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Frauke Zeller

Biographic Data

ID4115704
NAMEFrauke Zeller
GIVEN NAMESFrauke
FAMILY NAMEZeller
SIGNATUREZELLER F
AFFILIATIONSEdinburgh Napier University
ORCID0000-0001-6835-2529
VERIFIEDYes
TOTAL WORKS13
TOTAL CITATIONS12
AUTHOR COUNT12
EDITOR COUNT1
FIRST PUBLICATION YEAR2013
LATEST PUBLICATION YEAR2026
H-INDEX2
  • Mapping the creative industries: Case studies from Scotland and Wales

    Open Access•Marlen Komorowski, Inge Panneels et al.•ARTICLE•Cultural Trends•2026

    This paper examines mappings of the UK’s creative industries to assess economic impact, workforce size, and geographic distribution. Case studies from the Creative Cluster Programme (2018–2024) are analysed. Evidence is drawn from the case studies of Scotland and Wales. It presents results from the mapping processes undertaken in Scotland by Creative Informatics (https://creativeinformatics.org/), and South of Scotland Enterprise, as well as thos…

  • Creative Informatics: The role of ‘the university’ in Edinburgh and South East Scotland's creative cluster

    Open Access•Vikki Jones, Inge Panneels et al.•ARTICLE•City Culture and Society•2025

    This positioning paper reflects on the idea of ‘the university’ as a creative industries intermediary, through a case study of the Creative Informatics programme. It asks where ‘the university’ fits within the context of the creative industries and creative economy, and its value in that ecosystem. Creative Informatics was a five-year R&D programme (2018–2024), part of the UK-wide Creative Industries Clusters Programme (CICP) funded by the UK's A…

  • Toward a computational mixed methods framework to measure online deliberative discourse

    Open Access•Stuart Duncan, Lauren Dwyer et al.•ARTICLE•Communication and the Public•2024•References: 19

    This article proposes and tests a reproducible framework for a computational method to measure social media-based deliberative discourse by analyzing commentary surrounding the Canadian convoy protests of COVID-19 vaccine mandates and restrictions. Employing a combination of analytic calculations, alongside tools such as Google Perspective and Linguistic Inquiry and Word Count (LIWC), this article assesses the quality of online deliberative disco…

  • Perspectives of Healthcare Providers to Inform the Design of an AI-Enhanced Social Robot in the Pediatric Emergency Department

    Open Access•Summer Hudson, Fareha Nishat et al.•ARTICLE•Children•2023

    Children commonly experience pain and distress in healthcare settings related to medical procedures such as blood tests and intravenous insertions (IVIs). Inadequately addressed pain and distress can result in both short- and long-term negative consequences. The use of socially assistive robotics (SARs) to reduce procedure-related distress and pain in children's healthcare settings has shown promise; however, the current options lack autonomous a…

  • Media Framing of Dominant Ideologies in Explanatory Journalism Concerning Artificial Intelligence and Robotics

    Lauren Dwyer, Charlotte Crawford et al.•ARTICLE•Canadian Journal of Communication•2023

    Background: This case study investigates how dominant narratives and hegemonic ideals shape technological discourses in explanatory journalism. It examines dominant media frames in articles on technology, artificial intelligence (AI), and robotics in a multinational outlet for explanatory journalism. Analysis: Before and during the first wave of the COVID-19 pandemic, media frames in articles on the aforementioned topics were analyzed to determin…

  • Social Media in Human–Robot Interaction

    Open Access•Frauke Zeller, David Harris Smith et al.•ARTICLE•International Journal of Social…•2020

  • Tracking the imagined audience: A case study on Nike’s use of Twitter for B2C interaction

    Open Access•Jacky Au Duong, Frauke Zeller•ARTICLE•First Monday•2017

    Social media platforms have become the new centre of attention in business-to-consumer (B2C) communication. These interactions provide a rich source of information for businesses in terms of their customers’ preferences, backgrounds and behaviour. We introduce a multi-disciplinary theoretical and methodological framework based on studies in marketing, communication and computer-mediated communication, which aims to inform marketing professionals …

  • The Death and Lives of hitchBOT: The Design and Implementation of a Hitchhiking Robot

    David Harris Smith, Frauke Zeller•ARTICLE•Leonardo•2017•References: 1

    In the early morning hours of 1 August 2015, as it waited for its next ride on a Philly park bench, unknown assailants destroyed hitchBOT. Arms torn from its body, legs broken, gutted of its electronics, it was left discarded in a park, minus its smiley-face LED head. Around the world headlines announced the death of a much-loved robot, children and adults shed tears, haters hated on Philadelphia, cartoonists and musicians paid tribute, journalis…

  • Analyzing Social Media Data and Other Data Sources: A Methodological Overview

    Frauke Zeller•CHAPTER•The Sage Handbook of Social Media…•2016

  • Revitalising Audience Research: Innovations in European Audience Research

    Frauke Zeller, Cristina Ponte et al.•BOOK•Revitalising Audience Research•2014•Cited by: 7

    The revitalisation of audience studies is not only about new approaches and methods; it entails a crossing of disciplines and a bridging of long-established boundaries in the field. The aim of this volume is to capture the boundary-crossing processes that have begun to emerge across the discipline in the form of innovative, interdisciplinary interventions in the audience research agenda. Contributions to this volume seek to further this process t…

  • Special issue on Mediated urbanism

    Open Access•Seija Ridell, Frauke Zeller•ARTICLE•International Communication Gazette•2013

  • Mediated urbanism: Navigating an interdisciplinary terrain

    Open Access•Seija Ridell, Frauke Zeller•ARTICLE•International Communication Gazette•2013•References: 11

    [Abstract unavailable.]

  • A Subjective User-Typology Of Online News Consumption

    Frauke Zeller, Joshua O’kane et al.•ARTICLE•Digital Journalism•2013•Cited by: 5•References: 7

    Taking up current research results relating social media usage to online news consumption, we describe a theoretical and methodological approach that puts the subjective, or personal, dimension of online news consumption at the center of our investigations. Our empirical study applied a mixed-method design that integrated Q methodology. The study provides a user-typology based upon the user’s personal perception of their news consumption habits

  • Revitalising Audience Research: Innovations in European Audience Research

    Frauke Zeller, Cristina Ponte et al.•BOOK•Revitalising Audience Research•2014•Cited by: 7

    The revitalisation of audience studies is not only about new approaches and methods; it entails a crossing of disciplines and a bridging of long-established boundaries in the field. The aim of this volume is to capture the boundary-crossing processes that have begun to emerge across the discipline in the form of innovative, interdisciplinary interventions in the audience research agenda. Contributions to this volume seek to further this process t…

  • A Subjective User-Typology Of Online News Consumption

    Frauke Zeller, Joshua O’kane et al.•ARTICLE•Digital Journalism•2013•Cited by: 5•References: 7

    Taking up current research results relating social media usage to online news consumption, we describe a theoretical and methodological approach that puts the subjective, or personal, dimension of online news consumption at the center of our investigations. Our empirical study applied a mixed-method design that integrated Q methodology. The study provides a user-typology based upon the user’s personal perception of their news consumption habits

  • Special issue on Mediated urbanism

    Open Access•Seija Ridell, Frauke Zeller•ARTICLE•International Communication Gazette•2013

  • Mediated urbanism: Navigating an interdisciplinary terrain

    Open Access•Seija Ridell, Frauke Zeller•ARTICLE•International Communication Gazette•2013•References: 11

    [Abstract unavailable.]

  • A Subjective User-Typology Of Online News Consumption

    Frauke Zeller, Joshua O’kane et al.•ARTICLE•Digital Journalism•2013•Cited by: 5•References: 7

    Taking up current research results relating social media usage to online news consumption, we describe a theoretical and methodological approach that puts the subjective, or personal, dimension of online news consumption at the center of our investigations. Our empirical study applied a mixed-method design that integrated Q methodology. The study provides a user-typology based upon the user’s personal perception of their news consumption habits

  • Revitalising Audience Research: Innovations in European Audience Research

    Frauke Zeller, Cristina Ponte et al.•BOOK•Revitalising Audience Research•2014•Cited by: 7

    The revitalisation of audience studies is not only about new approaches and methods; it entails a crossing of disciplines and a bridging of long-established boundaries in the field. The aim of this volume is to capture the boundary-crossing processes that have begun to emerge across the discipline in the form of innovative, interdisciplinary interventions in the audience research agenda. Contributions to this volume seek to further this process t…

  • Analyzing Social Media Data and Other Data Sources: A Methodological Overview

    Frauke Zeller•CHAPTER•The Sage Handbook of Social Media…•2016

  • Tracking the imagined audience: A case study on Nike’s use of Twitter for B2C interaction

    Open Access•Jacky Au Duong, Frauke Zeller•ARTICLE•First Monday•2017

    Social media platforms have become the new centre of attention in business-to-consumer (B2C) communication. These interactions provide a rich source of information for businesses in terms of their customers’ preferences, backgrounds and behaviour. We introduce a multi-disciplinary theoretical and methodological framework based on studies in marketing, communication and computer-mediated communication, which aims to inform marketing professionals …

  • The Death and Lives of hitchBOT: The Design and Implementation of a Hitchhiking Robot

    David Harris Smith, Frauke Zeller•ARTICLE•Leonardo•2017•References: 1

    In the early morning hours of 1 August 2015, as it waited for its next ride on a Philly park bench, unknown assailants destroyed hitchBOT. Arms torn from its body, legs broken, gutted of its electronics, it was left discarded in a park, minus its smiley-face LED head. Around the world headlines announced the death of a much-loved robot, children and adults shed tears, haters hated on Philadelphia, cartoonists and musicians paid tribute, journalis…

  • Social Media in Human–Robot Interaction

    Open Access•Frauke Zeller, David Harris Smith et al.•ARTICLE•International Journal of Social…•2020

  • Perspectives of Healthcare Providers to Inform the Design of an AI-Enhanced Social Robot in the Pediatric Emergency Department

    Open Access•Summer Hudson, Fareha Nishat et al.•ARTICLE•Children•2023

    Children commonly experience pain and distress in healthcare settings related to medical procedures such as blood tests and intravenous insertions (IVIs). Inadequately addressed pain and distress can result in both short- and long-term negative consequences. The use of socially assistive robotics (SARs) to reduce procedure-related distress and pain in children's healthcare settings has shown promise; however, the current options lack autonomous a…

  • Media Framing of Dominant Ideologies in Explanatory Journalism Concerning Artificial Intelligence and Robotics

    Lauren Dwyer, Charlotte Crawford et al.•ARTICLE•Canadian Journal of Communication•2023

    Background: This case study investigates how dominant narratives and hegemonic ideals shape technological discourses in explanatory journalism. It examines dominant media frames in articles on technology, artificial intelligence (AI), and robotics in a multinational outlet for explanatory journalism. Analysis: Before and during the first wave of the COVID-19 pandemic, media frames in articles on the aforementioned topics were analyzed to determin…

  • Toward a computational mixed methods framework to measure online deliberative discourse

    Open Access•Stuart Duncan, Lauren Dwyer et al.•ARTICLE•Communication and the Public•2024•References: 19

    This article proposes and tests a reproducible framework for a computational method to measure social media-based deliberative discourse by analyzing commentary surrounding the Canadian convoy protests of COVID-19 vaccine mandates and restrictions. Employing a combination of analytic calculations, alongside tools such as Google Perspective and Linguistic Inquiry and Word Count (LIWC), this article assesses the quality of online deliberative disco…

  • Creative Informatics: The role of ‘the university’ in Edinburgh and South East Scotland's creative cluster

    Open Access•Vikki Jones, Inge Panneels et al.•ARTICLE•City Culture and Society•2025

    This positioning paper reflects on the idea of ‘the university’ as a creative industries intermediary, through a case study of the Creative Informatics programme. It asks where ‘the university’ fits within the context of the creative industries and creative economy, and its value in that ecosystem. Creative Informatics was a five-year R&D programme (2018–2024), part of the UK-wide Creative Industries Clusters Programme (CICP) funded by the UK's A…

  • Mapping the creative industries: Case studies from Scotland and Wales

    Open Access•Marlen Komorowski, Inge Panneels et al.•ARTICLE•Cultural Trends•2026

    This paper examines mappings of the UK’s creative industries to assess economic impact, workforce size, and geographic distribution. Case studies from the Creative Cluster Programme (2018–2024) are analysed. Evidence is drawn from the case studies of Scotland and Wales. It presents results from the mapping processes undertaken in Scotland by Creative Informatics (https://creativeinformatics.org/), and South of Scotland Enterprise, as well as thos…

Computer Science (9 works) · Sociology (8 works) · Social media (5 works) · World Wide Web (5 works) · Political science (4 works) · Social Media and Politics (4 works) · Advertising (3 works) · Art (3 works) · Business (3 works) · Media Studies and Communication (3 works)

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