Paola Cantarelli
Dados Biográficos
| ID | 4383824 |
|---|---|
| NOME | Paola Cantarelli |
| PRENOMES | Paola |
| SOBRENOME | Cantarelli |
| ASSINATURA | CANTARELLI P |
| AFILIAÇÕES | Scuola Superiore Sant'Anna |
| ORCID | 0000-0002-9914-2548 |
| VERIFICADO | Sim |
| TOTAL DE OBRAS | 21 |
| TOTAL DE CITAÇÕES | 264 |
| TOTAL COMO AUTOR | 21 |
| TOTAL COMO EDITOR | 0 |
| PRIMEIRO ANO DE PUBLICAÇÃO | 2016 |
| ANO MAIS RECENTE DE PUBLICAÇÃO | 2026 |
| ÍNDICE H | 6 |
Different systems, same challenges
BACKGROUND: Welfare states face multiple challenges in the sustainable organization of their long-term care (LTC) systems due to aging populations and structural workforce shortages. In this context, the need emerges to facilitate cross-country exchange of policy responses to strengthen LTC resilience. OBJECTIVES: In this paper, we provide comparative insight into the LTC systems of Norway, Finland, the Netherlands, Romania, Spain, Italy, and Aus…
Managing noise through nudges
Understanding physician prescription behaviors
Performance Rewards and Job Satisfaction in More and Less Developed Countries
Do the same management practices lead to greater job satisfaction in poorer and richer countries? Despite the centrality of this question, prior research has not statistically assessed it through multi‐country studies. We address this omission for one quintessential OECD country management reform: linking rewards—pay and promotion—to performance. We argue that performance rewards matter more for job satisfaction in richer than in poorer countries…
The management of bias and noise in public sector decision-making
In six randomized online experiments with 2,647 medical doctors we test whetherdepending on the choice architecture -physicians engaged in prescribing decisions in public organizations fall prey to systematic error (i.e.bias) and make significantly different choices when faced with the same clinical case (i.e. level noise).Results show that experts tend to make irrational choices that are influenced by outgroup bias, social comparison, past behav…
Reducing administrative burdens to increase the take-up of public services
The literature on administrative burdens has directed attention to why citizens struggle to engage with state services that would benefit them. In a paired conjoint experiment with Italian adults, COVID-19 vaccination intention is positively impacted by reducing administrative burdens, after controlling for vaccine’s efficacy and side effects: automatic enrolment of citizens through pre-scheduled appointments, offering a convenient location, less…
Gender diversity and healthcare performance
Unlike many other industries, which are characterized by a more significant presence of men than women, the healthcare sector has a clear majority of women. However, even if at the non-executive level, the percentage of women is extremely higher than that of men, at the executive level, this percentage is completely overturned, generating the so-called glass ceiling effect. Despite extensive research on gender diversity and its impact on financia…
Management and Performance in Mission Driven Organizations
Drawing on behavioural science theories, this book provides meaningful insights for public managers looking to tackle real-world challenges
Patient expectations do matter - Experimental evidence on antibiotic prescribing decisions among hospital-based physicians
BACKGROUND: The global public health crisis of antibiotic resistance is being driven in part by over prescription of antibiotics. We aimed to assess the relative weight of patient expectations, clinical uncertainty, and past behaviour on hospital-based physicians' antibiotic prescribing decisions. METHODS: A discrete choice experiment was administered among hospital-based physicians in Tuscany, Italy. Respondents were asked to choose in which of …
Information use in public administration and policy decision‐making
This article presents a research synthesis of 162 studies focusing on information use for decision‐making in public administration, management, and policy. The findings reveal that a significant proportion of work is centered around performance management and policy implementation. Notably, around one third of the reviewed studies adopt a behavioral science perspective. The analysis predominantly includes civil servants and citizens as the subjec…
Give, take, or match? Styles of reciprocity, job satisfaction, and work motivation
In four online experiments involving 16,461 public professionals, we examined the causal effects of reciprocity styles at work on colleagues' expected job satisfaction and motivation. Our findings indicate that giving, which involves helping others when the benefit outweighs personal cost, is the supervisory reciprocity style that maximizes expected satisfaction among subordinates (Study 1). Additionally, it is expected that public employee motiv…
Performance-related pay, fairness perceptions, and effort in public management tasks
This randomized study explores the causal mechanisms linking contingent pay to individual performance on a series of tasks mimicking real public management activities. Employing a parallel encouragement design in a laboratory setting, we disentangle the overall, direct, and indirect performance effects of perceived fairness as well as a pay scheme that reproduces the merit system provisions adopted by the Italian government. The overall performan…
Self-determination theory goes public
This study puts self-determination theory to an empirical test through a series of discrete choice experiments across three samples of public healthcare workers, for a total of 4,743 subjects. The three replications provide convergent evidence in support of the hypotheses that autonomy, competence, and three types of relatedness – with supervisors, peers, and beneficiaries – simultaneously and independently increase employee satisfaction. Meaning…
Your Money, Your Life, or Your Freedom? A Discrete‐Choice Experiment on Trade‐Offs During a Public Health Crisis
We conducted a discrete‐choice conjoint analysis on a sample of residents in Italy to explore trade‐offs between human lives, individual freedoms, and the economy that governments and their citizens face while coping with a public health crisis. Our results indicate that people prefer to avoid income losses over reduction in the number of victims by the same percentage. The relative preference for saving income over saving lives widens as the siz…
Nudging Public Employees Through Descriptive Social Norms in Healthcare Organizations
We draw on the focus theory of normative conduct and nudge theory to experimentally test the effect of descriptive social norms on desired behaviors that public employees may engage in at suboptimal levels, namely, vaccination and help‐seeking. Through a series of framed randomized controlled trials with 19,984 public healthcare professionals, we demonstrate that descriptive norms—doing what the majority of others do—trigger conformity. Specifica…
To consent, or not to consent? The publicness effect on citizens’ willingness to grant access to personal data in the face of a health crisis
This study contributes to the nascent behavioral governance scholarship by experimentally testing whether individuals' likelihood of lifting their privacy rights in the face of a health crisis varies based on the public versus private nature of the entity accessing their personal data and the length of time during which records can be used. We run an online, randomized control trial with 1,500 citizens representative of the Italian general adult …
The impact of bounded subadditivity on administrative behaviour among public and private workers
We use a mixed‐methods sequential explanatory design to explore whether and how bounded subadditivity, and the resulting certainty effect, may lead public and private employees to prioritize their activities in ways that are suboptimal for their organizations. In a randomized controlled trial, private sector workers were more likely to join a project to which they were able to provide a small contribution that would turn the probability of succes…
Prospect Theory Goes Public
This article tests a broad range of cognitive biases branching out from prospect theory in the context of public policy and management. Results illuminate systematic deviations from rationality. In experiments 1 through 5, the framing of outcomes influenced decisions across policy and management domains. In experiment 6, public employees were prone to an anchoring bias when setting standards for responsiveness. Experiment 7 shows that public work…
Behavioral Public Administration ad fontes
This article provides a comprehensive overview of how policy makers, practitioners, and scholars can fruitfully use behavioral science to tackle public administration, management, and policy issues. The article systematically reviews 109 articles in the public administration discipline that are inspired by the behavioral sciences to identify emerging research trajectories, significant gaps, and promising applied research directions. In an attempt…
What Causes Unethical Behavior? A Meta‐Analysis to Set an Agenda for Public Administration Research
This article uses meta‐analysis to synthesize 137 experiments in 73 articles on the causes of unethical behavior. Results show that exposure to in‐group members who misbehave or to others who benefit from unethical actions, greed, egocentrism, self‐justification, exposure to incremental dishonesty, loss aversion, challenging performance goals, or time pressure increase unethical behavior. In contrast, monitoring of employees, moral reminders, and…
A Meta-Analysis of Job Satisfaction Correlates in the Public Administration Literature
What can we learn by applying a meta-analysis to the public administration literature on job satisfaction? More generally, how can public management scholars use this method to capitalize on the decades of research on other topics within our field? This study reports the findings of the first quantitative review of the public administration literature on job satisfaction. We retrieved quantitative data from primary studies published in 42 public …
Behavioral Public Administration ad fontes
This article provides a comprehensive overview of how policy makers, practitioners, and scholars can fruitfully use behavioral science to tackle public administration, management, and policy issues. The article systematically reviews 109 articles in the public administration discipline that are inspired by the behavioral sciences to identify emerging research trajectories, significant gaps, and promising applied research directions. In an attempt…
Prospect Theory Goes Public
This article tests a broad range of cognitive biases branching out from prospect theory in the context of public policy and management. Results illuminate systematic deviations from rationality. In experiments 1 through 5, the framing of outcomes influenced decisions across policy and management domains. In experiment 6, public employees were prone to an anchoring bias when setting standards for responsiveness. Experiment 7 shows that public work…
What Causes Unethical Behavior? A Meta‐Analysis to Set an Agenda for Public Administration Research
This article uses meta‐analysis to synthesize 137 experiments in 73 articles on the causes of unethical behavior. Results show that exposure to in‐group members who misbehave or to others who benefit from unethical actions, greed, egocentrism, self‐justification, exposure to incremental dishonesty, loss aversion, challenging performance goals, or time pressure increase unethical behavior. In contrast, monitoring of employees, moral reminders, and…
Nudging Public Employees Through Descriptive Social Norms in Healthcare Organizations
We draw on the focus theory of normative conduct and nudge theory to experimentally test the effect of descriptive social norms on desired behaviors that public employees may engage in at suboptimal levels, namely, vaccination and help‐seeking. Through a series of framed randomized controlled trials with 19,984 public healthcare professionals, we demonstrate that descriptive norms—doing what the majority of others do—trigger conformity. Specifica…
Your Money, Your Life, or Your Freedom? A Discrete‐Choice Experiment on Trade‐Offs During a Public Health Crisis
We conducted a discrete‐choice conjoint analysis on a sample of residents in Italy to explore trade‐offs between human lives, individual freedoms, and the economy that governments and their citizens face while coping with a public health crisis. Our results indicate that people prefer to avoid income losses over reduction in the number of victims by the same percentage. The relative preference for saving income over saving lives widens as the siz…
Information use in public administration and policy decision‐making
This article presents a research synthesis of 162 studies focusing on information use for decision‐making in public administration, management, and policy. The findings reveal that a significant proportion of work is centered around performance management and policy implementation. Notably, around one third of the reviewed studies adopt a behavioral science perspective. The analysis predominantly includes civil servants and citizens as the subjec…
To consent, or not to consent? The publicness effect on citizens’ willingness to grant access to personal data in the face of a health crisis
This study contributes to the nascent behavioral governance scholarship by experimentally testing whether individuals' likelihood of lifting their privacy rights in the face of a health crisis varies based on the public versus private nature of the entity accessing their personal data and the length of time during which records can be used. We run an online, randomized control trial with 1,500 citizens representative of the Italian general adult …
Performance-related pay, fairness perceptions, and effort in public management tasks
This randomized study explores the causal mechanisms linking contingent pay to individual performance on a series of tasks mimicking real public management activities. Employing a parallel encouragement design in a laboratory setting, we disentangle the overall, direct, and indirect performance effects of perceived fairness as well as a pay scheme that reproduces the merit system provisions adopted by the Italian government. The overall performan…
The impact of bounded subadditivity on administrative behaviour among public and private workers
We use a mixed‐methods sequential explanatory design to explore whether and how bounded subadditivity, and the resulting certainty effect, may lead public and private employees to prioritize their activities in ways that are suboptimal for their organizations. In a randomized controlled trial, private sector workers were more likely to join a project to which they were able to provide a small contribution that would turn the probability of succes…
A Meta-Analysis of Job Satisfaction Correlates in the Public Administration Literature
What can we learn by applying a meta-analysis to the public administration literature on job satisfaction? More generally, how can public management scholars use this method to capitalize on the decades of research on other topics within our field? This study reports the findings of the first quantitative review of the public administration literature on job satisfaction. We retrieved quantitative data from primary studies published in 42 public …
What Causes Unethical Behavior? A Meta‐Analysis to Set an Agenda for Public Administration Research
This article uses meta‐analysis to synthesize 137 experiments in 73 articles on the causes of unethical behavior. Results show that exposure to in‐group members who misbehave or to others who benefit from unethical actions, greed, egocentrism, self‐justification, exposure to incremental dishonesty, loss aversion, challenging performance goals, or time pressure increase unethical behavior. In contrast, monitoring of employees, moral reminders, and…
Prospect Theory Goes Public
This article tests a broad range of cognitive biases branching out from prospect theory in the context of public policy and management. Results illuminate systematic deviations from rationality. In experiments 1 through 5, the framing of outcomes influenced decisions across policy and management domains. In experiment 6, public employees were prone to an anchoring bias when setting standards for responsiveness. Experiment 7 shows that public work…
Behavioral Public Administration ad fontes
This article provides a comprehensive overview of how policy makers, practitioners, and scholars can fruitfully use behavioral science to tackle public administration, management, and policy issues. The article systematically reviews 109 articles in the public administration discipline that are inspired by the behavioral sciences to identify emerging research trajectories, significant gaps, and promising applied research directions. In an attempt…
The impact of bounded subadditivity on administrative behaviour among public and private workers
We use a mixed‐methods sequential explanatory design to explore whether and how bounded subadditivity, and the resulting certainty effect, may lead public and private employees to prioritize their activities in ways that are suboptimal for their organizations. In a randomized controlled trial, private sector workers were more likely to join a project to which they were able to provide a small contribution that would turn the probability of succes…
Your Money, Your Life, or Your Freedom? A Discrete‐Choice Experiment on Trade‐Offs During a Public Health Crisis
We conducted a discrete‐choice conjoint analysis on a sample of residents in Italy to explore trade‐offs between human lives, individual freedoms, and the economy that governments and their citizens face while coping with a public health crisis. Our results indicate that people prefer to avoid income losses over reduction in the number of victims by the same percentage. The relative preference for saving income over saving lives widens as the siz…
Nudging Public Employees Through Descriptive Social Norms in Healthcare Organizations
We draw on the focus theory of normative conduct and nudge theory to experimentally test the effect of descriptive social norms on desired behaviors that public employees may engage in at suboptimal levels, namely, vaccination and help‐seeking. Through a series of framed randomized controlled trials with 19,984 public healthcare professionals, we demonstrate that descriptive norms—doing what the majority of others do—trigger conformity. Specifica…
To consent, or not to consent? The publicness effect on citizens’ willingness to grant access to personal data in the face of a health crisis
This study contributes to the nascent behavioral governance scholarship by experimentally testing whether individuals' likelihood of lifting their privacy rights in the face of a health crisis varies based on the public versus private nature of the entity accessing their personal data and the length of time during which records can be used. We run an online, randomized control trial with 1,500 citizens representative of the Italian general adult …
Self-determination theory goes public
This study puts self-determination theory to an empirical test through a series of discrete choice experiments across three samples of public healthcare workers, for a total of 4,743 subjects. The three replications provide convergent evidence in support of the hypotheses that autonomy, competence, and three types of relatedness – with supervisors, peers, and beneficiaries – simultaneously and independently increase employee satisfaction. Meaning…
Management and Performance in Mission Driven Organizations
Drawing on behavioural science theories, this book provides meaningful insights for public managers looking to tackle real-world challenges
Patient expectations do matter - Experimental evidence on antibiotic prescribing decisions among hospital-based physicians
BACKGROUND: The global public health crisis of antibiotic resistance is being driven in part by over prescription of antibiotics. We aimed to assess the relative weight of patient expectations, clinical uncertainty, and past behaviour on hospital-based physicians' antibiotic prescribing decisions. METHODS: A discrete choice experiment was administered among hospital-based physicians in Tuscany, Italy. Respondents were asked to choose in which of …
Information use in public administration and policy decision‐making
This article presents a research synthesis of 162 studies focusing on information use for decision‐making in public administration, management, and policy. The findings reveal that a significant proportion of work is centered around performance management and policy implementation. Notably, around one third of the reviewed studies adopt a behavioral science perspective. The analysis predominantly includes civil servants and citizens as the subjec…
Give, take, or match? Styles of reciprocity, job satisfaction, and work motivation
In four online experiments involving 16,461 public professionals, we examined the causal effects of reciprocity styles at work on colleagues' expected job satisfaction and motivation. Our findings indicate that giving, which involves helping others when the benefit outweighs personal cost, is the supervisory reciprocity style that maximizes expected satisfaction among subordinates (Study 1). Additionally, it is expected that public employee motiv…
Performance-related pay, fairness perceptions, and effort in public management tasks
This randomized study explores the causal mechanisms linking contingent pay to individual performance on a series of tasks mimicking real public management activities. Employing a parallel encouragement design in a laboratory setting, we disentangle the overall, direct, and indirect performance effects of perceived fairness as well as a pay scheme that reproduces the merit system provisions adopted by the Italian government. The overall performan…
The management of bias and noise in public sector decision-making
In six randomized online experiments with 2,647 medical doctors we test whetherdepending on the choice architecture -physicians engaged in prescribing decisions in public organizations fall prey to systematic error (i.e.bias) and make significantly different choices when faced with the same clinical case (i.e. level noise).Results show that experts tend to make irrational choices that are influenced by outgroup bias, social comparison, past behav…
Reducing administrative burdens to increase the take-up of public services
The literature on administrative burdens has directed attention to why citizens struggle to engage with state services that would benefit them. In a paired conjoint experiment with Italian adults, COVID-19 vaccination intention is positively impacted by reducing administrative burdens, after controlling for vaccine’s efficacy and side effects: automatic enrolment of citizens through pre-scheduled appointments, offering a convenient location, less…
Gender diversity and healthcare performance
Unlike many other industries, which are characterized by a more significant presence of men than women, the healthcare sector has a clear majority of women. However, even if at the non-executive level, the percentage of women is extremely higher than that of men, at the executive level, this percentage is completely overturned, generating the so-called glass ceiling effect. Despite extensive research on gender diversity and its impact on financia…
Understanding physician prescription behaviors
Performance Rewards and Job Satisfaction in More and Less Developed Countries
Do the same management practices lead to greater job satisfaction in poorer and richer countries? Despite the centrality of this question, prior research has not statistically assessed it through multi‐country studies. We address this omission for one quintessential OECD country management reform: linking rewards—pay and promotion—to performance. We argue that performance rewards matter more for job satisfaction in richer than in poorer countries…
Different systems, same challenges
BACKGROUND: Welfare states face multiple challenges in the sustainable organization of their long-term care (LTC) systems due to aging populations and structural workforce shortages. In this context, the need emerges to facilitate cross-country exchange of policy responses to strengthen LTC resilience. OBJECTIVES: In this paper, we provide comparative insight into the LTC systems of Norway, Finland, the Netherlands, Romania, Spain, Italy, and Aus…
Managing noise through nudges
Psychology (13 obras) · Economics (12 obras) · Political science (10 obras) · Social Psychology (9 obras) · Experimental Behavioral Economics Studies (8 obras) · Social Psychology (7 obras) · Business (6 obras) · Economic and Environmental Valuation (6 obras) · Microeconomics (6 obras) · Decision-Making and Behavioral Economics (5 obras)