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Susan Dray

Biographic Data

ID3736141
NAMESusan Dray
GIVEN NAMESSusan
FAMILY NAMEDray
SIGNATUREDRAY S
AFFILIATIONSDray & Associates
ORCID0000-0001-6941-4939
VERIFIEDYes
TOTAL WORKS39
TOTAL CITATIONS5
AUTHOR COUNT23
EDITOR COUNT16
FIRST PUBLICATION YEAR1995
LATEST PUBLICATION YEAR2022
H-INDEX1
  • SIGCHI at 40: Celebrations and Aspirations

    Open Access•Andrew L Kun, Elizabeth F Churchill et al.•ARTICLE•interactions•2022

    research-article SIGCHI at 40: celebrations and aspirations Authors: Andrew L. Kun University of New Hampshire University of New HampshireView Profile , Elizabeth Churchill Google GoogleView Profile , Tamara L. Clegg University of Maryland University of MarylandView Profile , Jonathan Grudin Microsoft and University of Washington Microsoft and University of WashingtonView Profile , Kristina Höök KTH Royal Institute of Technology KTH Royal Institu…

  • It changed my life: Stories of SIGCHI's influence

    Open Access•Susan Dray, Elizabeth Buie et al.•ARTICLE•interactions•2022

    opinion Share on 'It changed my life': stories of SIGCHI's influence Authors: Susan Dray Dray & Associates Dray & AssociatesView Profile , Elizabeth Buie Nexer Digital Nexer DigitalView Profile , Gillian Crampton Smith University of Applied Sciences Potsdam University of Applied Sciences PotsdamView Profile , Assem Kroma Carleton University Carleton UniversityView Profile , Xiang Li University of Cambridge University of CambridgeView Profile , Aa…

  • The map is not the territory: Empathy in Design

    Open Access•David Siegel, Susan Dray•ARTICLE•interactions•2019

    This forum addresses conceptual, methodological, and professional issues that arise in UX's continuing effort to have a positive impact by contributing robust information about users to product planning and design. --- David Siegel and Susan Dray, Editors

  • The new SIGCHI EC's values and strategic initiatives

    Open Access•Helena M Mentis, Helena Mentis et al.•ARTICLE•interactions•2018

    No abstract available

  • Baraza: Human-computer interaction education in Africa

    Open Access•Shaimaa Lazem, Susan Dray•ARTICLE•interactions•2018

    HCI education reflects the continual evolution of HCI, embracing the changing landscapes of technology, infrastructure, and technology use. This forum aims to provide a platform for HCI educators, practitioners, researchers, and students to share their perspectives, reflections, and experiences related to HCI education. --- Sukeshini Grandhi, Editor

  • Crossing borders, building bridges

    Open Access•Neha Kumar, Susan Dray•ARTICLE•interactions•2017

    forum Share on Crossing borders, building bridges Authors: Neha Kumar Georgia Institute of Technology Georgia Institute of TechnologyView Profile , Susan Dray Dray & Associates Dray & AssociatesView Profile Authors Info & Claims InteractionsVolume 24Issue 3May + June 2017 pp 42–47https://doi.org/10.1145/3058494Published:27 April 2017Publication History 5citation457DownloadsMetricsTotal Citations5Total Downloads457Last 12 Months99Last 6 weeks21 Ge…

  • Questioning assumptions: UX research that really matters

    Open Access•Susan Dray, Susan M Dray•ARTICLE•interactions•2014

    This forum addresses conceptual, methodological, and professional issues that arise in the UX field's continuing effort to contribute robust information about users to product planning and design. --- David Siegel and Susan Dray, Editors

  • Fine-tuning user research to drive innovation

    David Siegel, David A Siegel et al.•ARTICLE•interactions•2013

    research-article Share on Fine-tuning user research to drive innovation Authors: David Siegel Google GoogleView Profile , Alex Sorin SAP SAPView Profile , Michael Thompson Emailvision EmailvisionView Profile , Susan Dray Dray & Associates Dray & AssociatesView Profile Authors Info & Claims InteractionsVolume 20Issue 5September + October 2013 pp 42–49https://doi.org/10.1145/2503774Online:01 September 2013Publication History 2citation1,170Downloads…

  • Fine-tuning user research to drive innovation

    Open Access•David Siegel, David A Siegel et al.•ARTICLE•interactions•2013

    research-article Share on Fine-tuning user research to drive innovation Authors: David Siegel Google GoogleView Profile , Alex Sorin SAP SAPView Profile , Michael Thompson Emailvision EmailvisionView Profile , Susan Dray Dray & Associates Dray & AssociatesView Profile Authors Info & Claims InteractionsVolume 20Issue 5September + October 2013 pp 42–49https://doi.org/10.1145/2503774Online:01 September 2013Publication History 2citation1,197Downloads…

  • A professional empiricist manifesto

    Open Access•David A Siegel, Susan Dray et al.•ARTICLE•interactions•2011

    Evaluation and usability as a practice area has diversified its approaches, broadened the spectrum of UX issues it addresses, and extended its contribution into deeper levels of product-development decision making. This forum addresses conceptual, methodological, and professional issues that arise in the field's continuing effort to contribute robust information about users to product planning and design. David Siegel and Susan Dray, Editors

  • Name That Segment: Questioning the Unquestioned Authority of Numbers

    Open Access•Donna K Flynn, Tracey Lovejoy et al.•ARTICLE•Ethnographic Praxis in Industry…•2009•Cited by: 5•References: 3

    In many companies, numbers equal authority. Quantitative data is often viewed as more definitive than qualitative data, while its shortcomings are overlooked. Many of us have worked to marry quantitative with qualitative methods inside organizations to present a fuller view of the people for whom we develop. One area of research that increasingly needs to blend quantitative and qualitative methods is user segmentations. Our software technology pr…

  • IT security: Protecting Organizations in Spite of Themselves

    Open Access•David A Siegel, Bill Reid et al.•ARTICLE•interactions•2006

    article Share on IT security: protecting organizations in spite of themselves Authors: David A. Siegel Dray & Associates, Inc., [email protected] Dray & Associates, Inc., [email protected]View Profile , Bill Reid Microsoft Corporation, [email protected] Microsoft Corporation, [email protected]View Profile , Susan M. Dray Dray & Associates, Inc., [email protected] Dray & Associates, Inc., [email protected]View Profile Authors Info & Claims Interac…

  • Session details: Practice: business

    Open Access•David A Siegel, Susan Dray et al.•ARTICLE•interactions•2006

    No abstract available

  • Session details: Practice: business

    Susan Dray, David A Siegel•ARTICLE•interactions•2005

    No abstract available

  • Session details: Practice: business

    Open Access•Susan Dray, David A Siegel•ARTICLE•interactions•2005

    No abstract available

  • Session details: Practice: business

    Open Access•Susan Dray, David A Siegel•ARTICLE•interactions•2005

    No abstract available

  • Session details: Practice: business

    Susan Dray, David A Siegel•ARTICLE•interactions•2005

    No abstract available

  • Avoiding the next schism: Ethnography and Usability

    Open Access•David Siegel, David A Siegel et al.•ARTICLE•interactions•2005

    article Share on Avoiding the next schism: ethnography and usability Authors: David Siegel Dray & Associates Dray & AssociatesView Profile , Susan Dray Dray & Associates Dray & AssociatesView Profile Authors Info & Claims InteractionsVolume 12Issue 2March + April 2005 pp 58–61https://doi.org/10.1145/1052438.1052469Online:01 March 2005Publication History 8citation1,000DownloadsMetricsTotal Citations8Total Downloads1,000Last 12 Months126Last 6 week…

  • Session details: Business

    Open Access•Susan Dray, David A Siegel•ARTICLE•interactions•2004

    No abstract available

  • Session details: Business

    Open Access•Susan Dray, David A Siegel•ARTICLE•interactions•2004

    No abstract available

  • Session details: Business

    Open Access•Susan Dray, David A Siegel•ARTICLE•interactions•2004

    No abstract available

  • Session details: Business

    Susan Dray, David Siegel•ARTICLE•interactions•2004

    No abstract available

  • Session details: Business

    Open Access•Susan Dray, David A Siegel•ARTICLE•interactions•2004

    No abstract available

  • Remote possibilities: International Usability Testing at a Distance

    Open Access•Susan Dray, David Siegel et al.•ARTICLE•interactions•2004

    article Share on Remote possibilities?: international usability testing at a distance Authors: Susan Dray Dray & Associates, Inc., Minneapolis, MN Dray & Associates, Inc., Minneapolis, MNView Profile , David Siegel Dray & Associates, Inc., Minneapolis, MN Dray & Associates, Inc., Minneapolis, MNView Profile Authors Info & Claims InteractionsVolume 11Issue 2March + April 2004 pp 10–17https://doi.org/10.1145/971258.971264Online:01 March 2004Publica…

  • Session details: Business

    David A Siegel, Susan Dray•ARTICLE•interactions•2003

    No abstract available

Next
  • Name That Segment: Questioning the Unquestioned Authority of Numbers

    Open Access•Donna K Flynn, Tracey Lovejoy et al.•ARTICLE•Ethnographic Praxis in Industry…•2009•Cited by: 5•References: 3

    In many companies, numbers equal authority. Quantitative data is often viewed as more definitive than qualitative data, while its shortcomings are overlooked. Many of us have worked to marry quantitative with qualitative methods inside organizations to present a fuller view of the people for whom we develop. One area of research that increasingly needs to blend quantitative and qualitative methods is user segmentations. Our software technology pr…

  • The importance of designing usable systems

    Open Access•Susan Dray•ARTICLE•interactions•1995

    As a consultant, I have had the opportunity to see how a lot of different organizations accomplish h / our kind of work. I see how (:. ,'\ F--they succeed, and (more often) how they struggle and even fail. And the thing that is causing so many of \ , the problems they face is change. It is almost a truism today that Information

  • Designing for the rest of the world: A Consultant's Observation

    Open Access•Susan Dray•ARTICLE•interactions•1996

    article Free Access Share on Designing for the rest of the world: a consultant's observation Author: Susan Dray Dray & Associates, 2115 Kenwood Parkway, Minneapolis, MN Dray & Associates, 2115 Kenwood Parkway, Minneapolis, MNView Profile Authors Info & Claims InteractionsVolume 3Issue 2March 1996 pp 15–18https://doi.org/10.1145/227181.227183Online:01 March 1996Publication History 11citation871DownloadsMetricsTotal Citations11Total Downloads871Las…

  • Job transformation in the age of the net

    Open Access•David R Millen, David Millen et al.•ARTICLE•interactions•1997

    article Free Access Share on Job transformation in the age of the net Authors: David Millen AT&T, Murray Hill, NJ AT&T, Murray Hill, NJView Profile , Susan Dray Dray & Associates, Minneapolis, MN Dray & Associates, Minneapolis, MNView Profile Authors Info & Claims InteractionsVolume 4Issue 2March/April 1997 pp 13–18https://doi.org/10.1145/245129.245130Published:01 March 1997Publication History 3citation341DownloadsMetricsTotal Citations3Total Dow…

  • User-centered design and the “vision thing”

    Open Access•Susan Dray, Susan M Dray et al.•ARTICLE•interactions•1998

    User-centered design (UCD) offers a comprehensive vision of an alternative design process, involving different activities, practices, and methodologies appropriate for different phases of system development. In our experience, despite the growing awareness of such things as the importance of good user interface (UI) design, usability, and UCD practices, it is extremely rare that companies adopt a fully integrated UCD approach in one grand strateg…

  • Business: Penny-wise, pound-wise

    Open Access•Susan Dray, Susan M Dray et al.•ARTICLE•interactions•1999

    article Free Access Share on Business: penny-wise, pound-wise: making smart trade-offs in planning usability studies Authors: Susan M. Dray Dray & Associates, Inc., Minneapolis, MN Dray & Associates, Inc., Minneapolis, MNView Profile , David A. Siegel Dray & Associates, Inc., Minneapolis, MN Dray & Associates, Inc., Minneapolis, MNView Profile Authors Info & Claims InteractionsVolume 6Issue 3May/June 1999 pp 25–30https://doi.org/10.1145/301153.30…

  • Business: Thoughts from 35,000 feet

    Open Access•Susan Dray, Susan M Dray•ARTICLE•interactions•2000

    article Free Access Share on Business: thoughts from 35,000 feet: the evolving real-world context of user centered design Author: Susan M. Dray Dray & Assoc., Inc., Minneapolis, MN Dray & Assoc., Inc., Minneapolis, MNView Profile Authors Info & Claims InteractionsVolume 7Issue 3May 2000 pp 21–26https://doi.org/10.1145/334216.334224Online:01 June 2000Publication History 1citation571DownloadsMetricsTotal Citations1Total Downloads571Last 12 Months11…

  • Business: “Where do I start?”

    Susan Dray•ARTICLE•interactions•2001

    article Share on Business: “where do I start?” Editor: Susan Dray Dray & Associates, Inc., Minneapolis, MN Dray & Associates, Inc., Minneapolis, MNView Profile Authors Info & Claims InteractionsVolume 8Issue 5Sept./Oct. 2001 pp 25–28https://doi.org/10.1145/382899.382904Online:01 September 2001Publication History 0citation1,164DownloadsMetricsTotal Citations0Total Downloads1,164Last 12 Months108Last 6 weeks11 Get Citation AlertsNew Citation Alert …

  • Business: Going global with the product design process

    Open Access•Susan Dray, Susan M Dray•ARTICLE•interactions•2001

    article Share on Business: going global with the product design process: does it make sense? Editor: Susan M. Dray Dray & Associates, Inc., 2007 Kenwood Parkway, Minneapolis, MN Dray & Associates, Inc., 2007 Kenwood Parkway, Minneapolis, MNView Profile Authors Info & Claims InteractionsVolume 8Issue 6Nov./Dec. 2001 pp 21–26https://doi.org/10.1145/384076.384082Published:01 October 2001Publication History 1citation1,035DownloadsMetricsTotal Citatio…

  • Business: Learning the ropes of conference and meeting organization

    Open Access•Donald Day, Donald L Day et al.•ARTICLE•interactions•2001

    article Share on Business: Learning the ropes of conference and meeting organization Author: Donald L. Day International Programme Chair, IWIPS2001, 3D International workshop on Internationalisation of products and systems, Keynes, UK International Programme Chair, IWIPS2001, 3D International workshop on Internationalisation of products and systems, Keynes, UKView Profile , Editor: Susan Dray Dray & Associates Inc., Minneapolis, MN Dray & Associa…

  • Session details: Business

    Open Access•Susan Dray•ARTICLE•interactions•2002

    No abstract available

  • Session details: Business

    David A Siegel, Susan Dray•ARTICLE•interactions•2003

    No abstract available

  • Session details: HCI in the developing world

    Open Access•Susan Dray, Susan M Dray et al.•ARTICLE•interactions•2003

    No abstract available

  • Indra's Net: HCI in the developing world

    Open Access•Susan Dray, Susan M Dray et al.•ARTICLE•interactions•2003

    article Share on Indra's Net: HCI in the developing world Authors: Susan M. Dray Dray & Associates, Inc., Minneapolis, MN Dray & Associates, Inc., Minneapolis, MNView Profile , David A. Siegel Dray & Associates, Inc., Minneapolis, MN Dray & Associates, Inc., Minneapolis, MNView Profile , Paula Kotzé UNISA, Pretoria, South Africa UNISA, Pretoria, South AfricaView Profile Authors Info & Claims InteractionsVolume 10Issue 2March + April 2003 pp 28–37…

  • Living on the edges: User-Centered Design and the Dynamics of Specialization in Organizations

    David A Siegel, Susan Dray•ARTICLE•interactions•2003

    article Share on Living on the edges: user-centered design and the dynamics of specialization in organizations Editors: David A. Siegel Dray & Associates, Inc. Dray & Associates, Inc.View Profile , Susan Dray Dray & Associates, Inc. Dray & Associates, Inc.View Profile Authors Info & Claims InteractionsVolume 10Issue 5September + October 2003 pp 18–27https://doi.org/10.1145/889692.889703Published:01 September 2003Publication History 9citation1,005…

  • Session details: Business

    Open Access•Susan Dray, David A Siegel•ARTICLE•interactions•2003

    No abstract available

  • Session details: Business

    Open Access•Susan Dray, David A Siegel•ARTICLE•interactions•2004

    No abstract available

  • Session details: Business

    Open Access•Susan Dray, David A Siegel•ARTICLE•interactions•2004

    No abstract available

  • Session details: Business

    Open Access•Susan Dray, David A Siegel•ARTICLE•interactions•2004

    No abstract available

  • Session details: Business

    Susan Dray, David Siegel•ARTICLE•interactions•2004

    No abstract available

  • Session details: Business

    Open Access•Susan Dray, David A Siegel•ARTICLE•interactions•2004

    No abstract available

  • Remote possibilities: International Usability Testing at a Distance

    Open Access•Susan Dray, David Siegel et al.•ARTICLE•interactions•2004

    article Share on Remote possibilities?: international usability testing at a distance Authors: Susan Dray Dray & Associates, Inc., Minneapolis, MN Dray & Associates, Inc., Minneapolis, MNView Profile , David Siegel Dray & Associates, Inc., Minneapolis, MN Dray & Associates, Inc., Minneapolis, MNView Profile Authors Info & Claims InteractionsVolume 11Issue 2March + April 2004 pp 10–17https://doi.org/10.1145/971258.971264Online:01 March 2004Publica…

  • Session details: Practice: business

    Susan Dray, David A Siegel•ARTICLE•interactions•2005

    No abstract available

  • Session details: Practice: business

    Open Access•Susan Dray, David A Siegel•ARTICLE•interactions•2005

    No abstract available

  • Session details: Practice: business

    Open Access•Susan Dray, David A Siegel•ARTICLE•interactions•2005

    No abstract available

  • Session details: Practice: business

    Susan Dray, David A Siegel•ARTICLE•interactions•2005

    No abstract available

Computer Science (37 works) · World Wide Web (30 works) · Citation (18 works) · Business (17 works) · Advertising (15 works) · Session (web analytics (14 works) · Mathematics, Computing, and Information Processing (13 works) · Diverse Scientific and Economic Studies (8 works) · Data Visualization and Analytics (7 works) · Innovative Approaches in Technology and Social Development (7 works)

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