Andrea Kavanaugh
Biographic Data
| ID | 4154568 |
|---|---|
| NAME | Andrea Kavanaugh |
| GIVEN NAMES | Andrea |
| FAMILY NAME | Kavanaugh |
| SIGNATURE | KAVANAUGH A |
| AFFILIATIONS | Virginia Tech |
| ORCID | 0000-0002-6124-3749 |
| VERIFIED | Yes |
| TOTAL WORKS | 26 |
| TOTAL CITATIONS | 149 |
| AUTHOR COUNT | 17 |
| EDITOR COUNT | 9 |
| FIRST PUBLICATION YEAR | 1985 |
| LATEST PUBLICATION YEAR | 2021 |
| H-INDEX | 5 |
Virtually In-Person
Virtually In
Virtual Reality-driven serious communication: Through VR-Dialogue towards VR-Participation
e-Participation depends on a community of users-citizens who constructively engage and collaborate with governments and decision-makers on key democratic and social matters. Effective serious communication requires meaningful social interactions supported by relevant community-building efforts. We argue that achieving that is more visible by engaging dialogue with a constructive shared viewpoint rather than thorough discussions or argumentation. …
Introduction to the special issue on Social Media and Government
Electronic petitioning as online collective action: Examining the e-petitioning behavior of an extremist group in we the people
This study aims to reveal patterns of e-petition co-signing behavior that are indicative of the mobilization of online “communities” engaging in collective action to express policy preferences on We the People (WtP), the first web-enabled US government petitioning system initiated by Obama. This Internet-based tool allowed users to petition the Obama Administration and solicit support for policy suggestions. Using petition data from WtP, this cas…
Organizational models for social media institutionalization: An exploratory analysis of Dutch local governments
Social media institutionalization in public administrations has been conceptualized as the final stage of the adoption process. However, an understanding of organizational models for social media institutionalization in public administration is lacking. This exploratory study of Dutch local governments contributes to the literature by identifying how governments organize social media institutionalization. Drawing on an original questionnaire on s…
Media use, information reliability and political efficacy in Tunisia, 2011–2019
Information access and open communication – through in person and mediated information and communication technology – are critical to an informed citizenry in democratic societies. The 2011 Arab Spring uprising that originated in Tunisia and resulted in the overthrow of long-time Tunisian authoritarian president Ben Ali, established a new transitional government with more democratic institutions and more open press and political expression. In th…
Social media use in government health agencies: The Covid-19 impact
Government communications typically use social media for federal agencies, national policies, and emergency cases. However, it is crucial to understand the use of these platforms within local government agencies. This investigation fills this gap and includes social media data during three months of the COVID-19 pandemic and compares it with previous trends. The research question that leads this research is: How has government social media use an…
Analyzing social media messages of public sector organizations utilizing sentiment analysis and topic modeling
In this paper, we perform sentiment analysis and topic modeling on Twitter and Facebook posts of nine public sector organizations operating in Northeast US. The study objective is to compare and contrast message sentiment, content and topics of discussion on social media. We discover that sentiment and frequency of messages on social media is indeed affected by nature of organization’s operations. We also discover that organizations either use Tw…
Digital communication in Swiss cities: A closer look at the low adoption and usage of social media platforms in a technologically advanced and innovative country
While a vast majority of local governments in Europe are communicating on social media, the situation differs in few states. Although Switzerland is often depicted as a technological advanced and innovative country, cities are still largely resisting the temptation to share information on social media platforms. In this study, we rely on a survey distributed to the communication managers of all cities over 10,000 inhabitants in Switzerland to unc…
Introduction to the special issue on social media and government
The use of social media by public administration has been growing steadily, and fostering important transformations in organization, costs, citizen interaction and efficiency. Citizens are increasingly more informed about government activities, performance, and claims solutions. Citiizens and non-profit organizations are in greater communication with each other about government planning and response to complex and collective problems. Social medi…
Engaging a community through social media-based topics and interactions
Social media collected over time using keywords, hashtags and accounts associated with a particular geographic community might reflect that community’s main events, topics of discussion, and social interactions. We are interested in evidence for the support of community involvement that the aggregated Web pages and social media might help to create. We collected and analyzed Twitter data related to a geographic area over a two-year period to iden…
Leveraging social media to achieve a community policing agenda
Media use by young Tunisians during the 2011 revolution vs 2014 elections
Citizen participation is a key factor in open government and a fundamental form of collective problem solving in democratic societies. Citizens need reliable information to support collective sense making and decision-making. During crises, such as political uprisings and controversial elections, r eliable information sources are essential for citizens to stay informed and make sense of rapidly changing developments. In countries that exert contr…
Media use during conflicts: Information seeking and political efficacy during the 2012 Mexican elections
Web Communities Versus Physical Communities
E-Government
(Hyper) local news aggregation: Designing for social affordances
Encouraging civic participation through local news aggregation
Traditional sources of information for small and rural communities have been disappearing over the past decade. A lot of the information and discussion related to such areas is now scattered across websites of numerous local organizations, individual blogs, social media and other user-g enerated media (YouTube, Flickr). To facilitate citizen engagement and social interaction it is important to capture this information and make it easily accessibl…
Social media use by government: From the routine to the critical
Civic Engagement and Internet Use in Local Governance: Hierarchical Linear Models for Understanding the Role of Local Community Groups
Civically and politically interested individuals often use the Internet to facilitate and augment their civic and political participation. At the local level, such people also use the Internet to communicate and share information with fellow members of the local community groups to which they belong. In doing so, local groups help to create awareness and draw citizens into public deliberation about local issues and concerns, not only offline (a r…
Net Gains in Political Participation: Secondary effects of Internet on community
Broad and diverse civic participation is essential to a democratic society. Studies of opinion leadership show that politically active citizens report that Internet information and communication helped increase civic involvement by enabling them to keep up more easily with news, interact with fellow citizens or engage in collective action. Yet information about less active citizens remains scant. Does the Internet influence the politically passiv…
Local Groups Online: Political Learning and Participation
Community Networks: Where Offline Communities Meet Online
This study explores the design and practice of the Blacksburg Electronic Village (BEV), a mature networked community. We describe findings from longitudinal survey data on the use and social impact of community computer networking. The survey data show that increased involvement with people, issues and community since going online is explained by education, extroversion and age. Using path models, we show that a person's sense of belonging and co…
Weak Ties in Networked Communities
Communities with high levels of social capital are likely to have a higher quality of life than communities with low social capital. This is due to the greater ability of such communities to organize and mobilize effectively for collective action because they have high levels of social trust, dense social networks, and well-established norms of mutuality (the major features of social capital). Communities with “bridging” social capital (weak ties…
The Impact of Community Computer Networks on Social Capital and Community Involvement
This article adds to the debate over whether easy access to the Internet is the only outcome of community computer network projects or if there are tangible impacts to these initiatives. Building from Putnam's links between quality of life, community involvement, and social capital, the authors provide evidence as to the quality-of-life implications of the community computer network known as the Blacksburg Electronic Village (BEV). The results of…
Social media use by government: From the routine to the critical
The Impact of Community Computer Networks on Social Capital and Community Involvement
This article adds to the debate over whether easy access to the Internet is the only outcome of community computer network projects or if there are tangible impacts to these initiatives. Building from Putnam's links between quality of life, community involvement, and social capital, the authors provide evidence as to the quality-of-life implications of the community computer network known as the Blacksburg Electronic Village (BEV). The results of…
Weak Ties in Networked Communities
Communities with high levels of social capital are likely to have a higher quality of life than communities with low social capital. This is due to the greater ability of such communities to organize and mobilize effectively for collective action because they have high levels of social trust, dense social networks, and well-established norms of mutuality (the major features of social capital). Communities with “bridging” social capital (weak ties…
Community Networks: Where Offline Communities Meet Online
This study explores the design and practice of the Blacksburg Electronic Village (BEV), a mature networked community. We describe findings from longitudinal survey data on the use and social impact of community computer networking. The survey data show that increased involvement with people, issues and community since going online is explained by education, extroversion and age. Using path models, we show that a person's sense of belonging and co…
Leveraging social media to achieve a community policing agenda
Media use during conflicts: Information seeking and political efficacy during the 2012 Mexican elections
Organizational models for social media institutionalization: An exploratory analysis of Dutch local governments
Social media institutionalization in public administrations has been conceptualized as the final stage of the adoption process. However, an understanding of organizational models for social media institutionalization in public administration is lacking. This exploratory study of Dutch local governments contributes to the literature by identifying how governments organize social media institutionalization. Drawing on an original questionnaire on s…
Social media use in government health agencies: The Covid-19 impact
Government communications typically use social media for federal agencies, national policies, and emergency cases. However, it is crucial to understand the use of these platforms within local government agencies. This investigation fills this gap and includes social media data during three months of the COVID-19 pandemic and compares it with previous trends. The research question that leads this research is: How has government social media use an…
Digital communication in Swiss cities: A closer look at the low adoption and usage of social media platforms in a technologically advanced and innovative country
While a vast majority of local governments in Europe are communicating on social media, the situation differs in few states. Although Switzerland is often depicted as a technological advanced and innovative country, cities are still largely resisting the temptation to share information on social media platforms. In this study, we rely on a survey distributed to the communication managers of all cities over 10,000 inhabitants in Switzerland to unc…
Media use by young Tunisians during the 2011 revolution vs 2014 elections
Citizen participation is a key factor in open government and a fundamental form of collective problem solving in democratic societies. Citizens need reliable information to support collective sense making and decision-making. During crises, such as political uprisings and controversial elections, r eliable information sources are essential for citizens to stay informed and make sense of rapidly changing developments. In countries that exert contr…
(Hyper) local news aggregation: Designing for social affordances
Encouraging civic participation through local news aggregation
Traditional sources of information for small and rural communities have been disappearing over the past decade. A lot of the information and discussion related to such areas is now scattered across websites of numerous local organizations, individual blogs, social media and other user-g enerated media (YouTube, Flickr). To facilitate citizen engagement and social interaction it is important to capture this information and make it easily accessibl…
Media use, information reliability and political efficacy in Tunisia, 2011–2019
Information access and open communication – through in person and mediated information and communication technology – are critical to an informed citizenry in democratic societies. The 2011 Arab Spring uprising that originated in Tunisia and resulted in the overthrow of long-time Tunisian authoritarian president Ben Ali, established a new transitional government with more democratic institutions and more open press and political expression. In th…
Analyzing social media messages of public sector organizations utilizing sentiment analysis and topic modeling
In this paper, we perform sentiment analysis and topic modeling on Twitter and Facebook posts of nine public sector organizations operating in Northeast US. The study objective is to compare and contrast message sentiment, content and topics of discussion on social media. We discover that sentiment and frequency of messages on social media is indeed affected by nature of organization’s operations. We also discover that organizations either use Tw…
Civic Engagement and Internet Use in Local Governance: Hierarchical Linear Models for Understanding the Role of Local Community Groups
Civically and politically interested individuals often use the Internet to facilitate and augment their civic and political participation. At the local level, such people also use the Internet to communicate and share information with fellow members of the local community groups to which they belong. In doing so, local groups help to create awareness and draw citizens into public deliberation about local issues and concerns, not only offline (a r…
Who Determined U.S. Satellite Policy on Intelsat
Journal Article Who Determined U.S. Satellite Policy on INTELSAT? Get access Andrea Kavanaugh Andrea Kavanaugh 1Andrea Kavanaugh is a Ph.D. candidate in the Program on Environmental Design and Planning at Virginia Polytechnic Institute Search for other works by this author on: Oxford Academic Google Scholar Journal of Communication, Volume 35, Issue 3, September 1985, Pages 70–80, https://doi.org/10.1111/j.1460-2466.1985.tb02449.x Published: 07 F…
The Impact of Community Computer Networks on Social Capital and Community Involvement
This article adds to the debate over whether easy access to the Internet is the only outcome of community computer network projects or if there are tangible impacts to these initiatives. Building from Putnam's links between quality of life, community involvement, and social capital, the authors provide evidence as to the quality-of-life implications of the community computer network known as the Blacksburg Electronic Village (BEV). The results of…
Community Networks: Where Offline Communities Meet Online
This study explores the design and practice of the Blacksburg Electronic Village (BEV), a mature networked community. We describe findings from longitudinal survey data on the use and social impact of community computer networking. The survey data show that increased involvement with people, issues and community since going online is explained by education, extroversion and age. Using path models, we show that a person's sense of belonging and co…
Weak Ties in Networked Communities
Communities with high levels of social capital are likely to have a higher quality of life than communities with low social capital. This is due to the greater ability of such communities to organize and mobilize effectively for collective action because they have high levels of social trust, dense social networks, and well-established norms of mutuality (the major features of social capital). Communities with “bridging” social capital (weak ties…
Local Groups Online: Political Learning and Participation
Net Gains in Political Participation: Secondary effects of Internet on community
Broad and diverse civic participation is essential to a democratic society. Studies of opinion leadership show that politically active citizens report that Internet information and communication helped increase civic involvement by enabling them to keep up more easily with news, interact with fellow citizens or engage in collective action. Yet information about less active citizens remains scant. Does the Internet influence the politically passiv…
Civic Engagement and Internet Use in Local Governance: Hierarchical Linear Models for Understanding the Role of Local Community Groups
Civically and politically interested individuals often use the Internet to facilitate and augment their civic and political participation. At the local level, such people also use the Internet to communicate and share information with fellow members of the local community groups to which they belong. In doing so, local groups help to create awareness and draw citizens into public deliberation about local issues and concerns, not only offline (a r…
Social media use by government: From the routine to the critical
Web Communities Versus Physical Communities
E-Government
(Hyper) local news aggregation: Designing for social affordances
Encouraging civic participation through local news aggregation
Traditional sources of information for small and rural communities have been disappearing over the past decade. A lot of the information and discussion related to such areas is now scattered across websites of numerous local organizations, individual blogs, social media and other user-g enerated media (YouTube, Flickr). To facilitate citizen engagement and social interaction it is important to capture this information and make it easily accessibl…
Media use during conflicts: Information seeking and political efficacy during the 2012 Mexican elections
Media use by young Tunisians during the 2011 revolution vs 2014 elections
Citizen participation is a key factor in open government and a fundamental form of collective problem solving in democratic societies. Citizens need reliable information to support collective sense making and decision-making. During crises, such as political uprisings and controversial elections, r eliable information sources are essential for citizens to stay informed and make sense of rapidly changing developments. In countries that exert contr…
Introduction to the special issue on social media and government
The use of social media by public administration has been growing steadily, and fostering important transformations in organization, costs, citizen interaction and efficiency. Citizens are increasingly more informed about government activities, performance, and claims solutions. Citiizens and non-profit organizations are in greater communication with each other about government planning and response to complex and collective problems. Social medi…
Engaging a community through social media-based topics and interactions
Social media collected over time using keywords, hashtags and accounts associated with a particular geographic community might reflect that community’s main events, topics of discussion, and social interactions. We are interested in evidence for the support of community involvement that the aggregated Web pages and social media might help to create. We collected and analyzed Twitter data related to a geographic area over a two-year period to iden…
Leveraging social media to achieve a community policing agenda
Virtually In-Person
Virtually In
Virtual Reality-driven serious communication: Through VR-Dialogue towards VR-Participation
e-Participation depends on a community of users-citizens who constructively engage and collaborate with governments and decision-makers on key democratic and social matters. Effective serious communication requires meaningful social interactions supported by relevant community-building efforts. We argue that achieving that is more visible by engaging dialogue with a constructive shared viewpoint rather than thorough discussions or argumentation. …
Introduction to the special issue on Social Media and Government
Electronic petitioning as online collective action: Examining the e-petitioning behavior of an extremist group in we the people
This study aims to reveal patterns of e-petition co-signing behavior that are indicative of the mobilization of online “communities” engaging in collective action to express policy preferences on We the People (WtP), the first web-enabled US government petitioning system initiated by Obama. This Internet-based tool allowed users to petition the Obama Administration and solicit support for policy suggestions. Using petition data from WtP, this cas…
Organizational models for social media institutionalization: An exploratory analysis of Dutch local governments
Social media institutionalization in public administrations has been conceptualized as the final stage of the adoption process. However, an understanding of organizational models for social media institutionalization in public administration is lacking. This exploratory study of Dutch local governments contributes to the literature by identifying how governments organize social media institutionalization. Drawing on an original questionnaire on s…
Media use, information reliability and political efficacy in Tunisia, 2011–2019
Information access and open communication – through in person and mediated information and communication technology – are critical to an informed citizenry in democratic societies. The 2011 Arab Spring uprising that originated in Tunisia and resulted in the overthrow of long-time Tunisian authoritarian president Ben Ali, established a new transitional government with more democratic institutions and more open press and political expression. In th…
Social media use in government health agencies: The Covid-19 impact
Government communications typically use social media for federal agencies, national policies, and emergency cases. However, it is crucial to understand the use of these platforms within local government agencies. This investigation fills this gap and includes social media data during three months of the COVID-19 pandemic and compares it with previous trends. The research question that leads this research is: How has government social media use an…
Analyzing social media messages of public sector organizations utilizing sentiment analysis and topic modeling
In this paper, we perform sentiment analysis and topic modeling on Twitter and Facebook posts of nine public sector organizations operating in Northeast US. The study objective is to compare and contrast message sentiment, content and topics of discussion on social media. We discover that sentiment and frequency of messages on social media is indeed affected by nature of organization’s operations. We also discover that organizations either use Tw…
Social Media and Politics (21 works) · Political science (19 works) · Computer Science (18 works) · Public relations (16 works) · Social media (14 works) · World Wide Web (13 works) · E-Government and Public Services (10 works) · Sociology (10 works) · Politics (9 works) · Law (8 works)