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Zhilin Yang

Biographic Data

ID3600822
NAMEZhilin Yang
GIVEN NAMESZhilin
FAMILY NAMEYang
SIGNATUREYANG Z
AFFILIATIONSCity University of Hong Kong
ORCID0000-0003-0944-4903
VERIFIEDYes
TOTAL WORKS9
TOTAL CITATIONS2
WORKS AS AUTHOR9
WORKS AS EDITOR0
FIRST PUBLICATION YEAR2004
LATEST PUBLICATION YEAR2025
H-INDEX1
  • Paleoproductivity development during the last 350 ka in the Guaymas Basin, central of the gulf of California

    Open Access•Peekamon Ponmanee, Lihua Ran et al.•ARTICLE•Quaternary International•2025

  • When the Automated fire Backfires

    Open Access•Chenfeng Yan, Quan Chen et al.•ARTICLE•Journal of Business Ethics•2024

  • Too anthropomorphized to keep distance

    Open Access•Ling Jiang, Alice Ling Jiang et al.•ARTICLE•Appetite•2024•Cited by: 2•References: 61

  • Which Privacy Policy Works, Privacy Assurance or Personalization Declaration? An Investigation of Privacy Policies and Privacy Concerns

    Open Access•Fue ZENG, Qing Ye et al.•ARTICLE•Journal of Business Ethics•2022

  • Trust Erosion During Industry-Wide Crises

    Open Access•Shijiao Chen, Jing A Zhang et al.•ARTICLE•Journal of Business Ethics•2022

  • How Human–Chatbot Interaction Impairs Charitable Giving

    Open Access•Yuanyuan Zhou, Zhuoying Fei et al.•ARTICLE•Journal of Business Ethics•2022

  • Political and community logics jointly affect ‘social distancing’ compliance

    Open Access•Shaohan Cai, Xiaoyan Wang et al.•ARTICLE•Sustainable Cities and Society•2021

  • Guanxi

    Zhilin Yang•ARTICLE•American Journal of Sociology•2019

  • Customer perceived value, satisfaction, and loyalty

    Open Access•Zhilin Yang, Robin T Peterson•ARTICLE•Psychology and Marketing•2004

    It is a marketplace reality that marketing managers sometimes inflict switching costs on their customers, to inhibit them from defecting to new suppliers. In a competitive setting, such as the Internet market, where competition may be only one click away, has the potential of switching costs as an exit barrier and a binding ingredient of customer loyalty become altered? To address that issue, this article examines the moderating effects of switch…

  • Too anthropomorphized to keep distance

    Open Access•Ling Jiang, Alice Ling Jiang et al.•ARTICLE•Appetite•2024•Cited by: 2•References: 61

  • Customer perceived value, satisfaction, and loyalty

    Open Access•Zhilin Yang, Robin T Peterson•ARTICLE•Psychology and Marketing•2004

    It is a marketplace reality that marketing managers sometimes inflict switching costs on their customers, to inhibit them from defecting to new suppliers. In a competitive setting, such as the Internet market, where competition may be only one click away, has the potential of switching costs as an exit barrier and a binding ingredient of customer loyalty become altered? To address that issue, this article examines the moderating effects of switch…

  • Guanxi

    Zhilin Yang•ARTICLE•American Journal of Sociology•2019

  • Political and community logics jointly affect ‘social distancing’ compliance

    Open Access•Shaohan Cai, Xiaoyan Wang et al.•ARTICLE•Sustainable Cities and Society•2021

  • Which Privacy Policy Works, Privacy Assurance or Personalization Declaration? An Investigation of Privacy Policies and Privacy Concerns

    Open Access•Fue ZENG, Qing Ye et al.•ARTICLE•Journal of Business Ethics•2022

  • Trust Erosion During Industry-Wide Crises

    Open Access•Shijiao Chen, Jing A Zhang et al.•ARTICLE•Journal of Business Ethics•2022

  • How Human–Chatbot Interaction Impairs Charitable Giving

    Open Access•Yuanyuan Zhou, Zhuoying Fei et al.•ARTICLE•Journal of Business Ethics•2022

  • When the Automated fire Backfires

    Open Access•Chenfeng Yan, Quan Chen et al.•ARTICLE•Journal of Business Ethics•2024

  • Too anthropomorphized to keep distance

    Open Access•Ling Jiang, Alice Ling Jiang et al.•ARTICLE•Appetite•2024•Cited by: 2•References: 61

  • Paleoproductivity development during the last 350 ka in the Guaymas Basin, central of the gulf of California

    Open Access•Peekamon Ponmanee, Lihua Ran et al.•ARTICLE•Quaternary International•2025

Business (5 works) · Computer Science (5 works) · Political science (5 works) · Law (4 works) · Psychology (4 works) · Sociology (4 works) · Business ethics (3 works) · Marketing (3 works) · Psychology of Moral and Emotional Judgment (3 works) · Public relations (3 works)

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