Christine Prokop
Biographic Data
| ID | 4384902 |
|---|---|
| NAME | Christine Prokop |
| GIVEN NAMES | Christine |
| FAMILY NAME | Prokop |
| SIGNATURE | PROKOP C |
| AFFILIATIONS | Carl von Ossietzky Universität Oldenburg |
| ORCID | 0000-0003-1337-5541 |
| VERIFIED | Yes |
| TOTAL WORKS | 3 |
| TOTAL CITATIONS | 50 |
| AUTHOR COUNT | 3 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2018 |
| LATEST PUBLICATION YEAR | 2021 |
| H-INDEX | 3 |
Talk or type? The effect of digital interfaces on citizens' satisfaction with standardized public services
Although digital interfaces are increasingly pervading public administration, little is known about how replacing face‐to‐face interaction with digital interfaces affects citizens' satisfaction with public service encounters. This study presents evidence from a vignette experiment conducted on a sample of German citizens ( N = 1.234) whereby we randomly varied the type of public service request with regard to its psychological costs, service qual…
Representative Bureaucracy and Public Hiring Preferences: Evidence from a Conjoint Experiment among German Municipal Civil Servants and Private Sector Employees
Drawing on Weber, this study tests whether the normative principles of merit orientation and impartiality are more prevalent in shaping public hiring preferences among civil servants—both junior and senior—than among private sector employees. In a conjoint experiment, respondents are asked to compare two hypothetical applicants for an office job in a municipal administration and to decide which they would hire. The application profiles vary with …
Are Future Bureaucrats More Risk Averse? The Effect of Studying Public Administration and PSM on Risk Preferences
This study tests the effect of studying public administration and self-reported Public Service Motivation (PSM) on risk preferences. We conduct a compound lottery choice experiment with monetary rewards to measure risk behavior and a post-experiment survey to measure risk attitudes and PSM on three student subject pools. Empirical findings suggest that: First, students of public administration consider themselves more risk averse, but they do not…
Representative Bureaucracy and Public Hiring Preferences: Evidence from a Conjoint Experiment among German Municipal Civil Servants and Private Sector Employees
Drawing on Weber, this study tests whether the normative principles of merit orientation and impartiality are more prevalent in shaping public hiring preferences among civil servants—both junior and senior—than among private sector employees. In a conjoint experiment, respondents are asked to compare two hypothetical applicants for an office job in a municipal administration and to decide which they would hire. The application profiles vary with …
Talk or type? The effect of digital interfaces on citizens' satisfaction with standardized public services
Although digital interfaces are increasingly pervading public administration, little is known about how replacing face‐to‐face interaction with digital interfaces affects citizens' satisfaction with public service encounters. This study presents evidence from a vignette experiment conducted on a sample of German citizens ( N = 1.234) whereby we randomly varied the type of public service request with regard to its psychological costs, service qual…
Are Future Bureaucrats More Risk Averse? The Effect of Studying Public Administration and PSM on Risk Preferences
This study tests the effect of studying public administration and self-reported Public Service Motivation (PSM) on risk preferences. We conduct a compound lottery choice experiment with monetary rewards to measure risk behavior and a post-experiment survey to measure risk attitudes and PSM on three student subject pools. Empirical findings suggest that: First, students of public administration consider themselves more risk averse, but they do not…
Are Future Bureaucrats More Risk Averse? The Effect of Studying Public Administration and PSM on Risk Preferences
This study tests the effect of studying public administration and self-reported Public Service Motivation (PSM) on risk preferences. We conduct a compound lottery choice experiment with monetary rewards to measure risk behavior and a post-experiment survey to measure risk attitudes and PSM on three student subject pools. Empirical findings suggest that: First, students of public administration consider themselves more risk averse, but they do not…
Representative Bureaucracy and Public Hiring Preferences: Evidence from a Conjoint Experiment among German Municipal Civil Servants and Private Sector Employees
Drawing on Weber, this study tests whether the normative principles of merit orientation and impartiality are more prevalent in shaping public hiring preferences among civil servants—both junior and senior—than among private sector employees. In a conjoint experiment, respondents are asked to compare two hypothetical applicants for an office job in a municipal administration and to decide which they would hire. The application profiles vary with …
Talk or type? The effect of digital interfaces on citizens' satisfaction with standardized public services
Although digital interfaces are increasingly pervading public administration, little is known about how replacing face‐to‐face interaction with digital interfaces affects citizens' satisfaction with public service encounters. This study presents evidence from a vignette experiment conducted on a sample of German citizens ( N = 1.234) whereby we randomly varied the type of public service request with regard to its psychological costs, service qual…
Political science (3 works) · Psychology (3 works) · Social Psychology (3 works) · Bureaucracy (2 works) · Computer Science (2 works) · Economics (2 works) · German (2 works) · Law (2 works) · Public relations (2 works) · Public sector (2 works)