Nick Llewellyn
Biographic Data
| ID | 3603844 |
|---|---|
| NAME | Nick Llewellyn |
| GIVEN NAMES | Nick |
| FAMILY NAME | Llewellyn |
| SIGNATURE | LLEWELLYN N |
| AFFILIATIONS | University of Warwick |
| ORCID | 0000-0003-2872-6973 |
| VERIFIED | Yes |
| TOTAL WORKS | 16 |
| TOTAL CITATIONS | 103 |
| AUTHOR COUNT | 15 |
| EDITOR COUNT | 1 |
| FIRST PUBLICATION YEAR | 2005 |
| LATEST PUBLICATION YEAR | 2022 |
| H-INDEX | 7 |
Coalitions of touch: Balancing restraint and haptic soothing in the veterinary clinic
This article responds to recent calls to further incorporate the study of animal health care into the sociology of health and illness. It focuses on a theme with a long tradition in medical sociology, namely clinical communication, but explores matters distinctive to veterinary practice. Drawing on video recordings of 60 consultations across three small animal veterinary clinics in the United Kingdom, we explore how clients and veterinarians (or …
The Embodiment of Consumer Knowledge
An investigation into the embodiment of consumer knowledge is presented, drawing on ethnomethodology and the allied field of conversation analysis. Analyzing video recordings of 189 service encounters at the ticket desk of an art gallery, the study explores the embodiment of consumer knowledge, how consumer knowledge is witnessable from quotidian details of customers' embodied conduct, how they talk, move their bodies, gesture, handle objects, an…
Lies, defeasibility and morality-in-action: The interactional architecture of false claims in sales, telemarketing and debt collection work
Lying is known to be endemic in a range of business settings. However, to date, studies have not analysed how lies surface, and are spontaneously managed, in ‘real time’ interaction. Drawing on video and audio recordings, in this article we analyse how actors account for false claims produced in different settings, namely sales, telemarketing and debt collection. Drawing on resources from ethnomethodology and conversation analysis, lies are conce…
Money Talks: Communicative and Symbolic Functions of Cash Money
Cash is one of the most widespread and enduring symbolic resources for the accomplishment of social action. Yet the sociology of money has never paid much attention to cash, let alone practical uses of cash in actual transactions. The present article analyses this topic: how people project and recognise the actions, plans and understandings of market actors using cash. Communicative functions of cash are realised, it is shown, in and through the …
Microstructures of economic action: Talk, Interaction and the Bottom Line
This paper contributes to an expanding body of research that has analysed the interactional foundations of economic activity, and price determination, by quantifying the financial implications of different micro-interactional practices. Drawing on video recordings of naturalistic interaction the paper analyses a simple consumer choice, whether to pay one of two prices, the lower 'standard' price (£8.00) or the higher 'gift aid' (£8.80) price, to …
Garfinkel and Ethnomethodology
The order problem: Inference and interaction in interactive service work
This article analyses the work of issuing tickets to queuing customers, thereby contributing to the literature on interactive service work. It draws analytical attention to artful practices through which employees infer ticket orders from local configurations of talk, gesture and bodily movement. It reveals not only the practical reasoning deployed by the service worker, but also the agency of the customer in the course of encounters. Drawing upo…
The delicacy of the gift: Passing donations and leaving change
Based on the analysis of video recordings, this article analyses encounters where people give money to a Big Issue vendor ( The Big Issue is a UK magazine sold on the street by people who are homeless). The article describes practical ways people delineate and move between gift and market economies in the way they approached the vendor, produced verbal accounts, recovered objects from their person, shaped to pass money and so on. Delicate interac…
Walking Out on Air
This article explores walkouts from news interviews. The majority of these exhibit recurrent interactional features, which are described. Latent hostility becomes manifest at the very moment of the walkout. Just seconds before, there are few clues of the interviewee's forthcoming departure. Walkouts can thus appear as “outbursts.” Cases where hostilities remain almost entirely latent are then considered, where interviewees establish noncomplainin…
The gift in interaction: A Study of 'Picking-Up the Bill
This paper analyses the phenomenon of 'picking up the bill', thereby contributing to a resurgence of sociological interest in gift exchange. Drawing on ethnomethodology, it describes and locates a distinctive theoretical approach. Utilizing video recordings, the analysis considers the interactional constitution of gifts and how gift exchange is locally invoked via the norm of reciprocity. Recurrent practices are described, through which gifts are…
Organisation, Interaction and Practice: Studies of Ethnomethodology and Conversation Analysis
Work and organisation in real time: An introduction
No social institution can be treated as a self-subsistent entity which exists independently of the accounting practices of its participants. The reproduction of institutional settings and the accounting practices through which they are constituted is an elementary and fundamental fact of institutional life. And to demand that institutions function in independence from these reproductive processes is, to adapt an earlier observation of Garfinkel's…
Streetwise sales and the social order of city streets
This paper analyses how a Big Issue vendor approached passers-by and how they responded, how recognizable courses of social and economic activity were interactionally produced from initiation through to some conclusion. The paper recovers how the vendor's work was contextually embedded in the urban landscape, how it was constrained by, and actively shaped, the social order of the street. Drawing on video-audio recordings the paper contributes to …
Resisting corporate communications: Insights into folk linguistics
Focus group research is used to examine how employees read corporate communications, supplying empirical evidence of an apparently resilient and shared anti-management discourse at the shopfloor level. The main contribution of the article lies in showing how such traditional attitudes are reproduced through employees' cynical readings of corporate communications. The article complements more conventional modes of discourse analysis by exploring h…
Arguing against absent arguables: Organizing Audience Participation in Political Discourse
Based on the analysis of interaction during a public meeting, this article considers how people argue in sequential environments where direct interaction is precluded. The meeting in question was organized so the turns of audience speakers and local authority representatives were produced during different periods; initial actions and their oppositions, counters, etc., could be separated by anything up to 25 minutes. The article describes how spea…
Audience Participation in Political Discourse: A Study of Public Meetings
This article describes rhetorical and sequential resources used by audiences as they participate in political discourse.The data are recordings of Area Assemblies held in North London between 2001 and 2003.The research contributes to studies of political discourse, by describing the fine interactional organization of the seemingly 'unruly' scenes that arise when councillors and officers confront large numbers of angry residents
Streetwise sales and the social order of city streets
This paper analyses how a Big Issue vendor approached passers-by and how they responded, how recognizable courses of social and economic activity were interactionally produced from initiation through to some conclusion. The paper recovers how the vendor's work was contextually embedded in the urban landscape, how it was constrained by, and actively shaped, the social order of the street. Drawing on video-audio recordings the paper contributes to …
The order problem: Inference and interaction in interactive service work
This article analyses the work of issuing tickets to queuing customers, thereby contributing to the literature on interactive service work. It draws analytical attention to artful practices through which employees infer ticket orders from local configurations of talk, gesture and bodily movement. It reveals not only the practical reasoning deployed by the service worker, but also the agency of the customer in the course of encounters. Drawing upo…
The delicacy of the gift: Passing donations and leaving change
Based on the analysis of video recordings, this article analyses encounters where people give money to a Big Issue vendor ( The Big Issue is a UK magazine sold on the street by people who are homeless). The article describes practical ways people delineate and move between gift and market economies in the way they approached the vendor, produced verbal accounts, recovered objects from their person, shaped to pass money and so on. Delicate interac…
Resisting corporate communications: Insights into folk linguistics
Focus group research is used to examine how employees read corporate communications, supplying empirical evidence of an apparently resilient and shared anti-management discourse at the shopfloor level. The main contribution of the article lies in showing how such traditional attitudes are reproduced through employees' cynical readings of corporate communications. The article complements more conventional modes of discourse analysis by exploring h…
Money Talks: Communicative and Symbolic Functions of Cash Money
Cash is one of the most widespread and enduring symbolic resources for the accomplishment of social action. Yet the sociology of money has never paid much attention to cash, let alone practical uses of cash in actual transactions. The present article analyses this topic: how people project and recognise the actions, plans and understandings of market actors using cash. Communicative functions of cash are realised, it is shown, in and through the …
Microstructures of economic action: Talk, Interaction and the Bottom Line
This paper contributes to an expanding body of research that has analysed the interactional foundations of economic activity, and price determination, by quantifying the financial implications of different micro-interactional practices. Drawing on video recordings of naturalistic interaction the paper analyses a simple consumer choice, whether to pay one of two prices, the lower 'standard' price (£8.00) or the higher 'gift aid' (£8.80) price, to …
Walking Out on Air
This article explores walkouts from news interviews. The majority of these exhibit recurrent interactional features, which are described. Latent hostility becomes manifest at the very moment of the walkout. Just seconds before, there are few clues of the interviewee's forthcoming departure. Walkouts can thus appear as “outbursts.” Cases where hostilities remain almost entirely latent are then considered, where interviewees establish noncomplainin…
Audience Participation in Political Discourse: A Study of Public Meetings
This article describes rhetorical and sequential resources used by audiences as they participate in political discourse.The data are recordings of Area Assemblies held in North London between 2001 and 2003.The research contributes to studies of political discourse, by describing the fine interactional organization of the seemingly 'unruly' scenes that arise when councillors and officers confront large numbers of angry residents
The gift in interaction: A Study of 'Picking-Up the Bill
This paper analyses the phenomenon of 'picking up the bill', thereby contributing to a resurgence of sociological interest in gift exchange. Drawing on ethnomethodology, it describes and locates a distinctive theoretical approach. Utilizing video recordings, the analysis considers the interactional constitution of gifts and how gift exchange is locally invoked via the norm of reciprocity. Recurrent practices are described, through which gifts are…
Coalitions of touch: Balancing restraint and haptic soothing in the veterinary clinic
This article responds to recent calls to further incorporate the study of animal health care into the sociology of health and illness. It focuses on a theme with a long tradition in medical sociology, namely clinical communication, but explores matters distinctive to veterinary practice. Drawing on video recordings of 60 consultations across three small animal veterinary clinics in the United Kingdom, we explore how clients and veterinarians (or …
The Embodiment of Consumer Knowledge
An investigation into the embodiment of consumer knowledge is presented, drawing on ethnomethodology and the allied field of conversation analysis. Analyzing video recordings of 189 service encounters at the ticket desk of an art gallery, the study explores the embodiment of consumer knowledge, how consumer knowledge is witnessable from quotidian details of customers' embodied conduct, how they talk, move their bodies, gesture, handle objects, an…
Lies, defeasibility and morality-in-action: The interactional architecture of false claims in sales, telemarketing and debt collection work
Lying is known to be endemic in a range of business settings. However, to date, studies have not analysed how lies surface, and are spontaneously managed, in ‘real time’ interaction. Drawing on video and audio recordings, in this article we analyse how actors account for false claims produced in different settings, namely sales, telemarketing and debt collection. Drawing on resources from ethnomethodology and conversation analysis, lies are conce…
Arguing against absent arguables: Organizing Audience Participation in Political Discourse
Based on the analysis of interaction during a public meeting, this article considers how people argue in sequential environments where direct interaction is precluded. The meeting in question was organized so the turns of audience speakers and local authority representatives were produced during different periods; initial actions and their oppositions, counters, etc., could be separated by anything up to 25 minutes. The article describes how spea…
Audience Participation in Political Discourse: A Study of Public Meetings
This article describes rhetorical and sequential resources used by audiences as they participate in political discourse.The data are recordings of Area Assemblies held in North London between 2001 and 2003.The research contributes to studies of political discourse, by describing the fine interactional organization of the seemingly 'unruly' scenes that arise when councillors and officers confront large numbers of angry residents
Resisting corporate communications: Insights into folk linguistics
Focus group research is used to examine how employees read corporate communications, supplying empirical evidence of an apparently resilient and shared anti-management discourse at the shopfloor level. The main contribution of the article lies in showing how such traditional attitudes are reproduced through employees' cynical readings of corporate communications. The article complements more conventional modes of discourse analysis by exploring h…
Arguing against absent arguables: Organizing Audience Participation in Political Discourse
Based on the analysis of interaction during a public meeting, this article considers how people argue in sequential environments where direct interaction is precluded. The meeting in question was organized so the turns of audience speakers and local authority representatives were produced during different periods; initial actions and their oppositions, counters, etc., could be separated by anything up to 25 minutes. The article describes how spea…
Streetwise sales and the social order of city streets
This paper analyses how a Big Issue vendor approached passers-by and how they responded, how recognizable courses of social and economic activity were interactionally produced from initiation through to some conclusion. The paper recovers how the vendor's work was contextually embedded in the urban landscape, how it was constrained by, and actively shaped, the social order of the street. Drawing on video-audio recordings the paper contributes to …
Organisation, Interaction and Practice: Studies of Ethnomethodology and Conversation Analysis
Work and organisation in real time: An introduction
No social institution can be treated as a self-subsistent entity which exists independently of the accounting practices of its participants. The reproduction of institutional settings and the accounting practices through which they are constituted is an elementary and fundamental fact of institutional life. And to demand that institutions function in independence from these reproductive processes is, to adapt an earlier observation of Garfinkel's…
The delicacy of the gift: Passing donations and leaving change
Based on the analysis of video recordings, this article analyses encounters where people give money to a Big Issue vendor ( The Big Issue is a UK magazine sold on the street by people who are homeless). The article describes practical ways people delineate and move between gift and market economies in the way they approached the vendor, produced verbal accounts, recovered objects from their person, shaped to pass money and so on. Delicate interac…
Walking Out on Air
This article explores walkouts from news interviews. The majority of these exhibit recurrent interactional features, which are described. Latent hostility becomes manifest at the very moment of the walkout. Just seconds before, there are few clues of the interviewee's forthcoming departure. Walkouts can thus appear as “outbursts.” Cases where hostilities remain almost entirely latent are then considered, where interviewees establish noncomplainin…
The gift in interaction: A Study of 'Picking-Up the Bill
This paper analyses the phenomenon of 'picking up the bill', thereby contributing to a resurgence of sociological interest in gift exchange. Drawing on ethnomethodology, it describes and locates a distinctive theoretical approach. Utilizing video recordings, the analysis considers the interactional constitution of gifts and how gift exchange is locally invoked via the norm of reciprocity. Recurrent practices are described, through which gifts are…
The order problem: Inference and interaction in interactive service work
This article analyses the work of issuing tickets to queuing customers, thereby contributing to the literature on interactive service work. It draws analytical attention to artful practices through which employees infer ticket orders from local configurations of talk, gesture and bodily movement. It reveals not only the practical reasoning deployed by the service worker, but also the agency of the customer in the course of encounters. Drawing upo…
Garfinkel and Ethnomethodology
Microstructures of economic action: Talk, Interaction and the Bottom Line
This paper contributes to an expanding body of research that has analysed the interactional foundations of economic activity, and price determination, by quantifying the financial implications of different micro-interactional practices. Drawing on video recordings of naturalistic interaction the paper analyses a simple consumer choice, whether to pay one of two prices, the lower 'standard' price (£8.00) or the higher 'gift aid' (£8.80) price, to …
Money Talks: Communicative and Symbolic Functions of Cash Money
Cash is one of the most widespread and enduring symbolic resources for the accomplishment of social action. Yet the sociology of money has never paid much attention to cash, let alone practical uses of cash in actual transactions. The present article analyses this topic: how people project and recognise the actions, plans and understandings of market actors using cash. Communicative functions of cash are realised, it is shown, in and through the …
Lies, defeasibility and morality-in-action: The interactional architecture of false claims in sales, telemarketing and debt collection work
Lying is known to be endemic in a range of business settings. However, to date, studies have not analysed how lies surface, and are spontaneously managed, in ‘real time’ interaction. Drawing on video and audio recordings, in this article we analyse how actors account for false claims produced in different settings, namely sales, telemarketing and debt collection. Drawing on resources from ethnomethodology and conversation analysis, lies are conce…
The Embodiment of Consumer Knowledge
An investigation into the embodiment of consumer knowledge is presented, drawing on ethnomethodology and the allied field of conversation analysis. Analyzing video recordings of 189 service encounters at the ticket desk of an art gallery, the study explores the embodiment of consumer knowledge, how consumer knowledge is witnessable from quotidian details of customers' embodied conduct, how they talk, move their bodies, gesture, handle objects, an…
Coalitions of touch: Balancing restraint and haptic soothing in the veterinary clinic
This article responds to recent calls to further incorporate the study of animal health care into the sociology of health and illness. It focuses on a theme with a long tradition in medical sociology, namely clinical communication, but explores matters distinctive to veterinary practice. Drawing on video recordings of 60 consultations across three small animal veterinary clinics in the United Kingdom, we explore how clients and veterinarians (or …
Sociology (15 works) · Political science (11 works) · Psychology (9 works) · Language, Discourse, Communication Strategies (8 works) · Social science (8 works) · Business (6 works) · Ethnomethodology (6 works) · Communication (5 works) · Computer Science (5 works) · Conversation (5 works)