Juliet Webster
Dados Biográficos
| ID | 3742299 |
|---|---|
| NOME | Juliet Webster |
| PRENOMES | Juliet |
| SOBRENOME | Webster |
| ASSINATURA | WEBSTER J |
| AFILIAÇÕES | Department of Innovation Studies Faculty of Social Sciences University of East London Maryland House Manbey Park Road London El 51 EY |
| VERIFICADO | Não |
| TOTAL DE OBRAS | 14 |
| TOTAL DE CITAÇÕES | 67 |
| TOTAL COMO AUTOR | 13 |
| TOTAL COMO EDITOR | 1 |
| PRIMEIRO ANO DE PUBLICAÇÃO | 1990 |
| ANO MAIS RECENTE DE PUBLICAÇÃO | 2018 |
| ÍNDICE H | 3 |
Building gender perspectives in the analysis of virtual work
Introduction
Virtual Workers and the Global Labour Market
Juliet Webster and Keith Randle Eds., Virtual Workers and the Global Labour Market (London: Palgrave Macmillan, 2016), ISBN: 978-1-137-47918-1
Microworkers of the Gig Economy
Doing Research, Doing Politics
Why do we do research into ICTs and society at all? Apart from advancing our analytical understanding of technological and social change, for many researchers, social studies of technology provide a way of supplying evidence for social policy, or shaping social practice. Even if we do not always make it explicit, for many of us, our research is both political and personal. In this paper, I consider the ways in which social and political values sh…
Digitising inequality
This paper considers the skills and development prospects of women working in European services. Skills are increasingly job‐specific, including the relational skills necessary to the delivery of customer service. Formal training is declining and being replaced by informal learning techniques. Opportunities to acquire comprehensive or transferable skills are rare, as are women's progression opportunities in the ‘knowledge society’
Women, social skill and interactive service work in telephone call centres
This paper contributes to current debates about gender, work and skill in the service economy, focusing specifically on the case of women’s employment in telephone call centres. The paper asks whether call centre employers are capitalising on women’s ‘feminine’ social skills, and examines the degree to which these skills are being developed, acknowledged and recognised
Women's Work in the Information Economy
This paper is concerned with the work experiences and career opportunities of women employed in technology-intensive offices known as telephone 'call centres'. Call centres have grown rapidly across Europe in recent years, creating a significant number of new jobs and receiving considerable attention within the media, business and academic communities. However, despite the fact that the majority of call centre jobs have been taken by women, resea…
Technological Work and Women's Prospects in the Knowledge Economy
This article sets out the conceptual and analytical framework underlying a 3-year long, 8-country research project which will examine the dynamics of women's employment in sectors critical to the so-called 'Information Society'. The project is fundamentally concerned with the gender dynamics of employment in the 'Information Society' or 'Knowledge Economy', and with whether they signal potentially greater gender equity than we currently have in c…
What Do We Know About Gender and Information Technology at Work
The Difficult Relationship between Technology and Society
Men's Work, Women's Work
Dynamics of information technology implementation
Advanced Manufacturing Technologies
This paper considers the ways in which technologies are underpinned by patterns of work organisation and power relations in manufacturing industry. It takes as its starting point the emergence of manufacturing technologies during the Industrial Revolution, showing how these were imbued with the methods of factory organisation which were then gaining currency - the visions of industrial entrepreneurs, engineers and political economists. Technologi…
Women, social skill and interactive service work in telephone call centres
This paper contributes to current debates about gender, work and skill in the service economy, focusing specifically on the case of women’s employment in telephone call centres. The paper asks whether call centre employers are capitalising on women’s ‘feminine’ social skills, and examines the degree to which these skills are being developed, acknowledged and recognised
Microworkers of the Gig Economy
Dynamics of information technology implementation
Digitising inequality
This paper considers the skills and development prospects of women working in European services. Skills are increasingly job‐specific, including the relational skills necessary to the delivery of customer service. Formal training is declining and being replaced by informal learning techniques. Opportunities to acquire comprehensive or transferable skills are rare, as are women's progression opportunities in the ‘knowledge society’
What Do We Know About Gender and Information Technology at Work
The Difficult Relationship between Technology and Society
Introduction
Dynamics of information technology implementation
Advanced Manufacturing Technologies
This paper considers the ways in which technologies are underpinned by patterns of work organisation and power relations in manufacturing industry. It takes as its starting point the emergence of manufacturing technologies during the Industrial Revolution, showing how these were imbued with the methods of factory organisation which were then gaining currency - the visions of industrial entrepreneurs, engineers and political economists. Technologi…
Men's Work, Women's Work
What Do We Know About Gender and Information Technology at Work
The Difficult Relationship between Technology and Society
Technological Work and Women's Prospects in the Knowledge Economy
This article sets out the conceptual and analytical framework underlying a 3-year long, 8-country research project which will examine the dynamics of women's employment in sectors critical to the so-called 'Information Society'. The project is fundamentally concerned with the gender dynamics of employment in the 'Information Society' or 'Knowledge Economy', and with whether they signal potentially greater gender equity than we currently have in c…
Women's Work in the Information Economy
This paper is concerned with the work experiences and career opportunities of women employed in technology-intensive offices known as telephone 'call centres'. Call centres have grown rapidly across Europe in recent years, creating a significant number of new jobs and receiving considerable attention within the media, business and academic communities. However, despite the fact that the majority of call centre jobs have been taken by women, resea…
Women, social skill and interactive service work in telephone call centres
This paper contributes to current debates about gender, work and skill in the service economy, focusing specifically on the case of women’s employment in telephone call centres. The paper asks whether call centre employers are capitalising on women’s ‘feminine’ social skills, and examines the degree to which these skills are being developed, acknowledged and recognised
Digitising inequality
This paper considers the skills and development prospects of women working in European services. Skills are increasingly job‐specific, including the relational skills necessary to the delivery of customer service. Formal training is declining and being replaced by informal learning techniques. Opportunities to acquire comprehensive or transferable skills are rare, as are women's progression opportunities in the ‘knowledge society’
Doing Research, Doing Politics
Why do we do research into ICTs and society at all? Apart from advancing our analytical understanding of technological and social change, for many researchers, social studies of technology provide a way of supplying evidence for social policy, or shaping social practice. Even if we do not always make it explicit, for many of us, our research is both political and personal. In this paper, I consider the ways in which social and political values sh…
Virtual Workers and the Global Labour Market
Juliet Webster and Keith Randle Eds., Virtual Workers and the Global Labour Market (London: Palgrave Macmillan, 2016), ISBN: 978-1-137-47918-1
Microworkers of the Gig Economy
Introduction
Building gender perspectives in the analysis of virtual work
Engineering (12 obras) · Political science (9 obras) · Sociology (8 obras) · Business (7 obras) · Digital Economy and Work Transformation (7 obras) · Computer Science (5 obras) · Economics (5 obras) · Marketing (5 obras) · Public relations (5 obras) · Labor Movements and Unions (4 obras)