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Jo Ão Varaj Ão

Biographic Data

ID4154564
NAMEJo Ão Varaj Ão
GIVEN NAMESJo Ão Varaj
FAMILY NAMEÃo
SIGNATUREÃO J Ã V
AFFILIATIONSUniversity of Minho
ORCID0000-0002-4303-3908
VERIFIEDYes
TOTAL WORKS6
TOTAL CITATIONS6
WORKS AS AUTHOR6
WORKS AS EDITOR0
FIRST PUBLICATION YEAR2013
LATEST PUBLICATION YEAR2026
H-INDEX2
  • Designing a low-code course for scientific and digital literacy in middle school

    Open Access•Micaela Aguiar, Miguel A Brito et al.•ARTICLE•The Journal of Educational Research•2026

    Over the past decade, scientific disinformation has been intensified by the COVID-19 pandemic and the proliferation of social media. The emergence of generative Artificial Intelligence (AI) tools has worsened the spread of misinformation and poses risks to scientific literature through low-quality journals. Promoting both scientific and digital literacy in education is now more critical than ever. Our pilot study explores how to enhance classroom…

  • Motivating factors for young professionals involved in information systems projects

    Open Access•Joana Ribeiro, Joana Afonso Ribeiro et al.•ARTICLE•Humanities and Social Sciences…•2025

    Team members play a key role in the success of information systems (IS) projects. The literature on motivation tends to focus on IS professionals irrespective of their career stage. However, motivators seem to depend on the latter. Many young IS graduates leave universities to join IS project teams as external consultants (e.g., running a project from an IS consulting company’s side) and function as key contributors to these teams. Therefore, it …

  • ISO 21502 and Success Management

    Open Access•Nilton Takagi, João Varajão et al.•ARTICLE•SAGE Open•2025

    The International Organization for Standardization (ISO) provides standards that support organizations and professionals in several fields. The ISO 21502:2020 is a standard that focuses on concepts and practices of project management. “Success” is referenced in several sections of the standard, including guidance towards the need to define criteria to measure project success. However, despite the significant changes in the new version of the stan…

  • Success factors of public sector information systems projects in developing countries

    Open Access•Nuno Pinheiro, Jo Ão Varaj Ão et al.•ARTICLE•Sustainable Futures•2025•Cited by: 1•References: 1

  • Digital transformation success in the public sector

    Open Access•Fernando Escobar, Washington Almeida et al.•ARTICLE•Information Polity•2022•Cited by: 2•References: 7

    This study conducts a systematic literature review on several aspects regarding the success of initiatives of digital transformation in the public sector (DTPS), focusing on case studies, processes, and success factors of the DTPS projects. The research was carried out using several scientific databases and indexers (such as ACM Digital Library, IEEE Xplore, and ISI Web of Science). The literature review process enabled the identification of a to…

  • Implementation of CRM systems in Portuguese Municipalities

    Jorge Duque, João Varajão et al.•ARTICLE•Local Government Studies•2013•Cited by: 3•References: 19

    Customer relationship management is a business strategy which dynamically integrates a set of services with the purpose of creating value for the organisation and for their customers. In Portugal, the 2009/2010 edition of 'Simplex for Municipalities', the action plan carried by the Portuguese government through the Secretary's Office of State for Administrative Modernisation, makes a commitment to promote a set of initiatives in order to help cit…

  • Implementation of CRM systems in Portuguese Municipalities

    Jorge Duque, João Varajão et al.•ARTICLE•Local Government Studies•2013•Cited by: 3•References: 19

    Customer relationship management is a business strategy which dynamically integrates a set of services with the purpose of creating value for the organisation and for their customers. In Portugal, the 2009/2010 edition of 'Simplex for Municipalities', the action plan carried by the Portuguese government through the Secretary's Office of State for Administrative Modernisation, makes a commitment to promote a set of initiatives in order to help cit…

  • Digital transformation success in the public sector

    Open Access•Fernando Escobar, Washington Almeida et al.•ARTICLE•Information Polity•2022•Cited by: 2•References: 7

    This study conducts a systematic literature review on several aspects regarding the success of initiatives of digital transformation in the public sector (DTPS), focusing on case studies, processes, and success factors of the DTPS projects. The research was carried out using several scientific databases and indexers (such as ACM Digital Library, IEEE Xplore, and ISI Web of Science). The literature review process enabled the identification of a to…

  • Success factors of public sector information systems projects in developing countries

    Open Access•Nuno Pinheiro, Jo Ão Varaj Ão et al.•ARTICLE•Sustainable Futures•2025•Cited by: 1•References: 1

  • Implementation of CRM systems in Portuguese Municipalities

    Jorge Duque, João Varajão et al.•ARTICLE•Local Government Studies•2013•Cited by: 3•References: 19

    Customer relationship management is a business strategy which dynamically integrates a set of services with the purpose of creating value for the organisation and for their customers. In Portugal, the 2009/2010 edition of 'Simplex for Municipalities', the action plan carried by the Portuguese government through the Secretary's Office of State for Administrative Modernisation, makes a commitment to promote a set of initiatives in order to help cit…

  • Digital transformation success in the public sector

    Open Access•Fernando Escobar, Washington Almeida et al.•ARTICLE•Information Polity•2022•Cited by: 2•References: 7

    This study conducts a systematic literature review on several aspects regarding the success of initiatives of digital transformation in the public sector (DTPS), focusing on case studies, processes, and success factors of the DTPS projects. The research was carried out using several scientific databases and indexers (such as ACM Digital Library, IEEE Xplore, and ISI Web of Science). The literature review process enabled the identification of a to…

  • Motivating factors for young professionals involved in information systems projects

    Open Access•Joana Ribeiro, Joana Afonso Ribeiro et al.•ARTICLE•Humanities and Social Sciences…•2025

    Team members play a key role in the success of information systems (IS) projects. The literature on motivation tends to focus on IS professionals irrespective of their career stage. However, motivators seem to depend on the latter. Many young IS graduates leave universities to join IS project teams as external consultants (e.g., running a project from an IS consulting company’s side) and function as key contributors to these teams. Therefore, it …

  • ISO 21502 and Success Management

    Open Access•Nilton Takagi, João Varajão et al.•ARTICLE•SAGE Open•2025

    The International Organization for Standardization (ISO) provides standards that support organizations and professionals in several fields. The ISO 21502:2020 is a standard that focuses on concepts and practices of project management. “Success” is referenced in several sections of the standard, including guidance towards the need to define criteria to measure project success. However, despite the significant changes in the new version of the stan…

  • Success factors of public sector information systems projects in developing countries

    Open Access•Nuno Pinheiro, Jo Ão Varaj Ão et al.•ARTICLE•Sustainable Futures•2025•Cited by: 1•References: 1

  • Designing a low-code course for scientific and digital literacy in middle school

    Open Access•Micaela Aguiar, Miguel A Brito et al.•ARTICLE•The Journal of Educational Research•2026

    Over the past decade, scientific disinformation has been intensified by the COVID-19 pandemic and the proliferation of social media. The emergence of generative Artificial Intelligence (AI) tools has worsened the spread of misinformation and poses risks to scientific literature through low-quality journals. Promoting both scientific and digital literacy in education is now more critical than ever. Our pilot study explores how to enhance classroom…

Business (4 works) · Political science (4 works) · Computer Science (3 works) · Knowledge management (3 works) · Process management (3 works) · E-Government and Public Services (2 works) · Economic growth (2 works) · Economics (2 works) · ERP Systems Implementation and Impact (2 works) · Information system (2 works)

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