Mark Considine
Dados Biográficos
| ID | 3840842 |
|---|---|
| NOME | Mark Considine |
| PRENOMES | Mark |
| SOBRENOME | Considine |
| ASSINATURA | CONSIDINE M |
| AFILIAÇÕES | The University of Melbourne |
| VERIFICADO | Não |
| TOTAL DE OBRAS | 57 |
| TOTAL DE CITAÇÕES | 461 |
| TOTAL COMO AUTOR | 56 |
| TOTAL COMO EDITOR | 1 |
| PRIMEIRO ANO DE PUBLICAÇÃO | 1985 |
| ANO MAIS RECENTE DE PUBLICAÇÃO | 2026 |
| ÍNDICE H | 11 |
Trauma‐Informed Practice in Welfare‐to‐Work and Employment Services
There is increasing recognition within welfare services, including employment services, that many participants may have histories of trauma. Research suggests that experiences of trauma not only impact individuals' psychosocial health but also vocational elements such as job performance, employability, career progression, and financial security. Yet, there is a notable lack of research detailing effective strategies for the delivery of trauma‐inf…
Co-Design as Institutional Innovation
A revised co-design perspective can help address the specific work of reforms in-motion, or building the plane while flying it. The paper proposes co-design as a model for conditions of continuing high complexity. This involves more connected, user-responsive instruments, and ongoing consequent adjustments to rules and other institutional structures
Public service supply chain management
To continuously improve public service provision has been a stated goal of governments worldwide. Despite the increasing popularity of systems approaches to analysing public service delivery, research into the topic from a supply chain management (SCM) perspective, while acknowledged for its potential contribution to improving public service delivery, remains underdeveloped. This study, utilising a service SCM model as an analytic framework, expl…
Introduction to the special issue ‘The implications of new public governance arrangements for street‐level organisations and bureaucrats’
This special issue examines how contemporary changes in public administration—such as New Public Management and public governance—have reshaped service delivery and influenced street‐level implementation. These shifts have generated new arrangements involving state and non‐state actors, including alternative contracting models, co‐production systems, and governance networks. While such arrangements have sometimes weakened the role of the state, i…
Introduction to the Special Issue on Activation and the Digital Welfare State
No description supplied
Digital welfare‐to‐work in the global south
The worldwide movement toward digitisation in public service delivery presents a range of opportunities and risks. The potential benefits include improved efficiency, more consistent service delivery decisions and enhanced responsiveness to citizens' demand. The potential risks range from challenges in data use and privacy, to uneven service accessibility and the costly ICT investment required for digitisation. Researchers have begun to assess th…
Activation through welfare conditionality and marketisation in active labour market policies
Regardless of their prevalence and considerable expansion since the 1980s, evidence concerning the impact of welfare conditionality and marketisation in active labour market policies (ALMPs) has been inconclusive and mostly limited to developed and transition economies. Using mixed methods for collecting and analysing data, this study investigates the deployment of these two policy instruments in the latest addition to the stock of ALMPs: the Kar…
Emerging modes of digitalisation in the delivery of welfare‐to‐work
Countries are increasingly looking to ‘digitalise’ how public services are delivered, with welfare‐to‐work and public employment services being key sites of reform. It is hoped that digitalisation can achieve efficient, effective, and targeted services for those in need and there is now a growing body of research on both the opportunities and pitfalls associated with this transition to digital welfare states. However, as a concept, ‘digitalisatio…
The Careless State
Good Clients and Hard Cases
Frontline staff play a critical role in welfare-to-work delivery, making decisions about who gets selected for which supports and sanctions. Research on these street-level bureaucrats shows them rarely implementing policy exactly as written. Instead, they bring differing valuation frames and identity assessments to this work, resulting in different implementations of policy. Central to this selectivity is the way they type and classify different …
Can Robots Understand Welfare? Exploring Machine Bureaucracies in Welfare-to-Work
The exercise of administrative discretion by street-level workers plays a key role in shaping citizens' access to welfare and employment services. Governance reforms of social services delivery, such as performance-based contracting, have often been driven by attempts to discipline this discretion. In several countries, these forms of market governance are now being eclipsed by new modes of digital governance that seek to reshape the delivery of …
Are policy tools and governance modes coupled? Analysing welfare-to-work reform at the frontline
This paper considers the link between policy tools and governance modes – the characteristic ways frontline staff are meta-governed. It asks: Are substantive policy tools coupled to procedural tools (governance modes) that can guide local service delivery agencies and the work of individuals delivering welfare services? The substantive policy tools in this case are those typically utilised to reform welfare-to-work services: contracting-out of se…
Welfare Conditionality and Blaming the Unemployed
Welfare recipients are increasingly subject to various forms of work-related conditionality that, critics argue, presuppose a “pathological” theory of unemployment that stigmatizes welfare recipients as de-motivated to work. Drawing on surveys of Australian frontline employment services staff, we examine the extent to which caseworkers attribute being on benefits to recipients’ lack of motivation, and whether this problem figuration of unemployme…
Locked-in or Locked-out
Australia's welfare-to-work system has been subject to ongoing political contestation and policy reform since the 1990s. In this paper we take a big picture look at the Australian system over time, re-visiting our earlier analysis of the impact of marketisation on flexibility at the frontline over the first ten years of the Australian market in employment services. That analysis demonstrated that marketisation had failed to deliver the service fl…
The Category Game and its Impact on Street-Level Bureaucrats and Jobseekers
A key question concerning the marketisation of employment services is the interaction between performance management systems and frontline client-selection practices. While the internal sorting of clients for employability by agencies has received much attention, less is known about how performance management shapes official categorisation practices at the point of programme referral. Drawing on case studies of four Australian agencies, this stud…
The Policymaker's Dilemma
In September 2009, the British Government launched a new employment assistance model called Flexible New Deal. It was soon replaced by Work Programme in 2011. Both prioritized what is often called a ‘black box’ approach to public employment assistance, whereby the government purchaser focuses predominantly on outcomes and does not seek to direct agency operations. Using a study of the orientations and strategies of frontline employment services s…
Contracting‐out Welfare Services
Contracting-out Welfare Services focuses on the design and overhaul of welfare-to-work systems around the world in the light of the radical re-design of the welfare system; internationally based authors utilise a national/program case study, considering employment services policy and activation practices. International contributors bring a global comparative perspective to the subject. Contributors are all experts in their field, who also draw on…
Getting Welfare to Work
Contracting-Out Welfare Services
Introduction
With welfare reformers in almost every country experimenting with forms of privatization and what its advocates have called ‘supervisory approaches to poverty’ or ‘a new behaviouralism’, it is timely to present this special edition of Social Policy & Administration. Dedicating a volume to the governance of quasi-markets in welfare services attests to the momentous nature of the radical re-design the welfare state has undergone over the past two d…
Governance, Boards of Directors and the Impact of Contracting on Not‐for‐profit Organizations – An A ustralian Study
This article investigates strategic changes in the governance of not‐for‐profit ( NFP ) boards in response to A ustralia's fully contracted employment services system. Of interest are changes in board demography, behaviour, procedures and dynamics, with special attention to the impact of those changes on boards' identity as a representation of community interests. As Australia is in the vanguard of social service contracting, the Australian exper…
New public management and welfare-to-work in Australia
Since the 1990s, the adoption of new public management (NPM) as a management philosophy has translated into multiple waves of reform in the employment services sector in Australia, namely Working Nation (1994–96), Job Network (JN: 1996–2009) and Job Services Australia (JSA: 2009–present). Each wave has sought to improve the preceding policy. In this article, we examine changes implemented during the Rudd/Gillard Labor governments. Using governmen…
Policy design as craft
The Comparative Performance of Australia as a Knowledge Nation
Enterprising States
1. Enterprising the state 2. Governance in fours 3. The United Kingdom: managing by numbers 4. New Zealand: two steps forward 5. The Netherlands: the part-time miracle 6. Australia: governance by competition 7. Taking the measure of the 'new governance' 8. Conclusion: de-coupling, contracting and self-enterprise.
Bureaucracy, Network, or Enterprise? Comparing Models of Governance in Australia, Britain, the Netherlands, and New Zealand
Theories of democratic government traditionally have relied on a model of organization in which officials act impartially, accept clear lines of accountability and supervision, and define their day–to–day activities through rules, procedures, and confined discretion. In the past 10 years, however, a serious challenge to this ideal has been mounted by critics and reformers who favor market, network, or “mixed–economy” models. We assess the extent …
The End of the Line? Accountable Governance in the Age of Networks, Partnerships, and Joined‐Up Services
In the standard works, accountability is defined as the legal obligation to respect the legitimate interests of others affected by decisions, programs, and interventions. This has usually meant that agencies obey those in the line of authority above them. However, the simplicity of this doctrine is often contradicted by the demands of contracting‐out and output‐based performance.Using interviews and surveys (n=1164) of front‐line officials in Aus…
Quasi-Markets and Service Delivery Flexibility Following a Decade of Employment Assistance Reform in Australia
In 1998, we were witnessing major changes in frontline social service delivery across the OECD and this was theorised as the emergence of a post-Fordist welfare state. Changes in public management thinking, known as New Public Management (NPM), informed this shift, as did public choice theory. A 1998 study of Australia's then partially privatised employment assistance sector provided an ideal place to test the impact of such changes upon actual s…
The Corporate Management Framework as Administrative Science
A corporate management framework has been the basis for a transformation of Australian public administration in recent years. Program budgeting, corporate planning, performance contracts, program evaluation and new forms of efficiency scrutiny are among the techniques introduced. They stem from a dominant paradigm of technical and instrumental rationality, within which a framework of practical remedies and technologies of power carries the corpor…
Governance at Ground Level
Many governments have attempted to rearm their public management systems over the past decade. But how do reforms play out at the ontline of government where the work is done? We looked at the impacts of system changes on frontline staff. In an effort to understand the actual work orientations of ontline bureaucrats, we identified four distinctive images of bureaucratic work: procedural bureaucracy, corporate bureaucracy, market bureaucracy, and …
Governance and Competition
The movement away from a unified public service towards the development of quasi-markets based on the involvement of private firms and non-profit organisations can be viewed as the most radical change to state-society relations since the advent of the modern welfare state. While there is a growing literature on the value this contracting regime has for governments, we know almost nothing about its impact upon the service delivery styles and missi…
Managerialism Strikes Out
Corporate Management is in trouble. In the early 1980s when this approach first began to dominate thinking about reform, it was claimed that a new and comprehensive decision‐making framework based on total‐system efficiency would be put in place. A new age of leaner organisations, clearer objectives and greater accountability was promised. However the practical achievements of the framework which made these promises have so far been small, the co…
Innovation and Innovators Inside Government
Innovation and innovators inhabit an institutional space, which is partially defined by formal positions and partially by informal networks. This article investigates the role of politicians and bureaucrats in fostering innovation inside government and provides an empirical explanation of who the innovators are, whether this is mostly an attribute of position or role, or mostly an effect of certain forms of networking. The study uses original dat…
Medicine, economics and agenda-setting
Civic Engagement and Associationalism
The relationship between participation in civic and political activities and membership of voluntary associations is now well established. What is less clear is the relative impacts of how much time people spend on group activities (associational intensity), and the number and type of groups that individuals are involved with (associational scope). Does it matter in terms of civic engagement, for example, whether one is a member of a quilting-cir…
Instituting gender
Can Robots Understand Welfare? Exploring Machine Bureaucracies in Welfare-to-Work
The exercise of administrative discretion by street-level workers plays a key role in shaping citizens' access to welfare and employment services. Governance reforms of social services delivery, such as performance-based contracting, have often been driven by attempts to discipline this discretion. In several countries, these forms of market governance are now being eclipsed by new modes of digital governance that seek to reshape the delivery of …
Welfare Conditionality and Blaming the Unemployed
Welfare recipients are increasingly subject to various forms of work-related conditionality that, critics argue, presuppose a “pathological” theory of unemployment that stigmatizes welfare recipients as de-motivated to work. Drawing on surveys of Australian frontline employment services staff, we examine the extent to which caseworkers attribute being on benefits to recipients’ lack of motivation, and whether this problem figuration of unemployme…
New public management and welfare-to-work in Australia
Since the 1990s, the adoption of new public management (NPM) as a management philosophy has translated into multiple waves of reform in the employment services sector in Australia, namely Working Nation (1994–96), Job Network (JN: 1996–2009) and Job Services Australia (JSA: 2009–present). Each wave has sought to improve the preceding policy. In this article, we examine changes implemented during the Rudd/Gillard Labor governments. Using governmen…
Policy design as craft
Thinking Outside the Box? Applying Design Theory to Public Policy
Design involves an account of expertise that foregrounds implicit, heuristic skills. Most models of policymaking have a stronger interest in structural and exogenous pressures on decision-making. Research suggests that high-level experts develop unique capacities to process data, read a situation and see imaginative solutions. By linking some of the key attributes of a design model of decision-making to an account of expertise, it is possible to …
How Politicians and Bureaucrats Network
Effective public administration relies on the passage of information through interpersonal communication networks. While we have a vast research literature concerning formal structures and roles in organizations, including public agencies and government institutions, we know far less about the flow of information through semiformal, voluntary interactions. In this paper we use a large survey to explore the networking patterns of politicians and b…
Markets, Networks and the New Welfare State
Contemporary theoretical debates point to a transformation of societies and social organisations away from universal forms of mass production and consumption, organised through mass institutions, towards smaller, diversified, entrepreneurial units linked together by new forms of market and network co-ordination. This greater diversity is also held to be a feature of service users who require individually fashioned solutions to non-standard proble…
Making Up the Government's Mind
One of the most important aspects of policymaking in any political system is the pre‐decision stage at which a potentially wide range of concerns and preferences are fashioned into some actionable list of proposals or a recognizable hierarchy of priorities. As well as indicating which concerns may dominate the thinking of officials who will later take formal decisions, it is at this early stage of policy development that non‐government elites and…
Instituting Gender
This study compares the experiences of women state legislators in six U.S. states and the six states and two territories in Australia. We are interested in how women's experiences of acceptance and assimilation differ between the two systems. We also examine whether or not women's experiences differ depending upon their proportion within the state legislature. Relying on in-depth their proportion within the state legislature. Relying on in-depth …
Selling the Unemployed
Major changes to the organization of welfare programmes indicate the emergence of a new welfare state (NWS) model which claims to put an end to the traditional 'one size fits all' ideal of universality and standardization. The stated aim of such arrangements is to improve service for the client, reduce costs for the taxpayer and lift the performance of the system as a whole. The Labor government reform of the Australian employment assistance syst…
The Policymaker's Dilemma
In September 2009, the British Government launched a new employment assistance model called Flexible New Deal. It was soon replaced by Work Programme in 2011. Both prioritized what is often called a ‘black box’ approach to public employment assistance, whereby the government purchaser focuses predominantly on outcomes and does not seek to direct agency operations. Using a study of the orientations and strategies of frontline employment services s…
Locked-in or Locked-out
Australia's welfare-to-work system has been subject to ongoing political contestation and policy reform since the 1990s. In this paper we take a big picture look at the Australian system over time, re-visiting our earlier analysis of the impact of marketisation on flexibility at the frontline over the first ten years of the Australian market in employment services. That analysis demonstrated that marketisation had failed to deliver the service fl…
The Category Game and its Impact on Street-Level Bureaucrats and Jobseekers
A key question concerning the marketisation of employment services is the interaction between performance management systems and frontline client-selection practices. While the internal sorting of clients for employability by agencies has received much attention, less is known about how performance management shapes official categorisation practices at the point of programme referral. Drawing on case studies of four Australian agencies, this stud…
Governance Networks and the Question of Transformation
Governmental systems are deeply inscribed by processes of path dependence and lock‐ins, yet they are also required to play a central role in both policy reform and institutional transformation. This paper offers an account of governance networks and posits a solution to the traditional problem of dynamic inertia in governmental institutions and thus provides the foundations for a theory of transformation. By first identifying network governance a…
The national civic council
(1985). The national civic council: Politics inside out. Politics: Vol. 20, No. 1, pp. 48-58
The Corporate Management Framework as Administrative Science
A corporate management framework has been the basis for a transformation of Australian public administration in recent years. Program budgeting, corporate planning, performance contracts, program evaluation and new forms of efficiency scrutiny are among the techniques introduced. They stem from a dominant paradigm of technical and instrumental rationality, within which a framework of practical remedies and technologies of power carries the corpor…
Bureaucracy and the Structure of Collaboration
The Costs of Increased Control
This paper examines aspects of the recent changes to public sector management practices in Australia from the viewpoint of community organisations in the human services sector. Several of the major changes are categorised under the heading of corporate management and links and contrasts are established between this approach to social administration and other traditions in Australia. The paper argues that this new generation of initiatives is over…
New Zealand's Lange Government and The Labour Tradition
Managerialism Strikes Out
Corporate Management is in trouble. In the early 1980s when this approach first began to dominate thinking about reform, it was claimed that a new and comprehensive decision‐making framework based on total‐system efficiency would be put in place. A new age of leaner organisations, clearer objectives and greater accountability was promised. However the practical achievements of the framework which made these promises have so far been small, the co…
Administrative Reform 'down-under
The Whitlam Government and the Insurance Industry
Arguing about the Welfare State
Arguing about the Welfare State
Part 1 Arguments: welfare for citizenship - the emergence of ideals welfare as social security - from citizenship to provision. Part 2 Institutions: finding the welfare state - from arguments to institutions establishing the national welfare state in Australia. Part 3 Administration: locating welfare in administration changing the institutions of social administration
Trials in Power
Instituting Gender
This study compares the experiences of women state legislators in six U.S. states and the six states and two territories in Australia. We are interested in how women's experiences of acceptance and assimilation differ between the two systems. We also examine whether or not women's experiences differ depending upon their proportion within the state legislature. Relying on in-depth their proportion within the state legislature. Relying on in-depth …
Instituting gender
Making Up the Government's Mind
One of the most important aspects of policymaking in any political system is the pre‐decision stage at which a potentially wide range of concerns and preferences are fashioned into some actionable list of proposals or a recognizable hierarchy of priorities. As well as indicating which concerns may dominate the thinking of officials who will later take formal decisions, it is at this early stage of policy development that non‐government elites and…
Governance at Ground Level
Many governments have attempted to rearm their public management systems over the past decade. But how do reforms play out at the ontline of government where the work is done? We looked at the impacts of system changes on frontline staff. In an effort to understand the actual work orientations of ontline bureaucrats, we identified four distinctive images of bureaucratic work: procedural bureaucracy, corporate bureaucracy, market bureaucracy, and …
Medicine, economics and agenda-setting
Markets, Networks and the New Welfare State
Contemporary theoretical debates point to a transformation of societies and social organisations away from universal forms of mass production and consumption, organised through mass institutions, towards smaller, diversified, entrepreneurial units linked together by new forms of market and network co-ordination. This greater diversity is also held to be a feature of service users who require individually fashioned solutions to non-standard proble…
Selling the Unemployed
Major changes to the organization of welfare programmes indicate the emergence of a new welfare state (NWS) model which claims to put an end to the traditional 'one size fits all' ideal of universality and standardization. The stated aim of such arrangements is to improve service for the client, reduce costs for the taxpayer and lift the performance of the system as a whole. The Labor government reform of the Australian employment assistance syst…
Contract Regimes and Reflexive Governance
Contemporary debates concerning the nature of ‘new governance’ typically focus upon the shifting roles played by bureaucracies, networks and markets in the provision of public services (Kooiman 1993; Ormsby 1988). At the core of these recent changes we find a strong interest in having private agents deliver public services. Sometimes this is expressed as privatization and in other cases a ‘mixed economy’ of public and private participation may be…
Apsa Presidential Address 2000 The Tragedy of the Common-rooms? Political Science and the New University Governance
The End of the Line? Accountable Governance in the Age of Networks, Partnerships, and Joined‐Up Services
In the standard works, accountability is defined as the legal obligation to respect the legitimate interests of others affected by decisions, programs, and interventions. This has usually meant that agencies obey those in the line of authority above them. However, the simplicity of this doctrine is often contradicted by the demands of contracting‐out and output‐based performance.Using interviews and surveys (n=1164) of front‐line officials in Aus…
Bureaucracy, Network, or Enterprise? Comparing Models of Governance in Australia, Britain, the Netherlands, and New Zealand
Theories of democratic government traditionally have relied on a model of organization in which officials act impartially, accept clear lines of accountability and supervision, and define their day–to–day activities through rules, procedures, and confined discretion. In the past 10 years, however, a serious challenge to this ideal has been mounted by critics and reformers who favor market, network, or “mixed–economy” models. We assess the extent …
Governance and Competition
The movement away from a unified public service towards the development of quasi-markets based on the involvement of private firms and non-profit organisations can be viewed as the most radical change to state-society relations since the advent of the modern welfare state. While there is a growing literature on the value this contracting regime has for governments, we know almost nothing about its impact upon the service delivery styles and missi…
Innovation and Innovators Inside Government
Innovation and innovators inhabit an institutional space, which is partially defined by formal positions and partially by informal networks. This article investigates the role of politicians and bureaucrats in fostering innovation inside government and provides an empirical explanation of who the innovators are, whether this is mostly an attribute of position or role, or mostly an effect of certain forms of networking. The study uses original dat…
Networks, innovation and public policy
Drawing on a major quantitative and qualitative study, involving almost 800 actors and their networks, this book examines the different normative approaches politicians, bureaucrats and community actors use to frame the innovation puzzle, arguing that these create specific cultures of innovation. Combining public policy with social network analysis, the authors explore the role of formal institutions and informal networks in promoting and impedin…
Political science (51 obras) · Business (33 obras) · Economics (31 obras) · Law (28 obras) · Public Administration (25 obras) · Sociology (24 obras) · Law (23 obras) · Public Administration (22 obras) · Social Policy and Reform Studies (21 obras) · Labor Movements and Unions (19 obras)