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M Ortiz

Biographic Data

ID42813
NAMEM Ortiz
GIVEN NAMESM
FAMILY NAMEOrtiz
SIGNATUREORTIZ M
AFFILIATIONSUniversity of Massachusetts Lowell
ORCID0000-0001-5290-7403
VERIFIEDYes
TOTAL WORKS15
TOTAL CITATIONS32
AUTHOR COUNT15
EDITOR COUNT0
FIRST PUBLICATION YEAR2018
LATEST PUBLICATION YEAR2026
H-INDEX3
  • Internet-Based Microaggressions, Mental Health, and Stress: Development and Validation of the Internet-based Microagressions Scale

    Open Access•Rob Eschmann, Natasha C Johnson et al.•ARTICLE•Journal of Racial and Ethnic…•2026

  • Beyond Reverse Racism: A Research Note on How White College Students Construct the Myth of Silencing in the Classroom

    Open Access•M Ortiz, Carley Bennet et al.•ARTICLE•Sociology Compass•2024•References: 12

    The popular rhetoric of “reverse racism” suggests that white students are victimized by racism, but it is unclear what contemporary white college students specifically find negative about their experiences in race classrooms. Analyzing interviews and open‐ended survey data from 54 white undergraduates at a predominantly white university in the Northeast, this research note shows that “reverse racism” is not the primary framework through which res…

  • What Else Explains This Trauma but Porn?' Women Partners of Porn Addicts as Claims-Makers

    Open Access•M Ortiz•ARTICLE•Sociological Perspectives•2024•Cited by: 1•References: 40

    Heterosexual women partners of 'porn addicts' are an understudied group of claims-makers in the construction of this social problem. To examine their diagnostic frames, this paper analyzes 33 surveys and 35 interviews with women recruited from a social support site. While respondents describe their negative relationship dynamics as a gendered collective trauma, the majority attribute blame exclusively to pornography as an addictive medium. Explan…

  • If Something Ever Happened, I’d Have No One to Tell: ” How Online Sexism Perpetuates Young Women’s Silence

    M Ortiz•ARTICLE•Feminist Media Studies•2023•Cited by: 1•References: 19

    Scholars have shown that the overwhelming frequency and magnitude of overt sexism online leads women to adopt silence and retreat from discussing feminist issues to avoid further abuse. How do covert forms of sexism contribute to women’s silence? Through an analysis of interviews with 33 United States-based young women, I identify two forms of covert sexism which lead to silencing: demeaning comments about feminist issues from friends and family,…

  • Women Partners, Feeling Rules, and the Gendered Consequences of Porn Addiction

    Open Access•M Ortiz•ARTICLE•Sexuality & Culture•2023•Cited by: 3•References: 15

    A significant portion of the research on porn addiction has focused on the construction of this social problem and the heterosexual male addicts, yet relatively little is known about women partners. Analyzing open-ended online surveys and interviews with women partners of male porn addicts, this article demonstrates how the medicalization of porn addiction has social consequences which are profoundly gendered and tangled in emotion work. Responde…

  • We been dying, and you got me on a call helping you stay alive”: Black and Latinx youth organizers' experiences of racism in gun violence prevention organizations

    Open Access•Sara Wilf, T A Reed et al.•ARTICLE•Journal of Research on Adolescence•2023•Cited by: 2•References: 11

    This study explored Black and Latinx youth organizers' experiences of racism within national gun violence prevention organizing spaces. Interview data were analyzed from 17 Black and/or Latinx youth (M age = 20.17, 47% women) across the United States who organized against gun violence. The findings identified three forms of racism that Black and Latinx organizers experienced in national organizations: (1) being tokenized for their racial identiti…

  • Queerness is a Particular Liability: Feeling Rules in College and University LGBTQ Centers

    Chad R Mandala, M Ortiz et al.•ARTICLE•Journal of Homosexuality•2023•References: 22

    Organizational sociologists argue that informal and formal rules within workplaces function to increase employee productivity and effectiveness, but can also have negative emotional consequences. Feeling rules, which are the emotional norms that regulate interpersonal interactions within the workplace are not applied equally; white women and professionals of color are expected to display deference in the face of emotionally-charged experiences at…

  • Call-In, Call-Out, Care, and Cool Rationality: How Young Adults Respond to Racism and Sexism Online

    Open Access•M Ortiz•ARTICLE•Social Problems•2023•Cited by: 6•References: 47

    Despite the ubiquitous nature of racist and sexist discourses online, and evidence that racism and sexism are built into the architecture of online spaces, relatively little is known about how people respond to online inequalities. Using interview data with 60 young adults, I identify four response strategies which reproduce and contest racism and sexism in distinct ways. Viewing the problem as one of ignorance, white women and men of color are m…

  • Multi-modal Open World User Identification

    Open Access•Bahar Irfan, M Ortiz et al.•ARTICLE•ACM Transactions on Human-Robot…•2022

    User identification is an essential step in creating a personalised long-term interaction with robots. This requires learning the users continuously and incrementally, possibly starting from a state without any known user. In this article, we describe a multi-modal incremental Bayesian network with online learning, which is the first method that can be applied in such scenarios. Face recognition is used as the primary biometric, and it is combine…

  • “There Is Queer Inequity, but I Pick to Be Happy”: Racialized Feeling Rules and Diversity Regimes in University LGBTQ Resource Centers

    Open Access•M Ortiz, Chad R Mandala•ARTICLE•Du Bois Review Social Science…•2021

    As racialized and gendered structures, organizations can reinforce complex inequalities, especially with regard to emotional labor. While the literature on emotional labor is established, little is known about how race and sexual orientation shape feeling rule enforcement. Interviewing staff at university LGBTQ resource centers, we argue that feeling rules have a sexual orientation-based dimension and are experienced and enforced differently base…

  • Racists without racism? From colourblind to entitlement racism online

    M Ortiz•ARTICLE•Ethnic and Racial Studies•2021

    While colourblind racism has defined the post-Civil Rights era, there has been little evaluation of how everyday social actors conceptualize racism following the recent rise in overt racism and racist hate crimes. To evaluate if colourblind racism remains a central interpretive framework, I analyse 60 interviews with young adults about their experiences of racism. I argue that overt racism experienced online is a key feature of respondents’ every…

  • Trolling as a Collective Form of Harassment: An Inductive Study of How Online Users Understand Trolling

    Open Access•M Ortiz•ARTICLE•Social Media + Society•2020•Cited by: 2•References: 46

    Rising media and academic concerns for the social implications of online trolling require that scholars understand how everyday users conceptualize trolling. The validity of survey instruments may potentially be at risk if online users and academics, who subsequently advocate for interventions, have competing understandings of trolling. Surveying 120 US-based online users, I find that the spectrum of behaviors classified in the literature as 'tro…

  • You Can Say I Got Desensitized to It: How Men of Color Cope with Everyday Racism in Online Gaming

    Open Access•M Ortiz•ARTICLE•Sociological Perspectives•2019•Cited by: 11•References: 85

    Online trolling as a form of overt racism forces sociologists to reexamine contemporary understandings of racialization in a color-blind era. In this article, I demonstrate how men of color construct meanings about their experiences of racist hate speech, referred to as trash talk, on an online gaming platform. Analyzing semistructured interviews, I show that respondents cope with this form of racism through a process of desensitization. This str…

  • Full Issue

    Open Access•Teresa Behrens, Pat Robinson et al.•ARTICLE•The Foundation Review•2018•References: 10

    The Foundation

  • The meanings of racist and sexist trash talk for men of color: A cultural sociological approach to studying gaming culture

    Open Access•M Ortiz•ARTICLE•New Media & Society•2018•Cited by: 6•References: 14

    Scholars have documented how people of color experience gaming culture as violent, yet it is unclear how this violence shapes conceptualizations of gaming culture. Undertaking a cultural sociological approach that foregrounds meaning-making, I demonstrate that trash talk is a useful site to explore how social actors construct and negotiate gaming culture. Analyzing data from 12 qualitative interviews with men of color, I argue that trash talk is …

  • You Can Say I Got Desensitized to It: How Men of Color Cope with Everyday Racism in Online Gaming

    Open Access•M Ortiz•ARTICLE•Sociological Perspectives•2019•Cited by: 11•References: 85

    Online trolling as a form of overt racism forces sociologists to reexamine contemporary understandings of racialization in a color-blind era. In this article, I demonstrate how men of color construct meanings about their experiences of racist hate speech, referred to as trash talk, on an online gaming platform. Analyzing semistructured interviews, I show that respondents cope with this form of racism through a process of desensitization. This str…

  • Call-In, Call-Out, Care, and Cool Rationality: How Young Adults Respond to Racism and Sexism Online

    Open Access•M Ortiz•ARTICLE•Social Problems•2023•Cited by: 6•References: 47

    Despite the ubiquitous nature of racist and sexist discourses online, and evidence that racism and sexism are built into the architecture of online spaces, relatively little is known about how people respond to online inequalities. Using interview data with 60 young adults, I identify four response strategies which reproduce and contest racism and sexism in distinct ways. Viewing the problem as one of ignorance, white women and men of color are m…

  • The meanings of racist and sexist trash talk for men of color: A cultural sociological approach to studying gaming culture

    Open Access•M Ortiz•ARTICLE•New Media & Society•2018•Cited by: 6•References: 14

    Scholars have documented how people of color experience gaming culture as violent, yet it is unclear how this violence shapes conceptualizations of gaming culture. Undertaking a cultural sociological approach that foregrounds meaning-making, I demonstrate that trash talk is a useful site to explore how social actors construct and negotiate gaming culture. Analyzing data from 12 qualitative interviews with men of color, I argue that trash talk is …

  • Women Partners, Feeling Rules, and the Gendered Consequences of Porn Addiction

    Open Access•M Ortiz•ARTICLE•Sexuality & Culture•2023•Cited by: 3•References: 15

    A significant portion of the research on porn addiction has focused on the construction of this social problem and the heterosexual male addicts, yet relatively little is known about women partners. Analyzing open-ended online surveys and interviews with women partners of male porn addicts, this article demonstrates how the medicalization of porn addiction has social consequences which are profoundly gendered and tangled in emotion work. Responde…

  • We been dying, and you got me on a call helping you stay alive”: Black and Latinx youth organizers' experiences of racism in gun violence prevention organizations

    Open Access•Sara Wilf, T A Reed et al.•ARTICLE•Journal of Research on Adolescence•2023•Cited by: 2•References: 11

    This study explored Black and Latinx youth organizers' experiences of racism within national gun violence prevention organizing spaces. Interview data were analyzed from 17 Black and/or Latinx youth (M age = 20.17, 47% women) across the United States who organized against gun violence. The findings identified three forms of racism that Black and Latinx organizers experienced in national organizations: (1) being tokenized for their racial identiti…

  • Trolling as a Collective Form of Harassment: An Inductive Study of How Online Users Understand Trolling

    Open Access•M Ortiz•ARTICLE•Social Media + Society•2020•Cited by: 2•References: 46

    Rising media and academic concerns for the social implications of online trolling require that scholars understand how everyday users conceptualize trolling. The validity of survey instruments may potentially be at risk if online users and academics, who subsequently advocate for interventions, have competing understandings of trolling. Surveying 120 US-based online users, I find that the spectrum of behaviors classified in the literature as 'tro…

  • What Else Explains This Trauma but Porn?' Women Partners of Porn Addicts as Claims-Makers

    Open Access•M Ortiz•ARTICLE•Sociological Perspectives•2024•Cited by: 1•References: 40

    Heterosexual women partners of 'porn addicts' are an understudied group of claims-makers in the construction of this social problem. To examine their diagnostic frames, this paper analyzes 33 surveys and 35 interviews with women recruited from a social support site. While respondents describe their negative relationship dynamics as a gendered collective trauma, the majority attribute blame exclusively to pornography as an addictive medium. Explan…

  • If Something Ever Happened, I’d Have No One to Tell: ” How Online Sexism Perpetuates Young Women’s Silence

    M Ortiz•ARTICLE•Feminist Media Studies•2023•Cited by: 1•References: 19

    Scholars have shown that the overwhelming frequency and magnitude of overt sexism online leads women to adopt silence and retreat from discussing feminist issues to avoid further abuse. How do covert forms of sexism contribute to women’s silence? Through an analysis of interviews with 33 United States-based young women, I identify two forms of covert sexism which lead to silencing: demeaning comments about feminist issues from friends and family,…

  • Full Issue

    Open Access•Teresa Behrens, Pat Robinson et al.•ARTICLE•The Foundation Review•2018•References: 10

    The Foundation

  • The meanings of racist and sexist trash talk for men of color: A cultural sociological approach to studying gaming culture

    Open Access•M Ortiz•ARTICLE•New Media & Society•2018•Cited by: 6•References: 14

    Scholars have documented how people of color experience gaming culture as violent, yet it is unclear how this violence shapes conceptualizations of gaming culture. Undertaking a cultural sociological approach that foregrounds meaning-making, I demonstrate that trash talk is a useful site to explore how social actors construct and negotiate gaming culture. Analyzing data from 12 qualitative interviews with men of color, I argue that trash talk is …

  • You Can Say I Got Desensitized to It: How Men of Color Cope with Everyday Racism in Online Gaming

    Open Access•M Ortiz•ARTICLE•Sociological Perspectives•2019•Cited by: 11•References: 85

    Online trolling as a form of overt racism forces sociologists to reexamine contemporary understandings of racialization in a color-blind era. In this article, I demonstrate how men of color construct meanings about their experiences of racist hate speech, referred to as trash talk, on an online gaming platform. Analyzing semistructured interviews, I show that respondents cope with this form of racism through a process of desensitization. This str…

  • Trolling as a Collective Form of Harassment: An Inductive Study of How Online Users Understand Trolling

    Open Access•M Ortiz•ARTICLE•Social Media + Society•2020•Cited by: 2•References: 46

    Rising media and academic concerns for the social implications of online trolling require that scholars understand how everyday users conceptualize trolling. The validity of survey instruments may potentially be at risk if online users and academics, who subsequently advocate for interventions, have competing understandings of trolling. Surveying 120 US-based online users, I find that the spectrum of behaviors classified in the literature as 'tro…

  • “There Is Queer Inequity, but I Pick to Be Happy”: Racialized Feeling Rules and Diversity Regimes in University LGBTQ Resource Centers

    Open Access•M Ortiz, Chad R Mandala•ARTICLE•Du Bois Review Social Science…•2021

    As racialized and gendered structures, organizations can reinforce complex inequalities, especially with regard to emotional labor. While the literature on emotional labor is established, little is known about how race and sexual orientation shape feeling rule enforcement. Interviewing staff at university LGBTQ resource centers, we argue that feeling rules have a sexual orientation-based dimension and are experienced and enforced differently base…

  • Racists without racism? From colourblind to entitlement racism online

    M Ortiz•ARTICLE•Ethnic and Racial Studies•2021

    While colourblind racism has defined the post-Civil Rights era, there has been little evaluation of how everyday social actors conceptualize racism following the recent rise in overt racism and racist hate crimes. To evaluate if colourblind racism remains a central interpretive framework, I analyse 60 interviews with young adults about their experiences of racism. I argue that overt racism experienced online is a key feature of respondents’ every…

  • Multi-modal Open World User Identification

    Open Access•Bahar Irfan, M Ortiz et al.•ARTICLE•ACM Transactions on Human-Robot…•2022

    User identification is an essential step in creating a personalised long-term interaction with robots. This requires learning the users continuously and incrementally, possibly starting from a state without any known user. In this article, we describe a multi-modal incremental Bayesian network with online learning, which is the first method that can be applied in such scenarios. Face recognition is used as the primary biometric, and it is combine…

  • If Something Ever Happened, I’d Have No One to Tell: ” How Online Sexism Perpetuates Young Women’s Silence

    M Ortiz•ARTICLE•Feminist Media Studies•2023•Cited by: 1•References: 19

    Scholars have shown that the overwhelming frequency and magnitude of overt sexism online leads women to adopt silence and retreat from discussing feminist issues to avoid further abuse. How do covert forms of sexism contribute to women’s silence? Through an analysis of interviews with 33 United States-based young women, I identify two forms of covert sexism which lead to silencing: demeaning comments about feminist issues from friends and family,…

  • Women Partners, Feeling Rules, and the Gendered Consequences of Porn Addiction

    Open Access•M Ortiz•ARTICLE•Sexuality & Culture•2023•Cited by: 3•References: 15

    A significant portion of the research on porn addiction has focused on the construction of this social problem and the heterosexual male addicts, yet relatively little is known about women partners. Analyzing open-ended online surveys and interviews with women partners of male porn addicts, this article demonstrates how the medicalization of porn addiction has social consequences which are profoundly gendered and tangled in emotion work. Responde…

  • We been dying, and you got me on a call helping you stay alive”: Black and Latinx youth organizers' experiences of racism in gun violence prevention organizations

    Open Access•Sara Wilf, T A Reed et al.•ARTICLE•Journal of Research on Adolescence•2023•Cited by: 2•References: 11

    This study explored Black and Latinx youth organizers' experiences of racism within national gun violence prevention organizing spaces. Interview data were analyzed from 17 Black and/or Latinx youth (M age = 20.17, 47% women) across the United States who organized against gun violence. The findings identified three forms of racism that Black and Latinx organizers experienced in national organizations: (1) being tokenized for their racial identiti…

  • Queerness is a Particular Liability: Feeling Rules in College and University LGBTQ Centers

    Chad R Mandala, M Ortiz et al.•ARTICLE•Journal of Homosexuality•2023•References: 22

    Organizational sociologists argue that informal and formal rules within workplaces function to increase employee productivity and effectiveness, but can also have negative emotional consequences. Feeling rules, which are the emotional norms that regulate interpersonal interactions within the workplace are not applied equally; white women and professionals of color are expected to display deference in the face of emotionally-charged experiences at…

  • Call-In, Call-Out, Care, and Cool Rationality: How Young Adults Respond to Racism and Sexism Online

    Open Access•M Ortiz•ARTICLE•Social Problems•2023•Cited by: 6•References: 47

    Despite the ubiquitous nature of racist and sexist discourses online, and evidence that racism and sexism are built into the architecture of online spaces, relatively little is known about how people respond to online inequalities. Using interview data with 60 young adults, I identify four response strategies which reproduce and contest racism and sexism in distinct ways. Viewing the problem as one of ignorance, white women and men of color are m…

  • Beyond Reverse Racism: A Research Note on How White College Students Construct the Myth of Silencing in the Classroom

    Open Access•M Ortiz, Carley Bennet et al.•ARTICLE•Sociology Compass•2024•References: 12

    The popular rhetoric of “reverse racism” suggests that white students are victimized by racism, but it is unclear what contemporary white college students specifically find negative about their experiences in race classrooms. Analyzing interviews and open‐ended survey data from 54 white undergraduates at a predominantly white university in the Northeast, this research note shows that “reverse racism” is not the primary framework through which res…

  • What Else Explains This Trauma but Porn?' Women Partners of Porn Addicts as Claims-Makers

    Open Access•M Ortiz•ARTICLE•Sociological Perspectives•2024•Cited by: 1•References: 40

    Heterosexual women partners of 'porn addicts' are an understudied group of claims-makers in the construction of this social problem. To examine their diagnostic frames, this paper analyzes 33 surveys and 35 interviews with women recruited from a social support site. While respondents describe their negative relationship dynamics as a gendered collective trauma, the majority attribute blame exclusively to pornography as an addictive medium. Explan…

  • Internet-Based Microaggressions, Mental Health, and Stress: Development and Validation of the Internet-based Microagressions Scale

    Open Access•Rob Eschmann, Natasha C Johnson et al.•ARTICLE•Journal of Racial and Ethnic…•2026

Psychology (11 works) · Social Psychology (10 works) · Sociology (10 works) · Gender Studies (9 works) · Gender, Feminism, and Media (7 works) · Racism (7 works) · Gender Studies (5 works) · Social Psychology (5 works) · Feeling (4 works) · Aesthetics (3 works)

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