Xitong Guo
Biographic Data
| ID | 4029499 |
|---|---|
| NAME | Xitong Guo |
| GIVEN NAMES | Xitong |
| FAMILY NAME | Guo |
| SIGNATURE | GUO X |
| AFFILIATIONS | Harbin Institute of Technology |
| ORCID | 0000-0002-9569-0299 |
| VERIFIED | Yes |
| TOTAL WORKS | 22 |
| TOTAL CITATIONS | 20 |
| AUTHOR COUNT | 22 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2016 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 2 |
When eyes diverge: Understanding inconsistency in patient–peer evaluations on online healthcare platforms
Purpose This study investigates patient–peer evaluation inconsistency on online healthcare platforms. We examine how the emotional and informational support in physicians' answers affects this inconsistency, whether the two support types act as substitutes or complements, and how professional titles moderate their effects. Design/methodology/approach Using a large dataset of 1,933,083 physician–patient interactions from a major Chinese healthcare…
Crowdsourced professional signals: How physician-group congruence shapes patient choice on online healthcare platforms
Revealing how information attributes of social media affect individuals' mental health during health crises: A person-environment fit perspective
Purpose This study aims to investigate how two critical informational attributes of social media – uncertainty and equivocality – affect individuals' mental health, particularly pandemic fatigue, through the lens of person-environment fit (P-E fit) theory. Design/methodology/approach An online survey (N = 336) served as the basis for data collection, and structural equation modeling was employed for analysis. A mediation model was constructed to …
Learning First Aid Knowledge Not Only for the Self But Also for Others: Toward a Collective Protection Motivation Theory
The practice of learning first aid knowledge on social media has gained considerable attention as a strategy for improving public health. Yet despite this recognition, the practice has not drawn commensurate academic attention. Different from individual health protection behavior, first aid knowledge learning is a collective preventive health behavior due to its collective attributes of protecting the health of others. To address the behavior, we…
Exploring the impact of free live-streamed medical consultation on patient engagement and patient satisfaction in the multistage online consultation process: A quasi-experimental design
How Team Diversity Influences Online Medical Team Service Performance Through Shared Leadership: An Input-Process-Output Perspective
Investigating patients' adoption of online medical advice
Presentation mode matters: Examining how patients and healthcare professionals present content text during online health advice interaction
Good health advice can help patients make the difference between a poor and a positive quality of life. When patients seek advice online, it is similar to search for a second opinion. Presentation mode could play a crucial role in the process of advice seeking and giving. For example, physicians may be reluctant to provide advice if a patient's question is long and difficult to find key information. To enhance the efficacy of communication, we ex…
Unraveling the impact of infodemic stress on information and health behaviors: A double effect perspective
Purpose This paper aims to explore the underlying mechanism whereby information-induced stress, resulting from the burdensome nature, questionable information reliability, misleading content and diffuse characteristics of infodemic pressure, impacts individuals’ online information-related behavior and health-related preventive behavior. Design/methodology/approach We conducted a cross-sectional survey organized with social media users during the …
Understanding first aid knowledge adoption on social media with an extended information adoption model
Purpose Social media provides a convenient way to popularise first aid knowledge amongst the general public. So far, little is known about the factors influencing individuals’ adoption of first aid knowledge on social media. Drawing on the information adoption model (IAM), this study investigates the joint effects of cognitive factors (e.g. perceived information usefulness (PIU)), affective factors (e.g. arousal (AR)) and social factors (e.g. des…
Fear appeal, coping appeal and mobile health technology persuasion: A two-stage scenario-based survey of the elderly
Purpose Prior researches on the adoption of mobile health services (MHS) concentrate on the subjective cognitive appraisals resulting in technology adoption, while ignoring how to shape those cognitive appraisals by the objective message design strategies which are easier to operate in practice. Based on protection motivation theory (PMT), the current research aims to explore the antecedents of cognitive appraisals by focusing on message design s…
The effects of social media use and consumer engagement on physician online return: Evidence from Weibo
Purpose Social media facilitates the communication and the relationship between healthcare professionals and patients. However, limited research has examined the role of social media in a physicians' online return. This study, therefore, investigates physicians' online economic and social capital return in relation to physicians' use of social media and consumer engagement. Design/methodology/approach Using ordinary least squares (OLS) regression…
Trust and elderly users' continuance intention regarding mobile health services: The contingent role of health and technology anxieties
Purpose Mobile health (mHealth) services are considered an important means of relieving the problems of the aging population. The efficiency of mHealth services can be enhanced by engaging more elderly users and guaranteeing their continued use. However, limited attention has been directed toward investigating elderly users' continuance intention regarding mHealth services. The purpose of this paper is to explain elderly users' continuance intent…
Patient empowerment in an online health platform: Exploring the quadratic effects of patients’ conscious-competence on perceived health status
Exploring the human factors for mindfulness in mHealth service usage: An Elaboration Likelihood Model
MHealth service is widely accepted as a good path towards healthcare promotion. However, patients’ low-level usage restricted its effectiveness. This work draws upon the elaboration likelihood model and mindfulness theory to investigate the mindfulness mechanism in mHealth service usage, which highlights: First, both perceived information quality and mindfulness positively affect mHealth service usage. Also, perceived information quality is obser…
Information and Communication Technology Use for Life Satisfaction among the Elderly: A Motivation Perspective
Objectives: Information and communication technology (ICT) has emerged as an appealing approach to address the changing life satisfaction of the aging population. This study explores the influence of perceived benefit and social support on the life satisfaction of elderly individuals via the mediation of their ICT use, from a motivation perspective. Additionally, we explore the moderating effect of health consciousness on the relationship between…
Exploring the influence of doctor–patient social ties and knowledge ties on patient selection
Purpose With the advent of the Digital 2.0 era, online doctor–patient (D–P) interaction has become increasingly popular. However, due to the fact that doctors use their fragmented time to serve patients, online D–P interaction inevitably has some problems, such as the lack of pertinence in the reply content and doctors' relative unfamiliarity with their individual patients. Therefore, the purpose of this study is to excavate whether potential D–P…
Balancing online pharmacy services for patient adherence: A stimulus-organism-response perspective
Purpose The purpose of this study is to identify patient experience unique to online pharmacy services (OPS) based on the characteristics of OPS (i.e. interactivity and virtuality) and to reveal how patient experience is derived from OPS and thereby enhances patient adherence from both online social support and patient experience perspectives. Design/methodology/approach The Stimulus-Organism-Response framework was used to conceptualize this stud…
Examining the role of ICT usage in loneliness perception and mental health of the elderly in China
Exploring the Impact of the Rational Antibiotic Use System on Hospital Performance: The Direct Effect and the Spillover Effect
Irrational antibiotic usage not only causes an increase in antibiotic-borne diseases, but also inflicts pain on patients, as a result of inappropriate treatment. In order to resolve the hazards caused by irrational antibiotic usage, a kind of e-health service, the Rational Antibiotic Use System (RAUS), has been incorporated into the hospital information system. The RAUS provides doctors and patients with the functions of antibiotic usage monitori…
How Doctors Gain Social and Economic Returns in Online Health-Care Communities: A Professional Capital Perspective
An online health-care community (OHC) is a novel channel through which doctors share medical or health-care knowledge with patients. While the sustainable development of an OHC relies on doctors’ participation, we have limited information on how doctors can gain benefits from OHCs. In attempting to close this knowledge gap, we examine the determinants of social and economic returns of doctors at OHCs by extending the social exchange theory into t…
Exploring the influence of social media on employee work performance
Purpose – The purpose of this paper is to investigate the influence of social media on employees’ work performance, as well as the underlying mechanism for how they create value at work. Design/methodology/approach – Based on media synchronicity and social capital theories, the authors propose that social media can foster employees’ social capital and subsequently facilitate knowledge transfer. Both social capital and knowledge transfer help prom…
Exploring the influence of social media on employee work performance
Purpose – The purpose of this paper is to investigate the influence of social media on employees’ work performance, as well as the underlying mechanism for how they create value at work. Design/methodology/approach – Based on media synchronicity and social capital theories, the authors propose that social media can foster employees’ social capital and subsequently facilitate knowledge transfer. Both social capital and knowledge transfer help prom…
Examining the role of ICT usage in loneliness perception and mental health of the elderly in China
Understanding first aid knowledge adoption on social media with an extended information adoption model
Purpose Social media provides a convenient way to popularise first aid knowledge amongst the general public. So far, little is known about the factors influencing individuals’ adoption of first aid knowledge on social media. Drawing on the information adoption model (IAM), this study investigates the joint effects of cognitive factors (e.g. perceived information usefulness (PIU)), affective factors (e.g. arousal (AR)) and social factors (e.g. des…
Exploring the influence of doctor–patient social ties and knowledge ties on patient selection
Purpose With the advent of the Digital 2.0 era, online doctor–patient (D–P) interaction has become increasingly popular. However, due to the fact that doctors use their fragmented time to serve patients, online D–P interaction inevitably has some problems, such as the lack of pertinence in the reply content and doctors' relative unfamiliarity with their individual patients. Therefore, the purpose of this study is to excavate whether potential D–P…
Balancing online pharmacy services for patient adherence: A stimulus-organism-response perspective
Purpose The purpose of this study is to identify patient experience unique to online pharmacy services (OPS) based on the characteristics of OPS (i.e. interactivity and virtuality) and to reveal how patient experience is derived from OPS and thereby enhances patient adherence from both online social support and patient experience perspectives. Design/methodology/approach The Stimulus-Organism-Response framework was used to conceptualize this stud…
Exploring the influence of social media on employee work performance
Purpose – The purpose of this paper is to investigate the influence of social media on employees’ work performance, as well as the underlying mechanism for how they create value at work. Design/methodology/approach – Based on media synchronicity and social capital theories, the authors propose that social media can foster employees’ social capital and subsequently facilitate knowledge transfer. Both social capital and knowledge transfer help prom…
How Doctors Gain Social and Economic Returns in Online Health-Care Communities: A Professional Capital Perspective
An online health-care community (OHC) is a novel channel through which doctors share medical or health-care knowledge with patients. While the sustainable development of an OHC relies on doctors’ participation, we have limited information on how doctors can gain benefits from OHCs. In attempting to close this knowledge gap, we examine the determinants of social and economic returns of doctors at OHCs by extending the social exchange theory into t…
Exploring the Impact of the Rational Antibiotic Use System on Hospital Performance: The Direct Effect and the Spillover Effect
Irrational antibiotic usage not only causes an increase in antibiotic-borne diseases, but also inflicts pain on patients, as a result of inappropriate treatment. In order to resolve the hazards caused by irrational antibiotic usage, a kind of e-health service, the Rational Antibiotic Use System (RAUS), has been incorporated into the hospital information system. The RAUS provides doctors and patients with the functions of antibiotic usage monitori…
Exploring the human factors for mindfulness in mHealth service usage: An Elaboration Likelihood Model
MHealth service is widely accepted as a good path towards healthcare promotion. However, patients’ low-level usage restricted its effectiveness. This work draws upon the elaboration likelihood model and mindfulness theory to investigate the mindfulness mechanism in mHealth service usage, which highlights: First, both perceived information quality and mindfulness positively affect mHealth service usage. Also, perceived information quality is obser…
Information and Communication Technology Use for Life Satisfaction among the Elderly: A Motivation Perspective
Objectives: Information and communication technology (ICT) has emerged as an appealing approach to address the changing life satisfaction of the aging population. This study explores the influence of perceived benefit and social support on the life satisfaction of elderly individuals via the mediation of their ICT use, from a motivation perspective. Additionally, we explore the moderating effect of health consciousness on the relationship between…
Exploring the influence of doctor–patient social ties and knowledge ties on patient selection
Purpose With the advent of the Digital 2.0 era, online doctor–patient (D–P) interaction has become increasingly popular. However, due to the fact that doctors use their fragmented time to serve patients, online D–P interaction inevitably has some problems, such as the lack of pertinence in the reply content and doctors' relative unfamiliarity with their individual patients. Therefore, the purpose of this study is to excavate whether potential D–P…
Balancing online pharmacy services for patient adherence: A stimulus-organism-response perspective
Purpose The purpose of this study is to identify patient experience unique to online pharmacy services (OPS) based on the characteristics of OPS (i.e. interactivity and virtuality) and to reveal how patient experience is derived from OPS and thereby enhances patient adherence from both online social support and patient experience perspectives. Design/methodology/approach The Stimulus-Organism-Response framework was used to conceptualize this stud…
Examining the role of ICT usage in loneliness perception and mental health of the elderly in China
Trust and elderly users' continuance intention regarding mobile health services: The contingent role of health and technology anxieties
Purpose Mobile health (mHealth) services are considered an important means of relieving the problems of the aging population. The efficiency of mHealth services can be enhanced by engaging more elderly users and guaranteeing their continued use. However, limited attention has been directed toward investigating elderly users' continuance intention regarding mHealth services. The purpose of this paper is to explain elderly users' continuance intent…
Patient empowerment in an online health platform: Exploring the quadratic effects of patients’ conscious-competence on perceived health status
Fear appeal, coping appeal and mobile health technology persuasion: A two-stage scenario-based survey of the elderly
Purpose Prior researches on the adoption of mobile health services (MHS) concentrate on the subjective cognitive appraisals resulting in technology adoption, while ignoring how to shape those cognitive appraisals by the objective message design strategies which are easier to operate in practice. Based on protection motivation theory (PMT), the current research aims to explore the antecedents of cognitive appraisals by focusing on message design s…
The effects of social media use and consumer engagement on physician online return: Evidence from Weibo
Purpose Social media facilitates the communication and the relationship between healthcare professionals and patients. However, limited research has examined the role of social media in a physicians' online return. This study, therefore, investigates physicians' online economic and social capital return in relation to physicians' use of social media and consumer engagement. Design/methodology/approach Using ordinary least squares (OLS) regression…
How Team Diversity Influences Online Medical Team Service Performance Through Shared Leadership: An Input-Process-Output Perspective
Investigating patients' adoption of online medical advice
Presentation mode matters: Examining how patients and healthcare professionals present content text during online health advice interaction
Good health advice can help patients make the difference between a poor and a positive quality of life. When patients seek advice online, it is similar to search for a second opinion. Presentation mode could play a crucial role in the process of advice seeking and giving. For example, physicians may be reluctant to provide advice if a patient's question is long and difficult to find key information. To enhance the efficacy of communication, we ex…
Unraveling the impact of infodemic stress on information and health behaviors: A double effect perspective
Purpose This paper aims to explore the underlying mechanism whereby information-induced stress, resulting from the burdensome nature, questionable information reliability, misleading content and diffuse characteristics of infodemic pressure, impacts individuals’ online information-related behavior and health-related preventive behavior. Design/methodology/approach We conducted a cross-sectional survey organized with social media users during the …
Understanding first aid knowledge adoption on social media with an extended information adoption model
Purpose Social media provides a convenient way to popularise first aid knowledge amongst the general public. So far, little is known about the factors influencing individuals’ adoption of first aid knowledge on social media. Drawing on the information adoption model (IAM), this study investigates the joint effects of cognitive factors (e.g. perceived information usefulness (PIU)), affective factors (e.g. arousal (AR)) and social factors (e.g. des…
Learning First Aid Knowledge Not Only for the Self But Also for Others: Toward a Collective Protection Motivation Theory
The practice of learning first aid knowledge on social media has gained considerable attention as a strategy for improving public health. Yet despite this recognition, the practice has not drawn commensurate academic attention. Different from individual health protection behavior, first aid knowledge learning is a collective preventive health behavior due to its collective attributes of protecting the health of others. To address the behavior, we…
Exploring the impact of free live-streamed medical consultation on patient engagement and patient satisfaction in the multistage online consultation process: A quasi-experimental design
When eyes diverge: Understanding inconsistency in patient–peer evaluations on online healthcare platforms
Purpose This study investigates patient–peer evaluation inconsistency on online healthcare platforms. We examine how the emotional and informational support in physicians' answers affects this inconsistency, whether the two support types act as substitutes or complements, and how professional titles moderate their effects. Design/methodology/approach Using a large dataset of 1,933,083 physician–patient interactions from a major Chinese healthcare…
Crowdsourced professional signals: How physician-group congruence shapes patient choice on online healthcare platforms
Revealing how information attributes of social media affect individuals' mental health during health crises: A person-environment fit perspective
Purpose This study aims to investigate how two critical informational attributes of social media – uncertainty and equivocality – affect individuals' mental health, particularly pandemic fatigue, through the lens of person-environment fit (P-E fit) theory. Design/methodology/approach An online survey (N = 336) served as the basis for data collection, and structural equation modeling was employed for analysis. A mediation model was constructed to …
Psychology (17 works) · Computer Science (14 works) · Social Psychology (11 works) · Health care (8 works) · Political science (8 works) · Medicine (7 works) · Business (6 works) · Health Literacy and Information Accessibility (6 works) · Social Psychology (6 works) · Digital Marketing and Social Media (5 works)