Allanah Johnston
Biographic Data
| ID | 3601024 |
|---|---|
| NAME | Allanah Johnston |
| GIVEN NAMES | Allanah |
| FAMILY NAME | Johnston |
| SIGNATURE | JOHNSTON A |
| AFFILIATIONS | Cardiff University |
| VERIFIED | No |
| TOTAL WORKS | 3 |
| TOTAL CITATIONS | 38 |
| WORKS AS AUTHOR | 3 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2008 |
| LATEST PUBLICATION YEAR | 2013 |
| H-INDEX | 3 |
Humor in organization
The paper discusses the current state of research and thinking about humor in organizations and the workplace. Perhaps constrained by rationalist assumptions and conceptions of work and organization as domains of the serious, humor in organizations has received relatively little attention in management and organization studies. Such relative neglect notwithstanding, there has been a steady stream of work over the last 50 years, increasing somewha…
Reclaiming authentic selves
This article analyses a study that reveals employees using humour to resist an organization's normative control attempts via a 'workplace justice' program. In an interesting 'doubling', the program used excerpts from the television comedy The Office which were intended to provide clear examples of inappropriate workplace behaviour and foster consensual understanding. However, The Office can be read as a parody of the performativity of management,…
Controlling Service Work
In order to understand the control of service work, most service literature has focused on its production while treating the customer as secondary. The consumption literature emphasizes the customer's role but lacks empirical evidence for its claims. Using an ethnographic study of an `exclusive' department store, this article aims to reduce the gap between these two bodies of literature by investigating how employees, management and customers con…
Reclaiming authentic selves
This article analyses a study that reveals employees using humour to resist an organization's normative control attempts via a 'workplace justice' program. In an interesting 'doubling', the program used excerpts from the television comedy The Office which were intended to provide clear examples of inappropriate workplace behaviour and foster consensual understanding. However, The Office can be read as a parody of the performativity of management,…
Humor in organization
The paper discusses the current state of research and thinking about humor in organizations and the workplace. Perhaps constrained by rationalist assumptions and conceptions of work and organization as domains of the serious, humor in organizations has received relatively little attention in management and organization studies. Such relative neglect notwithstanding, there has been a steady stream of work over the last 50 years, increasing somewha…
Controlling Service Work
In order to understand the control of service work, most service literature has focused on its production while treating the customer as secondary. The consumption literature emphasizes the customer's role but lacks empirical evidence for its claims. Using an ethnographic study of an `exclusive' department store, this article aims to reduce the gap between these two bodies of literature by investigating how employees, management and customers con…
Controlling Service Work
In order to understand the control of service work, most service literature has focused on its production while treating the customer as secondary. The consumption literature emphasizes the customer's role but lacks empirical evidence for its claims. Using an ethnographic study of an `exclusive' department store, this article aims to reduce the gap between these two bodies of literature by investigating how employees, management and customers con…
Reclaiming authentic selves
This article analyses a study that reveals employees using humour to resist an organization's normative control attempts via a 'workplace justice' program. In an interesting 'doubling', the program used excerpts from the television comedy The Office which were intended to provide clear examples of inappropriate workplace behaviour and foster consensual understanding. However, The Office can be read as a parody of the performativity of management,…
Humor in organization
The paper discusses the current state of research and thinking about humor in organizations and the workplace. Perhaps constrained by rationalist assumptions and conceptions of work and organization as domains of the serious, humor in organizations has received relatively little attention in management and organization studies. Such relative neglect notwithstanding, there has been a steady stream of work over the last 50 years, increasing somewha…
Emotional Labor in Professions (2 works) · Management and Organizational Studies (2 works) · Appropriation (1 work) · Business (1 work) · Consumption (sociology (1 work) · Control (management (1 work) · Economics (1 work) · Emotions and Moral Behavior (1 work) · Empirical research (1 work) · Engineering (1 work)