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Kuno Schedler

Biographic Data

ID4128776
NAMEKuno Schedler
GIVEN NAMESKuno
FAMILY NAMESchedler
SIGNATURESCHEDLER K
AFFILIATIONSUniversity of St.Gallen
ORCID0000-0003-0580-692X
VERIFIEDYes
TOTAL WORKS19
TOTAL CITATIONS66
AUTHOR COUNT18
EDITOR COUNT1
FIRST PUBLICATION YEAR1996
LATEST PUBLICATION YEAR2026
H-INDEX4
  • Rationality Patterns in Export Promotion Organizations

    Open Access•Aline Tanno, Kuno Schedler et al.•ARTICLE•Global Policy•2026

    Export promotion organizations (EPOs) play an essential role in supporting global trade. Amid escalating global trade tensions, rising tariffs, and increased multipolarity, specialized teams within EPOs assume decision‐making functions guided by distinct rationalities. The aim of this research was to identify the different rationalities within EPOs and determine the factors contributing to their variations. Using a mixed method approach, we asses…

  • Institutional work in smart cities: Interviews with smart city managers

    Open Access•Ali Asker Guenduez, Ines Mergel et al.•ARTICLE•Urban Governance•2024•References: 19

    This exploratory analysis investigates self-reported work practices that managers consider to be crucial for driving smart city transformation. We build upon the literature on institutional work and highlight different institutional work types. Using interviews, we show that smart city managers use a combination of institutional work that includes (a) creation (e.g., introducing new ideas, technologies, methods, and policies), (b) maintenance (wh…

  • Government-university collaboration on smart city and smart government projects: What are the success factors

    Open Access•Ali Asker Guenduez, Ruth Frischknecht et al.•ARTICLE•Cities•2024•Cited by: 1•References: 39

    Despite the widespread practice of cooperation between governments and universities on smart city and smart government projects, the factors influencing this cooperation are not well known. We explore government-university collaboration to illuminate four potential determinants of success in such projects: output, institutional, relationship, and framework factors. Using mixed methods, including a theoretically informed crisp-set qualitative comp…

  • What can we learn from service model analysis? An application in the government export finance sector

    Open Access•Andreas Klasen, Kuno Schedler•ARTICLE•Public Policy and Administration•2024•References: 44

    The service model approach, like business models in the private sector, is gaining increasing attention in public management literature. In line with this evolving discourse, our study analyzes service models in government export promotion. By exploring the use of service models and discussing key developments, we shed light on the diverse application of service models in the context of officially supported export credits – an under-researched fi…

  • Smart criminal justice: Phenomena and normative requirements

    Open Access•Monika Simmler, Giulia Canova et al.•ARTICLE•International Review of…•2023•Cited by: 1•References: 29

    Advanced technology is not only transforming the public sector in general but is also increasingly transmuting the criminal justice system. Smart applications are designed to predict crimes, automate legal proceedings, and predict recidivism. We argue that such use of intelligent technology to optimize police work, criminal justice, and law enforcement is ultimately serving to establish a “smart criminal justice.” However, not every use of techno…

  • The role of trust in the adoption of cooperative arrangement types in e-credentials markets

    Open Access•Ali Asker Guenduez, Tobias Mettler et al.•ARTICLE•Information Polity•2022•References: 12

    The interest in digital identities has increased considerably in academia and practice in recent years. This can be seen by the many electronic identity projects worldwide and the numerous published studies that provide insightful narratives and descriptive case findings about success factors and barriers to the adoption of national authentication infrastructures. In this paper, we take a closer look to the role of trust on the design and impleme…

  • Technological frames in public administration: What do public managers think of big data

    Open Access•Ali Asker Guenduez, Tobias Mettler et al.•ARTICLE•Government Information Quarterly•2019•Cited by: 23•References: 11

    Being among the largest creators and gatherers of data in many countries, public administrations are looking for ways to harness big data technology. However, the de facto uses of big data in the public sector remain very limited. Despite numerous studies aiming to clarify the term big data, for many public managers, it remains unclear what this technology does and does not offer public administration. Using the concept of technological frames, w…

  • How smart can government be? Exploring barriers to the adoption of smart government

    Open Access•Kuno Schedler, Ali Asker Guenduez et al.•ARTICLE•Information Polity•2019•Cited by: 19•References: 7

    Smart information and communication technologies (ICTs) are finding their ways into public administration, and numerous smart government efforts are marking the start of a new digitalization wave in the public sector. Despite being in the early stages of development, these initiatives promise a new model for the provision of public services: smart government. Because past technical innovations in the public sector did not reach their full potenti…

  • Generic frames and tonality: Mapping a polarizing issue in a multifaceted context

    Open Access•Ali Asker Guenduez, Kuno Schedler et al.•ARTICLE•European Journal of Communication•2016•References: 35

    This study explores the feasibility and usefulness of five generic frames (conflict, responsibility, economic consequences, human interest and morality) in analysing framing practices in a multifaceted journalistic field over time. We show that supplementing generic frames through the tonality expressed in news stories enhances analytical quality. Mapping Swiss media outlets by how they frame a highly polarizing policy, we identify different fram…

  • The Political Rationale of Administrative Reforms: Parliamentary Support of Output Control in Switzerland

    Open Access•Kuno Schedler, Lukas Schmucki•ARTICLE•Swiss Political Science Review•2009•Cited by: 1

    Sufficient political support is a sine qua non of comprehensive administrative reforms. However, while the pros and cons of administrative reform measures have been extensively discussed in theory and research, only little is known about the political process which determines whether or not administrative reforms are implemented at all. Against this background, the article aims at throwing light on the politicians' backgrounds and mindsets which …

  • Unleashing Change. A Study of Organizational Renewal in Government ‐ Editied by Steven Kelman

    Open Access•Kuno Schedler•ARTICLE•Public Administration•2007•Cited by: 1•References: 1

  • Customer orientation in electronic government: Motives and effects

    Open Access•Kuno Schedler, Lukas Summermatter•ARTICLE•Government Information Quarterly•2006•Cited by: 8•References: 20

  • Introduction to a Symposium on Public Governance

    Open Access•Carolyn J Hill, Laurence E Lynn et al.•ARTICLE•Policy Studies Journal•2005•Cited by: 7•References: 14

  • Redesigning Political Governance: Reforms in Parliamentary Committees’ Work in Switzerland

    Open Access•Kuno Schedler, Philippe Mastronardi•ARTICLE•Policy Studies Journal•2005•Cited by: 1•References: 14

    In the course of a major reform wave following the “new public management” as a model, Swiss parliaments at the state and local level have undergone a far‐reaching change process. Most of the intellectual and preparatory work was done in specialized parliamentary committees. We found significant differences in the way parliamentary committees in Switzerland organized the specific contexts to change their governance systems, and these differences …

  • Strategies for Public Management Reform

    Open Access•L R Jones, Jones Jones et al.•BOOK•Strategies for public management…•2004

    This book is unique in that it explores public sector reform from a strategic management perspective. The authors whose work is represented in the book examine seven strategies for public management reform: (1) increases in accountability, (2) decentralization and delegation of authority and responsibility for decision making and management, (3) application of information technology to improve management and responsiveness of governments to citiz…

  • E-Government: What Countries Do and Why: A European Perspective

    Kuno Schedler, Lukas Summermatter•ARTICLE•Journal of Political Marketing•2003

    This primarily descriptive contribution focuses on seven European countries. A heuristic e-government model is presented, which serves as a reference frame for structuring the information available from individual countries. In this examination, we assume that the differences between countries also have their roots in the motivational situation of the relevant political entities, as well as in the problem perception of the various governments. We…

  • Local and regional public management reforms in Switzerland

    Open Access•Kuno Schedler•ARTICLE•Public Administration•2003•Cited by: 4•References: 1

    Public management reforms at the local (community) and regional (canton) level in Switzerland almost all embrace elements of the new public management. In addition, in Switzerland, the merging of small communities as well as new developments such as electronic government are becoming apparent. The new public management model has been adapted for Swiss needs according to the perception of decision makers on problems that require solution in a Swis…

  • Canada: Getting Government Right

    Kuno Schedler, Treasury Board Of Canada et al.•ARTICLE•Public Administration Review•1998

  • Debate: New Public Management (NPM)

    Open Access•Antwort Von, Peter Knoepfel et al.•ARTICLE•Swiss Political Science Review•1996•References: 1

  • Technological frames in public administration: What do public managers think of big data

    Open Access•Ali Asker Guenduez, Tobias Mettler et al.•ARTICLE•Government Information Quarterly•2019•Cited by: 23•References: 11

    Being among the largest creators and gatherers of data in many countries, public administrations are looking for ways to harness big data technology. However, the de facto uses of big data in the public sector remain very limited. Despite numerous studies aiming to clarify the term big data, for many public managers, it remains unclear what this technology does and does not offer public administration. Using the concept of technological frames, w…

  • How smart can government be? Exploring barriers to the adoption of smart government

    Open Access•Kuno Schedler, Ali Asker Guenduez et al.•ARTICLE•Information Polity•2019•Cited by: 19•References: 7

    Smart information and communication technologies (ICTs) are finding their ways into public administration, and numerous smart government efforts are marking the start of a new digitalization wave in the public sector. Despite being in the early stages of development, these initiatives promise a new model for the provision of public services: smart government. Because past technical innovations in the public sector did not reach their full potenti…

  • Customer orientation in electronic government: Motives and effects

    Open Access•Kuno Schedler, Lukas Summermatter•ARTICLE•Government Information Quarterly•2006•Cited by: 8•References: 20

  • Introduction to a Symposium on Public Governance

    Open Access•Carolyn J Hill, Laurence E Lynn et al.•ARTICLE•Policy Studies Journal•2005•Cited by: 7•References: 14

  • Local and regional public management reforms in Switzerland

    Open Access•Kuno Schedler•ARTICLE•Public Administration•2003•Cited by: 4•References: 1

    Public management reforms at the local (community) and regional (canton) level in Switzerland almost all embrace elements of the new public management. In addition, in Switzerland, the merging of small communities as well as new developments such as electronic government are becoming apparent. The new public management model has been adapted for Swiss needs according to the perception of decision makers on problems that require solution in a Swis…

  • Government-university collaboration on smart city and smart government projects: What are the success factors

    Open Access•Ali Asker Guenduez, Ruth Frischknecht et al.•ARTICLE•Cities•2024•Cited by: 1•References: 39

    Despite the widespread practice of cooperation between governments and universities on smart city and smart government projects, the factors influencing this cooperation are not well known. We explore government-university collaboration to illuminate four potential determinants of success in such projects: output, institutional, relationship, and framework factors. Using mixed methods, including a theoretically informed crisp-set qualitative comp…

  • Smart criminal justice: Phenomena and normative requirements

    Open Access•Monika Simmler, Giulia Canova et al.•ARTICLE•International Review of…•2023•Cited by: 1•References: 29

    Advanced technology is not only transforming the public sector in general but is also increasingly transmuting the criminal justice system. Smart applications are designed to predict crimes, automate legal proceedings, and predict recidivism. We argue that such use of intelligent technology to optimize police work, criminal justice, and law enforcement is ultimately serving to establish a “smart criminal justice.” However, not every use of techno…

  • The Political Rationale of Administrative Reforms: Parliamentary Support of Output Control in Switzerland

    Open Access•Kuno Schedler, Lukas Schmucki•ARTICLE•Swiss Political Science Review•2009•Cited by: 1

    Sufficient political support is a sine qua non of comprehensive administrative reforms. However, while the pros and cons of administrative reform measures have been extensively discussed in theory and research, only little is known about the political process which determines whether or not administrative reforms are implemented at all. Against this background, the article aims at throwing light on the politicians' backgrounds and mindsets which …

  • Unleashing Change. A Study of Organizational Renewal in Government ‐ Editied by Steven Kelman

    Open Access•Kuno Schedler•ARTICLE•Public Administration•2007•Cited by: 1•References: 1

  • Redesigning Political Governance: Reforms in Parliamentary Committees’ Work in Switzerland

    Open Access•Kuno Schedler, Philippe Mastronardi•ARTICLE•Policy Studies Journal•2005•Cited by: 1•References: 14

    In the course of a major reform wave following the “new public management” as a model, Swiss parliaments at the state and local level have undergone a far‐reaching change process. Most of the intellectual and preparatory work was done in specialized parliamentary committees. We found significant differences in the way parliamentary committees in Switzerland organized the specific contexts to change their governance systems, and these differences …

  • Debate: New Public Management (NPM)

    Open Access•Antwort Von, Peter Knoepfel et al.•ARTICLE•Swiss Political Science Review•1996•References: 1

  • Canada: Getting Government Right

    Kuno Schedler, Treasury Board Of Canada et al.•ARTICLE•Public Administration Review•1998

  • E-Government: What Countries Do and Why: A European Perspective

    Kuno Schedler, Lukas Summermatter•ARTICLE•Journal of Political Marketing•2003

    This primarily descriptive contribution focuses on seven European countries. A heuristic e-government model is presented, which serves as a reference frame for structuring the information available from individual countries. In this examination, we assume that the differences between countries also have their roots in the motivational situation of the relevant political entities, as well as in the problem perception of the various governments. We…

  • Local and regional public management reforms in Switzerland

    Open Access•Kuno Schedler•ARTICLE•Public Administration•2003•Cited by: 4•References: 1

    Public management reforms at the local (community) and regional (canton) level in Switzerland almost all embrace elements of the new public management. In addition, in Switzerland, the merging of small communities as well as new developments such as electronic government are becoming apparent. The new public management model has been adapted for Swiss needs according to the perception of decision makers on problems that require solution in a Swis…

  • Strategies for Public Management Reform

    Open Access•L R Jones, Jones Jones et al.•BOOK•Strategies for public management…•2004

    This book is unique in that it explores public sector reform from a strategic management perspective. The authors whose work is represented in the book examine seven strategies for public management reform: (1) increases in accountability, (2) decentralization and delegation of authority and responsibility for decision making and management, (3) application of information technology to improve management and responsiveness of governments to citiz…

  • Introduction to a Symposium on Public Governance

    Open Access•Carolyn J Hill, Laurence E Lynn et al.•ARTICLE•Policy Studies Journal•2005•Cited by: 7•References: 14

  • Redesigning Political Governance: Reforms in Parliamentary Committees’ Work in Switzerland

    Open Access•Kuno Schedler, Philippe Mastronardi•ARTICLE•Policy Studies Journal•2005•Cited by: 1•References: 14

    In the course of a major reform wave following the “new public management” as a model, Swiss parliaments at the state and local level have undergone a far‐reaching change process. Most of the intellectual and preparatory work was done in specialized parliamentary committees. We found significant differences in the way parliamentary committees in Switzerland organized the specific contexts to change their governance systems, and these differences …

  • Customer orientation in electronic government: Motives and effects

    Open Access•Kuno Schedler, Lukas Summermatter•ARTICLE•Government Information Quarterly•2006•Cited by: 8•References: 20

  • Unleashing Change. A Study of Organizational Renewal in Government ‐ Editied by Steven Kelman

    Open Access•Kuno Schedler•ARTICLE•Public Administration•2007•Cited by: 1•References: 1

  • The Political Rationale of Administrative Reforms: Parliamentary Support of Output Control in Switzerland

    Open Access•Kuno Schedler, Lukas Schmucki•ARTICLE•Swiss Political Science Review•2009•Cited by: 1

    Sufficient political support is a sine qua non of comprehensive administrative reforms. However, while the pros and cons of administrative reform measures have been extensively discussed in theory and research, only little is known about the political process which determines whether or not administrative reforms are implemented at all. Against this background, the article aims at throwing light on the politicians' backgrounds and mindsets which …

  • Generic frames and tonality: Mapping a polarizing issue in a multifaceted context

    Open Access•Ali Asker Guenduez, Kuno Schedler et al.•ARTICLE•European Journal of Communication•2016•References: 35

    This study explores the feasibility and usefulness of five generic frames (conflict, responsibility, economic consequences, human interest and morality) in analysing framing practices in a multifaceted journalistic field over time. We show that supplementing generic frames through the tonality expressed in news stories enhances analytical quality. Mapping Swiss media outlets by how they frame a highly polarizing policy, we identify different fram…

  • Technological frames in public administration: What do public managers think of big data

    Open Access•Ali Asker Guenduez, Tobias Mettler et al.•ARTICLE•Government Information Quarterly•2019•Cited by: 23•References: 11

    Being among the largest creators and gatherers of data in many countries, public administrations are looking for ways to harness big data technology. However, the de facto uses of big data in the public sector remain very limited. Despite numerous studies aiming to clarify the term big data, for many public managers, it remains unclear what this technology does and does not offer public administration. Using the concept of technological frames, w…

  • How smart can government be? Exploring barriers to the adoption of smart government

    Open Access•Kuno Schedler, Ali Asker Guenduez et al.•ARTICLE•Information Polity•2019•Cited by: 19•References: 7

    Smart information and communication technologies (ICTs) are finding their ways into public administration, and numerous smart government efforts are marking the start of a new digitalization wave in the public sector. Despite being in the early stages of development, these initiatives promise a new model for the provision of public services: smart government. Because past technical innovations in the public sector did not reach their full potenti…

  • The role of trust in the adoption of cooperative arrangement types in e-credentials markets

    Open Access•Ali Asker Guenduez, Tobias Mettler et al.•ARTICLE•Information Polity•2022•References: 12

    The interest in digital identities has increased considerably in academia and practice in recent years. This can be seen by the many electronic identity projects worldwide and the numerous published studies that provide insightful narratives and descriptive case findings about success factors and barriers to the adoption of national authentication infrastructures. In this paper, we take a closer look to the role of trust on the design and impleme…

  • Smart criminal justice: Phenomena and normative requirements

    Open Access•Monika Simmler, Giulia Canova et al.•ARTICLE•International Review of…•2023•Cited by: 1•References: 29

    Advanced technology is not only transforming the public sector in general but is also increasingly transmuting the criminal justice system. Smart applications are designed to predict crimes, automate legal proceedings, and predict recidivism. We argue that such use of intelligent technology to optimize police work, criminal justice, and law enforcement is ultimately serving to establish a “smart criminal justice.” However, not every use of techno…

  • Institutional work in smart cities: Interviews with smart city managers

    Open Access•Ali Asker Guenduez, Ines Mergel et al.•ARTICLE•Urban Governance•2024•References: 19

    This exploratory analysis investigates self-reported work practices that managers consider to be crucial for driving smart city transformation. We build upon the literature on institutional work and highlight different institutional work types. Using interviews, we show that smart city managers use a combination of institutional work that includes (a) creation (e.g., introducing new ideas, technologies, methods, and policies), (b) maintenance (wh…

  • Government-university collaboration on smart city and smart government projects: What are the success factors

    Open Access•Ali Asker Guenduez, Ruth Frischknecht et al.•ARTICLE•Cities•2024•Cited by: 1•References: 39

    Despite the widespread practice of cooperation between governments and universities on smart city and smart government projects, the factors influencing this cooperation are not well known. We explore government-university collaboration to illuminate four potential determinants of success in such projects: output, institutional, relationship, and framework factors. Using mixed methods, including a theoretically informed crisp-set qualitative comp…

  • What can we learn from service model analysis? An application in the government export finance sector

    Open Access•Andreas Klasen, Kuno Schedler•ARTICLE•Public Policy and Administration•2024•References: 44

    The service model approach, like business models in the private sector, is gaining increasing attention in public management literature. In line with this evolving discourse, our study analyzes service models in government export promotion. By exploring the use of service models and discussing key developments, we shed light on the diverse application of service models in the context of officially supported export credits – an under-researched fi…

  • Rationality Patterns in Export Promotion Organizations

    Open Access•Aline Tanno, Kuno Schedler et al.•ARTICLE•Global Policy•2026

    Export promotion organizations (EPOs) play an essential role in supporting global trade. Amid escalating global trade tensions, rising tariffs, and increased multipolarity, specialized teams within EPOs assume decision‐making functions guided by distinct rationalities. The aim of this research was to identify the different rationalities within EPOs and determine the factors contributing to their variations. Using a mixed method approach, we asses…

Political science (17 works) · Business (10 works) · Computer Science (10 works) · Law (10 works) · Law (9 works) · Politics (9 works) · Government (linguistics (8 works) · Public Policy and Administration Research (8 works) · Public relations (8 works) · E-Government and Public Services (7 works)

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