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Cynthia Barboza-Wilkes

Biographic Data

ID4127664
NAMECynthia Barboza-Wilkes
GIVEN NAMESCynthia
FAMILY NAMEBarboza-Wilkes
SIGNATUREBARBOZA-WILKES C
AFFILIATIONSUniversity of Southern California
ORCID0000-0001-7669-430X
VERIFIEDYes
TOTAL WORKS6
TOTAL CITATIONS15
WORKS AS AUTHOR6
WORKS AS EDITOR0
FIRST PUBLICATION YEAR2022
LATEST PUBLICATION YEAR2024
H-INDEX2
  • How Self-Determination Moderates Burnout in Public Organizations Across Gender, Race, and Generation

    Open Access•Thai V Le, Cynthia Barboza-Wilkes•ARTICLE•Public Personnel Management•2024

    Applying a critical lens to self-determination theory, this study examines which organizational and individual characteristics in local government impact burnout, looking specifically at differences across diverse groups. This study uses survey data from a sample of more than 2,500 local government employees from a large city in California. Factor analyses and multivariate regressions are used to empirically examine the impact of multiple organiz…

  • Applying an intersectional understanding of extra work behavior and emotional exhaustion in local public service

    Open Access•Brian Y An, Cynthia Barboza-Wilkes et al.•ARTICLE•Public Administration•2024•Cited by: 1•References: 26

    In recent years, public administration scholars have started paying attention to intersectionality of government workforce identities and its implications for diversity management. This study unpacks how the intersection of multiple identities increases the transaction costs inherent to underrepresentation by looking at employee engagement in uncompensated extra‐role behaviors and its effect on emotional exhaustion. Using a structural equation mo…

  • Diary Designs as a Compassionate Research Design

    Cynthia Barboza-Wilkes, Thai V Le•ARTICLE•Public Integrity•2024•Cited by: 1•References: 31

    This essay explores the ethical underpinnings and utility of diary designs as a component of a triangulated research strategy that challenges positivist approaches to research. Building upon the work of Critical, Feminist, and Indigenous researchers, we show how centering marginalized voices through storytelling and diary designs allows for the examination of short-term, nuanced processes and everyday experiences of diverse individuals. Using ori…

  • Deconstructing Burnout at the Intersections of Race, Gender, and Generation in Local Government

    Open Access•Cynthia Barboza-Wilkes, Cynthia J Barboza-Wilkes et al.•ARTICLE•Journal of Public Administration…•2023•Cited by: 10•References: 47

    In recent years, there have been multiple calls for public administration scholars to adopt an intersectional approach to the study of diversity within public organizations. This paper empirically examines the simultaneous influence of multiple dimensions of individual identity on employee burnout. We advance a better understanding of disparities in individual well-being outcomes for public servants. Using conservation of resource (COR) theory an…

  • Procedural environment of public engagement

    William G Resh, Cynthia Barboza-Wilkes et al.•ARTICLE•Public Management Review•2022

    This research (1) examines how employees’ recollections of public engagement are associated with their willingness for future engagement (WFE), (2) assesses whether employees’ discrete recollections are driven by their procedural environments, and (3) tests whether employees’ recollections interact with their perceptions of red tape in affecting WFE. We find that one’s procedural environment parameterizes the effect of episodic recall on a subjec…

  • How the Paradoxical Treatment of Asian Americans as Model Minorities and Perpetual Foreigners Shape Their Burnout Experiences in Local Government

    Thai V Le, Cynthia Barboza-Wilkes•ARTICLE•Public Integrity•2022•Cited by: 3•References: 62

    Asian Americans are the fastest-growing racial group in the United States. This trend signals a need for greater representation and retention of Asian American employees in local government to ensure this growing population is well-represented in bureaucratic decision-making processes and public service provisions. In our study, we examine burnout and emotional labor among Asian Americans in local government through a mixed-methods approach. Our …

  • Deconstructing Burnout at the Intersections of Race, Gender, and Generation in Local Government

    Open Access•Cynthia Barboza-Wilkes, Cynthia J Barboza-Wilkes et al.•ARTICLE•Journal of Public Administration…•2023•Cited by: 10•References: 47

    In recent years, there have been multiple calls for public administration scholars to adopt an intersectional approach to the study of diversity within public organizations. This paper empirically examines the simultaneous influence of multiple dimensions of individual identity on employee burnout. We advance a better understanding of disparities in individual well-being outcomes for public servants. Using conservation of resource (COR) theory an…

  • How the Paradoxical Treatment of Asian Americans as Model Minorities and Perpetual Foreigners Shape Their Burnout Experiences in Local Government

    Thai V Le, Cynthia Barboza-Wilkes•ARTICLE•Public Integrity•2022•Cited by: 3•References: 62

    Asian Americans are the fastest-growing racial group in the United States. This trend signals a need for greater representation and retention of Asian American employees in local government to ensure this growing population is well-represented in bureaucratic decision-making processes and public service provisions. In our study, we examine burnout and emotional labor among Asian Americans in local government through a mixed-methods approach. Our …

  • Applying an intersectional understanding of extra work behavior and emotional exhaustion in local public service

    Open Access•Brian Y An, Cynthia Barboza-Wilkes et al.•ARTICLE•Public Administration•2024•Cited by: 1•References: 26

    In recent years, public administration scholars have started paying attention to intersectionality of government workforce identities and its implications for diversity management. This study unpacks how the intersection of multiple identities increases the transaction costs inherent to underrepresentation by looking at employee engagement in uncompensated extra‐role behaviors and its effect on emotional exhaustion. Using a structural equation mo…

  • Diary Designs as a Compassionate Research Design

    Cynthia Barboza-Wilkes, Thai V Le•ARTICLE•Public Integrity•2024•Cited by: 1•References: 31

    This essay explores the ethical underpinnings and utility of diary designs as a component of a triangulated research strategy that challenges positivist approaches to research. Building upon the work of Critical, Feminist, and Indigenous researchers, we show how centering marginalized voices through storytelling and diary designs allows for the examination of short-term, nuanced processes and everyday experiences of diverse individuals. Using ori…

  • Procedural environment of public engagement

    William G Resh, Cynthia Barboza-Wilkes et al.•ARTICLE•Public Management Review•2022

    This research (1) examines how employees’ recollections of public engagement are associated with their willingness for future engagement (WFE), (2) assesses whether employees’ discrete recollections are driven by their procedural environments, and (3) tests whether employees’ recollections interact with their perceptions of red tape in affecting WFE. We find that one’s procedural environment parameterizes the effect of episodic recall on a subjec…

  • How the Paradoxical Treatment of Asian Americans as Model Minorities and Perpetual Foreigners Shape Their Burnout Experiences in Local Government

    Thai V Le, Cynthia Barboza-Wilkes•ARTICLE•Public Integrity•2022•Cited by: 3•References: 62

    Asian Americans are the fastest-growing racial group in the United States. This trend signals a need for greater representation and retention of Asian American employees in local government to ensure this growing population is well-represented in bureaucratic decision-making processes and public service provisions. In our study, we examine burnout and emotional labor among Asian Americans in local government through a mixed-methods approach. Our …

  • Deconstructing Burnout at the Intersections of Race, Gender, and Generation in Local Government

    Open Access•Cynthia Barboza-Wilkes, Cynthia J Barboza-Wilkes et al.•ARTICLE•Journal of Public Administration…•2023•Cited by: 10•References: 47

    In recent years, there have been multiple calls for public administration scholars to adopt an intersectional approach to the study of diversity within public organizations. This paper empirically examines the simultaneous influence of multiple dimensions of individual identity on employee burnout. We advance a better understanding of disparities in individual well-being outcomes for public servants. Using conservation of resource (COR) theory an…

  • How Self-Determination Moderates Burnout in Public Organizations Across Gender, Race, and Generation

    Open Access•Thai V Le, Cynthia Barboza-Wilkes•ARTICLE•Public Personnel Management•2024

    Applying a critical lens to self-determination theory, this study examines which organizational and individual characteristics in local government impact burnout, looking specifically at differences across diverse groups. This study uses survey data from a sample of more than 2,500 local government employees from a large city in California. Factor analyses and multivariate regressions are used to empirically examine the impact of multiple organiz…

  • Applying an intersectional understanding of extra work behavior and emotional exhaustion in local public service

    Open Access•Brian Y An, Cynthia Barboza-Wilkes et al.•ARTICLE•Public Administration•2024•Cited by: 1•References: 26

    In recent years, public administration scholars have started paying attention to intersectionality of government workforce identities and its implications for diversity management. This study unpacks how the intersection of multiple identities increases the transaction costs inherent to underrepresentation by looking at employee engagement in uncompensated extra‐role behaviors and its effect on emotional exhaustion. Using a structural equation mo…

  • Diary Designs as a Compassionate Research Design

    Cynthia Barboza-Wilkes, Thai V Le•ARTICLE•Public Integrity•2024•Cited by: 1•References: 31

    This essay explores the ethical underpinnings and utility of diary designs as a component of a triangulated research strategy that challenges positivist approaches to research. Building upon the work of Critical, Feminist, and Indigenous researchers, we show how centering marginalized voices through storytelling and diary designs allows for the examination of short-term, nuanced processes and everyday experiences of diverse individuals. Using ori…

Political science (6 works) · Psychology (6 works) · Social Psychology (5 works) · Public relations (4 works) · Sociology (4 works) · Work-Family Balance Challenges (4 works) · Burnout (3 works) · Gender Diversity and Inequality (3 works) · Clinical Psychology (2 works) · Demographic economics (2 works)

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