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Ahrum Chang

Biographic Data

ID3889581
NAMEAhrum Chang
GIVEN NAMESAhrum
FAMILY NAMEChang
SIGNATURECHANG A
AFFILIATIONSYonsei University
ORCID0000-0002-3180-9609
VERIFIEDYes
TOTAL WORKS7
TOTAL CITATIONS4
AUTHOR COUNT7
EDITOR COUNT0
FIRST PUBLICATION YEAR2021
LATEST PUBLICATION YEAR2025
H-INDEX1
  • Recurring Street‐Level Encounters: How Bureaucratic Representation Changes Through Citizen Interactions

    Open Access•Ahrum Chang•ARTICLE•Public Administration Review•2025•References: 49

    Representative bureaucracy theory posits that policy outcomes made by bureaucrats will reflect the interests of groups with whom they share social identities. However, the question remains whether each bureaucrat consistently acts on behalf of its constituents across a series of street‐level interactions. Considering the sequential nature of state‐citizen encounters, this study incorporates both social identity theory and identity theory into rep…

  • Street-Level bureaucracy in public administration: A systematic literature review

    Ahrum Chang, Gene A Brewer•ARTICLE•Public Management Review•2023

    Research on street-level bureaucracy has burgeoned since Michael Lipsky published his seminal book on the topic in 1980. Yet little effort has been made to comprehensively overview this stream of research. This study undertakes a systematic literature review on street-level bureaucracy in the field of public administration. Our analysis confirms that street-level bureaucracy is a centrally important and ever-popular topic in public administration…

  • Risk aversion and public sector employment

    Open Access•Ahrum Chang•ARTICLE•Public Administration Review•2023•References: 46

    This study examines whether public sector workers are more risk averse than those in the private sector and, if so, whether risk‐averse individuals self‐select themselves into the public sector or public employees become more risk averse during their career. Drawing on portfolio theory that individuals assemble their asset portfolio that maximizes expected return within an acceptable level of risk, this study analyzes 6276 South Korean employees'…

  • Halo effects and public evaluation of police service

    Ahrum Chang•ARTICLE•The Social Science Journal•2022•References: 10

    Public opinion of police service provides important guidelines for government leaders and policy practitioners who strive to improve police-community relations and restructure law enforcement agencies. Despite its widespread use, citizen evaluation of police service is bias-prone due to the subjective nature of people’s judgment heuristics. Considering that the impact of police actions on public opinion is not limited to those that police directl…

  • A formal model of street-level bureaucracy

    Open Access•Ahrum Chang•ARTICLE•Rationality and Society•2022•References: 26

    Different from a classic Weberian bureaucracy, public service bureaucrats directly interact with citizens at the frontlines of government. These first responders use their discretion to meet some citizens' needs but deliberately overlook the other clients. What lies beneath the street-level bureaucrats' behavior in their contacts with citizens? This study develops a model to explain how street-level bureaucrats are motivated to move toward the pu…

  • Resource Stability and Federal Agency Performance

    Open Access•Ahrum Chang•ARTICLE•The American Review of Public…•2021•Cited by: 1•References: 26

    Resources are essential for organizations to cope with challenges and to achieve their desirable outcomes. Although much scholarly attention has been paid to the type or level of resources allocated or used to enhance organizational effectiveness, relatively little effort has been made to analyze whether and how resource changes influence organizational performance. Considering today’s unstable fiscal climate, this study focuses on how government…

  • Does bureaucratic representation enhance overall organizational accountability in policing

    Open Access•Seong C Kang, Ahrum Chang et al.•ARTICLE•Public Administration•2021•Cited by: 3•References: 16

    Many representative bureaucracy studies examine outcomes in the context of passive and active representation, but relatively few have investigated the effects of passive representation on outcomes for the organization as a whole. To address this gap, we analyze data from a national law enforcement survey in the United States on formal citizen complaints regarding allegations of excessive use of physical force. This measure aligns with a three‐dim…

  • Does bureaucratic representation enhance overall organizational accountability in policing

    Open Access•Seong C Kang, Ahrum Chang et al.•ARTICLE•Public Administration•2021•Cited by: 3•References: 16

    Many representative bureaucracy studies examine outcomes in the context of passive and active representation, but relatively few have investigated the effects of passive representation on outcomes for the organization as a whole. To address this gap, we analyze data from a national law enforcement survey in the United States on formal citizen complaints regarding allegations of excessive use of physical force. This measure aligns with a three‐dim…

  • Resource Stability and Federal Agency Performance

    Open Access•Ahrum Chang•ARTICLE•The American Review of Public…•2021•Cited by: 1•References: 26

    Resources are essential for organizations to cope with challenges and to achieve their desirable outcomes. Although much scholarly attention has been paid to the type or level of resources allocated or used to enhance organizational effectiveness, relatively little effort has been made to analyze whether and how resource changes influence organizational performance. Considering today’s unstable fiscal climate, this study focuses on how government…

  • Resource Stability and Federal Agency Performance

    Open Access•Ahrum Chang•ARTICLE•The American Review of Public…•2021•Cited by: 1•References: 26

    Resources are essential for organizations to cope with challenges and to achieve their desirable outcomes. Although much scholarly attention has been paid to the type or level of resources allocated or used to enhance organizational effectiveness, relatively little effort has been made to analyze whether and how resource changes influence organizational performance. Considering today’s unstable fiscal climate, this study focuses on how government…

  • Does bureaucratic representation enhance overall organizational accountability in policing

    Open Access•Seong C Kang, Ahrum Chang et al.•ARTICLE•Public Administration•2021•Cited by: 3•References: 16

    Many representative bureaucracy studies examine outcomes in the context of passive and active representation, but relatively few have investigated the effects of passive representation on outcomes for the organization as a whole. To address this gap, we analyze data from a national law enforcement survey in the United States on formal citizen complaints regarding allegations of excessive use of physical force. This measure aligns with a three‐dim…

  • Halo effects and public evaluation of police service

    Ahrum Chang•ARTICLE•The Social Science Journal•2022•References: 10

    Public opinion of police service provides important guidelines for government leaders and policy practitioners who strive to improve police-community relations and restructure law enforcement agencies. Despite its widespread use, citizen evaluation of police service is bias-prone due to the subjective nature of people’s judgment heuristics. Considering that the impact of police actions on public opinion is not limited to those that police directl…

  • A formal model of street-level bureaucracy

    Open Access•Ahrum Chang•ARTICLE•Rationality and Society•2022•References: 26

    Different from a classic Weberian bureaucracy, public service bureaucrats directly interact with citizens at the frontlines of government. These first responders use their discretion to meet some citizens' needs but deliberately overlook the other clients. What lies beneath the street-level bureaucrats' behavior in their contacts with citizens? This study develops a model to explain how street-level bureaucrats are motivated to move toward the pu…

  • Street-Level bureaucracy in public administration: A systematic literature review

    Ahrum Chang, Gene A Brewer•ARTICLE•Public Management Review•2023

    Research on street-level bureaucracy has burgeoned since Michael Lipsky published his seminal book on the topic in 1980. Yet little effort has been made to comprehensively overview this stream of research. This study undertakes a systematic literature review on street-level bureaucracy in the field of public administration. Our analysis confirms that street-level bureaucracy is a centrally important and ever-popular topic in public administration…

  • Risk aversion and public sector employment

    Open Access•Ahrum Chang•ARTICLE•Public Administration Review•2023•References: 46

    This study examines whether public sector workers are more risk averse than those in the private sector and, if so, whether risk‐averse individuals self‐select themselves into the public sector or public employees become more risk averse during their career. Drawing on portfolio theory that individuals assemble their asset portfolio that maximizes expected return within an acceptable level of risk, this study analyzes 6276 South Korean employees'…

  • Recurring Street‐Level Encounters: How Bureaucratic Representation Changes Through Citizen Interactions

    Open Access•Ahrum Chang•ARTICLE•Public Administration Review•2025•References: 49

    Representative bureaucracy theory posits that policy outcomes made by bureaucrats will reflect the interests of groups with whom they share social identities. However, the question remains whether each bureaucrat consistently acts on behalf of its constituents across a series of street‐level interactions. Considering the sequential nature of state‐citizen encounters, this study incorporates both social identity theory and identity theory into rep…

Political science (6 works) · Public relations (6 works) · Law (5 works) · Politics (5 works) · Public Administration (5 works) · Bureaucracy (4 works) · Business (4 works) · Public Policy and Administration Research (4 works) · Sociology (4 works) · Economics (3 works)

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