Caitriona Curley
Biographic Data
| ID | 4368750 |
|---|---|
| NAME | Caitriona Curley |
| GIVEN NAMES | Caitriona |
| FAMILY NAME | Curley |
| SIGNATURE | CURLEY C |
| AFFILIATIONS | Ollscoil na Gaillimhe – University of Galway |
| VERIFIED | No |
| TOTAL WORKS | 1 |
| TOTAL CITATIONS | 16 |
| AUTHOR COUNT | 1 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2013 |
| LATEST PUBLICATION YEAR | 2013 |
| H-INDEX | 1 |
The degradation of work and the end of the skilled emotion worker at Aer Lingus
The article focuses on emotional labour and self-identity at the Irish-owned Aer Lingus airline from 1998 to 2008. It has been suggested that emotional labour is likely to be an increasingly important feature of frontline service jobs. However, in this case management has reduced the level of emotional labour requirement while work organization, recruitment policy and training have changed to focus on sales and lower labour costs, intensifying wo…
The degradation of work and the end of the skilled emotion worker at Aer Lingus
The article focuses on emotional labour and self-identity at the Irish-owned Aer Lingus airline from 1998 to 2008. It has been suggested that emotional labour is likely to be an increasingly important feature of frontline service jobs. However, in this case management has reduced the level of emotional labour requirement while work organization, recruitment policy and training have changed to focus on sales and lower labour costs, intensifying wo…
The degradation of work and the end of the skilled emotion worker at Aer Lingus
The article focuses on emotional labour and self-identity at the Irish-owned Aer Lingus airline from 1998 to 2008. It has been suggested that emotional labour is likely to be an increasingly important feature of frontline service jobs. However, in this case management has reduced the level of emotional labour requirement while work organization, recruitment policy and training have changed to focus on sales and lower labour costs, intensifying wo…
Aeronautics (1 works) · Autonomy (1 works) · Business (1 works) · Crew (1 works) · Economics (1 works) · Emotional labor (1 works) · Emotional Labor in Professions (1 works) · Employment and Welfare Studies (1 works) · Engineering (1 works) · Identity (music (1 works)