Luca Carollo
Biographic Data
| ID | 4368712 |
|---|---|
| NAME | Luca Carollo |
| GIVEN NAMES | Luca |
| FAMILY NAME | Carollo |
| SIGNATURE | CAROLLO L |
| AFFILIATIONS | University of Bergamo |
| ORCID | 0000-0002-0129-4990 |
| VERIFIED | Yes |
| TOTAL WORKS | 5 |
| TOTAL CITATIONS | 3 |
| AUTHOR COUNT | 5 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2019 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 1 |
A Farewell to Arms… Manufacturing
Certain industries—labeled “dirty,” “sinful,” “stigmatized,” or “controversial”—are under public scrutiny because of the ethical, social, and environmental concerns that they raise. Previous research has typically focused on the industry or organizational level of analysis, examining how companies in controversial industries can enhance their legitimacy by reforming the way they operate, for example by means of specific CSR and communication stra…
Poetry from the factory
International audience
Dirtying bank work
While researchers have to date mainly focused on the coping strategies employed by dirty workers to normalise taint, the organisational and managerial roots of dirty work have been little explored. The article contributes to filling this gap by means of a single case study conducted in a big Italian banking company. In the research context investigated, branch-level bank employees felt themselves tainted from the moral (as ‘vendors’) and social (…
The strange case of ‘Ugo Fantozzi robot’
In this article, I examine a graphic novel created by the management of a banking company and periodically circulated through the company’s intranet as part of a training initiative directed at several tens of thousands of employees working at the branch level. Theoretically, my study draws on two main streams of literature: that on Human Resource Management systems as meaning-creating devices to govern the employment relationship and that on the…
Discourses of Professionalism in Front-Line Service Work
The article draws on the literature on the triangular employment relationship in the service industry, as well as on the debate on contemporary forms of professionalism, to explore the varied uses of the discourse of professionalism in a banking company. Methodologically, it is a single-case study based on 61 semi-structured interviews, company documents and observational data. The research results show how, in the company studied, the notion of …
Discourses of Professionalism in Front-Line Service Work
The article draws on the literature on the triangular employment relationship in the service industry, as well as on the debate on contemporary forms of professionalism, to explore the varied uses of the discourse of professionalism in a banking company. Methodologically, it is a single-case study based on 61 semi-structured interviews, company documents and observational data. The research results show how, in the company studied, the notion of …
Discourses of Professionalism in Front-Line Service Work
The article draws on the literature on the triangular employment relationship in the service industry, as well as on the debate on contemporary forms of professionalism, to explore the varied uses of the discourse of professionalism in a banking company. Methodologically, it is a single-case study based on 61 semi-structured interviews, company documents and observational data. The research results show how, in the company studied, the notion of …
The strange case of ‘Ugo Fantozzi robot’
In this article, I examine a graphic novel created by the management of a banking company and periodically circulated through the company’s intranet as part of a training initiative directed at several tens of thousands of employees working at the branch level. Theoretically, my study draws on two main streams of literature: that on Human Resource Management systems as meaning-creating devices to govern the employment relationship and that on the…
Dirtying bank work
While researchers have to date mainly focused on the coping strategies employed by dirty workers to normalise taint, the organisational and managerial roots of dirty work have been little explored. The article contributes to filling this gap by means of a single case study conducted in a big Italian banking company. In the research context investigated, branch-level bank employees felt themselves tainted from the moral (as ‘vendors’) and social (…
Poetry from the factory
International audience
A Farewell to Arms… Manufacturing
Certain industries—labeled “dirty,” “sinful,” “stigmatized,” or “controversial”—are under public scrutiny because of the ethical, social, and environmental concerns that they raise. Previous research has typically focused on the industry or organizational level of analysis, examining how companies in controversial industries can enhance their legitimacy by reforming the way they operate, for example by means of specific CSR and communication stra…
Political science (3 works) · Public relations (3 works) · Sociology (3 works) · Art (2 works) · Business (2 works) · Computer Science (2 works) · Emotional Labor in Professions (2 works) · Engineering (2 works) · Law (2 works) · Management and Organizational Studies (2 works)