Martin Blackmore
Datos Biográficos
| ID | 4128570 |
|---|---|
| NOMBRE | Martin Blackmore |
| NOMBRES | Martin |
| APELLIDO | Blackmore |
| FIRMA | BLACKMORE M |
| AFILIACIONES | University of Portsmouth |
| VERIFICADO | No |
| TOTAL DE OBRAS | 4 |
| TOTAL DE CITAS | 16 |
| TOTAL COMO AUTOR | 4 |
| TOTAL COMO EDITOR | 0 |
| PRIMER AÑO DE PUBLICACIÓN | 1997 |
| AÑO MÁS RECIENTE DE PUBLICACIÓN | 2001 |
| ÍNDICE H | 2 |
Mind the Gap
This paper reviews the evidence which suggests that the coercive aspects of UK unemployment and social security policies have not been implemented as rigorously as policy statements and commentators have implied. The analysis explores the tension between policing benefits and the duty to provide genuine assistance to job seekers. It suggests that policy ambiguity leads to the exercise of informal discretion, which in turn facilitates the non‐impl…
Complaining Our Way to Quality
The research on which this paper is based is part of a wider study of quality assurance and the voluntary sector. The focus of this paper is on complaints procedures, as part of quality assurance mechanisms, where voluntary agencies are the contracted service providers. The authors argue that, with the introduction of contracting and particularly with its further development, the way in which complaints mechanisms currently operate will need to b…
Regulating for Quality in the Voluntary Sector
The implementation of the NHS and Community Care Act, the greatly increased use of voluntary sector providers and the switch from grants to contracts form the background to this study. The article brings together two main themes in current social policy debate in the personal social services: regulation and quality assurance. Contracts are seen as increasingly significant forms of input, process and output regulation, although their impact depend…
Complaints Within Constraints
In June 1993 a Task Force within the Citizen's Charter Unit of the Cabinet Office initiated a review of complaints procedures in public sector organisations. Its work included an appraisal of private sector complaints handling practice to see if there were any lessons that could be usefully applied to the public sector. Its Main Report (1995) contained a number of interesting observations, some of which appear to challenge the logic of the struct…
Mind the Gap
This paper reviews the evidence which suggests that the coercive aspects of UK unemployment and social security policies have not been implemented as rigorously as policy statements and commentators have implied. The analysis explores the tension between policing benefits and the duty to provide genuine assistance to job seekers. It suggests that policy ambiguity leads to the exercise of informal discretion, which in turn facilitates the non‐impl…
Regulating for Quality in the Voluntary Sector
The implementation of the NHS and Community Care Act, the greatly increased use of voluntary sector providers and the switch from grants to contracts form the background to this study. The article brings together two main themes in current social policy debate in the personal social services: regulation and quality assurance. Contracts are seen as increasingly significant forms of input, process and output regulation, although their impact depend…
Complaining Our Way to Quality
The research on which this paper is based is part of a wider study of quality assurance and the voluntary sector. The focus of this paper is on complaints procedures, as part of quality assurance mechanisms, where voluntary agencies are the contracted service providers. The authors argue that, with the introduction of contracting and particularly with its further development, the way in which complaints mechanisms currently operate will need to b…
Complaints Within Constraints
In June 1993 a Task Force within the Citizen's Charter Unit of the Cabinet Office initiated a review of complaints procedures in public sector organisations. Its work included an appraisal of private sector complaints handling practice to see if there were any lessons that could be usefully applied to the public sector. Its Main Report (1995) contained a number of interesting observations, some of which appear to challenge the logic of the struct…
Complaining Our Way to Quality
The research on which this paper is based is part of a wider study of quality assurance and the voluntary sector. The focus of this paper is on complaints procedures, as part of quality assurance mechanisms, where voluntary agencies are the contracted service providers. The authors argue that, with the introduction of contracting and particularly with its further development, the way in which complaints mechanisms currently operate will need to b…
Regulating for Quality in the Voluntary Sector
The implementation of the NHS and Community Care Act, the greatly increased use of voluntary sector providers and the switch from grants to contracts form the background to this study. The article brings together two main themes in current social policy debate in the personal social services: regulation and quality assurance. Contracts are seen as increasingly significant forms of input, process and output regulation, although their impact depend…
Mind the Gap
This paper reviews the evidence which suggests that the coercive aspects of UK unemployment and social security policies have not been implemented as rigorously as policy statements and commentators have implied. The analysis explores the tension between policing benefits and the duty to provide genuine assistance to job seekers. It suggests that policy ambiguity leads to the exercise of informal discretion, which in turn facilitates the non‐impl…
Business (4 obras) · Economics (4 obras) · Political science (4 obras) · Public relations (4 obras) · Law (3 obras) · Management (3 obras) · Accounting (2 obras) · Accounting (2 obras) · Healthcare innovation and challenges (2 obras) · Marketing (2 obras)