Zhibin Lin

Biographic Data

ID3600920
NAMEZhibin Lin
GIVEN NAMESZhibin
FAMILY NAMELin
SIGNATURELIN Z
AFFILIATIONSDurham University
ORCID0000-0001-5575-2216
VERIFIEDYes
TOTAL WORKS39
TOTAL CITATIONS105
AUTHOR COUNT39
EDITOR COUNT0
FIRST PUBLICATION YEAR2006
LATEST PUBLICATION YEAR2026
H-INDEX6

  • Pathways to prosperity: How tourism industry training reduces poverty

    Open AccessPanpan Sun, Songshan Huang et al.ARTICLETourism Economics2026

    This study investigates the effects of tourism industry training (TIT) on poverty alleviation, considering both direct and indirect pathways. Integrating labour mobility theory, human capital theory, and the tourism-led growth (TLG) hypothesis, we propose a new theoretical framework. Based on panel data from 29 Chinese provinces between 2000 and 2019, the empirical results show that TIT has a significant negative effect on poverty level, depth, a…

  • Antecedents of user co-creation on transactional two-sided digital platforms and their impact on brand love: An affordance perspective

    Zhibin Lin, Pantea Foroudi et al.ARTICLEInternet Research2026

    Purpose Airbnb is one of the world's most successful transactional two-sided digital platforms (TTDPs). However, our understanding of users' motivations for using platforms for value co-creation is limited. This study uses affordance theory to examine the relationships between user perceptions of several key features of the Airbnb platform, value co-creation, and, consequently, brand love. Design/methodology/approach We collected data via a quest…

  • How internal and external corporate social responsibility reduce employee turnover: The mediating roles of affective commitment and organizational citizenship behavior

    Huiwen He, Zhibin Lin et al.ARTICLEJournal of Sustainable Tourism2026

    Tourism and hospitality organizations invest heavily in corporate social responsibility (CSR) initiatives, yet employee turnover rates persistently outpace other sectors, suggesting disconnect between CSR design and retention outcomes. Drawing on attribution theory and signaling theory, this study investigates how internal CSR, directed toward employees, and external CSR, directed toward the community, help reduce turnover. Using survey data from…

  • Escape to express: Tourist identity and self-disclosure

    Open AccessJihao Hu, Hanyu Chen et al.ARTICLEAnnals of Tourism Research2026References: 62

  • The echoes of social media friends’ travels: Social influence and venue selection in a hyperconnected world

    Open AccessXingwei Yang, Zhibin Lin et al.ARTICLEHumanities and Social Sciences…2025

    This research examines how social media friends influence each other’s travel decisions by investigating the roles of geographic distance and venue type. Through analysis of over 22 million check-ins from 112,000 users across Foursquare and Twitter platforms, we provide unprecedented empirical evidence of how social influence manifests in actual travel behaviors. Our findings reveal two key patterns: social influence diminishes systematically wit…

  • Smooth or sticky? An analysis of service variability

    Open AccessJianlan Zhong, Zhibin Lin et al.ARTICLEHumanities and Social Sciences…2025

    This study examines the impact of service variability on customer-perceived service quality across various stages of the customer experience journey. Through a behavioral experiment, the findings reveal that the overall perceived service quality is influenced by the interplay between the mean and variability of service quality. Positive variability can elevate service quality at specific phases, yet its impact is contingent on the average service…

  • How status demotion undermines loyalty: The role of reciprocity norm and attribution of blame

    Ji Wen, Yanbo Yao et al.ARTICLECurrent Issues in Tourism2025

    Although loyalty programs have been widely used to enhance customer retention, few studies have investigated how status demotion impacts customer loyalty. To address this issue, we proposed a new theoretical framework by integrating reciprocity theory and attribution theory, and conducted two scenario-based experiments and a survey. The results indicate that status demotion reduces loyalty, with the reciprocity norm mediating the effect. The demo…

  • Years of Research in Tourism: Insights from a Probabilistic Topic-Modeling Literature Analysis

    Open AccessYazwand Palanichamy, Mehdi Kargar et al.ARTICLESAGE Open2025

    This study aims to explore the topical growth, patterns, and trends of importance in tourism research over the past three decades (1990–2019). By leveraging a large corpus of 18,725 abstracts from 20 leading tourism journals, we employ latent Dirichlet allocation (LDA) to identify, quantify, and semantically interpret the predominant research themes and their evolution within the tourism discipline. The analysis reveals topic distributions across…

  • From Faces to Feels: The Impact of Human Images on Online Review Usefulness

    Open AccessLuqi Wang, Ye Chen et al.ARTICLETravel Research Bulletin2025

    This research draws upon visual rhetoric theory to investigate the influence of user-generated photos containing human images on the perceived usefulness of online reviews, the mediating role of perceived support, and the moderating effect of rebate disclosure. We conducted six empirical studies, including a social media analytics study and five experimental studies. The results indicate that online reviews containing human images, especially tho…

  • Igniting creativity through travel: The roles of interest, cognitive flexibility, and destination information presentation style

    Open AccessLujun Su, Huixuan Chen et al.ARTICLETourism Management2025Cited by: 2References: 52

    Despite the assumed link between tourism and creativity, research remains limited, and findings are inconsistent. This study draws on trait activation theory and broaden-and-build theory of positive emotions to propose a theoretical model that explores how environmental novelty influences tourist creativity. We argue that environmental novelty evokes interest, fostering cognitive flexibility and enhancing creativity. The presentation style of des…

  • Robots make me feel more like a human! Investigating how employee-robot engagement reduces workplace depersonalization

    Open AccessXin Liu, Lu Zhang et al.ARTICLETourism Management2025References: 70

  • No man is an island: Will service robots reduce employee loneliness

    Open AccessXin Liu, Zhibin Lin et al.ARTICLETourism Management2025Cited by: 3References: 93

  • Curating wellness: Exploring healing experiences in digitally transformed museums

    Open AccessJiankai Wu, Jane Wu et al.ARTICLETourism Management2025Cited by: 3References: 40

  • Mindset matters: Mitigating negative spillover effects in service failures

    Open AccessHanyu Chen, Jihao Hu et al.ARTICLETourism Management2025Cited by: 3References: 88

  • Unlocking Potential: Macro Insights Into the Evolution of a Multi-Destination Tourism Innovation Network

    Open AccessPanpan Sun, Zhibin Lin et al.ARTICLETravel Research Bulletin2025References: 56

    This study investigates the evolution of a multi-destination tourism innovation network, focusing on the city destination as the unit of analysis. We analyzed a 21-year panel dataset of China’s Yangtze River Delta’s tourism innovation network. Results show that the network has evolved from simplicity and looseness to complexity and compactness. Geographical proximity, differences in tourism development foundations, research institutes, and resear…

  • Effective Pro-environmental Communication: Message Framing and Context Congruency Effect

    Open AccessJiehang Song, Zhibin Lin et al.ARTICLETravel Research Bulletin2025Cited by: 6References: 70

    This research investigates the effectiveness of two types of message framing in pro-environmental communication: prescriptive versus proscriptive appeals in daily and tourism contexts. Two experimental studies were conducted. Study 1a focused on natural park and street park scenarios, while Study 1b examined hotel and office scenarios. Study 2 replicated Study 1 and further explored the mediating role of anticipated pride and guilt. The results i…

  • Hotel employee resilience during a crisis: Conceptual and scale development

    Jiangchi Zhang, Chaowu Xie et al.ARTICLECurrent Issues in Tourism2024

    This research aims to address the lack of research on hotel employee resilience during a crisis (HERC) and the absence of a measurement scale to assess it. A mixed-method approach was used to conceptualize HERC, identify its dimensions, and build a measurement scale. In Study 1, an online survey of 69 employees from upscale hotels was conducted, revealing a five-factor HERC model comprising resistance, adaptability, cooperation, restoration, and …

  • Two birds with one stone: Goal conflict handling and its effect on well-being

    Open AccessLuqi Wang, Yuanyi Xu et al.ARTICLETourism Management2024References: 54

  • Rise through coping with service failures in tourism

    Open AccessLujun Su, Huixuan Chen et al.ARTICLEAnnals of Tourism Research2023Cited by: 7References: 39

    Service failure, a common stressor experienced by tourists during their travels, can have a far-reaching impact beyond the travel domain. This research investigates how tourists cope with service failure during their travels and its influence on their ability to rise through challenges and achieve personal growth. Through semi-structured interviews and four scenario-based experiments, we found that problem-focused coping generates a stronger sens…

  • Workplace loneliness, ego depletion and cyberloafing: Can leader problem-focused interpersonal emotion management help

    Open AccessHongling Yang, Zhibin Lin et al.ARTICLEInternet Research2022References: 17

    Purpose This study aims to explore whether and how workplace loneliness leads to cyberloafing and the role of leader problem-focused interpersonal emotion management in buffering this relationship. Design/methodology/approach Drawing on ego depletion theory, the authors propose that employees' workplace loneliness leads to cyberloafing via ego depletion, while leader interpersonal emotion management (i.e. leadership behavior targeted at managing …

  • Time apart while together: A smart trip design for group travelers

    Open AccessZhixue Liao, Weimin Zheng et al.ARTICLEAnnals of Tourism Research2022Cited by: 1References: 62

  • A Game Model for Medical Service Pricing Based on the Diagnosis Related Groups

    Open AccessJinli Duan, Zhibin Lin et al.ARTICLEFrontiers in Public Health2021

    Background: Currently there are various issues that exist in the medical institutions in China as a result of the price-setting in DRGs, which include the fact that medical institutions tend to choose patients and that the payment standard for complex cases cannot reasonably compensate the cost. Objective: The main objective is to prevent adverse selection problems in the operations of a diagnosis-related groups (DRGs) system with the game pricin…

  • All roads lead to the places of your interest: An on‐demand, ride‐sharing visitor transport service

    Open AccessWeimin Zheng, Xinyi Zhuang et al.ARTICLEInternational Journal of Tourism…2021

    Successful visitor transport within large tourist sites should balance visitor experience and operating costs. Inspired by the model of sharing economy, we design a “user‐centered” intelligent visitor transport system to improve the efficiency and quality of experience of transport service in large tourist sites. The system's core approach is a three‐stage heuristic model based on Pareto optimality. Results of the proposed service indicate a dras…

  • Technology strategies in emerging economies: Emerging issues, challenges and new research agenda

    Open AccessJoseph Amankwah-Amoah, Yaw A Debrah et al.ARTICLETechnological Forecasting and…2021

  • Subjective well-being, mobile social media and the enjoyment of tourism experience: A broaden-and-build perspective

    Open AccessYe Chen, Zhibin Lin et al.ARTICLEAsia Pacific Journal of Tourism…2021Cited by: 8References: 15

    Drawing on the broaden-and-build theory of positive emotions, this study treats tourist pre-existing subjective well-being as an antecedent to the use of mobile social media (MSM) for sharing tourism experiences. The study further examines how the sharing influences tourism experience. Data were collected from a sample of 1084 consumers who have experience of using MSM for sharing tourism experiences. The results show that subjective well-being h…