Philip Gillingham
Datos Biográficos
| ID | 4175751 |
|---|---|
| NOMBRE | Philip Gillingham |
| NOMBRES | Philip |
| APELLIDO | Gillingham |
| FIRMA | GILLINGHAM P |
| AFILIACIONES | The University of Queensland |
| ORCID | 0000-0001-7708-1927 |
| VERIFICADO | Sí |
| TOTAL DE OBRAS | 37 |
| TOTAL DE CITAS | 244 |
| TOTAL COMO AUTOR | 37 |
| TOTAL COMO EDITOR | 0 |
| PRIMER AÑO DE PUBLICACIÓN | 2005 |
| AÑO MÁS RECIENTE DE PUBLICACIÓN | 2022 |
| ÍNDICE H | 8 |
How Can Research and Theory Enhance Understanding of Professional Decision-Making in Reviews of Cases of Child Death and Serious Injury
In most child protection jurisdictions, a case of child death or serious injury through the actions or inaction of a parent or carer is responded to with an inquiry into the circumstances that led to the death of the child. A key objective of such inquiries is to discern what may have been done by public agencies to prevent the child’s death or serious injury and this may, in turn, lead to changes in existing policies or the development of new po…
Practitioner perspectives on the implementation of an electronic information system to enforce practice standards in England
Research in England, mainland Europe and Australia has demonstrated how the introduction of electronic information systems (IS) has been highly problematic for frontline social workers, particularly in terms of diverting their time, attention and energy away from direct work with service users. IS have evolved over the years to become increasingly complex and demanding in terms of the nature and volume of data that is required to be entered by so…
Transparency in Social Work
Social work is a mostly discursive practice, comprised of the verbal and written interactions between service users, social workers, social work managers and supervisors and numerous external agencies. The words used to describe service users and service delivery are therefore important. These words change over time, and new words come into use. With the introduction of New Public Management, new concepts and ideas were introduced to social work …
Algorithmically Based Decision Support Tools
Decision making in social work, especially in child protection services, is increasingly being assisted by algorithmically based decision support tools. These tools assign a quantified level of risk of child maltreatment, or what is considered a proxy for child maltreatment, and have been used to assist decisions about which referrals to screen in for further investigation. These tools may have been trained using vast amounts of data held in publ…
The Development of Algorithmically Based Decision-Making Systems in Children’s Protective Services
Big data techniques are being used in children’s protective services to develop algorithmically based decision support systems (DSSs) to identify the most vulnerable children and introduce early and preventive services. These techniques use administrative data from multiple public agencies but are most reliant on data from children’s protective services. Using key principles from representation theory, and drawing from the author’s research, data…
Epistemological Siblings
Ethnographic studies of people at the margins of society, struggling with complex and intertwined personal and social problems, have provided useful insights to social work students and practitioners. Similarly, ethnographic studies of social work practice have provided deeper understandings of how professionals work with individuals, groups and organizations. It has been argued that, given the similarities in the skills required to be an ethnogr…
Decision Support Systems, Social Justice and Algorithmic Accountability in Social Work
Social work, health, education, income support and criminal justice departments have, through the adoption of electronic information systems, amassed an enormous amount of data about citizens in the developed world. Using relatively new techniques for data extraction and analysis, referred to as big data, these data are now being used to develop algorithmic decision support systems (DSS). These developments have occurred mainly in child welfare s…
Developments in Electronic Information Systems in Social Welfare Agencies
The problems with current forms of electronic information systems (IS) being used by social welfare agencies have been documented by researchers internationally and attention is turning to how they might be better designed and used. In this article, drawing from ethnographic research about IS implementation and evaluation with a number of social welfare agencies, two different approaches—one simple and one complex—to designing and using IS in soc…
From bureaucracy to technocracy in a social welfare agency
Electronic information systems (IS) have been implemented quite extensively in social welfare agencies the North America, Europe and Australasia and the problems that have arisen have been well documented by researchers. In the Asia Pacific region, IS are less common in social welfare agencies, though many agencies are increasingly expected to implement one. This paper reports on an ethnographic study of an agency in Australia during the initial …
Evaluation of Practice Frameworks for Social Work with Children and Families
Implementing a practice framework with a clear theoretical and practical approach to working with children and families seems a self-evident way to improve practice, but there is a paucity of evaluative research about their impact on outcomes for children and families. One reason for this lack of research may be that it is challenging. In this article, these challenges are explored in relation to fidelity, impact, attribution, and the positioning…
Decision-making about the adoption of information technology in social welfare agencies
Government and non-government social welfare agencies have invested heavily in information technology, such as electronic information systems (IS) but evaluations have shown that they may undermine rather than support frontline practice. In this article, the findings of research in which senior managers and information technology managers were asked to reflect on why a particular application failed to achieve its aims are presented. The insights …
Electronic Information Systems to Guide Social Work Practice
Evaluations of electronic information systems (IS) being used in social work agencies in England and Australia have been highly critical of their effects on frontline social work practice. Attention is now turning to how IS might be redesigned and used in the future. One particular development is the inclusion of particular practice frameworks in the design of IS, in order that, when practitioners use them, practice is shaped and guided. With the…
Predictive Risk Modelling to Prevent Child Maltreatment
Predictive risk modeling to identify children at risk of maltreatment has attracted considerable interest internationally. Using the example of the development of the predictive risk model in Aotearoa/New Zealand, the potential of such approaches to provide new insights into the causes of child maltreatment is explored with reference to what were identified as the main predictors of child maltreatment. The implications of these main predictors ar…
Big Data in Social Welfare
“Big data” initiatives that aim to bring together and mine data from multiple databases across government and non-government agencies promise new insights into the delivery of social services. However, as debates in other disciplines have shown, big data poses challenges as well as opportunities. This article provides an overview of the ethical issues in relation to big data, which extends into an examination of the practice issues for big data a…
Designing electronic information systems for the future
There is a well-established critique of current forms of electronic information systems (IS) in social work organisations and attention is now turning to their redesign for the future. In this article we go beyond critiques that have established how this occurred to explore one of the reasons why current forms of IS have been observed to undermine frontline practice. In the same way that technological artefacts are observed to mediate human actio…
Technology Configuring the User
The introduction of technology to any workplace can not only change the nature of the task, but re-orient priorities and change the way that workers conduct and think about their work. In this article, based on the findings of a programme of ethnographic research, examples of changes brought to both the context for and the practice of social work by the heavily critiqued current designs of electronic information systems (IS) are analysed. It is a…
Predictive Risk Modelling to Prevent Child Maltreatment and Other Adverse Outcomes for Service Users
Recent developments in digital technology have facilitated the recording and retrieval of administrative data from multiple sources about children and their families. Combined with new ways to mine such data using algorithms which can 'learn', it has been claimed that it is possible to develop tools that can predict which individual children within a population are most likely to be maltreated. The proposed benefit is that interventions can then …
Implementing Electronic Information Systems in Human Service Organisations
The deficits of current designs of electronic information systems (IS) that have been implemented in human service organisations (HSO) have been presented in detail in evaluations and public inquiries, and attention has now turned to how they might be redesigned for the future. In this article, findings from the first stage of a programme of ethnographic research with HSOs at varying stages of designing, implementing, using and evaluating IS are …
Social Work and Child Protection in Australia
At the release of Professor Eileen Munro's final report of her review of child protection services in England and Wales, debate began in Australia about how her recommendations could be applied to reform and improve services in Australia. One particularly strong theme within the report is the need to strengthen professional social work as part of the reform of child protection services. However, as social work is not the key profession in child p…
Electronic Information Systems in Human Service Organisations
Recent research and evaluation of the forms of electronic information systems (IS) being used in child welfare agencies in both Australia and England and Wales have shown that, despite the many millions of dollars spent, not only are they unfit for purpose, but also that they may undermine front line social work practice. Attention is now turning to how IS can be designed that do meet the needs of social workers and participatory approaches to de…
Electronic Information Systems and Human Services Organisations
Recent research and evaluation of the forms of electronic information systems (IS) being used in child welfare agencies in both Australia and England and Wales have shown that, despite the many millions of dollars spent, not only are they unfit for purpose, but also they may undermine front line practice. Jurisdictions may differ in their readiness to accept and respond to these criticisms, but attention is now turning to how IS can be designed t…
Electronic information systems and social work
The introduction of electronic information systems (IS) to human service organizations has been heavily critiqued, most notably for the ways that they may undermine frontline social work practice. Socio-technical design has been proposed as one means to redesign IS and a key element of this approach is the involvement of practitioners in the design process. Social workers, though, may be ill-prepared to engage in such processes. Reflecting on the…
Improving Child Protection Services
This exploratory, small-scale research aimed to understand parents’ and grandparents’ experiences and expectations of child protection investigations. Semi-structured, in-depth interviews were conducted with nine participants. The central theme, captured as ‘a domino effect’, crystallises the participants’ views of why it is important to improve child protection services: that there were significant practical and relationship repercussions in fam…
Electronic Information Systems and Social Work
Historically, the reluctance of social workers to use digital technology has been noted, though this is changing as its use has become increasingly ubiquitous in both personal and professional life. The introduction of software to create case records and record service activity, generically known as electronic information systems (IS), has been particularly problematic, attracting criticism that it has undermined frontline social work practice. I…
Driving Child Protection Reform
The reform of child protection services in Australia has been, and continues to be, a priority for State and Territory governments. Therefore it is timely to consider the influences on reform; in particular, to understand how and why decision-makers might take some courses of action over others. In this article the particular influence of different forms of ideology are identified and described with reference to the case example of the reform of …
Child Protection Practitioners and Decision-Making Tools
Decision-making tools, particularly risk-assessment tools, have been implemented by governments around the world, perhaps most notably in the field of child protection, though little attention has been paid to how practitioners use them. This article presents the findings from ethnographic research that explored how child protection practitioners in the Department of Child Safety, Queensland, Australia, used four Structured Decision Making tools …
Risk Assessment in Child Protection
Risk assessment in child protection services has been promoted as the most reliable way to ensure that maltreatment to children is prevented and has become central to practice with children and families. However, recent research in Australia has suggested that children are being left in unsafe situations, leading to further maltreatment, by the very agencies responsible for their protection. The present article explores the reasons why child prot…
Decision-making tools and the development of expertise in child protection practitioners
Concern about the decision-making abilities of practitioners in child protection has led to the development and implementation of increasingly structured assessment tools, many based on forms of risk assessment. The positive and negative effects of such tools on practice have been widely researched and debated. This paper presents the findings from ethnographic research about the use of a particular set of decision-making tools that provide insig…
Computer-based Information Systems and Human Service Organisations
Computer-based information systems (IS) have been implemented in human service organisations over the last 30 years in the belief that new forms of technology will make the delivery of services more efficient in a number of ways. However, research is emerging that demonstrates that current systems may have unforeseen and unintended consequences for human services practice and may actually impede the delivery of services. In this article, this res…
The Development of Electronic Information Systems for the Future
There is a growing body of research about the current forms of electronic information systems (IS) being used in human service organisations in both the UK and Australia, which demonstrates that, far from being a positive development, their implementation can impede service delivery. These problems have been acknowledged in the recent review of child protection services in England by Professor Eileen Munro and attention is now shifting to how cur…
Big Data in Social Welfare
“Big data” initiatives that aim to bring together and mine data from multiple databases across government and non-government agencies promise new insights into the delivery of social services. However, as debates in other disciplines have shown, big data poses challenges as well as opportunities. This article provides an overview of the ethical issues in relation to big data, which extends into an examination of the practice issues for big data a…
Male Social Workers in Child and Family Welfare
Journal Article Male Social Workers in Child and Family Welfare: New Directions for Research Get access Philip Gillingham, BA, CQSW Philip Gillingham, BA, CQSW lecturer in social work Deakin University, Waterfront Campus, Geelong, Victoria 3220, Australia; e-mail: [email protected] Search for other works by this author on: Oxford Academic PubMed Google Scholar Social Work, Volume 51, Issue 1, January 2006, Pages 83–85, https://doi.org/10.1093…
Predictive Risk Modelling to Prevent Child Maltreatment and Other Adverse Outcomes for Service Users
Recent developments in digital technology have facilitated the recording and retrieval of administrative data from multiple sources about children and their families. Combined with new ways to mine such data using algorithms which can 'learn', it has been claimed that it is possible to develop tools that can predict which individual children within a population are most likely to be maltreated. The proposed benefit is that interventions can then …
Evaluation of Practice Frameworks for Social Work with Children and Families
Implementing a practice framework with a clear theoretical and practical approach to working with children and families seems a self-evident way to improve practice, but there is a paucity of evaluative research about their impact on outcomes for children and families. One reason for this lack of research may be that it is challenging. In this article, these challenges are explored in relation to fidelity, impact, attribution, and the positioning…
Technology Configuring the User
The introduction of technology to any workplace can not only change the nature of the task, but re-orient priorities and change the way that workers conduct and think about their work. In this article, based on the findings of a programme of ethnographic research, examples of changes brought to both the context for and the practice of social work by the heavily critiqued current designs of electronic information systems (IS) are analysed. It is a…
Designing electronic information systems for the future
There is a well-established critique of current forms of electronic information systems (IS) in social work organisations and attention is now turning to their redesign for the future. In this article we go beyond critiques that have established how this occurred to explore one of the reasons why current forms of IS have been observed to undermine frontline practice. In the same way that technological artefacts are observed to mediate human actio…
Implementing Electronic Information Systems in Human Service Organisations
The deficits of current designs of electronic information systems (IS) that have been implemented in human service organisations (HSO) have been presented in detail in evaluations and public inquiries, and attention has now turned to how they might be redesigned for the future. In this article, findings from the first stage of a programme of ethnographic research with HSOs at varying stages of designing, implementing, using and evaluating IS are …
The Australian Association of Social Workers and Social Policy Debates
It has been argued that the Australian Association of Social Workers (AASW) not only has a mandate, but also an important role to play in influencing social debates for the benefit of the users of social services and, further, that as a professional association, it is ideally positioned to do so. However, the AASW has been criticised for failing to meet this mandate and have any lasting impact on the formulation of social policy. In the present a…
Predictive Risk Modelling to Prevent Child Maltreatment
Predictive risk modeling to identify children at risk of maltreatment has attracted considerable interest internationally. Using the example of the development of the predictive risk model in Aotearoa/New Zealand, the potential of such approaches to provide new insights into the causes of child maltreatment is explored with reference to what were identified as the main predictors of child maltreatment. The implications of these main predictors ar…
Electronic Information Systems in Human Service Organisations
Recent research and evaluation of the forms of electronic information systems (IS) being used in child welfare agencies in both Australia and England and Wales have shown that, despite the many millions of dollars spent, not only are they unfit for purpose, but also that they may undermine front line social work practice. Attention is now turning to how IS can be designed that do meet the needs of social workers and participatory approaches to de…
Driving Child Protection Reform
The reform of child protection services in Australia has been, and continues to be, a priority for State and Territory governments. Therefore it is timely to consider the influences on reform; in particular, to understand how and why decision-makers might take some courses of action over others. In this article the particular influence of different forms of ideology are identified and described with reference to the case example of the reform of …
Practitioner perspectives on the implementation of an electronic information system to enforce practice standards in England
Research in England, mainland Europe and Australia has demonstrated how the introduction of electronic information systems (IS) has been highly problematic for frontline social workers, particularly in terms of diverting their time, attention and energy away from direct work with service users. IS have evolved over the years to become increasingly complex and demanding in terms of the nature and volume of data that is required to be entered by so…
Electronic Information Systems and Human Services Organisations
Recent research and evaluation of the forms of electronic information systems (IS) being used in child welfare agencies in both Australia and England and Wales have shown that, despite the many millions of dollars spent, not only are they unfit for purpose, but also they may undermine front line practice. Jurisdictions may differ in their readiness to accept and respond to these criticisms, but attention is now turning to how IS can be designed t…
Electronic information systems in human service organizations
The problems with current forms of electronic information systems (IS) implemented in human service organizations have been well documented and attention is now focussed on how they might be redesigned for the future. The aim in this article is to demonstrate how previous research and theory can provide useful insights into these problems, which, in turn, can provide guidance for future research-based approaches to redesign. Ideas from ‘cognitive…
Decision-making about the adoption of information technology in social welfare agencies
Government and non-government social welfare agencies have invested heavily in information technology, such as electronic information systems (IS) but evaluations have shown that they may undermine rather than support frontline practice. In this article, the findings of research in which senior managers and information technology managers were asked to reflect on why a particular application failed to achieve its aims are presented. The insights …
Electronic Information Systems to Guide Social Work Practice
Evaluations of electronic information systems (IS) being used in social work agencies in England and Australia have been highly critical of their effects on frontline social work practice. Attention is now turning to how IS might be redesigned and used in the future. One particular development is the inclusion of particular practice frameworks in the design of IS, in order that, when practitioners use them, practice is shaped and guided. With the…
Electronic Information Systems and Social Work
Historically, the reluctance of social workers to use digital technology has been noted, though this is changing as its use has become increasingly ubiquitous in both personal and professional life. The introduction of software to create case records and record service activity, generically known as electronic information systems (IS), has been particularly problematic, attracting criticism that it has undermined frontline social work practice. I…
Building Bridges’
Building bridges' is a metaphor we have used to describe a collaborative research process involving social work academic and senior practitioners from government and non-government child protection and family service organizations in Victoria, Australia. The purpose of the research was to develop a 'practice-generated approach to policy implementation' in child protection practice. The research sought to explore the appropriateness of social cons…
Transparency in Social Work
Social work is a mostly discursive practice, comprised of the verbal and written interactions between service users, social workers, social work managers and supervisors and numerous external agencies. The words used to describe service users and service delivery are therefore important. These words change over time, and new words come into use. With the introduction of New Public Management, new concepts and ideas were introduced to social work …
Algorithmically Based Decision Support Tools
Decision making in social work, especially in child protection services, is increasingly being assisted by algorithmically based decision support tools. These tools assign a quantified level of risk of child maltreatment, or what is considered a proxy for child maltreatment, and have been used to assist decisions about which referrals to screen in for further investigation. These tools may have been trained using vast amounts of data held in publ…
Reflexivity, its Meanings and Relevance for Social Work
The concept of 'reflexivity' has become increasingly significant in social work literature in relation to social work education, theory and practice. However, our reading of the literature indicates that there is a lack of clarity about the concept in terms of who is being exhorted to be 'reflexive', when and how. This article addresses these questions through a critical review of social work literature since the 1990s that discusses the concept …
Building Bridges’
Building bridges' is a metaphor we have used to describe a collaborative research process involving social work academic and senior practitioners from government and non-government child protection and family service organizations in Victoria, Australia. The purpose of the research was to develop a 'practice-generated approach to policy implementation' in child protection practice. The research sought to explore the appropriateness of social cons…
Risk Assessment in Child Protection
Risk assessment in child protection services has been promoted as the most reliable way to ensure that maltreatment to children is prevented and has become central to practice with children and families. However, recent research in Australia has suggested that children are being left in unsafe situations, leading to further maltreatment, by the very agencies responsible for their protection. The present article explores the reasons why child prot…
Male Social Workers in Child and Family Welfare
Journal Article Male Social Workers in Child and Family Welfare: New Directions for Research Get access Philip Gillingham, BA, CQSW Philip Gillingham, BA, CQSW lecturer in social work Deakin University, Waterfront Campus, Geelong, Victoria 3220, Australia; e-mail: [email protected] Search for other works by this author on: Oxford Academic PubMed Google Scholar Social Work, Volume 51, Issue 1, January 2006, Pages 83–85, https://doi.org/10.1093…
The Australian Association of Social Workers and Social Policy Debates
It has been argued that the Australian Association of Social Workers (AASW) not only has a mandate, but also an important role to play in influencing social debates for the benefit of the users of social services and, further, that as a professional association, it is ideally positioned to do so. However, the AASW has been criticised for failing to meet this mandate and have any lasting impact on the formulation of social policy. In the present a…
Private and Confidential? Handling Personal Information in the Social and Health Services
Child Protection Practitioners and Decision-Making Tools
Decision-making tools, particularly risk-assessment tools, have been implemented by governments around the world, perhaps most notably in the field of child protection, though little attention has been paid to how practitioners use them. This article presents the findings from ethnographic research that explored how child protection practitioners in the Department of Child Safety, Queensland, Australia, used four Structured Decision Making tools …
Decision-making tools and the development of expertise in child protection practitioners
Concern about the decision-making abilities of practitioners in child protection has led to the development and implementation of increasingly structured assessment tools, many based on forms of risk assessment. The positive and negative effects of such tools on practice have been widely researched and debated. This paper presents the findings from ethnographic research about the use of a particular set of decision-making tools that provide insig…
Computer-based Information Systems and Human Service Organisations
Computer-based information systems (IS) have been implemented in human service organisations over the last 30 years in the belief that new forms of technology will make the delivery of services more efficient in a number of ways. However, research is emerging that demonstrates that current systems may have unforeseen and unintended consequences for human services practice and may actually impede the delivery of services. In this article, this res…
Understanding Children's Social Care
Understanding Children's Social Care: Politics, Policy and Practice Nick Frost and Nigel Parton Los Angeles, London, New Delhi, Singapore, Sage, 2009 210pp., ISBN 9781412923507, A$57.95 (paperback)
The Development of Electronic Information Systems for the Future
There is a growing body of research about the current forms of electronic information systems (IS) being used in human service organisations in both the UK and Australia, which demonstrates that, far from being a positive development, their implementation can impede service delivery. These problems have been acknowledged in the recent review of child protection services in England by Professor Eileen Munro and attention is now shifting to how cur…
Improving Child Protection Services
This exploratory, small-scale research aimed to understand parents’ and grandparents’ experiences and expectations of child protection investigations. Semi-structured, in-depth interviews were conducted with nine participants. The central theme, captured as ‘a domino effect’, crystallises the participants’ views of why it is important to improve child protection services: that there were significant practical and relationship repercussions in fam…
Electronic Information Systems and Social Work
Historically, the reluctance of social workers to use digital technology has been noted, though this is changing as its use has become increasingly ubiquitous in both personal and professional life. The introduction of software to create case records and record service activity, generically known as electronic information systems (IS), has been particularly problematic, attracting criticism that it has undermined frontline social work practice. I…
Driving Child Protection Reform
The reform of child protection services in Australia has been, and continues to be, a priority for State and Territory governments. Therefore it is timely to consider the influences on reform; in particular, to understand how and why decision-makers might take some courses of action over others. In this article the particular influence of different forms of ideology are identified and described with reference to the case example of the reform of …
Electronic information systems in human service organizations
The problems with current forms of electronic information systems (IS) implemented in human service organizations have been well documented and attention is now focussed on how they might be redesigned for the future. The aim in this article is to demonstrate how previous research and theory can provide useful insights into these problems, which, in turn, can provide guidance for future research-based approaches to redesign. Ideas from ‘cognitive…
Implementing Electronic Information Systems in Human Service Organisations
The deficits of current designs of electronic information systems (IS) that have been implemented in human service organisations (HSO) have been presented in detail in evaluations and public inquiries, and attention has now turned to how they might be redesigned for the future. In this article, findings from the first stage of a programme of ethnographic research with HSOs at varying stages of designing, implementing, using and evaluating IS are …
Social Work and Child Protection in Australia
At the release of Professor Eileen Munro's final report of her review of child protection services in England and Wales, debate began in Australia about how her recommendations could be applied to reform and improve services in Australia. One particularly strong theme within the report is the need to strengthen professional social work as part of the reform of child protection services. However, as social work is not the key profession in child p…
Electronic Information Systems in Human Service Organisations
Recent research and evaluation of the forms of electronic information systems (IS) being used in child welfare agencies in both Australia and England and Wales have shown that, despite the many millions of dollars spent, not only are they unfit for purpose, but also that they may undermine front line social work practice. Attention is now turning to how IS can be designed that do meet the needs of social workers and participatory approaches to de…
Electronic Information Systems and Human Services Organisations
Recent research and evaluation of the forms of electronic information systems (IS) being used in child welfare agencies in both Australia and England and Wales have shown that, despite the many millions of dollars spent, not only are they unfit for purpose, but also they may undermine front line practice. Jurisdictions may differ in their readiness to accept and respond to these criticisms, but attention is now turning to how IS can be designed t…
Electronic information systems and social work
The introduction of electronic information systems (IS) to human service organizations has been heavily critiqued, most notably for the ways that they may undermine frontline social work practice. Socio-technical design has been proposed as one means to redesign IS and a key element of this approach is the involvement of practitioners in the design process. Social workers, though, may be ill-prepared to engage in such processes. Reflecting on the…
Electronic Information Systems to Guide Social Work Practice
Evaluations of electronic information systems (IS) being used in social work agencies in England and Australia have been highly critical of their effects on frontline social work practice. Attention is now turning to how IS might be redesigned and used in the future. One particular development is the inclusion of particular practice frameworks in the design of IS, in order that, when practitioners use them, practice is shaped and guided. With the…
Predictive Risk Modelling to Prevent Child Maltreatment
Predictive risk modeling to identify children at risk of maltreatment has attracted considerable interest internationally. Using the example of the development of the predictive risk model in Aotearoa/New Zealand, the potential of such approaches to provide new insights into the causes of child maltreatment is explored with reference to what were identified as the main predictors of child maltreatment. The implications of these main predictors ar…
Big Data in Social Welfare
“Big data” initiatives that aim to bring together and mine data from multiple databases across government and non-government agencies promise new insights into the delivery of social services. However, as debates in other disciplines have shown, big data poses challenges as well as opportunities. This article provides an overview of the ethical issues in relation to big data, which extends into an examination of the practice issues for big data a…
Designing electronic information systems for the future
There is a well-established critique of current forms of electronic information systems (IS) in social work organisations and attention is now turning to their redesign for the future. In this article we go beyond critiques that have established how this occurred to explore one of the reasons why current forms of IS have been observed to undermine frontline practice. In the same way that technological artefacts are observed to mediate human actio…
Technology Configuring the User
The introduction of technology to any workplace can not only change the nature of the task, but re-orient priorities and change the way that workers conduct and think about their work. In this article, based on the findings of a programme of ethnographic research, examples of changes brought to both the context for and the practice of social work by the heavily critiqued current designs of electronic information systems (IS) are analysed. It is a…
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