Daniela Cristofoli
Biographic Data
| ID | 4379289 |
|---|---|
| NAME | Daniela Cristofoli |
| GIVEN NAMES | Daniela |
| FAMILY NAME | Cristofoli |
| SIGNATURE | CRISTOFOLI D |
| AFFILIATIONS | Università della Svizzera italiana |
| ORCID | 0000-0003-3618-1934 |
| VERIFIED | Yes |
| TOTAL WORKS | 15 |
| TOTAL CITATIONS | 137 |
| WORKS AS AUTHOR | 15 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2009 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 5 |
Designing response networks in turbulent times
Despite agreement among crisis and emergency management scholars on the need to establish networks to address crises, there is no consensus on which network structures foster high-performance responses. Here, we fill empirical gaps in the literature through a Qualitative Comparative Analysis of the COVID-19 vaccination networks activated by the 20 Italian Regions, demonstrating that there is no Holy-Grail structure that can ensure a high-performa…
When rationality and pragmatism combine into robust models. The case of the Covid-19 vaccination campaign in Lombardy
Robustness has emerged as a paradigm for addressing turbulence through a pragmatic, decentralized and flexible model of action. Recent research, however, has indicated that even a model echoing more the characteristics of a rational rather than a pragmatist approach can be effective, thus presenting a puzzling scenario. This study aims to address this puzzle by examining the COVID-19 vaccination campaign in the Italian region of Lombardy. Our fin…
Do networks get emotional? The role of leaders’ emotions for (network) success
Emotions are an important component of human life, influencing dyadic and organization-wide interactions. More specifically, leaders’ emotions affect positively and negatively not only their followers, but also organizational and group outcomes. Through a multiple case study of four collaborative governance networks, this paper explores whether and how leaders’ emotions influence network success. The results show that the emotional states that le…
How to organize in turbulence
Robustness has recently taken center stage as an emerging paradigm to cope with turbulence and “build back better” toward new normalcy. Existing literature has shown how robust governance, with its mix of flexible adaptation and proactive innovation, is well-suited to addressing turbulence. However, there remains a gap in understanding the empirical variations within robust governance arrangements. In this article, we address three questions: how…
Having it all
Collaborative governance arrangements are frequently criticized for achieving collaboration at the expense of legitimacy and accountability. We explore the conditions under which legitimacy and accountability can occur in collaborative governance, ultimately aiming to discover whether collaborative arrangements can ‘have it all’, simultaneously being both legitimate and accountable. We leverage the Collaborative Governance Case Database to analys…
One, none, and a hundred thousand” recipes for a robust response to turbulence
Turbulence appears to be a “new normal” in current societies, and public organizations need to learn how to react and adapt to it. Scholars agree on the need for robust actions to respond to turbulence. Through a qualitative comparative analysis performed on the vaccination campaigns of all 20 Italian regions, our paper explores whether different and alternative models of robustness may exist to cope with turbulence. Results shed light on three a…
Taming the snake in paradise
The growing expectations to public services and the pervasiveness of wicked problems in times characterized by growing fiscal constraints call for the enhancement of public innovation, and new research suggests that multi-actor collaboration in networks and partnerships is superior to hierarchical and market-based strategies when it comes to spurring such innovation. Collaborative innovation seems ideal as it builds on diversity to generate innov…
Sense or Sensibility? Different Approaches to Cope With the Covid-19 Pandemic
The paper qualitatively infers which factors allow public administrations to be quick when an emergency, such as the COVID-19 pandemic, occurs. For this purpose we analyze the same type of intervention (i.e. conversion of convention centers into makeshift hospitals for coronavirus patients) in two different geographical settings (i.e. New York (USA) and Milan (Italy)) and we trace the two processes on the basis of a systematic analysis of nationa…
The Public Network Scholarly Community in Europe
In the last decades, scholars from Scandinavia to Italy and from Australia to United States have begun focusing on public networks; accordingly, literature on the topic has developed considerably. Despite the “global” nature of the phenomenon, some doubts have arisen on the existence of a “global” community of public network scholars. Our paper aims to empirically analyze the different geographical/“country-based” communities of public network sc…
How to support the endurance of long‐term networks
This article focuses on interorganizational networks in an attempt to contribute to the research on network endurance. Specifically, we will focus on service delivery networks created to endure, and explore the impact on network endurance of some key variables, such as the configuration of the modes of network governance, the formalization of coordination mechanisms and the concentration of managerial skills in the network manager. Our results sh…
How to Make Public Networks Really Work
Many studies have striven to understand which factors affect the performance of public networks. However, there are very few studies in the field of public management that investigate the joint, interactive effects of different determinants on network performance. This article uses the relatively new method of qualitative comparative analysis ( QCA ) to investigate the complex causality of determinants and network performance. It examines the com…
Coming Back Soon
This study explores how different factors influence absenteeism in the public sector. In particular, it investigates whether absence rates at work vary as a result of the individual personal traits of civil servants, some organizational features of governments and the context where public agencies operate. The study elaborates on the data on self-reported days of absence for all civil servants working for Italian regional and local governments. O…
Online Service Provision
The employment of information and communication technologies for the delivery of information and services has been considered a major objective of the modernization agenda of municipalities. This article contributes to the advances in the e‐government literature by assessing the current status of ICT adoption among larger Italian municipalities and investigating whether the municipalities at a more mature stage of e‐government adoption share any …
Civil Service Reforms in Italy
The traditional portrait of civil servants in Italy, as well as in most other countries, has always been one of not particularly efficient employees yet have the benefit of a secure job and can look forward to a comfortable retirement package. In order to change this image, public management reforms have largely focused on civil servants since the 1990s. However, many academics and practitioners claim some inertia in the reform implementation. In…
Networking Literature About Determinants of Network Effectiveness
Since the early 1990s, public networks have been implemented in many countries to solve ‘wicked’ public problems, addressing such issues as health, social care, local development and education. While considerable research has been carried out into public networks, both managers and scholars are left with some doubts about network effectiveness. In fact literature on this topic has been highly fragmented, comprising a plurality of definitions, mul…
Networking Literature About Determinants of Network Effectiveness
Since the early 1990s, public networks have been implemented in many countries to solve ‘wicked’ public problems, addressing such issues as health, social care, local development and education. While considerable research has been carried out into public networks, both managers and scholars are left with some doubts about network effectiveness. In fact literature on this topic has been highly fragmented, comprising a plurality of definitions, mul…
How to Make Public Networks Really Work
Many studies have striven to understand which factors affect the performance of public networks. However, there are very few studies in the field of public management that investigate the joint, interactive effects of different determinants on network performance. This article uses the relatively new method of qualitative comparative analysis ( QCA ) to investigate the complex causality of determinants and network performance. It examines the com…
Taming the snake in paradise
The growing expectations to public services and the pervasiveness of wicked problems in times characterized by growing fiscal constraints call for the enhancement of public innovation, and new research suggests that multi-actor collaboration in networks and partnerships is superior to hierarchical and market-based strategies when it comes to spurring such innovation. Collaborative innovation seems ideal as it builds on diversity to generate innov…
How to support the endurance of long‐term networks
This article focuses on interorganizational networks in an attempt to contribute to the research on network endurance. Specifically, we will focus on service delivery networks created to endure, and explore the impact on network endurance of some key variables, such as the configuration of the modes of network governance, the formalization of coordination mechanisms and the concentration of managerial skills in the network manager. Our results sh…
Online Service Provision
The employment of information and communication technologies for the delivery of information and services has been considered a major objective of the modernization agenda of municipalities. This article contributes to the advances in the e‐government literature by assessing the current status of ICT adoption among larger Italian municipalities and investigating whether the municipalities at a more mature stage of e‐government adoption share any …
One, none, and a hundred thousand” recipes for a robust response to turbulence
Turbulence appears to be a “new normal” in current societies, and public organizations need to learn how to react and adapt to it. Scholars agree on the need for robust actions to respond to turbulence. Through a qualitative comparative analysis performed on the vaccination campaigns of all 20 Italian regions, our paper explores whether different and alternative models of robustness may exist to cope with turbulence. Results shed light on three a…
Civil Service Reforms in Italy
The traditional portrait of civil servants in Italy, as well as in most other countries, has always been one of not particularly efficient employees yet have the benefit of a secure job and can look forward to a comfortable retirement package. In order to change this image, public management reforms have largely focused on civil servants since the 1990s. However, many academics and practitioners claim some inertia in the reform implementation. In…
How to organize in turbulence
Robustness has recently taken center stage as an emerging paradigm to cope with turbulence and “build back better” toward new normalcy. Existing literature has shown how robust governance, with its mix of flexible adaptation and proactive innovation, is well-suited to addressing turbulence. However, there remains a gap in understanding the empirical variations within robust governance arrangements. In this article, we address three questions: how…
Sense or Sensibility? Different Approaches to Cope With the Covid-19 Pandemic
The paper qualitatively infers which factors allow public administrations to be quick when an emergency, such as the COVID-19 pandemic, occurs. For this purpose we analyze the same type of intervention (i.e. conversion of convention centers into makeshift hospitals for coronavirus patients) in two different geographical settings (i.e. New York (USA) and Milan (Italy)) and we trace the two processes on the basis of a systematic analysis of nationa…
Coming Back Soon
This study explores how different factors influence absenteeism in the public sector. In particular, it investigates whether absence rates at work vary as a result of the individual personal traits of civil servants, some organizational features of governments and the context where public agencies operate. The study elaborates on the data on self-reported days of absence for all civil servants working for Italian regional and local governments. O…
Networking Literature About Determinants of Network Effectiveness
Since the early 1990s, public networks have been implemented in many countries to solve ‘wicked’ public problems, addressing such issues as health, social care, local development and education. While considerable research has been carried out into public networks, both managers and scholars are left with some doubts about network effectiveness. In fact literature on this topic has been highly fragmented, comprising a plurality of definitions, mul…
Coming Back Soon
This study explores how different factors influence absenteeism in the public sector. In particular, it investigates whether absence rates at work vary as a result of the individual personal traits of civil servants, some organizational features of governments and the context where public agencies operate. The study elaborates on the data on self-reported days of absence for all civil servants working for Italian regional and local governments. O…
Online Service Provision
The employment of information and communication technologies for the delivery of information and services has been considered a major objective of the modernization agenda of municipalities. This article contributes to the advances in the e‐government literature by assessing the current status of ICT adoption among larger Italian municipalities and investigating whether the municipalities at a more mature stage of e‐government adoption share any …
Civil Service Reforms in Italy
The traditional portrait of civil servants in Italy, as well as in most other countries, has always been one of not particularly efficient employees yet have the benefit of a secure job and can look forward to a comfortable retirement package. In order to change this image, public management reforms have largely focused on civil servants since the 1990s. However, many academics and practitioners claim some inertia in the reform implementation. In…
How to Make Public Networks Really Work
Many studies have striven to understand which factors affect the performance of public networks. However, there are very few studies in the field of public management that investigate the joint, interactive effects of different determinants on network performance. This article uses the relatively new method of qualitative comparative analysis ( QCA ) to investigate the complex causality of determinants and network performance. It examines the com…
How to support the endurance of long‐term networks
This article focuses on interorganizational networks in an attempt to contribute to the research on network endurance. Specifically, we will focus on service delivery networks created to endure, and explore the impact on network endurance of some key variables, such as the configuration of the modes of network governance, the formalization of coordination mechanisms and the concentration of managerial skills in the network manager. Our results sh…
The Public Network Scholarly Community in Europe
In the last decades, scholars from Scandinavia to Italy and from Australia to United States have begun focusing on public networks; accordingly, literature on the topic has developed considerably. Despite the “global” nature of the phenomenon, some doubts have arisen on the existence of a “global” community of public network scholars. Our paper aims to empirically analyze the different geographical/“country-based” communities of public network sc…
Taming the snake in paradise
The growing expectations to public services and the pervasiveness of wicked problems in times characterized by growing fiscal constraints call for the enhancement of public innovation, and new research suggests that multi-actor collaboration in networks and partnerships is superior to hierarchical and market-based strategies when it comes to spurring such innovation. Collaborative innovation seems ideal as it builds on diversity to generate innov…
Sense or Sensibility? Different Approaches to Cope With the Covid-19 Pandemic
The paper qualitatively infers which factors allow public administrations to be quick when an emergency, such as the COVID-19 pandemic, occurs. For this purpose we analyze the same type of intervention (i.e. conversion of convention centers into makeshift hospitals for coronavirus patients) in two different geographical settings (i.e. New York (USA) and Milan (Italy)) and we trace the two processes on the basis of a systematic analysis of nationa…
Having it all
Collaborative governance arrangements are frequently criticized for achieving collaboration at the expense of legitimacy and accountability. We explore the conditions under which legitimacy and accountability can occur in collaborative governance, ultimately aiming to discover whether collaborative arrangements can ‘have it all’, simultaneously being both legitimate and accountable. We leverage the Collaborative Governance Case Database to analys…
One, none, and a hundred thousand” recipes for a robust response to turbulence
Turbulence appears to be a “new normal” in current societies, and public organizations need to learn how to react and adapt to it. Scholars agree on the need for robust actions to respond to turbulence. Through a qualitative comparative analysis performed on the vaccination campaigns of all 20 Italian regions, our paper explores whether different and alternative models of robustness may exist to cope with turbulence. Results shed light on three a…
When rationality and pragmatism combine into robust models. The case of the Covid-19 vaccination campaign in Lombardy
Robustness has emerged as a paradigm for addressing turbulence through a pragmatic, decentralized and flexible model of action. Recent research, however, has indicated that even a model echoing more the characteristics of a rational rather than a pragmatist approach can be effective, thus presenting a puzzling scenario. This study aims to address this puzzle by examining the COVID-19 vaccination campaign in the Italian region of Lombardy. Our fin…
Do networks get emotional? The role of leaders’ emotions for (network) success
Emotions are an important component of human life, influencing dyadic and organization-wide interactions. More specifically, leaders’ emotions affect positively and negatively not only their followers, but also organizational and group outcomes. Through a multiple case study of four collaborative governance networks, this paper explores whether and how leaders’ emotions influence network success. The results show that the emotional states that le…
How to organize in turbulence
Robustness has recently taken center stage as an emerging paradigm to cope with turbulence and “build back better” toward new normalcy. Existing literature has shown how robust governance, with its mix of flexible adaptation and proactive innovation, is well-suited to addressing turbulence. However, there remains a gap in understanding the empirical variations within robust governance arrangements. In this article, we address three questions: how…
Designing response networks in turbulent times
Despite agreement among crisis and emergency management scholars on the need to establish networks to address crises, there is no consensus on which network structures foster high-performance responses. Here, we fill empirical gaps in the literature through a Qualitative Comparative Analysis of the COVID-19 vaccination networks activated by the 20 Italian Regions, demonstrating that there is no Holy-Grail structure that can ensure a high-performa…
Political science (11 works) · Public Policy and Administration Research (10 works) · Business (8 works) · Public relations (8 works) · Corporate governance (5 works) · Economics (5 works) · Public Administration (5 works) · Sociology (5 works) · Computer Science (4 works) · E-Government and Public Services (4 works)