benefits can coincide with greater demands and responsibilities, increasing the pressure to work outside of traditional working hours and so creating conflict between work and family life. This book contributes towards our understanding of contemporary working life, cons…
Roles of Participation and Feedback in Group Potency
The roles of group participation and group performance feedback were examined as antecedents of group potency, i.e., beliefs shared among a work group's members about the general effectiveness of the work group. Also examined were how group participation and the congruence of the feedback received from different sources about performance predicted convergence in members' beliefs about group effectiveness. The sample comprised 61 work groups of pr…
Trust and social capital in teams and organizations - antecedents, dynamics, benefits and limitations
The trust episode in organizations
Taking into account that research on organizational trust is fragmented, the present article proposes an integrated view of the episode of trust in organizations. To this end, the authors define trust and analyze its proximal and distal sources. They also examine the potential role of context, again considering proximal and distal facets. In addition, they explore the consequences of organizational trust leading to private and public social capit…
Linking Functional and Relational Service Quality to Customer Satisfaction and Loyalty
This study assessed differences between men and women in the association of perceptions of service quality with customer evaluations. Functional (efficiency with which the service is delivered) and relational (customers' emotional benefits, beyond the core performance, related to the social interaction of customers with employees) dimensions of service quality were measured as well as customer satisfaction and loyalty. The sample of 277 customers…
Cross‐national outcomes of stress appraisal
Purpose The present study aims to analyze the role of the appraisal of stressors as harmful and threatening (distress) and/or as opportunities and challenges (eustress) in inducing negative (burnout) and positive (engagement) effects. It compares appraisal of occupational stressors in Poland and Spain and looks for differences between these countries in the associations between different types of appraisals and their positive and negative outcome…
Humane Orientation as a New Cultural Dimension of the GLOBE Project
We validate, extend, and empirically and theoretically criticize the cultural dimension of humane orientation of the project GLOBE (Global Leadership and Organizational Behavior Effectiveness Research Program). Theoretically, humane orientation is not just a one-dimensionally positive concept about being caring, altruistic, and kind to others as discussed by Kabasakal and Bodur (2004), but there is also a certain ambivalence to this concept. We s…
A qualidade do intercâmbio líder-membro (LMX) e o clima psicológico
Embora a relação entre o clima e a liderança esteja presente em diferentes abordagens teóricas, existe pouca investigação que contribua para compreender o processo de desenvolvimento de ambos os fenómenos de um modo integrado. Kozlowski e Doherty (1989) desenvolvem uma abordagem para a formação do clima organizacional, com a qual integram a teoria do intercâmbio líder-membro (LMX) e propõem um modelo teórico em que especificam os mecanismos que a…
Cortical inhibitory and excitatory function in drug-naive generalized anxiety disorder
The present study provided direct evidence to support that generalized anxiety disorder is characterized by impaired intra-cortical facilitation of motor cortex, suggesting glutamate-related excitatory dysfunction may play a key role in pathological anxiety.
Linking Employees' Extra-Role Efforts to Customer Satisfaction
Our main goal was to test the moderating role of customer complaints ("presence" vs. "absence") in the links from extra-role customer service (ERCS) to customer satisfaction. To this end, we conducted two independent survey studies in two service settings: hotels and service-centers for individuals with intellectual disability. A total of 571 hotel customers and 876 legal guardians of individuals with intellectual disability participated in the s…
Four Wellbeing Patterns and their Antecedents in Millennials at Work
Literature suggests that job satisfaction and health are related to each other in a synergic way. However, this might not always be the case, and they may present misaligned relationships. Considering job satisfaction and mental health as indicators of wellbeing at work, we aim to identify four patterns (i.e., satisfied-healthy, unsatisfied-unhealthy, satisfied-unhealthy, and unsatisfied-healthy) and some of their antecedents. In a sample of 783 …
How Work Characteristics Are Related to European Workers’ Psychological Well-Being. A Comparison of Two Age Groups
This study aimed to analyze the mechanisms through which work characteristics are related to psychological well-being, exploring the mediational role of work meaningfulness and job satisfaction, and investigating differences in the patterns of relationships between two age groups. The sample was composed of 36,896 workers from the 5th European Working Conditions Survey. Structural equation modeling analyses and multiple group analyses were perfor…
From Office Environmental Stressors to Work Performance
Background : Different studies have shown a relationship between office environmental stressors and performance. However, studying environmental stress in the workplace requires analyzing more specific patterns to generate knowledge about the type of employees who are more or less vulnerable to environmental stressors. The present study analyzes the mediating role of health symptoms and negative emotions in the relationship between stressors and …
From Happiness Orientations to Work Performance
In organizations, psychologists have often tried to promote employees' well-being and performance, and this can be achieved through different pathways. The happy-productive worker thesis states that 'happy' workers perform better than 'unhappy' ones. However, most studies have focused on hedonic well-being at the expense of the person's eudaimonic experience. This study examines whether orientations to happiness (i.e., life of pleasure/meaning) a…
The Happy-Productive Worker Model and Beyond
According to the happy-productive worker thesis (HPWT), "happy" workers perform better than "less happy" ones. This study aimed to explore the different patterns of relationships between performance and wellbeing, synergistic (i.e., unhappy-unproductive and happy-productive) and antagonistic (i.e., happy-unproductive and unhappy-productive), taking into account different operationalizations of wellbeing (i.e., hedonic vs. eudaimonic) and performa…
The lagged influence of organizations' human resources practices on employees' career sustainability
Employees’ Work Patterns–Office Type Fit and the Dynamic Relationship Between Flow and Performance
Organizations must improve their employees’ performance in order to compete effectively. Evidence shows that flow experiences enhance performance. However, a dynamic approach to this phenomenon is needed. Furthermore, different work patterns (based on task profiles) can have specific environmental requirements (office types). This research aims to analyze the dynamic relationship between office workers’ flow and in‐role and extra‐role performance…
Spillover outcomes of job insecurity
A vast literature on job insecurity can be found. However, there are still several significant research gaps. Little attention has been paid to the spillover effect of job insecurity on employees’ family, and the role of gender in relation to job insecurity is unclear. Hence, the purpose of this study was twofold: first, to analyse the potentially detrimental effects of job insecurity on employees’ families (e.g., family satisfaction, family cohe…
Exploring the dynamics of protean career orientation, career management behaviors, and subjective career success
Due to increased dynamics in the world of work and the resulting responsibility of individuals to shape their careers more independently, there is an increased need to focus on the individual as an active agent in the development of a successful career. Drawing on action regulation theory, this four-wave longitudinal study investigates the dynamic relations between protean career orientation, engagement in career self-management behaviors, and su…
The Construct of Job Insecurity at Multiple Levels
Over the years, job insecurity has accumulated important scholarly work. As a result, research has identified multiple constructs that involve employees' concerns about job loss. Most of these are individual-level constructs (e.g., subjective and objective job insecurity), but, recently, an incipient body of literature has adopted a multilevel perspective by understanding job insecurity as a collective phenomenon (e.g., job insecurity climate, st…
Organizational Citizenship Behavior and Purpose in Life
The sustainability of careers has become a topic of relevance in the shift from a traditional concept of career to more self-directed, boundaryless careers. In this context, it’s recognized that, while employees manage their careers, organizations should support their development. The present study aims to analyze the dynamics of reciprocal relationships between two components of the primary indicators of sustainable careers, namely, well-being (…
Psychology (24 works) · Social Psychology (21 works) · Job Satisfaction and Organizational Behavior (13 works) · Social Psychology (13 works) · Computer Science (9 works) · Political science (8 works) · Workplace Health and Well-being (7 works) · Business (6 works) · Employment and Welfare Studies (6 works) · Sociology (6 works)