Hester Paanakker
Biographic Data
| ID | 4127580 |
|---|---|
| NAME | Hester Paanakker |
| GIVEN NAMES | Hester |
| FAMILY NAME | Paanakker |
| SIGNATURE | PAANAKKER H |
| AFFILIATIONS | Radboud University Nijmegen |
| ORCID | 0000-0002-6609-6805 |
| VERIFIED | Yes |
| TOTAL WORKS | 6 |
| TOTAL CITATIONS | 37 |
| AUTHOR COUNT | 5 |
| EDITOR COUNT | 1 |
| FIRST PUBLICATION YEAR | 2014 |
| LATEST PUBLICATION YEAR | 2021 |
| H-INDEX | 3 |
Perceptions of the Frontline Craft
From the unique perspective of perceptions of the frontline craft, this study examines value convergence between policy makers, managers, and street-level professionals ( N = 55). Toxic stereotyping between staff levels, exacerbated by restrictive organizational conditions, are shown to overshadow positive value convergence from socialization processes. In this Dutch prison study, public officials are consistently biased to believe that the manag…
Value Contextuality in Public Service Delivery. An Analysis of Street-Level Craftsmanship and Public–Private Partnerships
This contribution questions the idea of value universalism and demonstrates that the actual meaning of good or ethical governance is context dependent—as are its constitutive values. To illustrate this point, Huberts’ value framework on integrity and quality of governance is contrasted to two empirical case studies that demonstrate the contextuality of values in two specific settings of public service delivery: street-level craftsmanship and publ…
A Legacy of Integrity
Values of Public Craftsmanship
Public craftsmanship, as the normative prescription of a myriad of public values, is receiving renewed attention. This study aims at empirical insight into how such abstract principles acquire practical meaning in specific professional settings, and how they are practically facilitated on the shop floor. We use an explorative case study among Dutch prison professionals ( N = 32) to contrast perceptions of ideal values and practices with perceptio…
Quality of Governance
Good Governance
Good governance codes usually end with a list of public values no one could oppose. A recurrent issue is that not all of these values—however desirable they are—can be achieved at the same time. With its focus on performance and procedural values of governance, this article zooms in on the conflict between two different types of values, signifying and exemplifying how output and outcome on one hand and the process of governance on the other may c…
Good Governance
Good governance codes usually end with a list of public values no one could oppose. A recurrent issue is that not all of these values—however desirable they are—can be achieved at the same time. With its focus on performance and procedural values of governance, this article zooms in on the conflict between two different types of values, signifying and exemplifying how output and outcome on one hand and the process of governance on the other may c…
Values of Public Craftsmanship
Public craftsmanship, as the normative prescription of a myriad of public values, is receiving renewed attention. This study aims at empirical insight into how such abstract principles acquire practical meaning in specific professional settings, and how they are practically facilitated on the shop floor. We use an explorative case study among Dutch prison professionals ( N = 32) to contrast perceptions of ideal values and practices with perceptio…
Value Contextuality in Public Service Delivery. An Analysis of Street-Level Craftsmanship and Public–Private Partnerships
This contribution questions the idea of value universalism and demonstrates that the actual meaning of good or ethical governance is context dependent—as are its constitutive values. To illustrate this point, Huberts’ value framework on integrity and quality of governance is contrasted to two empirical case studies that demonstrate the contextuality of values in two specific settings of public service delivery: street-level craftsmanship and publ…
Perceptions of the Frontline Craft
From the unique perspective of perceptions of the frontline craft, this study examines value convergence between policy makers, managers, and street-level professionals ( N = 55). Toxic stereotyping between staff levels, exacerbated by restrictive organizational conditions, are shown to overshadow positive value convergence from socialization processes. In this Dutch prison study, public officials are consistently biased to believe that the manag…
A Legacy of Integrity
Good Governance
Good governance codes usually end with a list of public values no one could oppose. A recurrent issue is that not all of these values—however desirable they are—can be achieved at the same time. With its focus on performance and procedural values of governance, this article zooms in on the conflict between two different types of values, signifying and exemplifying how output and outcome on one hand and the process of governance on the other may c…
Values of Public Craftsmanship
Public craftsmanship, as the normative prescription of a myriad of public values, is receiving renewed attention. This study aims at empirical insight into how such abstract principles acquire practical meaning in specific professional settings, and how they are practically facilitated on the shop floor. We use an explorative case study among Dutch prison professionals ( N = 32) to contrast perceptions of ideal values and practices with perceptio…
Quality of Governance
Value Contextuality in Public Service Delivery. An Analysis of Street-Level Craftsmanship and Public–Private Partnerships
This contribution questions the idea of value universalism and demonstrates that the actual meaning of good or ethical governance is context dependent—as are its constitutive values. To illustrate this point, Huberts’ value framework on integrity and quality of governance is contrasted to two empirical case studies that demonstrate the contextuality of values in two specific settings of public service delivery: street-level craftsmanship and publ…
A Legacy of Integrity
Perceptions of the Frontline Craft
From the unique perspective of perceptions of the frontline craft, this study examines value convergence between policy makers, managers, and street-level professionals ( N = 55). Toxic stereotyping between staff levels, exacerbated by restrictive organizational conditions, are shown to overshadow positive value convergence from socialization processes. In this Dutch prison study, public officials are consistently biased to believe that the manag…
Political science (6 works) · Public Policy and Administration Research (6 works) · Public relations (4 works) · Business (3 works) · Corporate governance (3 works) · Economics (3 works) · Law (3 works) · Public Administration (3 works) · Sociology (3 works) · Criminology (2 works)